Novotel Megève Mont-Blanc Hotel**** 4 stars

Customer review rating (ALL Rating) 4.7/5 1,188 reviews

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Novotel Megève Mont-Blanc Hotel**** - Image 1
Novotel Megève Mont-Blanc Hotel**** - Image 2
Novotel Megève Mont-Blanc Hotel**** - Image 3
Novotel Megève Mont-Blanc Hotel**** - Image 4
1306, Route Nationale, Le Domaine De Meztiva, 74120 MEGEVE, France

Description

Hotel extras

  • Kids Club, activities, entertainment and babysitting on request

  • Spacious rooms, balcony, secure parking, ski room, free shuttle to slopes

  • Free access to the fitness & aquatic areas of Palais Megève, 110 yards away

  • 4 meeting rooms for your seminars and events, as well as a coworking space

  • Refuge Gourmand & Bar Le Meztiva with terrace

Our accommodation(s)

Hotel location

Novotel Megève Mont-Blanc Hotel****

1306, Route Nationale, Le Domaine De Meztiva
74120 MEGEVE
France

GPS:45.8591651916, 6.6190552711

Telephone
Fax +330/00000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le Meztiva Refuge Gourmand

Ouvert à tous et à l'année, Le Meztiva Refuge Gourmand propose une sélection de plats traditionnels faits maison, des assiettes généreuses aux saveurs locales, issues de circuits courts. Planches de fromage et charcuterie à partager, desserts savoureux.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,188 reviews

Customer review rating 5.0/5

Patricia M. Families - Confirmed reviews ALL

Reason for my stay was a sad memorial service, my room offered a place for peaceful reflection, and it is difficult not to feel optimistic in this wonderful setting. After the service many of us wanted to stay together and without any notice the hotel provided food and drinks for everyone.

Customer review rating 5.0/5

Maria M. Business - Confirmed reviews ALL

Our stay was absolutely perfect. The hotel is very centrally located, it has an easy access to the shuttle busses to the slopes leaving from the bus station nearby. The village of Megeve is a real gem and is so much more than just a standard ski resort. People who work at the hotel were very friendly and helpful. Breakfast was delicious and our room was comfortable and had a lovely view of the village. One thing that I’d like to mention which could be improved, is the opportunity to dry wet ski clothes - we found the lack of a drier guests could use or some other option for drying wet ski clothes challenging. Otherwise we are planning to be back soon!

Dear Madam, Thank you very much for your kind feedback. We are delighted to read that you had a very pleasant stay at Novotel Megève Mont-Blanc and that you enjoyed our central location, easy access to the shuttle buses, the charming village of Megève, and the friendliness and helpfulness of our team. We are glad that you appreciated your comfortable room with its lovely view of the village and the delicious breakfast. We also value your suggestion regarding drying wet ski clothes. We understand how important this is for our guests and will take your feedback into account to explore possible solutions for the future. Regarding the initial issue with your last night, we are pleased it was resolved to your satisfaction, and we thank you for your understanding. We very much look forward to welcoming you back soon for another stay. Warm regards, The entire team at Novotel Megève Mont-Blanc

Customer review rating 4.5/5

Mehmet S. Friends - Confirmed reviews ALL

Great location, perhaps the room wasnt heated as much as I would have preferred. Otherwise everything great!

Dear Sir, Thank you very much for sharing your feedback. We are glad to read that you enjoyed our location and had a comfortable stay with us. Regarding the room temperature, please note that you can adjust it yourself using the control panel in your room. If you ever find it not warm enough, we are also happy to provide a supplementary heater upon request. We are delighted that, aside from this, everything met your expectations and hope to have the pleasure of welcoming you back soon. Warm regards, The entire team at Novotel Megève Mont-Blanc

Customer review rating 4.0/5

Nicole M. Families - Confirmed reviews ALL

We had the most amazing check in- we were just treated so nicely and with respect by Lucy- this was also the case for the entire time of our stay. The hotel is modern and has everything you can imagine. Our room was the best part, two floors meant it felt a bit more like home. The only downside was the restaurant and bar: breakfast is slightly chaotic and there was always something missing - whether it was jam, cups or plates. The choice was ok but could be improved with more protein for example like ready made omelettes and boiled eggs. As for cocktails, this could also be improved as it’s not of quality.

Dear Madam, Thank you very much for sharing your detailed feedback. We are delighted to read that you enjoyed such a warm and respectful welcome from Lucie, and that her attentiveness, along with that of our entire team, contributed to making your stay pleasant. We are also pleased that you appreciated the modern design of the hotel and the comfort of your duplex suite. We appreciate your comments regarding the restaurant and bar. We regret that breakfast service was not always as smooth as expected and that some items were occasionally missing. Your suggestions, including more protein options, as well as improvements to the cocktail selection, have been shared with our restaurant and bar teams to help us enhance the quality and consistency of these services. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide a fully enjoyable experience. Kind regards, The entire team at Novotel Megève Mont-Blanc

Customer review rating 3.5/5

Christopher C. F. Families - Confirmed reviews ALL

We were reasonably satisfied with our room. However, the children's programme, was not well managed or staffed. The staff seemed fairly uninterested. It is the first time at a hotel that my daughter would not go into the children's programme. My concerns about the staffing were confirmed when I was playing with my daughter in the snow F. in front of the hotel. The two Novotel children's staff members were there with 4 children in their care. The two staff members had their backs to the children most of the time, talking with each other, and looking at their phones. One kept vaping as well. I would not think vaping would be allowed around the children. The children saw her and were asking her if she was vaping. The smallest child, maybe 4 or 5 years old, cried a few times but the two staff paid very little attention to her, just shouting at the other children to play with her. Then they would turn their backs again, vape, look at their phones. I couldn't believe that they would shout at the children and not be focused on their safety. I would never put my child in this programme and would not stay at this Novotel in the future as the children's activities are important to us, but I would not trust your staff with my 5 year old daughter. I also reported this to the front desk.

Dear Sir, Thank you for taking the time to share such detailed feedback. We are truly sorry to read about your concerns regarding the children’s programme and what you witnessed. We fully understand how important this service is for families, and we are deeply committed to ensuring that children are welcomed and cared for in the best possible way. The team members you mentioned are not Novotel employees, as we partner with an external company specializing in children’s activities, operating in several cities across France. That being said, this is the first time we have received such feedback about the kids’ club. We have been working with this company and their team of professionals for several years, and this situation does not reflect the standards we expect. Please be assured that we take your feedback extremely seriously. Following your report at the front desk, we immediately escalated your concerns to the company involved so that appropriate action could be taken. We are also sorry that the adapted room configuration was not ideal for your daughter’s comfort and safety. We understand that this situation was not ideal for your family. Since your stay, we have purchased the necessary equipment to better accommodate families in similar situations and to prevent this from happening again. Regarding breakfast, thank you for your comment. We sincerely apologize for the issue with the fruit selection. Freshness is essential, and your feedback has been shared with our team to ensure closer monitoring and improved quality. We are, however, pleased to read that you found the rooms clean and appreciated the friendliness of our front desk team. Your kind words in this regard mean a great deal to us. We regret that certain aspects of your stay did not meet your expectations and hope you might reconsider staying with us in the future. Kind regards, The entire team at Novotel Megève Mont-Blanc

Other web-users rate our hotel

  • 452 reviews 9.2/10 Location
  • 509 reviews 8.3/10 Room
  • 857 reviews 9/10 Service
  • 234 reviews 7.3/10 Breakfast
  • 212 reviews 7.8/10 Comfort
  • 200 reviews 9.6/10 Vibe
  • 171 reviews 8.8/10 Cleanliness
  • 7 reviews 5/10 Sustainability

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