Mercure Bedford Centre Hotel 4 stars

Customer review rating (ALL Rating) 3.7/5 451 reviews

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Mercure Bedford Centre Hotel - Image 1
Mercure Bedford Centre Hotel - Image 2
Mercure Bedford Centre Hotel - Image 3
Mercure Bedford Centre Hotel - Image 4
2 St Marys Street, MK42 0AR BEDFORD, United Kingdom

Description

Hotel extras

  • Conference venue for up to 450 guests with private bar and 7 meeting rooms

  • Stunning views over the River Great Ouse from the restaurant, bedrooms and event space

  • Bar area with live sports channels available

  • On-site parking

  • City centre location with great transport links

Our accommodation(s)

Hotel location

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR BEDFORD
United Kingdom

GPS:52.133977, -0.465752

Telephone
Fax +44 1234 799902

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE RIVERSIDE RESTAURANT

Head to our Riverside Restaurant to dine with scenic views overlooking the River Great Ouse. Choose from various British and International dishes, using the finest local and sustainably sourced ingredients where possible.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  451 reviews

Customer review rating 5.0/5

Ian G. Business - Confirmed reviews ALL

Friendly welcome, clean room, good breakfast, no issues

Dear Ian g., Thank you for taking the time to share your positive experience at Mercure Bedford Centre Hotel. We are delighted to hear that you enjoyed our friendly welcome, clean accommodations, and breakfast offerings. It is our priority to provide excellent service, and your feedback is greatly appreciated. We look forward to welcoming you back in the future. Best Regards, Denisa Lushi Front Office Manager

Customer review rating 2.0/5

Honghui Y. Business - Confirmed reviews ALL

Give us a room in front if lift , and it is noisy, ask front desk for change but refused

Dear Honghui Y., Thank you for your feedback. We are glad you appreciated our location. We are sorry to hear that the room location caused inconvenience during your stay. Unfortunately, during your dates we were fully booked, and we were unable to offer a room change despite your request. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future. Best Regards, Denisa Lushi Front Office Manager

Customer review rating 4.0/5

Karen B. Couples - Confirmed reviews ALL

The hotel is in a good central location and had a car park. Please note though parking has to be paid for which was not advertised. The rooms were a really good size with comfy beds and much nice than we expected having walked in through the back door from the car park (so don’t let that put you off if you arrive that way, the front entrance is much more glam!). Breakfast is average and food in the restaurant was ok. Would stay again though.

Dear Karen B., Thank you for your lovely review. We are delighted to hear that you enjoyed our central location, spacious rooms, and comfortable beds, and that you would choose to stay with us again. Regarding the parking charges, we would like to kindly mention that parking fees are advertised on our website as well as on all third-party booking platforms. We appreciate your feedback. We hope to welcome you back again soon. Best Regards, Denisa Lushi Front Office Manager

Customer review rating 1.0/5

Harvey F. Business - Confirmed reviews ALL

I have written to Denisa the front of house manager on Friday last awaiting a reply...

Dear Harvey f., Unfortunately, I was off duty at the time and was therefore unable to reply to your message sooner. I would like to mention that your requested upgrade was provided during your stay, as this was the reason you had emailed me. Best Regards, Denisa Lushi Front Office Manager

Customer review rating 2.0/5

Martin B. Couples - Confirmed reviews ALL

validated car registration at reception on arrival and confirmed by receptionist but why have I got a £60 fine from a parking company I stay at this hotel twice a year for over 6 yeas and never had problem

Dear Martin b., Thank you for your feedback. Regarding the parking fine, entering and confirming the correct vehicle registration is the responsibility of the guest. If a parking charge has been issued, this usually means either the registration was entered incorrectly or it was not fully completed in the system. Please note that the car park is managed by a third-party company, and once the registration is entered, it goes directly to their system. Unfortunately, reception staff are unable to verify or confirm whether the registration has been successfully submitted. We appreciate your continued custom over the years and thank you for your understanding. Best Regards, Denisa Lushi Front Office Manager

Other web-users rate our hotel

  • 660 reviews 8.9/10 Location
  • 1,200 reviews 6.4/10 Room
  • 790 reviews 8/10 Service
  • 12 reviews 8/10 WiFi
  • 464 reviews 5.4/10 Cleanliness
  • 371 reviews 7.5/10 Breakfast
  • 269 reviews 3.6/10 Amenities

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