Mercure Nottingham Sherwood Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 572 reviews

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Mercure Nottingham Sherwood Hotel - Image 1
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Mercure Nottingham Sherwood Hotel - Image 4
296 Mansfield Road, NG52BT NOTTINGHAM, United Kingdom

Description

Hotel extras

  • 1.3 miles from Nottingham City Centre

  • Newly-refurbished meeting rooms and events spaces with capacity for up to 400 guests

  • Large car park and EV charging

  • Contemporary restaurant and bar showing live sports channels

  • Indoor swimming pool, sauna, steam room and fully-fitted gym

Our accommodation(s)

Hotel location

Mercure Nottingham Sherwood Hotel

296 Mansfield Road
NG52BT NOTTINGHAM
United Kingdom

GPS:52.970202, -1.153407

Telephone
Fax +44 115 924 5227

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Tatting

Indulge in locally-inspired seasonal dishes when you visit our stylish restaurant, serving breakfast, lunch and dinner in an open-plan setting. Enjoy a culinary experience that highlights the freshest ingredients and in a relaxed atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  572 reviews

TripAdvisor Rating  4.0/5  459 reviews

Certificate of excellence 2024

Boxing day

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Hotel is great place to stay Ideal location for my purposes Friendly staff Clean

Dear Guest, Thank you for your kind feedback regarding your stay with us. We are delighted to hear that you found our hotel to be a great place, appreciated our ideal location, and enjoyed the service from our friendly staff. We look forward to welcoming you back. Best regards, Alan and the team Mercure Nottingham Sherwood Hotel

Great stay

Customer review rating 4.5/5

Denise H. Couples - Confirmed reviews ALL

All good. Facilities were good. Great shower. Room was quiet.

Dear Denise H., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our facilities, the shower, and the tranquility of your room. Your feedback is greatly appreciated. Best regards, Alan and the team Mercure Nottingham Sherwood Hotel

A Mixed Bag

Customer review rating 3.5/5

David Couples - Confirmed reviews ALL

Fabulous restaurant, great staff, but a room (actually a suite) full of issues and problems

Dear David, Thank you for your feedback. We are pleased to hear you enjoyed our restaurant and found the staff to be great. We do regret to learn about the issues you experienced in your suite, and your comments will be reviewed for improvement. Best regards, Alan and the team Mercure Nottingham Sherwood Hotel

Good location for our requirements

Customer review rating 4.5/5

Nick Couples - Confirmed reviews ALL

Not prepared to do this every single time we stay! Wouldn’t keep coming back if we weren’t satisfied.

Dear Nick, Thank you for your feedback regarding our location and your experiences during your stays. We appreciate your loyalty and strive to ensure every visit meets your expectations. Your satisfaction is important to us, and we look forward to welcoming you back soon. Best regards, Alan & The team of Mercure Nottingham Sherwood Hotel

Very poor hotel. Has gone downhill. Avoid

Customer review rating 0.5/5

Sue P. Couples - Confirmed reviews ALL

High charges for parking £12 a day is ridiculous especially as it's not in the centre. Were charged £6 a day as had booked through hotel & it was made to seem as though we should be grateful!! The carpet along to our room hadn't been hoovered, our room had hairpins on the floor so probably not hoovered either. The room was very dark and with all the lights on I still couldn't do my hair & makeup. One brighter lampstand by dressing table would help. We couldn't get the TV to work so went to reception. Someone came to the room & eventually got it to work. When we went out we couldn't turn it off so had to leave it on. After speaking to reception again they eventually got someone to sort it. Breakfast was a disaster. The uncut bread was stale & the croissants were so hard they snapped ! I think they were from the day before and had been put in the oven again Breakfast the following day was worse. The stale bread was even more stale & I had to ask a waitress for some fresh bread! The coffee machine only produced luke warm latte even after they changed the filter etc. Gave up after the 3rd attempt. The towels weren't replaced after the first day or the room cleaned. There was a piece of paper that said they would clean the room every other day for stays of more than two days. As we were only staying for 2 days we expected it to be done. I think someone has written this out wrongly. Went to reception & they said the towels would be with us in about 10 minutes - an hour later we went to reception and had to ask again. The only good thing was the very warm pool and jacuzzi. We have stayed here a couple of times before it was taken over and never had these problems. The hotel and staff really need to get their act together

Dear Sue P., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologies for the inconveniences you experienced. It is concerning to hear about the cleanliness issues in your room and the challenges you faced with the TV and breakfast service. Your comments regarding the stale bread and croissants, as well as the lukewarm coffee, have been noted, and we will review our breakfast offerings to ensure quality. Regarding our housekeeping policy, we strive to provide clarity on our cleaning schedule, which is indeed every other day for stays longer than two days. We regret any misunderstanding that may have occurred during your visit. We appreciate your feedback on the parking charges, which are set based on our location and facilities. We are pleased to know you enjoyed the pool and jacuzzi. Your feedback is invaluable as we continuously aim to enhance our guest experience. Thank you for bringing these matters to our attention. Best regards, Alan and the team Mercure Nottingham Sherwood Hotel

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.