Pullman Nairobi Upper Hill 5 stars

Customer review rating (ALL Rating) 4.6/5 585 reviews

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Kenya Road Upper Hill, Nairobi Kenya, P O Box 25574, 00100 NAIROBI, Kenya

Description

Hotel extras

  • Newly open since May 2024

  • Prime Location: Situated in a strategic location, in the heart of Nairobi

  • Exceptional Dining escapes offering a diverse range of cuisines crafted by our Chef.

  • State-of-the-Art Meeting and Event Facilities

  • Our hotel is Safe hotels certified, book with complete peace of mind.

Our accommodation(s)

Hotel location

Pullman Nairobi Upper Hill

Kenya Road Upper Hill, Nairobi Kenya, P O Box 25574
00100 NAIROBI
Kenya

GPS:-1.3005, 36.8152

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE DISPATCH GRILL

Welcome to The Dispatch Grill, where steak lovers find their culinary haven. We specialize in premium cuts of beef, cooked to perfection. From our signature Rib Eye to the rich T-bone, every dish is crafted with passion and expertise.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  585 reviews

Customer review rating 2.0/5

Wanjiku G. I. Families - Confirmed reviews ALL

No baby cot despite request on booking and upon checking-in. No feedback. The NYE party the setup was not sufficient for the capacity. The dinner was cleared too early

Customer review rating 4.0/5

Antoinette E. M. Business - Confirmed reviews ALL

It was a good stay. The food was tasty, the staff was very helpful at the restaurant and Nelly at the reception area, she was sooooo helpful with a smile. I felt like I should definitely come back.

Customer review rating 4.5/5

Taiwo E. M. Business - Confirmed reviews ALL

Very fantastic

Dear Taiwo E. M., Thank you for your kind words regarding your recent stay. We are delighted to hear that you had an excellent experience and found your visit to be fantastic. Your satisfaction is our priority, and we look forward to welcoming you back. Kind Regards, Ken Musili, General Manager.

Customer review rating 5.0/5

Zainab C. Business - Confirmed reviews ALL

Stay was very comfortable. conference and bedroom was very nice.

Dear Zainab C., Thank you for your kind feedback. We are pleased to hear that you found your stay comfortable and appreciated our conference facilities and accommodations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Kind Regards, Ken Musili, General Manager.

Customer review rating 2.0/5

Oluwafunmilola J. S. Business - Confirmed reviews ALL

Had issues with your water was purging and stooling all through my 5nights stay. The food also wasnt tasteful always had gas after eating so I stopped eating for days.

Dear Oluwafunmilola J. S., Firstly, thank you for choosing our hotel for your visit. While we were pleased to host you, we sincerely regret that your experience did not fully meet your expectations. We are particularly sorry to learn about your discomfort during your stay, especially regarding the food and water quality. Your concerns are very important to us, and we take them seriously as we continuously strive to provide a better experience for all our guests. At Pullman, our goal is to ensure that every visit is memorable for the right reasons. Following your feedback, discussions have been held with the relevant team members and management to carefully review your comments. Please be assured that your concerns are being addressed accordingly. We greatly appreciate the time you took to share your experience with us. Your feedback is invaluable, and we truly hope you will allow us the opportunity to serve you better in the future. Thank you once again for sharing your thoughts. We sincerely hope your next visit will be a much more enjoyable one, and we look forward to welcoming you back. Kind regards, Ken Musili General Manager

Other web-users rate our hotel

  • 73 reviews 9.6/10 Location
  • 172 reviews 8.5/10 Room
  • 400 reviews 9/10 Service
  • 6 reviews 6.2/10 WiFi
  • 159 reviews 8.2/10 Food
  • 104 reviews 10/10 Vibe
  • 62 reviews 9.4/10 Cleanliness
  • 39 reviews 8.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.