Mövenpick Hotel And Convention Centre Klia 5 stars

Customer review rating (ALL Rating) 4.4/5 3,321 reviews

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Description

Hotel extras

  • Convenient daily airport transfers and pre-bookable shuttle service are available.

  • Muslim-friendly hotel serving delectable non-alcoholic food and beverages.

  • Kids' club and outdoor play area

  • Choice of family and female swimming pool for guests

  • Close to Kuala Lumpur International Airport KLIA1 and KLIA2 terminals

Our accommodation(s)

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Hotel location

Mövenpick Hotel And Convention Centre Klia

Kompleks TH Sepang, Jalan Masjid KLIA, Sepang
64000 Selangor Darul Ehsan
Malaysia

GPS:2.78842, 101.678655

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,321 reviews

TripAdvisor Rating  3.5/5  223 reviews

Something to ponder

Customer review rating 4.0/5

Professor M. D. H. M. S. B. M. P. Business - Confirmed reviews ALL

Most of the services seemed to be proper except for the following matters: i) Breakfast (limited menu and some of it were quite tasteless); ii) Toilet of Room 3308 (Lack of proper drainage system and caused wet floor for the entire stay at the hotel) iii) WiFi Connection Issue (Intermittent disconnection)

Dear M. S., I want to take a moment to sincerely apologize for the overall experience you had during your stay at Mövenpick Hotel & Convention Centre KLIA. It is disheartening to hear that we did not meet your expectations in several areas, and I truly regret any discomfort or frustration you may have experienced. Your feedback has been instrumental in identifying areas for improvement within our team and operations. We are committed to making necessary changes to ensure that all guests receive the high-quality service and experience they deserve during their stay. Sincerely, Sangar Gopal @ Shawne Loyalty Manager Mövenpick Hotel & Convention Centre KLIA

Good stay

Customer review rating 3.5/5

Mohammad Z. M. H. Business - Confirmed reviews ALL

Comfort and well located. Near to the airport and easy to access facilities.

Dear M Z. M. H., Warm greetings from Movenpick KLIA Hotel and Convention Centre! We are delighted to read your positive review of your recent stay at Mövenpick Hotel & Convention Centre KLIA. Thank you for sharing your satisfaction with us. It is always gratifying to hear that our guests had a pleasant and enjoyable experience. Your kind words inspire us to continue striving for excellence in everything we do. We look forward to welcoming you back to our hotel in the near future. Please do not hesitate to reach out to me if there is anything we can do to enhance your next stay. Sincerely, Sangar Gopal @ Shawne Loyalty Manager Mövenpick Hotel & Convention Centre KLIA

Good stay

Customer review rating 4.5/5

Syada Business - Confirmed reviews ALL

So far everything was good but we experienced a black out twice (electric problem)..

Dear Norsyahadah Y., Thank you for choosing Mövenpick Hotel & Convention Centre KLIA for your recent stay and for taking the time to share your feedback with us. We are thrilled to hear that you had a pleasant experience and rated our service rendition as good during your stay. At Mövenpick, we are committed to providing exceptional service to all our guests, and your feedback is valuable to us as it helps us to ensure that we are meeting our guests' expectations. We look forward to welcoming you back to our hotel in the future and to providing you with another enjoyable stay. If there is anything we can do to make your next stay even more memorable, please do not hesitate to let us know. Thank you once again for choosing Mövenpick Hotel & Convention Centre KLIA. We appreciate your feedback and hope to have the pleasure of welcoming you back soon. Sincerely, Sangar Gopal @ Shawne Loyalty Manager Mövenpick Hotel & Convention Centre KLIA

Good hotel. The only issue is Wifi breakdown and poor Wifi connections.

Customer review rating 4.0/5

Dr. A. I. Business - Confirmed reviews ALL

Good hotel. The only issue is Wifi breakdown and poor Wifi connections.

Dear A. I., I want to take a moment to sincerely apologize for the overall experience you had during your stay at Mövenpick Hotel & Convention Centre KLIA. It is disheartening to hear that we did not meet your expectations in several areas, and I truly regret any discomfort or frustration you may have experienced. Your feedback has been instrumental in identifying areas for improvement within our team and operations. We are committed to making necessary changes to ensure that all guests receive the high-quality service and experience they deserve during their stay. Sincerely, Sangar Gopal @ Shawne Loyalty Manager Mövenpick Hotel & Convention Centre KLIA

Staff are helpful and friendly and the room is quite nice

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

A pleasant stay.

Dear Nor Hanani M., Warm greetings from Movenpick KLIA Hotel and Convention Centre! We are delighted to read your positive review of your recent stay at Mövenpick Hotel & Convention Centre KLIA. Thank you for sharing your satisfaction with us. It is always gratifying to hear that our guests had a pleasant and enjoyable experience. Your kind words inspire us to continue striving for excellence in everything we do. We look forward to welcoming you back to our hotel in the near future. Please do not hesitate to reach out to me if there is anything we can do to enhance your next stay. Sincerely, Sangar Gopal @ Shawne Loyalty Manager Mövenpick Hotel & Convention Centre KLIA

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Other web-users rate our hotel

  • 2,011 reviews 8.5/10 Location
  • 2,800 reviews 7.3/10 Room
  • 2,463 reviews 8.1/10 Service
  • 173 reviews 3.4/10 WiFi
  • 1,123 reviews 6/10 Cleanliness
  • 949 reviews 8.8/10 Breakfast
  • 142 reviews 1.5/10 Bar

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