Mövenpick Jumeirah Lakes Towers 5 stars

Customer review rating (ALL Rating) 4.3/5 975 reviews

Mövenpick Jumeirah Lakes Towers - Image 1
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Mövenpick Jumeirah Lakes Towers - Image 3
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Description

Hotel extras

  • The Gateway to Dubai Marina & JBR

  • Seamless Connectivity: Steps from the Dubai Metro

  • A Strategic Hub for Business Leaders

  • 4 Diverse Dining & Entertainment Options

  • Complimentary access to RIVA Beach Club

Our accommodation(s)

Book this hotel
Room 1

Free WiFi- Kingbed- Lake view- A/C- Seating area- desk- Bathtub and shower- flat screen TV

  • Views:

    Lake View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 35 m² / 376 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Lake View
  • Most of the accommodation: Balcony

Free WiFi- Twin beds- A/C- Seating area- desk- Bathtub and shower- flat screen TV- Minibar

  • Views:

    City View

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Free WiFi-Twinbeds- Lake view- A/C- Seating area- desk- Bathtub and shower- flat screen TV

  • Views:

    Lake View or Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Premium One Bedroom Suite, Free Beach Access in Palm Jumeirah

Free Wi-FI- Suite-82sqm- Lake View- Kingbed- Living room-airport drop off- A/C- TV

  • Views:

    City View or Lake View or Panorama view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 82 m² / 882 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Mövenpick Jumeirah Lakes Towers

Cluster A, Jumeirah Lakes Towers, 454439
454439 DUBAI
United Arab Emirates

GPS:25.066013, 55.138134

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service
  • 168 rooms
  • 2 rooms for people with reduced mobility
  • 8 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • French
  • Russian
  • Swedish

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

3 Restaurants

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte

Business

8 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Well-being

Pool

  • Outside
  • On site

Gym

  • On site
  • Sauna room

Sports and leisure

Private beach

  • Nearby

Private beach Additional charge

  • On site
  • On site
  • Indoor parking
  • Private
  • 100 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 4 m / 13 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs
  • Valet parking

Vehicles

  • Motorcycle places
  • Bus parking

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking
Book

Rohini is an Indian restaurant located in Movenpick, JLT. Boldly blending heritage with a daring twist, it's a charismatic celebration of expressive flavours and playful rituals. Unapologetically different, the vibrant energy invites you to explore.

Elevate your morning at our breakfast buffet, boasting an array of perfectly balanced and indulgent international dishes, highlighted by an exciting live cooking station experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  975 reviews

Customer review rating 4.5/5

Jehad A. S. M. Couples - Confirmed reviews ALL

Dear JEHAD A. S. M., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 4.0/5

Sandro F. Couples - Confirmed reviews ALL

Dear Sandro, Thank you for sharing your feedback with us. We are pleased to know that you enjoyed the spacious and comfortable room and appreciated the warmth and professionalism of our team. We sincerely apologize for the inconvenience caused by the inconsistent information and for the pool maintenance during your stay. We understand your frustration and will continue working with our teams to improve communication and ensure a smoother experience for our guests. Thank you again for your kind comments and for choosing to stay with us. We hope to have the pleasure of welcoming you back for an even better experience. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Shukrani W. N. Business - Confirmed reviews ALL

Dear SHUKRANI W. N., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Seyed M. M. Business - Confirmed reviews ALL

Dear Seyed, Thank you very much for your wonderful feedback. We are delighted to know that you felt the true value of our hospitality and that our team made you feel welcomed and well cared for. Your kind words are greatly appreciated, and it is especially rewarding to know that our daily follow-up helped make your stay more comfortable. I will be very happy to share your appreciation with the entire team. We look forward to welcoming you back and providing you with another memorable stay. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Camille N. Y. Couples - Confirmed reviews ALL

Dear CAMILLE N. Y., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Dear JEHAD A. S. M., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 4.0/5

Sandro F. Couples - Confirmed reviews ALL

The room was spacious, clean and comfortable, and the staff were helpful, professional and always cheerful. However, we experienced several minor frustrations during our stay, mostly due to contradictory information provided by staff. The main pool area was also closed for maintenance for most of our stay, which should have been communicated before our arrival. Despite these issues, the staff’s warmth and professionalism made our overall experience very positive.

Dear Sandro, Thank you for sharing your feedback with us. We are pleased to know that you enjoyed the spacious and comfortable room and appreciated the warmth and professionalism of our team. We sincerely apologize for the inconvenience caused by the inconsistent information and for the pool maintenance during your stay. We understand your frustration and will continue working with our teams to improve communication and ensure a smoother experience for our guests. Thank you again for your kind comments and for choosing to stay with us. We hope to have the pleasure of welcoming you back for an even better experience. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Shukrani W. N. Business - Confirmed reviews ALL

Good services, Clean.

Dear SHUKRANI W. N., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Seyed M. M. Business - Confirmed reviews ALL

The hotel will not sell you only the hotel room for stay. The staff will sell you the value of hospitality. All staff have been very supportive and friendly. Specially the hotel manager Mr. Mohammed that called me in the room every day to check every thing is ok and if I need anything

Dear Seyed, Thank you very much for your wonderful feedback. We are delighted to know that you felt the true value of our hospitality and that our team made you feel welcomed and well cared for. Your kind words are greatly appreciated, and it is especially rewarding to know that our daily follow-up helped make your stay more comfortable. I will be very happy to share your appreciation with the entire team. We look forward to welcoming you back and providing you with another memorable stay. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Camille N. Y. Couples - Confirmed reviews ALL

At first, I thought the hotel wasn’t good because of the reception area—they’re currently doing some renovations on the side, I think it’s for a coffee shop. But after checking in, the room turned out to be spacious and clean. The staff is friendly and very accommodating. Breakfast is good; the variety is small, but everything is fresh and newly cooked. The pool is nice, and they also offer free access to Riva Beach. The pool timing is perfect, especially for the summer.

Dear CAMILLE N. Y., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Saira R. Families - Confirmed reviews ALL

We were very comfortable Staff was courteous and accommodating. Cleanliness was perfect

Dear Saira R., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Ameer A. A. Solo - Confirmed reviews ALL

Staff were amazing, front of house, valet, room staff were all professional and could have a laugh too. Valet team were my favourite team always had a laugh with these guys! Room was fabulous and anything I needed was done immediately.

Dear AMEER A. A., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 4.5/5

Matarr S. Business - Confirmed reviews ALL

I must admit that the staff are friendly, fantastic, accommodating and always ready to assist.

Dear MATARR S., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Mr. M. P. B. Business - Confirmed reviews ALL

Great hotel in the heart of JLT. Great service, very comfortable rooms!

Dear MR. M. P. B., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Akram M. Families - Confirmed reviews ALL

Sent thank you for your hospitality. The stuff there is very helpful and kind. They upgraded Our room for free. We will come back sure

Dear Akram M., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Ali F. Couples - Confirmed reviews ALL

We checked in late in the night but were well attended to by Zipporah at the Reception. We faced a confusion with the payment of the booking as the payment status in the app and email confirmation didnt match. She explained and clarrified the situation calmly and professionally. Absolutely loved my room 403. It was spacious and the view from my bed was simply breath taking. We stayed for 2 nights and just couldnt get used to the view. Surely coming back to this hotel. All the staff that I interacted with at this hotel were very warm and always smiling. In my opinion this hotel is a hidden gem and more people need to know about it.

Dear ALI F., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Gael L. C. Business - Confirmed reviews ALL

Very well located and manager very professional and competent (Mohamed Salah). Also been upgraded to the best room a pleasure to stay here with all necessary nearby restaurant, supermarket, pharmacy, 5min from beach.

Dear Gael L. C., Thank you for your outstanding feedback and for awarding us a perfect 100/100 score. We are truly delighted to know that you had an excellent stay and enjoyed our location, facilities, and the service provided by our team. It is especially rewarding to hear your kind words regarding our management and team leadership. We are pleased that the room upgrade enhanced your experience and made your stay even more enjoyable. Your recognition of our team’s professionalism, kindness, and commitment to service is greatly appreciated and will certainly be shared with the entire team. We look forward to welcoming you back to Mövenpick Hotel Jumeirah Lakes Towers and making your next stay equally memorable. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Nargiza K. Friends - Confirmed reviews ALL

It was my best stay and felt amazing during my stay. All team where extremely supportive and helpful

Dear NARGIZA K., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 2.0/5

Hamed B. Families - Confirmed reviews ALL

The toom is ok but has a smell but the hotel is not a five star hotel at all its should maximize three star no facilities ate there the smell of the toilets equ old

Dear Hamed, Thank you for sharing your feedback with us. We sincerely regret that your stay did not fully meet your expectations, particularly regarding the room condition and the concerns about the smell. We are pleased to note your positive feedback regarding our team, check-in and check-out experience, and the ALL loyalty programme. Your comments regarding the room and facilities have been shared with the relevant teams for further attention. As an ALL Gold member, you are entitled to the applicable member benefits, including a room upgrade subject to availability at the time of arrival. We sincerely regret if this was not clearly communicated during your stay. We will also review the welcome amenity arrangements to ensure the member benefits are consistently delivered. We truly value your loyalty and hope to have the opportunity to welcome you again and provide you with a much-improved experience. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Arif I. Families - Confirmed reviews ALL

Salah the deputy manager very great service

Dear Arif i., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. Thank you very much for your wonderful feedback and for your kind words about Salah. We are delighted to know that you enjoyed your stay and were pleased with the service provided. It was truly our pleasure to have you with us, and we would be delighted to accommodate you again on your next visit to Dubai. We look forward to welcoming you back and making your next stay equally memorable. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Mohdkhierissam A. Solo - Confirmed reviews ALL

I enjoyed my stay at the hotel and was happy with the room and amenities; the view was also amazing. The room had everything I needed, which satisfied me. My only note is that there is no air conditioning in the hallways. Other than that, everything went great, and a huge thanks to Mohammad Salah and the entire reception staff for their support during my stay.

Dear Alhamood, We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Karam, D. Couples - Confirmed reviews ALL

I specially like to highlight the team work, the entire staff is incredible talented, and their genuine hospitality and concern for the guest is evidence, the service is too notch, everything is efficient, fast.

Dear KARAM, D., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Salim A. Solo - Confirmed reviews ALL

Mohamed Salah is a great professional and a wonderful host. His warm welcome and genuine hospitality made all the difference. I would definitely stay again.

Dear SALIM A., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

It was good starting from the welcoming and the room’s view, had some issues and some points need to improve

Dear MOHAMED ABUAGLA, Dear Guest, Thank you for sharing your feedback with us. We are pleased to know that you enjoyed the warm welcome and the beautiful view from your room, and that you were satisfied with your check-in and check-out experience. We especially appreciate your kind mention of Afsal. We will be happy to share your recognition with him and the team. We have also taken note of your comments regarding the Wi-Fi speed and the areas that could be improved. Your feedback is valuable and helps us continuously enhance our guest experience. It was a pleasure having you and your family with us, and we would be delighted to welcome you back to Mövenpick Hotel Jumeirah Lakes Towers for an even better stay. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Perfect place, very nice staff, value of money

Dear SAJJAD AHMAD ABDUL SHAQUR, We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Other web-users rate our hotel

  • 439 reviews 9/10 Location
  • 721 reviews 7.8/10 Room
  • 1,586 reviews 9.5/10 Service
  • 6 reviews 8.3/10 WiFi
  • 368 reviews 8.7/10 Breakfast
  • 302 reviews 8.3/10 Cleanliness

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