Mövenpick Muenchen Airport 4 stars

Customer review rating (ALL Rating) 4.6/5 1,312 reviews

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Mövenpick Muenchen Airport - Image 1
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Ludwigstrasse 43, 85399 HALLBERGMOOS, Germany

Description

Hotel extras

  • Show kitchen with regional, Swiss and international specialties and bar

  • Quiet setting near the airport

  • Sun terrace and Bavarian beer garden

  • 10 spacious meeting rooms, some with direct access to the terrace

  • 165 guest rooms, renovated in 2020

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Twin

Photo out of - Classic Twin

Our comfortable Classic rooms with two twin beds (each 140 cm x 200 cm) offer enough space for up to three people to relax. Amenities include free WIFI, bathtub, LCD TV, air conditioning, desk, minibar and safe.

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 27 m² / 290 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Make yourself at home in our 27 m² Superior rooms with a king-size bed (180 x 200 cm) and recharge your batteries for the day. Amenities include free WIFI, shower, LCD TV, air conditioning, desk, minibar and safe.

Max. number of persons
2
Area
From 27 m² / 290 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Make yourself at home in our 27 m² Superior rooms with two twin beds (each 140 x 200 cm) and recharge your batteries for the day. Amenities include free WIFI, shower, LCD TV, air conditioning, desk, minibar and safe.

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

A new design with warm colors awaits you in our 32 m² Premium King Rooms (180 cm x 200 cm). These rooms also offer a balcony and are equipped with free WIFI, LCD TV and a minibar.

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The Sleep rooms are located on the top floor and offer additional comforts such as a Youbed with a mattress that can be individually adjusted, a sleep mask, lavender bags, earplugs, chocolate, tea and black-out stickers.

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Our Family Connecting room consists of two double rooms connected by a connecting door. They are equipped with two king-size beds (each 180 cm x 200 cm), WIFI, air conditioning and a coffee/tea maker.

Max. number of persons
4
Area
From 54 m² / 581 sq ft

Bedding

King size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mövenpick Muenchen Airport

Ludwigstrasse 43
85399 HALLBERGMOOS
Germany

GPS:48.33159, 11.742494

Telephone
Fax +49 811 888444

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 165 rooms
  • One room for people with reduced mobility
  • 10 connecting rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

11 Meeting rooms

Sports and leisure

Jogging track

  • Nearby

Bike rack facilities

  • On site

Jogging track

  • Nearby
  • On site
  • Enclosed outdoor parking
  • Public
  • 210 parking spaces
  • Parking opened 24/7

  • Parking pricing: 20 EUR 20 EUR Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Electric car recharging units 3,7 kVA
  • Electric car recharging units 22 kVA

Vehicles

  • Bus parking

Security

  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

MOVENPICK RESTAURANT

Photo out of - MOVENPICK RESTAURANT

Our Movenpick restaurant with open show kitchen and light-flooded conservatory offers regional, Swiss and international specialties. From May to September you can also enjoy meals on the summer terrace in our beer garden.

Cooking style
International
Chef name
Frank Kuehn
Capacity
120
Accessibility
Accessible service
Ludwigstrasse 43, 85399 Hallbergmoos, Germany
Telephone +49 811 888516
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Takeaway Meals

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Vegetarian menu

Our Movenpick restaurant with open show kitchen and light-flooded conservatory offers regional, Swiss and international specialties. From May to September you can also enjoy meals on the summer terrace in our beer garden.

Enjoy Bavarian and American bites until midnight. Keep up to date with sports and news on our large screen. Our selection of exclusive wines, a variety of fantastic cocktails, and cold beers from regional breweries round out our offerings.

Start your day with a healthy and delicious breakfast from the menu or enjoy our generous breakfast buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,312 reviews

Customer review rating 2.0/5

Emma F. Families - Confirmed reviews ALL

Dear Mrs F., thank you for your visit and thank you for your feedback which I shared with my team. Unfortunately you were not as satisfied as you expect. Please apologize for any inconveniences you may have had. Nevertheless it would be a pleasure to welcoming you again to be your host to convince you regarding our services. Best regards Ulrich Zimmermann General Manager

Customer review rating 4.5/5

Ching C. Business - Confirmed reviews ALL

Dear Guests, thank you for your visit and thank you for your positive feedback which I shared with my team. Above all I am pleased that you were satisfied with all our services. It would be a pleasure to welcoming you again to be your host. Best regards Ulrich Zimmermann General Manager

Customer review rating 4.5/5

Laura M. Couples - Confirmed reviews ALL

Dear Ms M., thank you for your visit and thank you for your positive feedback which I shared with my team. Above all I am pleased that you were satisfied with all our services. It would be a pleasure to welcoming you again to be your host. Best regards Ulrich Zimmermann General Manager

Customer review rating 4.5/5

Norman G. Business - Confirmed reviews ALL

Dear Norman, Thank you for your kind feedback! We’re delighted you enjoyed our breakfast and found the hotel clean, modern, and comfortable. We’re sorry to hear about the VPN connection issue and hope to welcome you back again soon. Kind regards, Ulrich Zimmermann General Manager

Customer review rating 5.0/5

Alexander R. Couples - Confirmed reviews ALL

Lieber Herr R., herzlichen Dank für Ihre ausgezeichnete Bewertung. Wir würden uns freuen, Sie bald wieder begrüßen zu dürfen. Mit freundlichen Grüßen Ulrich Zimmermann General Manager

Dear Mrs F., thank you for your visit and thank you for your feedback which I shared with my team. Unfortunately you were not as satisfied as you expect. Please apologize for any inconveniences you may have had. Nevertheless it would be a pleasure to welcoming you again to be your host to convince you regarding our services. Best regards Ulrich Zimmermann General Manager

Customer review rating 4.5/5

Ching C. Business - Confirmed reviews ALL

Very comfortable stay and the staff are nice.

Dear Guests, thank you for your visit and thank you for your positive feedback which I shared with my team. Above all I am pleased that you were satisfied with all our services. It would be a pleasure to welcoming you again to be your host. Best regards Ulrich Zimmermann General Manager

Customer review rating 4.5/5

Laura M. Couples - Confirmed reviews ALL

Extremely comfortable room & bed; unique balcony; A+ buffet breakfast; perfect location for green scenery, access to busses and airport and some sightseeing; and helpful friendly desk agents, managers and restaurant staff.

Dear Ms M., thank you for your visit and thank you for your positive feedback which I shared with my team. Above all I am pleased that you were satisfied with all our services. It would be a pleasure to welcoming you again to be your host. Best regards Ulrich Zimmermann General Manager

Customer review rating 4.5/5

Norman G. Business - Confirmed reviews ALL

Only problemwas that I could not access my work internet due to a vpn connection issue. Do'nt know why.

Dear Norman, Thank you for your kind feedback! We’re delighted you enjoyed our breakfast and found the hotel clean, modern, and comfortable. We’re sorry to hear about the VPN connection issue and hope to welcome you back again soon. Kind regards, Ulrich Zimmermann General Manager

Customer review rating 5.0/5

Alexander R. Couples - Confirmed reviews ALL

Super Service

Lieber Herr R., herzlichen Dank für Ihre ausgezeichnete Bewertung. Wir würden uns freuen, Sie bald wieder begrüßen zu dürfen. Mit freundlichen Grüßen Ulrich Zimmermann General Manager

Customer review rating 2.0/5

Deborah A. Couples - Confirmed reviews ALL

Our stay at this property was fine except for 1 thing - there was a terrible smell in our room which we thought might go away but it didn’t even when we opened the window.

Customer review rating 3.0/5

Tina N. Families - Confirmed reviews ALL

Room was not very clean and smelled stuffy. Staff was friendly, Sauna was creepy and out of the way in the evening for a solo traveling female. Room spacious and quiet.

Dear Tina, Thank you for sharing your feedback with us. We are pleased to hear that you appreciated our friendly team and the spacious, quiet room. At the same time, we sincerely apologize that the cleanliness and atmosphere of the room, as well as your experience with the sauna, did not meet your expectations. Your comments are very important to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay. Kind regards, Ulrich Zimmermann General Manager

Customer review rating 4.5/5

Roger A. Couples - Confirmed reviews ALL

We stayed at the hotel for the convenience of being close to the Munich Airport, and because of our long established confidence in the Moevenpick name. It was for one night, but we were able to check-in very early with our room being ready. We had dinner at the hotel restaurant which was very convenient.

Dear Rodger, Thank you very much for your lovely feedback. We are delighted to hear that you enjoyed the convenient location, the early check-in, and the dinner at our restaurant. It is wonderful to know that we could live up to your trust in the Mövenpick name. We hope to welcome you back again soon! Kind regards, Ulrich Zimmermann General Manager

Customer review rating 4.5/5

Raphael M. Solo - Confirmed reviews ALL

Very friendly staff, nice rooms. One of the best hotels I stayed in!

Dear Guests, thank you for your visit and thank you for your positive feedback which I shared with my team. Above all I am pleased that you were satisfied with all our services. It would be a pleasure to welcoming you again to be your host. Best regards Ulrich Zimmermann General Manager

Customer review rating 0.5/5

Ia K. Business - Confirmed reviews ALL

I missed my transfer to the aiport very early in the morning, as I first couldnt find anyone at the reception to ask, then when someone did show up he couldnst answer my question (to where the aiport transfer leaves from) as he just got in and was 'very busy'. so I ended up getting a taxi, and paying for the transfer. AND no hot water in the shower.

Dear Guest, thank you for your visit and thank you for your feedback which I shared with my team. Unfortunately you were not as satisfied as you expect. Please apologize for any inconvenience you may have had. As you can read in the most of our guest comments our hotel is very popular by our guests. I am very sorry that you have such a negative feeling. Nevertheless it would be a pleasure to welcoming you again to be your host to convince you about our good services. Best regards Ulrich Zimmermann General Manager

Customer review rating 1.0/5

Geraldine M. Families - Confirmed reviews ALL

I expected a better level of comfort but also this “airport” hotel is too far from the airport with inefficient and costly shuttle service

Dear Guest, thank you for sharing your kind feedback with us and other travelers. We hope, we can welcome you again soon and wish you all the best in the meantime. Kind regards Ulrich Zimmermann General Manager

Customer review rating 3.0/5

Margaret H. Solo - Confirmed reviews ALL

There were no facial tissues in the box and the toiletries were totally inadequate. No lotion. No shampoo. No conditioner. Just an unlabeled bottle stuck on the shower wall. Every comparable hotel I have visited in the last 5 years has provided lotion and soap at the sink as well as body wash, shampoo, and conditioner in the shower. Since Moevenpick is a hotel serving travelers, these amenities are important to have in each room—-in particular in light of the price charged for the rooms!

Dear Mr H., thank you for your visit and thank you for your feedback which I shared with my team. Unfortunately you were not as satisfied as you expect. Please apologize for any inconveniences you may have had.Thanks to your feedback, I have already spoken with our housekeeper to ensure that such incidents do not happen again. Nevertheless it would be a pleasure to welcoming you again to be your host to convince you regarding our services. Best regards Ulrich Zimmermann General Manager

Customer review rating 5.0/5

Tim D. Couples - Confirmed reviews ALL

Nice hotel near Munich Airport with helpful staff and a great breakfast..

Dear Mr D., thank you for your visit and thank you for your positive feedback which I shared with my team. Above all I am pleased that you were satisfied with all our services. It would be a pleasure to welcoming you again to be your host. Best regards Ulrich Zimmermann General Manager

Customer review rating 3.5/5

Nicola B. Business - Confirmed reviews ALL

Arrival was lovely. Check in was smooth. Information was readily available and understandable. The room was ace, really spacious and well thought out. Bed was comfy and everything was really clean. However the room was very dark, all of the lights were on and I still struggled to see. Aircon didn't go cold enough and the fan was noisy so I didn't sleep. Sauna was lovely, a wonderful chance to wind down. Breakfast - didn't cater for vegans, so 2 hashbrowns from the hot food and a tiny bowl of cereal - not worth the money for me. Check out, efficient, however the information was unclear and I couldn't find the shuttle pick up and as a result missed my connection. A signpost outside wouldn't hurt, or perhaps a slightly more helpful check out.

Dear Ms B., thank you for your visit and thank you for your positive feedback which I shared with my team. Unfortunately you were not as satisfied as you expect. Please apologize for any inconveniences you may have had. Nevertheless it would be a pleasure to welcoming you again to be your host to convince you regarding our services. Best regards Ulrich Zimmermann General Manager

Customer review rating 4.0/5

Jeffery A. Business - Confirmed reviews ALL

2 nights, business at airport so very convenient. Comfortable hotel, no issues

Dear Mr. A., thank you for your visit and thank you for your positive feedback which I shared with my team. It would be a pleasure to welcoming you again to be your host. Best regards Ulrich Zimmermann General Manager

Customer review rating 4.0/5

Ross T. Business - Confirmed reviews ALL

Well located. Warm welcoming hotel. Very nice staff. Hotel needs a renovation. Food could be improved. Understaffed in the restaurant for both dinner and breakfast. Staff there are very warm and the nicest people however they are over whelmed by the numbers of guests and are not able to give great service. Breakfast selection is lacking and the heat lamps do not provide enough heat to keep the food hot. Cold scrambled eggs are not good. The coffee machine is useless and the coffee used is terrible. Buy a good Italian espresso. Why have a machine in the lobby that is not working in the am at the busiest time instead of making a guest go to the breakfast buffet and wait in line for a espresso in the am. The buffet is not worth €80.00 for two people. Improve the food. Have an attendant there to keep the buffet looking great and refilled as the one person you have there is running trying to keep up with all the guests. Ridiculous. A four star hotel? Not at all. The schnitzle at dinner was excellent. Get rid of the premade spatzle and make it fresh. The product your buying was not cooked enough either and no butter or fresh chopped parsley. Again this speaks to the difference between a 4 star and 3 star hotel. Fresh would show that not everything is out of a package like the breakfast buffet. The premade pancakes and rusti suck. No other words for that. Awful. The scrambled eggs should be kept fresh and plentiful. Guests should not have to stand there for 10 minutes waiting for eggs at breakfast.also, season the eggs. A little salt and pepper go a long way. A small amount of creme fraiche or sour cream would do well to assist keeping the eggs nice and soft without turning color and looking old. Great bacon ham and cold cuts. Weisswurst was great. The rooms look tired and need renovation. We had a courtyard room with a window that opens directly to the courtyard. No screen on the window for preventing insects and not safe as someone could just climb through the window into the room in the middle of the night when the window is open. Room was spacious, bed comfortable and duvet cover comfortable as there are no sheets on the bed. A little surprised not to have sheets on the bed. The soap for the shower could be improved. The scent is not good. When a guest is parking it should be clearly explained to retain the parking ticket to leave the lot. We were told to throw it away we did not need it. When I attempted to pay at the gate the machine would not take my card. Business Travellers dont have time for that nonsense when they are leaving and trying to get to the airport. Check was great and the lady on the front desk was awesome. Very warm, helpful and because of her I would come back and stay again. Hotel is nice but looks rundown.

Dear Ms. T., thank you for your visit and thank you for your positive and constructive feedback which I shared with my team. Unfortunately you were not as satisfied as you expect. Please apologize for any inconveniences you may have had. I assure you that I will discuss your suggestions with my team. It would be a pleasure to welcoming you again to be your host to convince you regarding our services. Best regards Ulrich Zimmermann General Manager

Customer review rating 4.0/5

Shachar T. Families - Confirmed reviews ALL

we had to change room because of bed smell. other than that, good experience

Dear Guests, thank you for your visit and thank you for your positive feedback which I shared with my team. It would be a pleasure to welcoming you again to be your host. Best regards Ulrich Zimmermann General Manager

Customer review rating 1.0/5

Michael M. Business - Confirmed reviews ALL

Hotel needs a renovation, it has been a while since I last stayed there and there are many other better options in the area at a better price. Not being able to eat in the bar area is no good. When you go alone, you do not want to sit in the restaurant alone. The staff we not accommodating.

Dear Mr. M., thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the disappointing experience you had during your stay. What you describe does not reflect the level of service that we expect from our hotel. We are particularly sorry about the unfriendly bar employee. Your comments regarding our team have been taken seriously. We will review these matters internally and use your feedback to reinforce our service standards and staff training. Nevertheless it would be a pleasure to welcoming you again to be your host to convince you regarding our services. Best regards Ulrich Zimmermann General Manager

Customer review rating 5.0/5

Maria L. Friends - Confirmed reviews ALL

Excellent service

Dear Ms. L., thank you for your visit and thank you for your positive feedback which I shared with my team. Above all I am pleased that you were satisfied with all our services. It would be a pleasure to welcoming you again to be your host. Best regards Ulrich Zimmermann General Manager

Customer review rating 4.5/5

Franci K. Couples - Confirmed reviews ALL

Nice rooms, transport to airport and back

Dear Franci, We appreciate your feedback and are already looking forward to welcoming you again. Kind regards, Ulrich Zimmermann General Manager

Other web-users rate our hotel

  • 811 reviews 8.3/10 Location
  • 1,012 reviews 7.5/10 Room
  • 957 reviews 8.2/10 Service
  • 9 reviews 9.1/10 WiFi
  • 496 reviews 6.6/10 Cleanliness
  • 493 reviews 8.6/10 Breakfast
  • 281 reviews 5.1/10 Value
  • 174 reviews 6/10 Vibe

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