Novotel Munich Airport

Customer review rating (ALL Rating) 4.6/5 3,631 reviews

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Description

Hotel extras

  • Comfortable executive room with desk, Nespresso machine, and mini-bar

  • Modern hotel directly at Munich Airport with good public transport links

  • Excellent soundproofing makes sure you will have a restful sleep near the airport.

  • 12 modern, versatile meeting rooms for up to 120 people

  • Overnight stay for up to 2 children under 16 in their parents' room free of charge

Our accommodation(s)

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Room 1

Hotel location

Novotel Munich Airport

Nordallee 29
85356 MUNICH
Germany

GPS:48.354752, 11.758225

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

THE FLAVE OF MUNICH

FLAVE of Munich promises light, rich colour accents, comfortable seating areas and international specialties, freshly prepared in our open kitchen. A place where you can recharge, but also enjoy meeting colleagues and family.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,631 reviews

Customer review rating 3.0/5

Kim A. Solo - Confirmed reviews ALL

Dear Kim, thank you for taking the time to share such detailed feedback about your stay at Novotel Munich Airport. I am sorry to learn that several aspects of your experience did not meet your expectations. In particular, I regret the confusion regarding transportation from the airport. Thank you for pointing this out so clearly. We understand how frustrating it must have been to receive conflicting information after a long journey. Your comments regarding the bus information have been shared with the relevant teams so that we can review how this information is communicated to our guests before arrival. I also sincerely apologize that the room temperature and sleeping comfort affected your rest. A comfortable night's sleep is essential, especially when travelling, and I understand your disappointment. Your feedback regarding the climate control settings and bedding options has been noted and will be reviewed internally. At the same time, I am pleased to hear that you appreciated the cleanliness of the hotel and found the public bus connection convenient once you located it. I am also sorry that our front office team appeared stressed during your visit. Providing warm and attentive service is very important to us, and your comments will be discussed with the team. Thank you again for your honest and constructive feedback. It helps us identify areas where we can improve. We hope to have the opportunity to welcome you again in the future and provide a much smoother experience. Kind regards, Borys Kalmykov Guest Experience Manager Novotel Munich Airport

Customer review rating 4.5/5

Tanmay P. Families - Confirmed reviews ALL

Dear Tanmay, thank you very much for taking the time to share your feedback regarding your stay at Novotel Munich Airport. We are pleased to hear that you found our hotel conveniently located near the airport and well suited for transit passengers, and that you enjoyed a comfortable stay with us. It is also wonderful to see your excellent ratings across many areas, including cleanliness, service, and our sustainability efforts. Your kind feedback is a great motivation for our entire team. We would be very happy to welcome you back again in the future. Kind regards Borys Kalmykov Guest Experience Manager Novotel Munich Airport

Customer review rating 5.0/5

Mark I. Business - Confirmed reviews ALL

Dear Mark, Reading your feedback truly made our day. Thank you very much for choosing Novotel Munich Airport once again and for taking the time to share such wonderful comments about your experience. To hear that, among all the hotels you visit across Europe, our hotel is your favourite is an incredible compliment and means a great deal to every member of our team. We are delighted that you consistently enjoy the cleanliness of our rooms, the friendliness of our staff, and the quality of our restaurant and bar offerings. Your kind words about every member of the team being amazing will certainly be shared with all our colleagues, who work hard every day to create memorable experiences for our guests. It is also especially rewarding to know that you appreciate our sustainability initiatives and the way we communicate them, as well as the ease of using our website and booking process. Thank you as well for highlighting Flave and our bar team. We will be sure to pass along your compliments. We are already looking forward to welcoming you back for your next stay and continuing to exceed your expectations. Warm regards, Borys Kalmykov Guest Experience Manager Novotel Munich Airport

Customer review rating 4.5/5

Wendy P. T. Couples - Confirmed reviews ALL

Dear Wendy, Thank you very much for taking the time to share your detailed feedback regarding your stay at Novotel Munich Airport. We are pleased to hear that you appreciated the comfort and cleanliness of your room, as well as the room upgrade provided. It is also wonderful to know that you enjoyed your meal in our café and that our team, despite a busy and demanding evening, delivered a service that left a positive impression on you. At the same time, we regret that your check-in experience took longer than expected due to staff availability. Please accept our apologies for any inconvenience caused. Your feedback regarding staffing levels is very valuable and will be reviewed carefully as we continuously work to improve our operations. We also appreciate your understanding and kind recognition of the efforts made by our team during a particularly busy period, and we will gladly pass on your compliments. It means a lot to us that you would choose to stay with us again when transiting through Munich, and we look forward to welcoming you back in the future. Warm regards, Borys Kalmykov Guest Experience Manager Novotel Munich Airport

Customer review rating 4.5/5

Kok H. L. Families - Confirmed reviews ALL

Dear Kok H. L., Thank you very much for sharing your positive feedback regarding your stay at Novotel Munich Airport. We are delighted to hear that you enjoyed your spacious room, the convenient location close to the airport, as well as the free parking and the comfortable connecting rooms provided for your family. It is also wonderful to know that you appreciated the warm welcome from our team and the variety offered at our breakfast. Your kind words and excellent ratings are a great motivation for our entire team, and we truly appreciate you taking the time to share your experience. We would be very happy to welcome you and your family back again in the future for another comfortable stay. Kind regards, Borys Kalmykov Guest Experience Manager Novotel Munich Airport

Other web-users rate our hotel

  • 2,692 reviews 8.9/10 Location
  • 3,105 reviews 8/10 Room
  • 2,419 reviews 8.5/10 Service
  • 47 reviews 7.8/10 WiFi
  • 1,213 reviews 9.3/10 Cleanliness
  • 1,162 reviews 8.5/10 Breakfast
  • 15 reviews 2.9/10 Pool
  • 6 reviews 3.8/10 Sustainability

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