Novotel Munich Airport Hotel

Customer review rating 4.4/5 7,885 reviews
Novotel Munich Airport
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+ 22 Services
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Room 1

Number of guests
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Hotel extras

  • Free early bird breakfast served from 4am to 6.00am

  • Good links with public transport and the airport

  • Meeting facilities, including catering, equipment and organizational support

  • Children stay for free; play area and children's menu available

  • Executive Room with desk space, Nespresso machine and WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchangePaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 12 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Munich Airport

Nordallee 29
85356
munich
germany

Tel: +49899705130

Fax: (+49)89/970513100

Contact email

Check-in from 15h00

Check out up to 12h00

  • LINE 635 :  635 Novotel / Urlauberparkplatz P41

  • MAIN STATION MUENCHEN :  S1 / S8 BESUCHERPARK

  • By plane

    FRANZ JOSEF STRAUSS At 2km / 1.24 miles

  • By train

    HAUPTBAHNHOF At 38km / 23.61 miles

GPS :48.354752, 11.758225

Our accommodations

The modern, spacious rooms at Novotel can be adapted to your individual requirements.

Standard room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Doreen and Lisa: Prosecco barn

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Michaela: Butterfly in Mint

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Charlotte and Sabine: Music Room

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Hoang Duoc: Rose fragrance

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

THE FLAVE OF MUNICH

Type of cuisine: International

"The Flave of Munich" is open daily from 10am until 10pm. You can enjoy delicious international specialties, which are freshly prepared in our front-of-house cooking station.

THE FLAVE MUNICH

Photo non contractuelle / Strictly non binding

In the hotel bar, we serve refreshing long drinks, delicious cocktails and delicious snacks in a modern setting every day from 10 a.m. to 0:30 a.m.- a nice place to work, relax or have good conversations.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 153

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 65 people

Find out more

Our guest reviews for
Novotel Munich Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,885 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,415 reviews

Great

Customer review rating 4.4/5

Adam O. Couples - 23/03/2020 Confirmed reviews ALL

Bartenders were excellent and the front desk staff friendly

Dear Adam O., We very much appreciate your comments regarding your stay at the Novotel Muenchen Airport. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards und wishes for you and your family to stay healthy and safe. Kathrine Griesbeck Guest Relations Novotel München Airport

Excellent personnel

Customer review rating 4.4/5

Ursula &. M. Couples - 23/03/2020 Confirmed reviews ALL

We only stayed one night in our flight to leave the country due to the Covid-19 virus measures in Germany and Australia. At such a time of crisis, the hotel staff could not have been more helpful. Answers to questions, provision of supplies, support with printing documents, making arrangements, and simply being personable in everyday duties; all done in a greatly appreciated and timely manner. Combined with good food and drink in a modern facility at a sensible location, we cannot recommend the hotel more highly. Thank you, Ursula & M..

Dear Ursula and M., Thank you so much for your lovely feedback to your resent stay at the Novotel Muenchen Airport. I am very pleased and proud of our entire staff, who also under such difficult circumstances as the present situation, manage to maintain the everyday routine and still being so helpfull and professional in their jobs. It is of great value to acknowlede this and I will be pleased to pass your experience on to everyone working in our house. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Please stay healthy and save and take care of your and your family. Best regards, Kathrine Griesbeck Guest Relations Novotel München Airport

Life savers!

Customer review rating 4.4/5

Danielle Solo - 22/03/2020 Confirmed reviews ALL

When there's no where else to turn these guys help. It is a little expensive but they are there when you need them. Great room, greasy mattress, great food.

Dear Danielle, Thank you very much for choosing our Novotel at the Munich Airport. It is always a pleasure to receive such a positive feedback like yours. I will pass your compliment on to the front desk. We very much appreciate your rating and we are glad that we could help you and that you have enjoyed your stay. We hope that your next visit will be as pleasant as the previous one. Many greetings from München Airport Kathrine Griesbeck Guest Relations Novotel München Airport

Comfortable and well located

Customer review rating 4.4/5

Michael C. Families - 21/03/2020 Confirmed reviews ALL

My wife and I and our daughter and partner over-nighted as we awaited a flight the following morning. We booked two rooms with bed and breakfast and an evening meal. The package was good value. The room was comfortable, the food delicious and the staff friendly. We had a drink in the bar afterwards and it was very comfortable. The hotel is so close to the airport and the frequency of the shuttle bus took all stress from the journey. So, if I was travelling through Munich airport again I would certainly use the hotel. A few negatives but nothing serious. One of the cups in the room had a crack along the bottom and when I poured in the boiling water it poured out through the crack. If I had the cup in my hand it would have been scalded. We got our vouchers for the dinner at reception but the voucher was for 2 people. we told them we had booked for 4. The receptionist told us that there was no problem that the voucher was for 2 rooms. Alas, when we went to the dining room they stated it was only for 2 people so we had to return to reception, somewhat embarrassed and got the voucher sorted. There was a bit of a delay in serving the main course. Please note all issues were resolved speedily, but a pity they occurred. They certainly would not prevent us staying with you again. At this stage we are in the midst of a serious health challenge with CORVID 19. I wish all your staff the best wishes and that they will be safe.

Dear Michael C., Thank you very much for choosing our Novotel at the Munich Airport and also a very big thank you for this great and heart warming feedback to your resent stay. It is always a pleasure to receive such a positive review like yours and I will pass your very kind words and concerns on to our team. They are doing a great job at the moment to maintain a everyday situation. The small issues you had during your stay, could all have been avoided, so here we have to optimize on our service. I appologize for the inconvenience this might have coursed and I will see to that we keep a higher standard here. Thank you for your honest remarks. We hope that your next visit will be as pleasant as the previous one und untill then, we wish you and your family to stay healthy and save throughout the coming time. Best regards from Munich Airport Kathrine Griesbeck Guest Relations Novotel München Airport
Customer review rating 4.4/5

David O. Business - 21/03/2020 Confirmed reviews ALL

The room was unbearably hot. The air conditioning pumped out only warm air. The windows are locked shut, so it is impossible to get any cool air in. The gentleman on reception suggested I sleeo with the room door open and open to allow cool air in. Obviously that wasn’t going to happen. He then kindly found a fan which I was able to use. The room temperature was well above comfort levels. I estimate around 26-28 degrees c.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We have already taken care of the cooling in the room and it should work properly again. We have also discussed this matter with our colleagues, what they can do in such cases. We would be glad if you would give us a second chance to prove that we can do much better. Sincerely, Quirin Drobek Direktionsassistent Rooms Division Novotel München Airport

Great food

Customer review rating 4.4/5

Bob H. Friends - 20/03/2020 Confirmed reviews ALL

Just a one night stay as close to the airport as possible with space for a car.

Dear Bob, Thank you very much for choosing our Novotel for your accommodation at Munich Airport. It is always a pleasure to receive such a positive feedback like yours. We very much appreciate your rating and we are glad that you have enjoyed your stay and a great meat in our Restaurant "the Flave". We hope that your next visit will be as pleasant as the previous one. Wishing you a nice weekend and stay healthy. Kathrine Griesbeck Guest Relations Novotel München Airport

Very clean modern designed room with excellent service

Customer review rating 4.4/5

Pamela Couples - 18/03/2020 Confirmed reviews ALL

Very good experience in modern clean rooms with excellent service

Dear Pamela, Thank you very much for choosing our Novotel at the Munich Airport. It is always a pleasure to receive a positive feedback like yours.We very much appreciate your rating and we are glad that you liked our hotel. For environmentally friendly reasons, we do not have our own shuttle bus, as we have found a joint solution with the Munich airport and Munich transport and tariff association, offering the public transportation. There is a bus stop directly in front of our hotel, here you can take the bus line 635 and get to the terminals for only 1,70 EUR. The bus leaves every twenty minutes We hope that your next visit will be as pleasant as the previous one. Many greetings to Australia, Kathrine Griesbeck Guest Relations Novotel München Airport

Very professional

Customer review rating 4.4/5

Christine Families - 18/03/2020 Confirmed reviews ALL

Very pleasant, hotel was very nice and reception staff were very friendly and helpful.

Dear Christine H., thank you very much for choosing our Novotel at the Munich Airport. Also thank you very much for taking the time to give us such a positive feedback. It is always a pleasure to receive positive comments like yours and therefore we very much appreciate your rating. We are glad that you enjoyed your stay and we hope that your next visit will be as pleasant as the previous one. Greetings from München Kathrine Griesbeck Guest Relations Novotel München Airport

As always, my family enjoyed very much staying with you.

Customer review rating 4.4/5

Anonymous Families - 16/03/2020 Confirmed reviews ALL

It's something like a family tradition for us to spend the last night before flying home at your hotel. As always, the room was perfect, the staff super helpful, and the food excellent. I'd have one comment regarding the breakfast buffet. This is always one of the highlights of our stay, but under the given circumstances (and noticing several guests who clearly had heavy colds), I would consider a buffet a less than ideal way to serve breakfast.

Dear Fabian and family, Thank you so much for this heart warming feedback. I feel honoured to read, that staying in our hotel means more to you as family as only a practical location before flying home. We really treasure this tradition and we hope this will continue for many future visits in Germany. We also very much appreciate your comments regarding this current situation and your second thoughts about the breakfast buffet. As service provider we also have to take precautions and in our daily work we pay high attention to the hygine standards. Of course this present situation needs extra attention and our managers are aware and following the given guide lines. Thank you again for sharing your experience, and we hope your next visit will be just as pleasant as the previous one. Many greetings from Munich Kathrine Griesbeck Guest Relations Novotel München Airport

I was happy with the cool interiors, the bar and restaurant and the immaculate rooms. The staff we excellent too.

Customer review rating 4.4/5

Suzanne A. Families - 14/03/2020 Confirmed reviews ALL

Layover.

Dear Suzanne A., We very much appreciate your comments regarding your stay at the Novotel Muenchen Airport. It is a pleasure to receive such a positive feedback specially as I can see, that your visit was not planned and you might have had expected to be on a complete other location for this night. I am happy to hear, that our staff made you and your family feel welcome. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards to you and your family and a safe time coming. Kathrine Griesbeck Guest Relations Novotel München Airport

Exactly what I needed.

Customer review rating 4.4/5

Sacha Solo - 14/03/2020 Confirmed reviews ALL

Clean, well decorated, comfy bed – great all around. Also appreciated the early morning breakfast! Will definitely recommend the Novotel to friends!

Dear Sacha, Thank you very much for choosing our Novotel at the Munich Airport. Wow - It is always a pleasure to receive such a positive feedback like yours and we value very much to hear how you have enjoyed your stay with us and a recommendation is the best praise for us. We hope that your next visit will be as pleasant as the previous one. We wish you a nice week and send greeting to Canada. Kathrine Griesbeck Guest Relations Novotel München Airport

Clean and very spacious room and friendly staff.

Customer review rating 4.4/5

Anonymous Couples - 09/03/2020 Confirmed reviews ALL

Great experience due to clean, beautiful and spacious room. Excellent and fast costumer service at the front desk. Non airplanes were audible from the inside of the room. Had a great nights sleep after a long travel. Thank you!

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Novotel Muenchen Airport. It is always a pleasure to receive such a positive feedback as yours and to get the acknowledgement of a smooth and pleasant guest experience. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff to continue the good work and even strive to improve our service level . Thank you again for sharing your experience, and we hope to welcome you on another occation in our hotel. Best regards from Munich Airport Kathrine Griesbeck Guest Relations Novotel München Airport

Excellent Service

Customer review rating 4.4/5

Suefr09 Solo - 07/03/2020 Confirmed reviews ALL

All the things I like about Novotel Muenchen Airport: - easy access via Bus 635 from the airport to the hotel and back; - efficient and super-friendly reception check-in and checkout; - stylish, functional and comfortable room design and amenities; - super-friendly service at the restaurant

Dear S., We very much appreciate your fantastic review from your past stay at the Novotel Muenchen Airport. It is always a pleasure to receive such a positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to give every single guest this impression and experience while staying with us. Thank you again for sharing your kind words, and we hope your next visit will be as pleasant as the previous one. Best regards from Munich Kathrine Griesbeck Guest Relations Novotel München Airport

Very convenient to airport travelers

Customer review rating 4.4/5

Vincent Solo - 05/03/2020 Confirmed reviews ALL

Great service, very friendly staff. There was a problem with my booking which I was successfully able to take care of via call / email the night before. I booked breakfast during check in (really late at night), unfortunately they didn't find my room on that list the next morning (in the end they didn't care and served breakfast anyways). Front desk sells shuttle tickets, which no one cares about seeing. Shuttle to airport runs just outside.

Dear Vincent,, Thank you very much for choosing our Novotel at the Munich Airport. It is always a pleasure to receive such a positive feedback like yours. We very much appreciate your rating and we are glad that you have enjoyed your stay. The bus number 635 to the airport runs every 20 min and there is a bus stop just outside the hotel. Every passanger is obliged to hold a valid ticket for this ride which you can buy in the bus or in our reception for 1,70€ pp. On various occations passagers are being checked and fined if not holding a ticket. Guests parking on the holiday parking of Munich Ariport are entitelt to use the parking ticket as a valid bus ticket back and fort. We hope that your next visit will be as pleasant as this previous one. Best regards from the Airport Kathrine Griesbeck Guest Relations Novotel München Airport

Bedding

Customer review rating 4.4/5

Morgs Couples - 04/03/2020 Confirmed reviews ALL

Overall the stay was good, however the room was too hot. Even turning down the temp, didn’t cool the room. After selecting one of the premium themed rooms, we were disappointed that the bed was still a queen. We changed it for a basic twin, to ensure a good sleep. I don’t understand why there is an excessive upscalling in price for a king bed.

Dear Morgs, Thank you for taking the time to tell us about your stay at the Novotel Muenchen Airport. I am sorry that your experience did not meet your expectations. We apologize for the inconvenience that you found the room to warm. We have checked the air conditioning in your room. When the seasons change, there are always challenges with the heat / cold supply, since the system is based on the outside temperature. In the past few days it has been sunny and then cold again, so the system needs a little time to set itself correctly. You also mention the higher prices for rooms with a king size bed. I am sorry for this misunderstanding, as we do not offer any rooms with king size beds. In all rooms of the hotel you will find the NOVOTEL standard bed which is a queen size bed or as twin bed. The higher price for an executive room category is based on the additional services such as the free mini bar, access to the lounge on the 4th floor and more spacious rooms. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Greeting to Australia Kathrine Griesbeck Guest Relations Novotel München Airport

Poor

Customer review rating 4.4/5

Nathan Families - 04/03/2020 Confirmed reviews ALL

Already reviewed if you checked!

Dear Karen R., Thank you very much for taking the time to inform us about your stay at our Novotel Munich Airport. As I can see in your valuation, the experience you had made during your stay did not meet your expectations and therefore I would like to apologize in name of our team. May I ask you kindly for a detailed feedback about the individual incidents, to address the problem and prevent from future occurrences? Please be assured that every single comment and information will be appreciated. Thank you very much again for your time and your help and we are already looking forward to hearing from you. Sincerely, Quirin Drobek Direktionsassistent Romms Division Novotel München Airport

Great stay

Customer review rating 4.4/5

Adam B. Business - 02/03/2020 Confirmed reviews ALL

The check in process took longer than expected, but once I was through check in the rest of my stay was fine

Dear Adam, Thank you very much for choosing our Novotel at the Munich Airport. It is always a pleasure to receive a positive feedback like yours.We very much appreciate your rating and we are glad that you have enjoyed your stay. We also understand to value and work with the constructive feedback and the waiting time at check in it a weak point where we can und must improve. We hope so greet you once again in our hotel and wish you a nice start in this new week. Sincerely, Kathrine Griesbeck Guest Relations Novotel München Airport

Travelers from the US

Customer review rating 4.4/5

Cher-ami Families - 02/03/2020 Confirmed reviews ALL

Our overall view was good. It was. Lean, family friendly and affordable. My only complaint was that the restaurant lacked service. It took an hour and 20 min to get our food. We had to walk up to the bar to find someone each time we needed something. It was also very expensive.

Dear Cher-Ami, Thank you for taking the time to tell us about your experience at the Novotel Muenchen Airport. I am sorry that your experience in the restaurant did not meet your expectations; please allow me to express my sincerest apologies. I can only explain this long waiting time for your meals, with many guests having to be served by to few employees. I will address this situation to our restarant management, as I wolud also not find this acceptable. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kathrine Griesbeck Guest Relations Novotel München Airport

Quick Business stay

Customer review rating 4.4/5

Anonymous Business - 02/03/2020 Confirmed reviews ALL

Hotel was good. Check in was very slow with a long wait time

Dear Molly B., We very much appreciate your comments regarding your stay at the Novotel Muenchen Airport. We apologize for the inconvenience of the long waiting time upon check in. We have to be more effective here. Unfortunately we still have the registration law in Germany, you have to sign it on site. It keeps us all longer. But politicians have understood this now and we hope for an improved - and then also technical, mobile solution. Thank you again for sharing your experience, and we hope your next visit will be just as pleasant as the previous one. Wishing you a nice evening, Kathrine Griesbeck Guest Relations Novotel München Airport

Pefect location near the airport

Customer review rating 4.4/5

Matteo Solo - 01/03/2020 Confirmed reviews ALL

Good location if you have to depart from Munich airport

Dear Matteo, Thank you so much, we very much appreciate your positive feedback regarding your stay at the Novotel Muenchen Airport. It is so important for us, that our guests feel welcome and can enjoy the services of our airport hotel before and after traveling.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Good evening from Munich, Kathrine Griesbeck Guest Relations Novotel München Airport
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