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Novotel Munich Airport Hotel

Customer review rating 4.4/5 9,350 reviews

ALLSAFE approved hotel

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Novotel Munich Airport
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Hotel extras

  • An ALLSAFE certified hotel

  • Good links with public transport and the airport

  • Meeting facilities, including catering, equipment and organizational support

  • Children stay for free; play area and children's menu available

  • Executive Room with desk space, Nespresso machine and WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 12 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Munich Airport

Nordallee 29
85356 munich
germany

Tel: +49899705130

Fax: (+49)89/970513100

Check-in from 15h00

Check out up to 12h00

  • LINE 635 :  635 Novotel / Urlauberparkplatz P41

  • MAIN STATION MUENCHEN :  S1 / S8 BESUCHERPARK

  • By plane

    FRANZ JOSEF STRAUSS At 2km / 1.24 miles

  • By train

    HAUPTBAHNHOF At 38km / 23.61 miles

GPS :48.354752, 11.758225

Our accommodation(s)

The modern, spacious rooms at Novotel can be adapted to your individual requirements.

Our restaurants and bars

THE FLAVE OF MUNICH

Type of cuisine: International

"The Flave of Munich" is open daily from 5:00 pm. to 10:30 pm. Enjoy delicious international specialties, freshly prepared at our live cooking station.

THE FLAVE MUNICH

In the hotel bar, we serve refreshing long drinks, delicious cocktails and tasty snacks in a modern setting - a nice place to work, relax or enjoy a good conversation.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 153

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 65 people

Find out more

Our guest reviews for
Novotel Munich Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

9,350 reviews

TripAdvisor Rating 4.0/5

2,434 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

This place is awesome!

TripAdvisor rating 5.0/5

julialuc Business - 22/09/2021 TripAdvisor review

Just a few minutes from the airport, the rooms are nice, the breakfast great and the bar area very friendly. Enjoyed every bit of it. The people at the desk were very nice, perfect English, the check in was very quick, the checkout even faster. I just can’t find anything that went wrong!

Good option near the airport

Customer review rating 3.0/5

Yogendra S. Business - 17/09/2021 Confirmed reviews ALL

While overall experience was good, there is a lot that can be done to make the offering better!!! 1. Time facilities and dining options to coincide with last flight 2. Account for late check-in and have more counters open at night to reduce waiting times 3. Have in-hotel trolleys/carts available to take luggage to rooms as walking distances are quite big

Dear Yogendra S., Thank you for taking the time to tell us about your experience at the Novotel Muenchen Airport. I am sorry that not all your experience did meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and have been forwarded to the managers. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards from Munich, Kathrine Griesbeck Guest Relations Novotel München Airport

Not good enough

Customer review rating 1.5/5

Stefan M. Business - 17/09/2021 Confirmed reviews ALL

Long check-in time. You got all data why dose it take more than 5 min? Why does all data need to be re-entered? Extremly hard to get a recite. When checking-in (payed directly) I couldn´t get due to print issue. It was then said it should be mail. It didn´t came no mail during the evning. Asked for it again. It was then said it would come in the morning. Since I had got no recite in the morning, I asked again for it. You'll get it when you check-out. Immidialtly I checked out and finaly a got a print out of the recite. How can it be an issue to hand over a recite? My door card stop functioning. The cab was called 1 h before the actuall time. We were two at the time of booking the cab and we are sure it was booked correctlly.

Dear Stefan M., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We are taking your comments very seriously and will discuss the check-in with the front office manager. Unfortunately we still have the registration law in Germany, which you have to sign on site and also complete the personal information, which is not given to us from the travel agency. That keeps us all longer. Furthermore I understand that there were technical issues with the invoice, which is being taken care of by the support. On behalf of the team, I apologize for the inconvenience this coursed you. We do work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kathrine Griesbeck Guest Relations Novotel München Airport

Well located, overall good value for the money

Customer review rating 4.0/5

Anonymous Couples - 16/09/2021 Confirmed reviews ALL

Check in a little slow because of a long check in by guests ahead of us. Our online check in did not safe much time!

Dear S, Thank you for choosing our Novotel at Munich Airport. We would also like to thank you very much for your positive but also constructive feedback, which we will discuss with the team. We are very pleased that you had a pleasant stay with us and we look forward to your next visit here at the airport. I wish you a nice and sunny weekend. Best regards from Munich, Kathrine Griesbeck Guest Relations Novotel München Airport

Comfortable

Customer review rating 5.0/5

Jóhannes R. Couples - 16/09/2021 Confirmed reviews ALL

Clean room. Great showerhead. Perfect room temperature. Cosy bed.

Dear Jóhannes, Thank you very much for your superb comments on your stay at the Novotel München Airport. We are very pleased with your kind words and delighted to hear that your expectations for this stay have been meet. Your satisfaction is the best reward for our employees, who work every day to provide you with impeccable service. We look forward to welcoming you again to the Novotel in the near future. With kind regards Kathrine Griesbeck Guest Relations Novotel München Airport

I like the hotel, that is why keep returning here

Customer review rating 5.0/5

Ian M. Solo - 14/09/2021 Confirmed reviews ALL

From the moment I booked until I checked out everything went smoothly. Receptionist at check-in was very quick friendly and efficient. The waitress at the bar and who served my evening meal was friendly and professional. The meal I had was cooked just how I requested. The room was clean and modern (not that I use it) it was strange not to see a kettle in it, a good Eco and cost saving measure was the soap dispenser(I did like the little bottles though;)). The breakfast buffet had what I wanted and was well organized and the hygiene measure was satisfactory with the gloves. Check out was speedy and no nonsense. I thought having the water in the fridge by the lift was a good idea. All in all a wonderful time was had. Hopefully see you again.....Stay safe

Dear Mr. M., Thank you very much for your outstanding review of your latest stay at the Novotel München Airport. We are very pleased with your kind words and delighted to hear that your expectations also this time have been meet and that you feel so comfortable and content in our house. Your satisfaction is the best reward for our employees, who work every day to provide you with impeccable service. I am happy to share this with them. We look forward to welcoming you again to the Novotel in the near future. You take care and stay safe! With warm regards from Munich, Kathrine Griesbeck Guest Relations Novotel München Airport

Comfortable airport hotel

Customer review rating 4.5/5

Anonymous Couples - 13/09/2021 Confirmed reviews ALL

We use Novotel whenever we have an early morning flight out of Munich airport.

Dear M, Above all, thank you for choosing our Novotel at Munich Airport again. It is very nice to hear, that you felt comfortable and enjoy staying with us before your onward journey. I thank you very much for your positive but also constructive feedback, which I will share with the management. We look forward to your next visit here at the airport and I wish you a nice week. Best regards, Kathrine Griesbeck Guest Relations Novotel München Airport

Perfect situation and very clean

Customer review rating 5.0/5

Anonymous Couples - 12/09/2021 Confirmed reviews ALL

Nice and very well situated if you have an early flight the next morning. The hotel is modern and very clean. Friendly and professional staff.

Dear N, We very much appreciate your comments regarding your recent stay at our Novotel Munich Airport. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future. Best regards from the Airport, Kathrine Griesbeck Guest Relations Novotel München Airport

Restaurant service badly organized

Customer review rating 3.0/5

Romain Business - 11/09/2021 Confirmed reviews ALL

Waiters doing too many things at the same time not being focus on one task . This increased the time to get a table and be served No welcome drink offered when checking In

Dear Romain, Thank you for taking the time to tell us about your experience at the Novotel Muenchen Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will inform the F&B manager about your observations to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kathrine Griesbeck Guest Relations Novotel München Airport
Customer review rating 2.0/5

Vikki Business - 11/09/2021 Confirmed reviews ALL

Friendly check in. Room smelt of stale cigarettes. No window to let air in. Caesar salad for dinner included uncooked chicken.

Dear Vikki, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I will inform the management about your experiences as well in the room and also in the restaurant, to aviod any similar situations in the future. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kathrine Griesbeck Guest Relations Novotel München Airport

Convenient and reasonably priced stay at MUC

Customer review rating 4.5/5

Volker M. Business - 10/09/2021 Confirmed reviews ALL

Novotel Munich Airport is conveniently located at MUC. The hotel has a modern, friendly ambience. The staff was very friendly and accommodating. Breakfast offers solid options. The bar in the evening looked welcoming and had a lively crowd --I had other commitments so I could not partake in this opportunity of an ad hoc community in an away-from-home location. The room was very clean, well appointed - the rotating desk allows for easily rearranging the seating orientation for one's own working preferences. The only disadvantage absolutely outside of Novotel's control is that there does not seem to be an easy way to walk from the terminals to the hotel, which otherwise would be welcome exercise after having been or before going to be cramped up in an airplane for some extended amount of time. This lack of walkability is made up by a readily available bus connection between the hotel and all terminals.

Dear Volker M., We very much appreciate your comments regarding your stay at the Novotel Muenchen Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quirin Drobek Direktionsassistent Rooms Division Novotel München Airport

Not all for the money

TripAdvisor rating 2.0/5

ovijota Business - 06/09/2021 TripAdvisor review

Feeling that the reception staff was to laugh of the clients and spend the time there wasting the time and money for clients. It’s not easy to understand why a rule is valid for restaurant night, and absolutely banned for restaurant morning. Why a type of mask is compulsory when the staff carry other or a kind of funny one. Totally luck of respect.

Dear Ovijota, Thank you for taking you the time to tell us about your experiences in our hotel. I am very sorry to hear, that you did not fell as comfortable during your stay, as we wish for all our guest. I can assure you, that our staff members are taking their jobs serious and also treating the guests with kindness and respect. I apologize on the behalf of the team, if a situation could have been misunderstood and I will ask them to reconsider an appropriate occurrence in front of the guests. I can understand the confusion, regarding the current rules on wearing the mask in the public areas of the hotel. We are obliged to follow the regulations of the Bavarian Government, which states that guests are to use the FFP2 masks, but allows staff to use lighter ones. We regret, that you have left the hotel with this feeling. We on the other hand are trying to keep up with the good mood after so many months of lock down and distancing - also by wearing a funny mask. I really hope, that you accept this apology for the inconvenience this might have coursed you and of course we hope to be welcoming you back to our hotel again on another occasion. Best regards, Kathrine Griesbeck Guest Relations Novotel München Airport

convenient

TripAdvisor rating 5.0/5

CMihai1965 Business - 30/07/2021 TripAdvisor review

Good value for money. Large room, comfortable bed & pillows. Decent breakfast. All very clean and with a lot of anti-pandemic measures. Unfortunately my idea of walking to the airport doesn't work: you should take the bus which comes every 20 min.

Dear CMihai1965, Thank you for your excellent rating of our Hotel. We very much appreciate your comments regarding your recent stay at the Novotel Munich Airport. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. We are happy to hear, that you enjoyed the room with the comfortable "Live and Dream" Novotel bed and also found time to a nice breakfast. Thank you again for sharing your experience and we look forward to warmly welcoming you again to our Novotel in the near future. Best regards, Kathrine Griesbeck Guest Relations Novotel Munich Airport

Novotel Munich Airport review

TripAdvisor rating 5.0/5

alexvstarr 26/07/2021 TripAdvisor review

Excellent crue reception desk, good choice of room at a reasonable price. Reservation made straight at Hotel and the rate was better than online. Restaurant is available. Coffee machine is operational

Hello Alexvstarr, We very much appreciate your great comments regarding your recent stay at the Novotel Munich Airport, which I understand was unexpected and therefore it is nice to hear everything went very uncomplicated. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to our Novotel in the near future. Best regards, Kathrine Griesbeck Guest Relations

Spacious room, close to MUC

TripAdvisor rating 5.0/5

Paul K Business - 18/07/2021 TripAdvisor review

This hotel is an excellent value. The room and common areas were immaculate when I stayed. There was above average space, a comfortable bed and small couch, plus a desk. Separate toilet and shower/sink is a nice benefit too, when there is more than one person in the room. I chose to use taxis from MUC, which were 10-12 Euro. Apparently there is a bus which runs frequently between them for a couple or three Euro too. There doesn't seem to be a shuttle, which I found odd. Most hotels near major airports have them, including the others I've used in Munich before. No matter, it is recommended for sure.

Dear Paul K, Thank you very much for have chosen the Novotel Munich Airport for your recent accommodation and also a warm thank you for this excellent review and recommendation of our hotel. We are delighted to hear, that you liked all the facilities in the room and felt so comfortable during your stay. I am also happy to hear, that you found the travel to the airport easy using the taxis. As you mention the is also a public bus going to and from the airport every 20 min - starting at 3 in the morning until 1 at night - and with a bus stop just outside the hotel which makes it easy to reach with luggage. The ride with the bus is 1,70 € per person. Out of environmentally reasons, the Novotel Munich Airport, does not offer a private shuttle as we see the option of using the public transportation as a good alternative and we could not offer a more often nor cheaper solution. Thank you again for sharing your experience and we look forward to warmly welcoming you again to our Novotel in the near future. Best regards, Kathrine Griesbeck Guest Relations Novotel München Airport

Excellent Hotel

TripAdvisor rating 5.0/5

David M 26/02/2020 TripAdvisor review

We've stayed here a few times, and will return again. Hotel and facilities are really well cared for, and staff have been pleasant and helpful. Location and shuttle bus service make it very convenient for the airport. Only grumble is the high cost of food and drink in the hotel, which however appears to be of good quality. We have taken the shuttle bus the short journey to Freising and eaten there, for example at the Weihenstephan brewery.

Dear David M., Thank you very much for once again choosing our Novotel at the Munich Airport. Also thank you very much for taking the time to give us such a detailed and positive feedback. We would be happy if you visit our restaurant " The Flave of Munich" during your stay and your comment on the prices will be past on to our F&B team in order to be in consideration for furture changes in the menue and pricing. We hope that your next visit will be as pleasant as the previous one. Best regards from Munich Kathrine Griesbeck Guest Relations Novotel München Airport

Nice Hotel

TripAdvisor rating 4.0/5

to979 Business - 23/02/2020 TripAdvisor review

Nice hotel near the airport. Very convenient and a good standard. Good facilities like a little gym and bar and breakfast area. Good choice of food and reasonable priced.The trip from the airport and back is easy enough via bus (5 min). Only negative is the very soft beds, which made it impossible for me to get a good night sleep.

Good evening to979, Thank you very much for choosing our Novotel at the Munich Airport. It is always a pleasure to receive such a positive feedback like yours. We very much appreciate your rating and we are glad that you have enjoyed your stay. My I ask you for your booking details so we are able to check the bed. We hope that your next visit will be as pleasant as the previous one. Warm regards from Munich, Hannes Mundigl Duty Manager Novotel München Airport h6711-fb1@accor.com

Fine for a short stop

TripAdvisor rating 4.0/5

keefgranturismo Business - 21/02/2020 TripAdvisor review

Decent breakfast offerting,comfy bed Negatives: - no soap or shower gel in room - was not re-stocked - very annoying - No clear signs for Accor ALL Silver/Gold/Plat holders check in. - No Welcome Drink offered even though a Silver Card member (trivial and not really needed, but if a Tier Card member, I expect the respective perks for attaining that level - or I will book elsewhere)

Dear Keefgranturismo, Thank you very much for taking the time to inform us about your stay at our Novotel Munich Airport. As I can see in your valuation, some experience you had made during your stay did not meet your expectations and therefore I would like to apologize in name of our team. We do have a priority display, but we are working on making it more visible! Thank´s for your hint. May I ask you kindly for your booking details so we are able to process your rating better, to address the problem and prevent from future occurrences? Please be assured that every single comment and information will be appreciated. Thank you very much again for your time and your help and we are already looking forward to hearing from you. Sincerely, Hannes Mundigl Duty Manager Novotel München Airport h6711-fb1@accor.com

Airport stay

TripAdvisor rating 4.0/5

1961japer Business - 25/01/2020 TripAdvisor review

A perfect spot and easy access to the terminals. Thank you Very comfortable hotel and the staff were all happy to help out. Recommend for short stop overs in Munich. Meals were well prepared and enjoyable.

Good evening Japer, We very much appreciate your comments regarding your stay at the Novotel Muenchen Airport. We are delighted to read that you had an excellent stay and enjoyed our restaurant. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best regards from Munich, Hannes Mundigl Duty Manager Novotel München Airport

Overnight Stay

TripAdvisor rating 4.0/5

V6991TWcatherines Friends getaway - 06/01/2020 TripAdvisor review

Handy accommodation close to airport for travellers. There is airport transfer buses available right outside that is very convenient. The rooms are clean and quiet. We found the staff to be helpful friendly and efficient.

Dear Wcaherines, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannes Mundigl Duty Manager Novotel München Airport

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