Novotel Munich Airport

Customer review rating (ALL Rating) 4.6/5 3,565 reviews

Best price
guarantee
Novotel Munich Airport - Image 1
Novotel Munich Airport - Image 2
Novotel Munich Airport - Image 3
Novotel Munich Airport - Image 4
Nordallee 29, 85356 MUNICH, Germany

Description

Hotel extras

  • Comfortable executive room with desk, Nespresso machine, and mini-bar

  • Modern hotel directly at Munich Airport with good public transport links

  • Excellent soundproofing makes sure you will have a restful sleep near the airport.

  • 12 modern, versatile meeting rooms for up to 120 people

  • Overnight stay for up to 2 children under 16 in their parents' room free of charge

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Munich Airport

Nordallee 29
85356 MUNICH
Germany

GPS:48.354752, 11.758225

Telephone
Fax +49 89 970513100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

THE FLAVE OF MUNICH

FLAVE of Munich promises light, rich colour accents, comfortable seating areas and international specialties, freshly prepared in our open kitchen. A place where you can recharge, but also enjoy meeting colleagues and family.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,565 reviews

Customer review rating 1.5/5

Christina B. Families - Confirmed reviews ALL

Well located, nice rooms but very poor service. - The third bed was not made in the room when we checked in. - Staff had no knowledge about gluten free food in the hotel.

Dear Ms. B., thank you for taking the time to share your feedback with us. I am truly sorry to read that your stay did not meet your expectations. While I am glad you appreciated our location and the room itself, I sincerely regret the inconveniences you experienced during your arrival and with our service. Please accept our apologies that the third bed was not prepared upon your check-in. This should have been arranged in advance, especially when traveling as a family. I am also very sorry that our team was unable to properly assist you regarding gluten-free options. We understand how important dietary information is, and we will make sure to address this internally so our staff is better informed and prepared in the future. Your comments regarding the missing coffee and tea amenities as well as the longer check-in time are also very valuable to us, and we will review these points carefully with the team. We would truly appreciate the opportunity to regain your trust. If you would be willing to give us another chance in the future, please feel free to contact me directly at bo… so I can personally assist with your next stay and ensure a much better experience. Kind regards, Borys Kalmykov Guest Experience Manager Novotel München Airport ✈️

Customer review rating 2.0/5

Jeroen D. Families - Confirmed reviews ALL

Let me state that the beds were very comfortable, but due to the fact that the windows cannot be openend, the rooms (stayed there twice) were very dusty and stuffy. Also room service was not available via the phone in the room, probably because the (busy) desk is only staffed by two people. Had to go to the desk as well for my request, but in the end, no room services came to deliver the requested. Poor service all together.

Dear Mr. D., Thank you for taking the time to share your experience with us. I’m glad to hear that you found the beds comfortable, but I am truly sorry that other aspects of your stay did not meet your expectations. We completely understand your frustration regarding the dust, the stuffy room, and the difficulties with room service. Please know that we are continuously reviewing our staffing and operational procedures to improve service, especially during busy periods. Your feedback highlights areas where we need to focus, and we take it very seriously. We truly hope to have the opportunity to welcome you and your family back in the future, so we can provide a stay that reflects the true standards of Novotel München Airport. Warm regards, Borys Kalmykov Guest Experience Manager Novotel München Airport

Customer review rating 4.5/5

Marilyn M. Friends - Confirmed reviews ALL

Stopover on the way home from Munich. Nice quiet dark room, welcoming bar and restaurant with good food and beer. Nice way to wind up a trip!

Dear Ms. M., Thank you very much for taking the time to share such a detailed and positive review of your stay at the Novotel München Airport. We are delighted to read that your stopover on the way home from Munich was a pleasant and relaxing way to end your trip. It is especially wonderful to know that you enjoyed your quiet, dark room – a restful night’s sleep is so important after travelling. Your kind words about our bar and restaurant truly mean a lot to us. We are pleased that you felt welcomed and were able to unwind with good food and beer in a comfortable atmosphere. Creating exactly that feeling – arriving, relaxing, and enjoying the moment – is what we strive for every day. Thank you as well for your outstanding ratings across all areas, from booking experience and check-in to cleanliness, breakfast, Wi-Fi, sustainability efforts, and value for money. Your praise for our team is a great motivation for all of us. We also sincerely appreciate your loyalty as an ALL – Accor Live Limitless Classic member and your strong recommendation of both our hotel and the loyalty program. This is truly the highest compliment we can receive. We very much hope to welcome you back to the Novotel München Airport on your next trip to Munich or during another stopover in the future. Warm regards, Your Novotel München Airport Team

Customer review rating 5.0/5

Terry P. Business - Confirmed reviews ALL

I've stayed several times. Always a good departure point.

Dear Mr. P., Thank you very much for taking the time to share your feedback and for your perfect rating of 100/100 for your stay at the Novotel München Airport. We are delighted to hear that, as a repeat guest, you continue to find our hotel a convenient and reliable departure point for your trips. It is wonderful to know that you consistently enjoy a seamless experience from booking to check-in, your accommodation, cleanliness, our team, and check-out. Your kind words about our team and the consistently high scores you’ve given us motivate us to maintain the high standards that our loyal guests have come to expect. We also appreciate your positive remarks regarding sustainability and the overall value of your stay. Thank you as well for your loyalty as an ALL Accor Classic member and for recommending us to others. We look forward to welcoming you again on your next business trip and providing you with the same reliable and comfortable experience you’ve come to enjoy. Warm regards, Borys Kalmykov Guest Experience Manager Novotel München Airport

Customer review rating 2.0/5

Sovero P. Solo - Confirmed reviews ALL

The hotel information leads you to believe that there is a hotel shuttle from the airport to the hotel. But as a matter of fact you have to take a normal bus line whose signs at the airport are misleading and there are way too few thereof.

Dear Mr. P., thank you very much for taking the time to provide such an open review of your stay at Novotel Munich Airport. First of all, we would like to sincerely apologize for the confusion regarding the transfer options from the airport to our hotel. We fully understand how unpleasant and frustrating it is to arrive after a trip without clear and reliable information on how to reach your destination. You are absolutely right: it is not an exclusive hotel shuttle, but a regular public bus line that connects our hotel with the airport. If our communication—whether through the app, in the booking confirmation, or by a staff member—gave a different impression, this does not meet our standards for transparency and clarity. We especially regret that you also received contradictory information from our team. That should not have happened. We deeply regret that this situation has already had a negative impact on your booking experience, check-in, and ultimately your overall satisfaction. Especially as an ALL Gold member, we want to provide you with an exceptionally smooth and pleasant stay. We are therefore particularly sorry that we did not meet your expectations in this regard. On a positive note, we have taken note of your high rating of the cleanliness, your accommodation, and our commitment to sustainability. We sincerely thank you for this. Dear Mr. P., we would be delighted if you would give us another opportunity during a future trip to convince you of our service – hopefully with a clear, stress-free arrival from the very beginning. Kind regards, Your Novotel München Airport Team

Other web-users rate our hotel

  • 2,651 reviews 8.8/10 Location
  • 3,036 reviews 8.2/10 Room
  • 2,367 reviews 8.3/10 Service
  • 48 reviews 6.5/10 WiFi
  • 1,206 reviews 9.2/10 Cleanliness
  • 1,155 reviews 8.4/10 Breakfast
  • 15 reviews 2.6/10 Pool
  • 8 reviews 3.3/10 Sustainability

Powered by Trustyou

Our other establishments nearby

All our hotels in Munich