Dear Britney, Thank you so much for your wonderful review and perfect overall rating! We are delighted that you had such a comfortable stay and particularly appreciated our modern design, cleanliness and helpful team. It is also fantastic to hear that you enjoyed our gym and its wide range of equipment – we are very proud of this part of our hotel. Thank you as well for your loyalty as an ALL member and for your recommendation. We hope to have the pleasure of welcoming you back to ibis Styles München Airport on your next journey through Munich! Kind regards, ibis Styles München Airport

Dear Ms. W., Thank you very much for your wonderful feedback! We are delighted that you enjoyed your comfortable and clean room, our friendly team, as well as our restaurant and bar. We are sorry that the room temperature was not as comfortable as expected and that adjusting the thermostat was not straightforward. In such situations, our reception team is always happy to assist and help find a suitable solution. We also appreciate your understanding regarding the unexpected fire alarm during your stay and are glad that our team was able to assist you while the situation was being checked. We hope to have the pleasure of welcoming you back to Ibis Styles München Airport on your next trip to Munich. Warm regards, Ibis Styles München Airport

Dear Mr. D., Thank you for taking the time to share your feedback with us. We are very sorry that the location of our hotel did not meet your expectations and that the journey from the terminal was less convenient than you had anticipated. We understand how frustrating this can be, especially when travelling with luggage. We also regret that we were unable to accommodate your request to cancel your upcoming reservation. Depending on the conditions of the rate booked, cancellation or reimbursement may unfortunately not be possible. We are sorry that we could not offer you a different solution in this case and understand your disappointment. For your journey to the airport, the public bus stop is located approximately 70 metres from the hotel and provides a direct connection to the airport. We sincerely hope that your next stay with us will be more convenient and that we will have the opportunity to provide you with a more positive experience. Warm regards, Ibis Styles München Airport

Dear Mr. Y., Thank you for taking the time to share your experience with us. We are pleased to hear that you appreciated the compact and well-organized design of your room. Thank you also for your helpful comments. Complimentary water is available to our guests at all times in the lobby. We also appreciate your feedback regarding the room design and will take it into consideration. Our hotel is also conveniently connected to both Munich Airport and the city centre. The public bus stop is located only about 70 metres from the hotel, and the S-Bahn station is also just a few minutes’ walk away. We hope to have the pleasure of welcoming you back to Ibis Styles München Airport on your next trip to Munich. Warm regards, Ibis Styles München Airport

Dear Ms. G., Thank you very much for your wonderful feedback! We are delighted that you enjoyed your stay with us before your departure flight and appreciated our clean, modern accommodation and friendly team. It is great to hear that you found the location convenient for both the train and the airport. The public bus stop is only about 70 metres from the hotel and offers a convenient connection to Munich Airport. We hope to have the pleasure of welcoming you and your family back to Ibis Styles München Airport on your next trip to Munich. Warm regards, Ibis Styles München Airport

Dear Ms. M., Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay in our new hotel and that you particularly appreciated the warm welcome at check-in and the modern, functional room. We are especially happy that you enjoyed our gym so much! It is wonderful to hear that you found it amazing – we put a lot of thought into creating a fitness area that our guests can genuinely enjoy during their stay. We hope to have the pleasure of welcoming you back to Ibis Styles München Airport on your next trip to Munich. Warm regards, Ibis Styles München Airport

Dear Ms. T., Thank you so much for your wonderful review! It is a real pleasure to hear that you had such a positive experience with us. We are especially happy that you felt warmly welcomed by our team and enjoyed your room, from the comfort and cleanliness to the quiet atmosphere. It is also lovely to hear that both breakfast and dinner were to your liking. Your kind words about the comfort and convenience we aim to provide mean a great deal to us. We are delighted that you found the location so convenient for the airport as well as the train and bus connections. It would be a pleasure to welcome you back again on your next trip to Munich. We look forward to seeing you! Warm regards, Ibis Styles München Airport

Dear Mr. C., Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you appreciated the convenient location, the quick and efficient check-in, and the cleanliness and comfort of your room. We are sorry that the service in our restaurant was slower than expected and that some menu options were not available during your stay. We understand that this can be frustrating and are taking your feedback seriously as we continue to develop our hotel and restaurant operations. We would be very pleased to welcome you back as our guest and hope to provide you with an even more enjoyable stay next time. Warm regards, Ibis Styles München Airport

Dear Mr. A., Thank you for your detailed feedback. We are pleased to hear that you enjoyed your stay overall and appreciated the cleanliness, comfort and friendliness of our team. We are sorry that some aspects of the room did not fully meet your expectations. We understand your comments regarding the shower privacy and the room temperature and will take your feedback into consideration. As part of the ibis Styles brand concept, kettles are not provided in the rooms. However, complimentary hot water is available in our lobby 24 hours a day. Thank you again for your helpful comments. We hope to welcome you again on a future trip to Munich. Warm regards, Ibis Styles München Airport

Dear Ms. B., Thank you very much for your very good review and your kind feedback. We are pleased to hear that you found our location convenient for your stopover and appreciated the easy connection to the airport, as well as our modern rooms. It is especially nice to hear your positive comments about our friendly and efficient team. We are happy to pass your kind words on to our colleagues. Hopefully, we will have the pleasure of welcoming you back on your next trip through Munich. Warm regards, Ibis Styles München Airport

Dear Mr. P., Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you found our hotel well located and comfortable, and that you enjoyed your stay overall. At the same time, we sincerely regret that the service in our restaurant on your second evening did not meet the standard you expected. In particular, having to wait for menus and then experiencing a delay before your prepared food reached the table is understandably frustrating, especially when the food is ready and should be served promptly. We take your comments regarding the service and staffing situation very seriously and will discuss them with our restaurant team to help improve the experience for our guests. We hope to have the opportunity to welcome you again and provide you with the attentive service you should expect from us. Warm regards, Ibis Styles München Airport

Dear Mr. G., Thank you very much for your detailed review! We are delighted to hear that you enjoyed your two-night stay and were particularly pleased with the comfortable bed, good shower, cleanliness of the room and the friendliness of our team. We also appreciate your feedback regarding our restaurant menu and the bus connection to the airport. We are glad that you nevertheless found the available options convenient for your stay. It is wonderful to hear that you would stay with us again. Hopefully, we will have the pleasure of welcoming you back to Ibis Styles München Airport on your next trip to Munich! Warm regards, Ibis Styles München Airport

Dear Mr. H., Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay did not fully meet your expectations. As part of the ibis Styles brand concept, we do not provide kettles in the guest rooms. However, complimentary hot water is available in our lobby 24 hours a day, should you wish to prepare a hot drink. Regarding the windows, they can be opened upon request at the reception. Our team will be happy to assist you and open the window for you to ensure a more comfortable stay. We hope to have the opportunity to welcome you again and provide you with a more pleasant experience. Warm regards, Ibis Styles München Airport

Dear Mr. m., Thank you for taking the time to share your feedback with us. We are pleased that you appreciated our convenient location, but we are sorry to hear that some aspects of your stay did not fully meet your expectations. Regarding the airport connection, while we do not operate our own hotel shuttle, there is a convenient public bus service (bus 635) with a stop located approximately 70 metres from the hotel. Alternatively, the nearby S-Bahn station provides another convenient connection to the airport and the surrounding area. We also appreciate your comments regarding the bed size and the room facilities. Your feedback is valuable to us and helps us identify areas where the guest experience can be further improved. We hope to have the opportunity to welcome you again and provide you with a more enjoyable stay. Warm regards, Ibis Styles München Airport

Dear Ms. L., Thank you very much for your wonderful review and for taking the time to share your experience with us! We are delighted to hear that you enjoyed your stay and appreciated our attentive and helpful team, the cleanliness of our rooms and our convenient location for your journey from the airport. We are especially pleased with your kind words about our staff. We will gladly share your compliments with the entire team – feedback like yours is a wonderful motivation for us. We hope to have the pleasure of welcoming you back on your next trip through Munich! Warm regards, Ibis Styles München Airport