Mercure Sheffield Kenwood Hall & Spa

Customer review rating (ALL Rating) 3.9/5 976 reviews

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Kenwood Hall Hotel & SPa, Kenwood Road, S7 1NQ SHEFFIELD, United Kingdom

Description

Hotel extras

  • Pet-friendly accommodation and facilities throughout

  • Meeting, Events and Wedding Suites available

  • Set in 12 acres of beautiful grounds, 1 mile from Sheffield City Centre. Perfect for relaxing.

  • Complimentary on-site Car Parking

Our accommodation(s)

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Hotel location

Mercure Sheffield Kenwood Hall & Spa

Kenwood Hall Hotel & SPa, Kenwood Road
S7 1NQ SHEFFIELD
United Kingdom

GPS:53.364547, -1.49091

Telephone
Fax +44 114 255 4744

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LAKEVIEW

Enjoy great British favourites as well as a selection of modern cuisine whilst overlooking our grounds. Our menus are designed by our experienced Chefs who carefully source the best fresh and local produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  976 reviews

TripAdvisor Rating  3.5/5  2,584 reviews

Paul saved the day!

TripAdvisor rating 4.0/5

K H TripAdvisor review

Stayed for one night due to a work visit. I’ve stayed here several times before and it has always been good. This time there were 3 of us and when we ordered our food in the bar area we advised we needed to pay separately but would like our starters to come out together and then the mains together and all at the same time. Well one persons starter and main came out, along with another main, and then there was a delay for the rest of the food, and honestly the food was disappointing as it was cold and didn’t look cooked. We mentioned this and one of the managers Paul came and spoke to us and turned a negative experience into a positive one and we want to pass our thanks on. Otherwise The rooms were lovely, and the beds very comfortable and breakfast was great quality. Yes we had an issue but please don’t let that put you off going here as these things can happen anywhere but it’s how they are dealt with which is important. And this is also why I wanted to share as things cant be perfect 100% of the time but when they are dealt with how they were, we wouldn’t have any issue staying here again

Amazing Stay - Great Staff

TripAdvisor rating 5.0/5

Barry M TripAdvisor review

Stayed here for 2 nights for a romantic get away with my fiancé and facilities, food and staff were amazing. Big shout out to Elise for making our room and weekend perfect and for Jobish for all food and drink requirements, made the stay 10 out of 10 - it’s the little things that go a long way and make a potential good stay into a great stay!

Thank you for taking the time in sharing your experiences following your two night stay with us and I am so pleased that you and your fiancé were well looked after by Elise and Jobish. I will ensure that your king review is shared with them who will be equally as delighted. We very much look forward to welcoming you back again soon. Kind Regards, Dan Wilson Regional General Manager

Paul was great

TripAdvisor rating 5.0/5

Erin F TripAdvisor review

It was an excellent stay with everything made so special by the staff. My mum had emailed prior to let them know it was my graduation and Paul had left a card and cake in the room. He had upgraded our room to a beautiful suite. Whilst playing Poole on the free unlocked table, Elise also spoke to us and gave us some great recommendations for local walks. Paul gave us a great recommendation for a pub after graduation. I would recommend this hotel to anyone on friendly staff alone. However the grounds were also lovely with a pond and greenery surrounding it. The rooms ere lovely and warm with comfy pillows too. There was lots of parking available on site too! Julia made sure our rooms were very clean and tidy.

Thank you so much for taking the time in sharing your experiences and for choosing us to celebrate your graduation - congratulations! I am so pleased that this was recognised by Paul and Elise and that they both looked after you throughout - the photos are great also, thank you! We look forward to welcoming you back again soon. Kind Regards, Dan Wilson Regional General Manager

excellent location and accommodation

Customer review rating 5.0/5

Susan Families - Confirmed reviews ALL

All good

Probably never again

Customer review rating 1.0/5

Jonathan C. Families - Confirmed reviews ALL

I have been staying at this hotel for 2-3 nights at a time every 4 months or so for the last couple of years. It is particularly well located for me. However every time I go it gets a little more tired and worn down. Of all my visits this was the worst room, in the worst location that I have stayed in at any Mercure. I did complain because the room was hard to sleep in due to the noise every night (wedding parties, all nighters in the next room with a gap below the adjoining door, and I did get moved to a much quieter room. However this room was, I am guessing, the room that complaining customers get, as the mattress was not properly on the bed and the room itself was smaller than the room I had vacated. As is always the case you never find just one cockroach so the need to move rooms was just the biggest of a number of issues that occurred this visit. Just as another pointer the staff seemed generally indifferent. My wife reported a car with its window smashed in in the hotel car park. Once they had established I was not the owner they didn't seem that worried. etc, etc

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Other web-users rate our hotel

  • 740 reviews 9.1/10 Location
  • 2,007 reviews 5.8/10 Room
  • 1,660 reviews 8.2/10 Service
  • 37 reviews 5.4/10 WiFi
  • 700 reviews 5.8/10 Food
  • 696 reviews 5/10 Cleanliness
  • 656 reviews 7.3/10 Breakfast
  • 582 reviews 4.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.