Mercure Sheffield Kenwood Hall & Spa 4 stars

Customer review rating (ALL Rating) 4.1/5 1,060 reviews

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Description

Hotel extras

  • Pet-friendly accommodation and facilities throughout

  • Meeting, Events and Wedding Suites available

  • Set in 12 acres of beautiful grounds, 1 mile from Sheffield City Centre. Perfect for relaxing.

  • Complimentary on-site Car Parking

Our accommodation(s)

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Hotel location

Mercure Sheffield Kenwood Hall & Spa

Kenwood Hall Hotel & SPa, Kenwood Road
S7 1NQ SHEFFIELD
United Kingdom

GPS:53.364547, -1.49091

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LAKEVIEW

Enjoy great British favourites as well as a selection of modern cuisine whilst overlooking our grounds. Our menus are designed by our experienced Chefs who carefully source the best fresh and local produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,060 reviews

Customer review rating 5.0/5

Patricia M. Families - Confirmed reviews ALL

Spent 2 nights at Mercure Kenwood Hall, hotel rooms need a little upgrade, however we had a pleasant stay overall. Hotel and spa facilities are well looked after, the luxury neck, back and shoulder massage was the certainly the best massage I've ever had. Arrived early to the hotel, didn't have to pay early check-in time, received a complimentary room upgrade at no extra cost. The staff are friendly, very helpful and always have a smile on their faces. Perfect spa break to recharge batteries! Thank you all!

Customer review rating 4.5/5

Berkshire Couples - Confirmed reviews ALL

Breakfast was lovey, lots of choice

Customer review rating 1.5/5

Carla K. Families - Confirmed reviews ALL

On arrival first impression was good until went to collect my key payment for parking which I thought not great after paying a descent amount per night then once we got into our family room was large but very run down stains everywhere carpet with holes mattress base looked really grotty everything out dated and old and unclean cover has dead lady bug. Tv small bathroom rusty areas just not up to standard very disappointing . We used the pool and honestly the water was an off colour and I found sludge floating around , I didn’t take my kids again in case they got sick . I went to complain about room and was told couldn’t move me fully booked but get keeping to speak to me the next day hygiene of room. No one came to speak to me. Also patronising that I should I Understand rooms have pls feel I told her difference from old to dirty and run down not expected. I would not stay here again unfortunately.

Customer review rating 3.5/5

Jessica M. Couples - Confirmed reviews ALL

We booked our stay with a 'buy a gift' voucher so we're unsure if we would get access to all facilities but we did. The staff were very welcoming and kind throughout. Our room was a little dated but considering we used a voucher it was good value for money. We did book a package that had a glass of fizz included, and even though we mentioned this during dinner, we were not provided with the drinks. Breakfast was alright, though there were some issues with the tea/coffee machines so we had to leave that and the beans served were cold. Otherwise the food was nice, especially the evening meal which was really quite delicious. The spa facilities were lovely, one pool, a jacuzzi, a steam room and a sauna, all of which were clean and working.

Customer review rating 3.5/5

Anup R. Families - Confirmed reviews ALL

Decent place to stay in the city. Not much around it but estate is very nice. The food was tasty though the menu was a bit short. But in today’s age, the WiFi speeds could be way better.

Other web-users rate our hotel

  • 793 reviews 9/10 Location
  • 2,003 reviews 6.4/10 Room
  • 2,422 reviews 9/10 Service
  • 39 reviews 2.7/10 WiFi
  • 692 reviews 5.6/10 Vibe
  • 672 reviews 5.8/10 Cleanliness
  • 582 reviews 7.3/10 Wellness Area
  • 581 reviews 7.8/10 Breakfast

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