Mercure Sheffield Kenwood Hall & Spa 4 stars

Customer review rating (ALL Rating) 4.3/5 938 reviews

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Description

Hotel extras

  • Pet-friendly accommodation and facilities throughout

  • Meeting, Events and Wedding Suites available

  • Set in 12 acres of beautiful grounds, 1 mile from Sheffield City Centre. Perfect for relaxing.

  • Complimentary on-site Car Parking

Our accommodation(s)

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Hotel location

Mercure Sheffield Kenwood Hall & Spa

Kenwood Hall Hotel & SPa, Kenwood Road
S7 1NQ SHEFFIELD
United Kingdom

GPS:53.364547, -1.49091

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LAKEVIEW

Enjoy great British favourites as well as a selection of modern cuisine whilst overlooking our grounds. Our menus are designed by our experienced Chefs who carefully source the best fresh and local produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  938 reviews

TripAdvisor Rating  3.5/5  2,725 reviews

Mothballs

TripAdvisor rating 4.0/5

Ian B TripAdvisor review

Enthusiastic welcome. Upgraded to better room but which smelled overpoweringly of mothballs. Constant and annoying fairly loud Christmas muzak in public areas. Breakfast OK but better supervision needed to top up lacking articles. Internet signal seemed weak for such a modern hotel

Wonderful staff who care.

TripAdvisor rating 5.0/5

Carol D TripAdvisor review

Well, what can I say. This hotel s wonderful. Decorated beautifully for Christmas. Room was spotless and clean. My daughter and I stayed o overnight as I was going to hospital the morning for treatment for my cancer. Was in a wheelchair and the lady on reception changed our room to accomadate this. We had to be at the hospital very early the next morning. She saw me waiting for my daughter and came to me and gave me a big hug and wished me well for my treatment. She was so kind and an absolute credit to Mercure Hotel.I’m so sorry but can’t remember your name ,but Thankyou for your kindness .It made all the difference to our day. Would love to stay here again . The treatment went really well and I am now home. Much love. Carol Day

Customer review rating 5.0/5

Jennifer S. Friends - Confirmed reviews ALL

Hotel staff were welcoming

Customer review rating 4.0/5

Tony H. Couples - Confirmed reviews ALL

A brief stay this time. All very good apart from a noisy fridge in our room. Nicky's welcome at reception was excellent.

Customer review rating 1.0/5

Joanne S. Couples - Confirmed reviews ALL

The room on the 1st night was £193. There were cobwebs everywhere, no handles on the wardrobe, screws hanging off and a smell. The bathroom had blood on the tiles and mold in the corners. We were moved and paid the wedding rate for the 2nd night. There was a large black moth squashed to the ceiling above the bed. Unbelievably, my son was allocated the 1st room which was still in the same disgusting state. My other son had blood stains on the duvet and carpet. Breakfast was poor- no butter, no bacon, no orange juice, no jam, stewed and cold coffee. All these things were brought to the attention of management who could ‘only apologise’ and that’s exactly all they did. The worst hotel I have ever stayed in and it absolutely should not be trading under the Mercure name.

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Other web-users rate our hotel

  • 767 reviews 9.1/10 Location
  • 1,977 reviews 6.4/10 Room
  • 2,225 reviews 9/10 Service
  • 41 reviews 4/10 WiFi
  • 657 reviews 5.9/10 Cleanliness
  • 655 reviews 7.7/10 Breakfast
  • 637 reviews 5.5/10 Vibe
  • 553 reviews 7.4/10 Wellness Area

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