Novotel Bogotá Parque 93 (Ex Atton) 4 stars

Customer review rating (ALL Rating) 4.5/5 1,478 reviews

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Novotel Bogotá Parque 93 (Ex Atton) - Image 4
, 110111 BOGOTÁ, Colombia

Description

Hotel extras

  • Accessibility for people with reduced mobility

  • Gym and bike rental

  • 24-hour Business Center

  • Pet-friendly hotel! Small pets welcome.

  • Travel guides, local maps and free newspapers

Our accommodation(s)

Hotel location

Novotel Bogotá Parque 93 (Ex Atton)

110111 BOGOTÁ
Colombia

GPS:4.67516, -74.051745

Telephone

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANTE QCEVICHE

Its Guadalupe Restaurant has a full breakfast buffer for a good start to your day. There are also a variety of options for children, incl. yogurt, fruits, jellies and juices. Open 6:00 a.m. to 10:00 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,478 reviews

TripAdvisor Rating  4.5/5  2,290 reviews

Pending invoice correction

Customer review rating 0.5/5

Rodolfo M. G. Business - Confirmed reviews ALL

The stay was good in general. The first night I told the front desk staff that I need the invoice with the information of my company. I sent them all the details via WhatsApp as they requested. Once that I made the check-out, they sent me the invoice with the wrong information, I let them know few seconds after I receive it, they said they will fix it and I'm still waiting. I need to submit this information into my company's database as soon as possible. Please your help.

Well located

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

A very comfortable stay here. Everything we needed was at hand, and a varied breakfast. One small point, their meet and greet needs a bit of attention but it’s probably because they are not comfortable with English speaking guests.

Thieves

Customer review rating 1.0/5

Jbi Couples - Confirmed reviews ALL

Overcharged and housekeeping stole a pair of 150 dollar shoes. Front desk, very rude. They make it obvious that that don’t like white Americans

Dear JAMES BRYAN I., Thank you for taking the time to tell us about your experience at the Novotel Bogotá Parque 93. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cordialmente, Oscar Tocua M. Equipo Novotel Bogotá Parque 93 Servicio al cliente Novotel Bogota Parque 93.

Well located

Customer review rating 2.5/5

H S. Families - Confirmed reviews ALL

We were two of us in the room with two beds. Only had 1 bottle of water, 1 cup for drinking coffee, only one sachet for making coffee for the two nights that we stayed there Just one English language channel- BBC

Dear HARVINDER S., Thank you for taking the time to tell us about your experience at the Novotel Bogotá Parque 93. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cordialmente, Oscar Tocua M. Equipo Novotel Bogotá Parque 93 Servicio al cliente Novotel Bogota Parque 93.

Well located

Customer review rating 3.5/5

Martha S. Business - Confirmed reviews ALL

There should be water every day, it does not cost much to the hotel and is annoying to be force to buy every day. Also replace coffee everyday. The lite did not work in the entrance and the bathroom is too dark too.

Dear MARTHA ELENA S., We very much appreciate your comments regarding your stay at the Novotel Bogotá Parque 93. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialmente, Oscar Tocua M. Equipo Novotel Bogotá Parque 93 Servicio al cliente Novotel Bogota Parque 93.

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Other web-users rate our hotel

  • 650 reviews 9.7/10 Location
  • 696 reviews 6.9/10 Room
  • 997 reviews 8.8/10 Service
  • 20 reviews 4.7/10 WiFi
  • 241 reviews 6.9/10 Breakfast
  • 239 reviews 8.9/10 Cleanliness
  • 142 reviews 8.6/10 Vibe
  • 26 reviews 3.4/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.