Pullman Lima San Isidro 5 stars

Customer review rating (ALL Rating) 4.7/5 1,042 reviews

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Pullman Lima San Isidro - Image 1
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Av Jorge Basadre 595 San Isidro, 15073 LIMA, Peru

Description

Hotel extras

  • Accessibility for people with reduced mobility

  • Heating

  • Outdoor jacuzzi

  • Executive Suite

  • Bar on the restaurant terrace

Our accommodation(s)

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Hotel location

Pullman Lima San Isidro

Av Jorge Basadre 595 San Isidro
15073 LIMA
Peru

GPS:-12.095067, -77.037871

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

RESTAURANTE RESIDENTE

Enjoy a good breakfast buffet, a cocktail in the Lobby Bar in our Resident Restaurant, specialized in Peruvian cuisine with a contemporary flair.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,042 reviews

Customer review rating 2.5/5

Geoffrey R. Couples - Confirmed reviews ALL

Dominated by a failure of the hot and cold water

Dear Geoffrey, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced due to the hot and cold water issue on March 4th. This was an unexpected emergency that affected service for only one day. Please be assured that our team worked throughout the night to resolve the situation, and full water service was restored on March 5th. We understand how important these services are for a comfortable stay, and we regret that this issue affected your experience. Measures have been taken to prevent similar situations in the future. We truly value your feedback and hope to have the opportunity to provide you with a seamless and enjoyable stay on your next visit. Kind regards, Mariluz Coloma Front Office Manager

Customer review rating 5.0/5

Diego A. C. M. Business - Confirmed reviews ALL

All good, perfect service and super attentive.

Estimado Diego, Le agradecemos enormemente sus comentarios en relación a su estancia en Pullman Lima San Isidro. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Mariluz Coloma Front Office Manager

Customer review rating 4.5/5

Edmund O. O. A. Business - Confirmed reviews ALL

Friendly and efficient staff. Good ambiance. Well located. Well maintained.

Dear Edmund, We very much appreciate your comments regarding your stay at the Pullman Lima San Isidro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariluz Coloma Front Office Manager

Customer review rating 2.5/5

Mingyi S. Business - Confirmed reviews ALL

soso, you didn't send the invoice I required with RUC

Dear Mingyi S., Thank you for your comments regarding your stay in Pullman Lima San Isidro. We apologize for the delay. We are processing your invoice with the requested RUC and will send it to you as soon as possible. We appreciate your patience and understanding. Best regards, Mariluz Coloma Front Office Manager

Customer review rating 4.5/5

Stephanie G. Business - Confirmed reviews ALL

Great hotel. Safe area with many eating options. Excellent restaurant and service was excellent.

Dear Stephanie, Thank you very much for sharing your feedback and for highlighting our location, restaurant, and the service provided by our team. We truly appreciate your kind comments. Please accept our sincere apologies for the inconvenience caused by the temporary water interruption during your stay. This situation occurred due to an unexpected emergency maintenance issue, and our team worked as quickly as possible to resolve it and restore the service promptly. We regret that this happened without prior notice and understand how inconvenient it must have been upon returning from your excursion. Your understanding is greatly appreciated. We hope to have the pleasure of welcoming you back soon for an even smoother and more comfortable stay. Kind regards, Mariluz Coloma Front Office Manager

Other web-users rate our hotel

  • 150 reviews 9.4/10 Location
  • 276 reviews 8/10 Room
  • 490 reviews 9.3/10 Service
  • 194 reviews 8.9/10 Breakfast
  • 106 reviews 8.7/10 Cleanliness

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