Shadow Play Melbourne by Peppers 4.5 stars

Name: Shadow Play Melbourne by Peppers - ALL
Address: 308 320 City Road, SOUTHBANK, 3000, AU
Telephone: +61370040400
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 987 reviews

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308 320 City Road, 3000 SOUTHBANK, Australia

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Shadow Play Melbourne by Peppers

Shadow Play by Peppers presents contemporary accommodation in Southbank, 1km from the CBD and a five minute walk from Melbourne Convention and Exhibition Centre. Its position within this romantic city, where laneway restaurants, rooftop bars, markets and boutiques are set around the Yarra River flowing through the metropolis, is nothing short of exquisite. Completed by a heated outdoor pool, restaurant and bar, along with the convenience of valet parking and 24 hour reception, your desires are fulfilled.

Shadow Play by Peppers offers a collection of One & Two Bedroom Apartments with floor to ceiling windows and contemporary décor. Elevating the experience, level 45 introduces a refined layer of luxury with five three-bedroom penthouses, each thoughtfully curated with sophisticated interiors and commanding, sweeping views over Melbourne CBD.

Centred on the Yarra River, the city of Melbourne is romantic and sophisticated, overflowing with rooftop bars, laneway restaurants, markets and boutiques. A foodie's haven, an eclectic mix of cuisines is to be discovered from your doorstep.

Welcome to Shadow Play by Peppers, where you'll find an array of luxury facilities amongst intimate, bespoke room offerings. Wine, dine and indulge in Edwin Wine Bar, featuring exclusive and extensive Victorian menus to complete your Melbourne experience

Nico Mackintosh, Hotel Management

To speak to a Reservations Consultant please contact 1300 987 610. Valet Parking: Limited valet parking available 7 am to 11 pm at $60 per day per vehicle; pre-book by contacting the hotel. Subject to size restrictions. Bond: A pre-authorization on a credit card is required on arrival. One/two-bedroom apartments: $200 bond, Penthouse: $1500 bond.

Hotel extras

Relax in our outdoor heated pool enjoying views of Southbank and Melbourne
Winners of the Apartment Accommodation Hotel of the year award 2024, by Accommodation (VIC).
Our hotel gymnasium offers elite fitness equipment with adjoining steam and sauna rooms
Sit down to an indulgent meal and beverage at Edwin Wine Bar, open 4pm 6pm daily.

Our accommodation(s)

Penthouse

Three Bedroom Penthouse Apartment

6 pers. max
116 m² / 1248 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 1 x Queen size bed(s)

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Penthouse

Three Bedroom City View Penthouse

6 pers. max
159 m² / 1711 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 1 x Queen size bed(s)
Views: City View

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Penthouse

Three Bedroom Bay View Penthouse

6 pers. max
162 m² / 1743 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 1 x Queen size bed(s)
Views: Bay view

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Apartment

1 Bedroom Deluxe

2 pers. max
43 m² / 462 sq ft

Bedding 1 x Queen size bed(s)

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Apartment

2 Bedroom Deluxe

4 pers. max
57 m² / 613 sq ft

Bedding 2 x Queen size bed(s)
Most of the accommodation: Balcony

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Apartment

2 Bedroom 2 Bathroom Apartment

4 pers. max
66 m² / 710 sq ft

Bedding 2 x Queen size bed(s)
Most of the accommodation: Balcony

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Apartment

2 Bedroom Corner Deluxe

4 pers. max
66 m² / 710 sq ft

Bedding 2 x Queen size bed(s)
Most of the accommodation: Balcony or Corner Room

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Hotel location

Shadow Play Melbourne by Peppers

308 320 City Road
3000 SOUTHBANK
Australia

GPS:-37.827052, 144.958326

+61 3 7004 0400

+61 1300 987 610

NGV

Art and Culture

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

Taxi

6.18 € 10 AUD

Melbourne Recital Centre

Entertainment centre

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

Taxi

6.18 € 10 AUD

Melbourne Arts Centre

Art and Culture

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

Taxi

6.18 € 10 AUD

Fed Square

Entertainment centre

Access: 1 km / 0.62 mi 15 min walk / 8 min drive

The Lume

Art and Culture

Access: 1 km / 0.62 mi 10 min walk / 8 min drive

Taxi

6.18 € 10 AUD

Melbourne Museum

Museums

Access: 2 km / 1.24 mi 40 min walk / 15 min drive

Taxi

12.35 € 20 AUD

Yarra River

River

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

Taxi

6.18 € 10 AUD

St Kilda Beach

Beach area

Access: 1 km / 0.62 mi 20 min walk / 10 min drive

Taxi

6.18 € 10 AUD

Birrarung Marr

Park

Access: 1 km / 0.62 mi 20 min walk / 5 min drive

Taxi

6.18 € 10 AUD

Melbourne Botanic Gardens

Park

Access: 1 km / 0.62 mi 20 min walk / 10 min drive

Taxi

6.18 € 10 AUD

Albert Park Lake

Lake

Access: 1 km / 0.62 mi 20 min walk / 10 min drive

Taxi

6.18 € 10 AUD

South Melbourne Beach

Beach area

Access: 1 km / 0.62 mi 20 min walk / 5 min drive

Taxi

6.18 € 10 AUD

Yarra River Restaurants & Bars

Bar

Access: 500 m / 0.31 mi 5 min walk / 5 min drive

South Melbourne Markets

Shopping district

Access: 500 m / 0.31 mi 5 min walk / 5 min drive

Crown dining

Restaurant and cafe district

Access: 500 m / 0.31 mi 5 min walk / 5 min drive

Emporium

Shopping centre/mall

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

DFO South wharf

Shopping district

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

Taxi

6.18 € 10 AUD

Bourke Street Mall

Shopping centre/mall

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

EDWIN WINE BAR AND CELLAR

We have a simple philosophy at Edwin: To celebrate and support local people and produce. Our carefully curated list of wines features the best of local growers, while our ever-evolving selection of food stars the freshest seasonal ingredients.

EDWIN WINE BAR AND CELLAR

Pool

Enjoy the outdoor heated pool on level 9 and relax while taking in the views over Melbourne city. Take a dip in the pool or relax on one of the sun loungers

Fitness center

When staying in shape during your stay is essential, our hotel gymnasium offers elite fitness equipment, with adjoining steam and sauna rooms. Enjoy the city views on Level 9 when working out, then return to your room feeling motivated.

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 224 m² / 2411.114 sq ft
Maximum seats capacity: 50
Maximum capacity for banquets: 50

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 987 reviews

Sue H. Couples - 8/23/2026 Confirmed reviews ALL

Dear Sue H., Thank you for taking the time to write about your recent stay with us. We are delighted to hear that your stay with us was clean and comfortable. We have mentioned on your profile with us that the next time you visit us we shall try and allocate a higher floor to you, subject to availability. We are looking forward to welcoming you back for your next stay and hope it will be just as pleasant as your recent visit. Warm Regards, Nico Mackintosh General Manager

Michelle N. Friends - 8/18/2026 Confirmed reviews ALL

I have stayed at Shadow Play several times now and have never had a problem. The location is great, and the staff are always friendly and helpful. It’s a 9.5/10 for me. I’m only deducting 0.5 because I find the beds a little too firm for my liking. Usually I only stay for one or two nights at a time, so it’s not a huge issue. If I were looking for a longer stay, though, I probably wouldn’t choose Shadow Play because of the firm beds. That’s purely personal preference, though! If you like a firm bed then Shadowplay would be 10 rating. We’re from country Victoria, and this stay was for a girls’ night to celebrate a friend’s 60th, with dinner and drinks planned. Shadow Play had left a bottle of wine, some snacks and a birthday card in our room, which was such a lovely and thoughtful surprise. It really made the stay feel extra special. I’ll definitely continue staying at Shadow Play when I’m in Melbourne.

Dear Michelle N., Thank you for taking the time to share your positive experience at Shadow Play Melbourne by Peppers. We are delighted to hear that our location and the service provided by our staff contributed to your enjoyable stay. It is always our aim to make our guests feel welcome and valued. We appreciate your feedback regarding the firmness of our beds. We understand that comfort preferences can vary greatly among guests. While we strive to provide a variety of accommodations suitable for all, we acknowledge that individual preferences may influence overall satisfaction. It is wonderful to know that you found our thoughtful gestures, such as the welcome wine and snacks, to enhance your celebration. We look forward to welcoming you back during your future visits to Melbourne and thank you once again for your kind words. Kind regards, Nico Mackintosh General Manager

Nicolas N. Families - 8/18/2026 Confirmed reviews ALL

Dear Nicolas, Thank you for taking the time to share your detailed feedback. I’m sorry to hear that some aspects of your stay, particularly the service, valet parking and room setup, did not meet your expectations. We appreciate your comments and will share them with the relevant teams for review and improvement. I’m also pleased to hear that our breakfast team were kind, and we’ll address your feedback regarding the coffee. We hope to have the opportunity to provide you with a better experience on your next visit. Kind regards, Nico Mackintosh Acting General Manager

Allan R. Friends - 8/17/2026 Confirmed reviews ALL

Dear Allan, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location and received excellent service. We look forward to welcoming you back to Shadow Play by Peppers in the near future! Kind regards, Nico Mackintosh General Manager

Colleen J. Couples - 8/17/2026 Confirmed reviews ALL

We were upgraded to a two bedroom apartment which was nice to have more space. There was only one bathroom and the design of this bathroom meant that there was nowhere to put toiletry bags, makeup etc. which was inconvenient. The tap handles would be difficult for an older guest and also the placement of the metal shelf could be dangerous for a larger person. In general though the room was comfortable for a three night stay.

Dear Colleen, Thank you for taking the time to share your feedback and for your excellent overall rating. We’re delighted you enjoyed the extra space in your upgraded two-bedroom apartment and found it comfortable for your stay. We appreciate your detailed comments regarding the bathroom design and will share them with our team for consideration. We’ll also be sure to pass on your kind mention of Justin at Edwin’s. We look forward to welcoming you back to Shadow Play by Peppers. Kind regards, Nico Mackintosh Acting General Manager

Web-users rating

Other web-users rate our hotel

370 reviews 9.2/10 Location
652 reviews 7.3/10 Room
536 reviews 8.4/10 Service
5 reviews 3.3/10 WiFi
210 reviews 6.8/10 Cleanliness
179 reviews 6.7/10 Breakfast
161 reviews 7.7/10 Vibe
76 reviews 5.3/10 Pool

71 reviews 9/10 Location
129 reviews 7.6/10 Room
110 reviews 7.5/10 Service
46 reviews 7/10 Breakfast
37 reviews 7/10 Cleanliness
24 reviews 7.3/10 Vibe
16 reviews 5.4/10 Pool
10 reviews 9/10 Wellness Area

43 reviews 9.2/10 Location
102 reviews 7.1/10 Room
82 reviews 8.3/10 Service
34 reviews 7/10 Cleanliness
27 reviews 6.7/10 Breakfast

35 reviews 9.4/10 Location
77 reviews 7/10 Room
69 reviews 8.1/10 Service
28 reviews 6.9/10 Cleanliness
12 reviews 6.7/10 Breakfast

6 reviews 9.3/10 Location
16 reviews 7/10 Room
16 reviews 8.7/10 Service
6 reviews 6.8/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Shadow Play Melbourne by Peppers offers check-in from 02:00 PM and check-out until 10:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Shadow Play Melbourne by Peppers regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.