Novotel Karawang 4 stars

Customer review rating (ALL Rating) 4.5/5 242 reviews

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Description

Hotel extras

  • Free WIFI is available.

  • The hotel is 10 min away from the Karawang industrial compound.

  • Guests can unwind at our Fitness Centre and Spa.

  • The hotel has easy access to the Karawang Barat Toll Gate of the Jakarta to Bandung Highway.

  • The hotel is located only 10 minutes away from the International Golf Club

Our accommodation(s)

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Hotel location

Novotel Karawang

Jl Interchange Karawang Barat, Margakaya Teluk Jambe Barat, Karawang Jawa Barat
41361 KARAWANG
Indonesia

GPS:-6.33776, 107.272111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

NUANCE RESTAURANT

Enjoy our buffet and à la carte offerings from breakfast, lunch to dinner. A great selection of delectable cuisine served in a fun and casual ambiance. Nuance is the perfect place for an after work rendezvous.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  242 reviews

TripAdvisor Rating  4.5/5  342 reviews

Thanks for good stay.

Customer review rating 5.0/5

Aleksandr A. Business - Confirmed reviews ALL

Quite nice hotel ) Always polite personnel.

Dear Aleksandr A., We very much appreciate your comments regarding your stay at the Novotel Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fika Koyong General Manager

Pleasant Experience

Customer review rating 5.0/5

Vani Business - Confirmed reviews ALL

I had a very pleasant experience, starting from the friendly and professional staff during check in & check out process, staff greeting guests politely, comfortable rooms and I had a pleasant sleeping experience.

Dear Ms. Vani J., We very much appreciate your comments regarding your stay at the Novotel Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fika Koyong General Manager

The rooms are comfortable and the employees are friendly

Customer review rating 5.0/5

08… Couples - Confirmed reviews ALL

in essence everything is good

Dear Heri H., We very much appreciate your comments regarding your stay at the Novotel Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fika Koyong General Manager

Well spend time in Novotel Karawang

Customer review rating 5.0/5

Ivan Families - Confirmed reviews ALL

Firs when I booked the hotel I didnt expect a good experienced however Mey is helping me and my family to enjoy our time during the stay, although it is short yet memorable. Thanks for the hospitality shown to me and my family. In terms of hotel facility all is good.

Dear Ivan T., We very much appreciate your comments regarding your stay at the Novotel Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fika Koyong General Manager

Customer review rating 1.0/5

Edi Business - Confirmed reviews ALL

Not well assistance, stay record doesnt counted and deposit has not been refund over 2 weeks time.

Dear Mr. Edi S., Thank you for taking the time to tell us about your experience at the Novotel Karawang. I am sorry that your experience did not meet your expectations Pak Edi; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us, especially regarding refund and point monitoring. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fika Koyong General Manager

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Other web-users rate our hotel

  • 79 reviews 8.4/10 Location
  • 357 reviews 8.6/10 Room
  • 384 reviews 9.1/10 Service
  • 13 reviews 4.2/10 WiFi
  • 213 reviews 8.6/10 Cleanliness
  • 99 reviews 7.2/10 Breakfast
  • 88 reviews 9.4/10 Vibe
  • 10 reviews 4.3/10 Pool

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