Novotel Karawang 4 stars

Customer review rating (ALL Rating) 4.5/5 192 reviews

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Description

Hotel extras

  • Free WIFI is available.

  • The hotel is 10 min away from the Karawang industrial compound.

  • Guests can unwind at our Fitness Centre and Spa.

  • The hotel has easy access to the Karawang Barat Toll Gate of the Jakarta to Bandung Highway.

  • The hotel is located only 10 minutes away from the International Golf Club

Our accommodation(s)

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Hotel location

Novotel Karawang

Jl Interchange Karawang Barat, Margakaya Teluk Jambe Barat, Karawang Jawa Barat
41361 KARAWANG
Indonesia

GPS:-6.33776, 107.272111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

NUANCE RESTAURANT

Enjoy our buffet and à la carte offerings from breakfast, lunch to dinner. A great selection of delectable cuisine served in a fun and casual ambiance. Nuance is the perfect place for an after work rendezvous.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  192 reviews

TripAdvisor Rating  4.8/5  378 reviews

Certificate of excellence 2025

Great Staycation

TripAdvisor rating 5.0/5

Hana A TripAdvisor review

Always got great hospitality from the staff. Got access for early check in & as usual, got not smoking room as well. Thankyou!

Customer review rating 2.5/5

Belinda N. Business - Confirmed reviews ALL

The towel was bery okd and bad, amenities not complete. They serve indomie noodle during breakfast, but the cooker very unprofessional and slow.

Dear Ms. Belinda N., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Fika Koyong General Manager

Customer review rating 2.5/5

. K. B. B. Business - Confirmed reviews ALL

please provide water bottle free of cost to customers

Dear Mr. K. B. B., Thank you for taking the time to tell us about your experience at the Novotel Karawang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fika Koyong General Manager

Customer review rating 5.0/5

Yustinus W. N. Business - Confirmed reviews ALL

Stay for business

Dear Mr. Yustinus W. N., We very much appreciate your comments regarding your stay at the Novotel Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent long stay experience

TripAdvisor rating 5.0/5

ramli j TripAdvisor review

I’ve been staying at Novotel Karawang since July 2024 for business. The hotel is clean, comfortable, and has a nice atmosphere. The staff are very friendly and helpful, especially Ms. Ainun — she always gives excellent service and makes me feel welcome. Great place to stay for business trips. Highly recommended!

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Other web-users rate our hotel

  • 85 reviews 9/10 Location
  • 327 reviews 8.5/10 Room
  • 300 reviews 9.2/10 Service
  • 9 reviews 4.3/10 WiFi
  • 184 reviews 8.5/10 Cleanliness
  • 95 reviews 9.2/10 Vibe
  • 86 reviews 7.7/10 Breakfast
  • 13 reviews 5.3/10 Pool

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