ibis Styles Bekasi Jatibening 4 stars

Customer review rating (ALL Rating) 4.6/5 324 reviews

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Description

Hotel extras

  • ibis Styles Bekasi Jatibening is located in Grand Icon Complex.

  • The hotel provides easy access to the supermarket, restaurants and shopping centers.

  • The hotel offers easy access to 3 major toll roads leading to the Bekasi Industrial Area.

  • The hotel presenting the vibrant homey neighborhood of Bekasi.

  • The hotel perfect for leisure and business travellers looking to stay in Bekasi Area

Our accommodation(s)

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Room 1

Hotel location

ibis Styles Bekasi Jatibening

Jalan Caman Raya 21, Jatibening, Pondokgede
17412 BEKASI
Indonesia

GPS:-6.252186, 106.952499

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  324 reviews

Customer review rating 5.0/5

William K. Solo - Confirmed reviews ALL

Customer review rating 1.0/5

Soon H. Y. Business - Confirmed reviews ALL

Dear Mr. Soon H. Y., Warmest greetings from Ibis Styles Bekasi Jatibening! Please accept our sincerest apologies for the disappointing experience you had during your stay at ibis Styles Bekasi Jatibening. This is not the standard of comfort and “All Heart” service we aim to deliver, especially when you had an early meeting the next morning. Thank you for taking the time to share these details. Your feedback is vital. Our Housekeeping and Engineering teams have already been instructed to follow up all the problem. Under the updated ALL Accor loyalty program, benefits such as complimentary room upgrades and welcome fruit are no longer included for Elite members. You can view the full, up-to-date list of benefits for each tier in the ALL Accor app under the “Benefits” section. We understand this change may be disappointing, and we remain committed to offering other forms of service and recognition within the current policy. We are genuinely sorry that we did not meet your expectations this time. Thank you again for your feedback. We hope you will give us another opportunity to welcome you back and show you the true hospitality ibis Styles Bekasi Jatibening strives for. Best regards, Hieronimus Supadma Front Office Manager

Customer review rating 4.5/5

Achmad Y. Families - Confirmed reviews ALL

Kepada Yth. Bapak Achmad y., Salam hangat dari Ibis Styles Bekasi Jatibening! Terima kasih banyak atas review singkat namun bermakna. Kami senang sekali mendengar Bapak merasa nyaman selama menginap di hotel kami. Kenyamanan tamu memang prioritas utama kami, mulai dari kebersihan kamar hingga keramahan tim.Kami menantikan kesempatan untuk menyambut Bapak kembali dan memastikan rasa nyaman itu tetap terjaga di kunjungan berikutnya. Hormat kami, Hieronimus Supadma Front Office Manager

Customer review rating 4.0/5

Josiah W. Couples - Confirmed reviews ALL

Dear Mr. Josiah W., Warmest greetings from Ibis Styles Bekasi Jatibening. Thank you for choosing our hotel while you stay in Bekasi area. We so sorry to hear that your experience with room upgrade didn't meet your expectations during your stay at Ibis Styles Bekasi Jatibening. We do apologize for the disappointment caused, but I want to clarify that as an Accor ALL Gold member, the complimentary room upgrade benefit does not apply to Economic Accor hotel brands like Ibis, Ibis Styles and Adagio. You can find this information on the Accor ALL app under the benefits section. I understand that other Ibis Styles locations may have offered upgrades in the past, but now mostly Economic hotel brands are bound by the current policy. We appreciate your loyalty and the significant business you brought to our hotel, especially during your wedding celebration. Please accept my apologies for not being able to offer an upgrade, and I hope you understand our position. On a positive note, We are delighted to hear that our staff were fantastic, accommodating, and friendly. We will ensure that their efforts are recognized and appreciated. We value your feedback and look forward to welcoming you back soon. If there's anything we can do to improve your next stay, please don't hesitate to let us know. Best regards, Hieronimus Supadma Front Office Manager

Customer review rating 4.5/5

Effi S. Families - Confirmed reviews ALL

Kepada Yth. Effi S., Salam hangat dari Ibis Styles Bekasi Jatibening ! Kami sangat senang mendengar bahwa Anda puas dengan pelayanan yang baik dan kebersihan kamar di Ibis Styles Bekasi Jatibening. Kami berusaha keras untuk menciptakan pengalaman menginap yang nyaman dan berkesan bagi tamu kami, dan kami sangat berterima kasih atas pujian Anda. Kami berharap dapat menyambut Anda kembali segera! Hormat kami, Hieronimus Supadma Front Office Manager

Other web-users rate our hotel

  • 81 reviews 8.3/10 Location
  • 379 reviews 8.7/10 Room
  • 469 reviews 9.5/10 Service
  • 9 reviews 9.2/10 WiFi
  • 276 reviews 9.3/10 Food
  • 233 reviews 8.9/10 Cleanliness
  • 143 reviews 9.2/10 Breakfast
  • 46 reviews 9.5/10 Value

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