Mercure Karawang 4 stars

Customer review rating (ALL Rating) 4.8/5 488 reviews

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Description

Hotel extras

  • Swimming Pool

  • Kids Zone

  • Water Park

  • Shopping mall and optional excursions around the city.

Our accommodation(s)

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Hotel location

Mercure Karawang

Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia
41361 KARAWANG
Indonesia

GPS:-6.328304, 107.290948

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  488 reviews

TripAdvisor Rating  4.8/5  1,024 reviews

Certificate of excellence 2024

Customer review rating 4.5/5

Rahmat R. Families - Confirmed reviews ALL

Good

Customer review rating 4.5/5

Ruedi B. Friends - Confirmed reviews ALL

Wie immer zufrieden

SATISFIED

TripAdvisor rating 5.0/5

Lea A TripAdvisor review

Such a great experience stay at Mercure 10 of 10! Good food, nice view facing to the city and the room is very clean. I will comeback with family later in the weekend, all the staff is humble and very fast response. Especially ms vanny from lobby area, thank you mercure karawang

Customer review rating 3.5/5

Farid W. Business - Confirmed reviews ALL

Lokasi strategis, dekat dengan pusat jajan

Customer review rating 3.5/5

Hedi N. Families - Confirmed reviews ALL

Everything were just fine except: - broken shower - broken kettle - empty soap and shampoo - dusty room - oily floor at room - used wet towel at wardrobe when we were just checked in - checked at 4.30-5pm but they said the room has not been ready. I used Accor ALL app, which i think would be more reliable than using OTA. Great services. Kudos to these staff: Rey and Raafi who shown their good services. Good breakfast, but the staff was just unfair where they allowed families with 5 members without additional charges, but she kept hard to me and family, unfair & gak banget. The Duty Managers should work harder to resolve those points above as soonest. Hope he/she read this and take to another level.

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Other web-users rate our hotel

  • 165 reviews 8.9/10 Location
  • 394 reviews 7.7/10 Room
  • 455 reviews 9.1/10 Service
  • 11 reviews 6.9/10 WiFi
  • 276 reviews 8.5/10 Food
  • 197 reviews 7.8/10 Cleanliness
  • 153 reviews 8.8/10 Breakfast
  • 90 reviews 5.2/10 Comfort

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