Mercure Karawang

Mercure Karawang 4 stars

Customer review rating (ALL Rating) 4.7/5 1,320 reviews

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Hotel extras

  • Swimming Pool

  • Kids Zone

  • Water Park

  • Shopping mall and optional excursions around the city.

ALLSAFE approved hotel

Hotel location

Mercure Karawang

Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia
41361 KARAWANG
Indonesia

Telephone +62 267 8638888

Fax +62 267 8638000

  • DAMRI , AGRA MAS, WARGA BARU:  Galuh Mas

  • KARAWANG BARAT:  Galuh Mas Area

  • By plane

    SOEKARNO HATTA At 99km / 61 miles - Shuttle paying

  • By car

    KARAWANG BARAT At 2km / 1 miles

  • By train

    KARAWANG At 10km / 6 miles

GPS:-6.328304, 107.290948

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Mercure Karawang has 242 modern, sophisticated rooms. Each room features a 32" LED TV screen, in-room safe, fridge, separate bathroom with standing shower, hairdryer and free Internet access.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,320 reviews

TripAdvisor Rating  4.5/5  460 reviews

Certificate of excellence 2022

Fun n cozy gym

TripAdvisor rating 5.0/5

mariaaR7965CP Solo travel - TripAdvisor review

Gym session in mercure is enjoyable, they have coach (mr taufik) that will assist your excercise, he is friendly and very helpful Beside that they also have sauna n ofuro that you can enjoy after gym session

Cozy and Nice Room!!

TripAdvisor rating 4.0/5

9ibranmalik Couples - TripAdvisor review

We stayed 2 Nights for special Occasion, nice and cozy room, delicious and really variatif breakfast. We extended our stay for one more night, thank you to All staff. We do hope pillow case in the hotel have more par-stock, it will ease the staff to handle request when Gst needs to change only pillow case. Overall it was great (:

Dear Mr. 9ibranmalik, I would like to thank you for your willingness to drop a great review of our hotel. I am very delightful that you enjoyed the stay at Mercure Karawang. It is to my greatest pleasure to know that you enjoyed our breakfast and also our service that had managed to make your stay experience more memorable. I certainly will shared this gleeful comments with all the team and I believe with this will motivate the team to continuously improve the quality of our services, especially for the pillow case that you mentioned. Thank you again for sharing your experience. Your sincerely, Dodit Nindyo Hapsoro General Manager

Best service!

TripAdvisor rating 5.0/5

Passenger37153359000 Solo travel - TripAdvisor review

The staffs are polite especially mbak Shantika at the front office, the room also clean and well maintained. The room vibes is so calming and also the foods on the menu looks appetizing too. Definitely will come back, Worth the price and worth to stay👍

Dear Passenger37153359000, I appreciate your comments very much regarding your stay at Mercure Karawang and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Nindyo Hapsoro General Manager

Wonderful service!

TripAdvisor rating 5.0/5

Titi166 Couples - TripAdvisor review

It was unforgettable birthday! Thanks to Dani from front office, who gave us beautiful room with an awesome view. Thanks to Bilal and ipa from restaurant. They both are the best person i've met there, with a genuine smile and wonderful service, eventhough i was a bit disappointed. Cause they have to moved the set up for our dinner due to bad weather. But overall the services were more than i expected, they were go above and beyond. It was made my birthday unforgettable! Thankyou so much! They deserved appreciation from company :) they did such a wonderful job! I definitely come back just to see 'em again... :) Almost forget, the food was gorgeous! Loved it! Like a lot! The steak was perfectly cooked! Juicy and tender. Big compliment for the dessert! Love the warm chocolate cakes, couldn't forget it! Thank you so much. For the very beautiful momment!

Dear Titi66, I appreciate your comments very much regarding your stay at Mercure Karawang and it is to my greatest pleasure to know that you enjoyed your stay. Rest assure that your comments are shared with the team, especially the names you mentioned above for their effort creating a memorable stay at your birthday celebration. I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to welcoming you back at Mercure Karawang. Best Regards, Dodit Nindyo Hapsoro General Manager

Service excellence

TripAdvisor rating 5.0/5

ShanumNahda Families - TripAdvisor review

The hotel is very comfortable for a short vacation with family, a complete breakfast and lots of food, friendly staff and service excellence, the food is delicious and varied, safe and comfortable for childrens

Dear ShanumNahda, I appreciate your comments very much regarding your stay at Mercure Karawang and it is to my greatest pleasure to know that you enjoyed your stay. Rest assure that your comments are shared with the team, especially Restaurant team for their effort creating a memorable comfortable occasion for you. I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Dodit Nindyo Hapsoro General Manager

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Other web-users rate our hotel

  • 101 reviews 9/10 Location
  • 288 reviews 9/10 Room
  • 422 reviews 9.6/10 Service
  • 8 reviews 7.9/10 WiFi
  • 246 reviews 9.4/10 Food
  • 182 reviews 9.8/10 Cleanliness
  • 117 reviews 9.2/10 Breakfast
  • 70 reviews 9.5/10 Vibe

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