Mercure Karawang 4 stars

Customer review rating (ALL Rating) 4.6/5 510 reviews

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Description

Hotel extras

  • Swimming Pool

  • Kids Zone

  • Water Park

  • Shopping mall and optional excursions around the city.

Our accommodation(s)

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Hotel location

Mercure Karawang

Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia
41361 KARAWANG
Indonesia

GPS:-6.328304, 107.290948

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  510 reviews

Customer review rating 3.5/5

Biswa P. G. Business - Confirmed reviews ALL

Stay was very good, but due to unavailability of Indian food faced difficulty.

Customer review rating 4.0/5

Ufaira N. Families - Confirmed reviews ALL

It was nice stay experience, but sadly couldn’t try the onsen and kids playground because it was under renovation.

Customer review rating 4.5/5

Ela .. Families - Confirmed reviews ALL

Room Facility was completed, consist : mini bar, Pantry, Refrigerator, living room, Bed room, cupboard and others. with private atmosphere is so cool.

Customer review rating 3.0/5

Jagadeesan S. Business - Confirmed reviews ALL

ROOMS FLOORS NEED TO BE RENOVATED, LOOKS VERY BAD CONDITION.

Thank you, Mr. Jagadeesan S., for taking the time to share your detailed feedback regarding your recent business stay at Mercure Karawang. We truly appreciate your honesty and the insights you have provided. We sincerely apologize for the inconvenience you experienced related to the condition of the room flooring. Your comments regarding the need for renovation have been well noted and shared with our management and engineering teams for further evaluation and improvement planning. Please be assured that guest comfort remains one of our top priorities. At the same time, we are pleased to know that you appreciated our hotel’s location, breakfast selection, team service, and overall booking experience. Your positive remarks are encouraging and serve as motivation for our team. Regarding the internet connection speed, thank you for highlighting this matter. We recognize the importance of reliable connectivity, especially for our business travelers, and your feedback will help us focus on enhancing this aspect of our service. As a valued ALL Accor Classic member, your feedback is especially important to us. We hope to have the opportunity to welcome you back in the future and provide you with an improved and more comfortable stay experience. Warm regards, M Revy GUNADI Front Office Manager

Customer review rating 3.0/5

Aaron G. Business - Confirmed reviews ALL

Room is average, swimming pool is dirty, bar was closed for private function..

Other web-users rate our hotel

  • 186 reviews 8.4/10 Location
  • 542 reviews 7.7/10 Room
  • 622 reviews 9.1/10 Service
  • 12 reviews 8.4/10 WiFi
  • 368 reviews 8.6/10 Food
  • 282 reviews 7.3/10 Cleanliness
  • 205 reviews 8.6/10 Breakfast
  • 133 reviews 5.2/10 Comfort

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