Mercure Karawang 4 stars

Customer review rating (ALL Rating) 4.8/5 1,507 reviews

Hotel extras

  • Swimming Pool

  • Kids Zone

  • Water Park

  • Shopping mall and optional excursions around the city.

ALLSAFE approved hotel

Our accommodation(s)

Mercure Karawang has 242 modern, sophisticated rooms. Each room features a 32" LED TV screen, in-room safe, fridge, separate bathroom with standing shower, hairdryer and free Internet access.

Hotel location

Mercure Karawang

Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia

GPS:-6.328304, 107.290948

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,507 reviews

TripAdvisor Rating  4.5/5  541 reviews

Certificate of excellence 2023


TripAdvisor rating 5.0/5

Finola M TripAdvisor review

I so enjoy stay at this hotel because this place so stategic, breakfast so variatife food , they have also iftar package and all food is so good taste . Also all staff are polite especially salma, kiya,yara and vanny.

Dear Ms. Finolam86, We sincerely appreciate you taking the time to share your dining experience. I’m thrilled to know you really enjoy your visit with us. It is Salma, Kiya, Yara and Vanny to make sure everything was excellent and our guest is happy. Thank you for your kind words, we look forward to see you again! Best Regards, Dodit Nindyo Hapsoro General Manager

Perfect hotel for business trip

TripAdvisor rating 5.0/5

enung2308 TripAdvisor review

This Hotel is prefect for business trip, its located near mall and we can enjoy the city view. Breakfast with various good food. many thankyou for ms salma, she's very kind and helpful.

Dear Ms. enung2308, Thank you so much for your kind review following your stay experience at Mercure Karawang. I am so pleased that you enjoyed your overall experience with us, especially the service from Salma. Thank you so much for your support. We look forward to welcoming you back anytime soon. Best regards, Dodit Nindyo Hapsoro General Manager

Good Place and Strategic

TripAdvisor rating 5.0/5

eriskasindy TripAdvisor review

Good place, strategic, and food is good, room is comfort and quite. So far i really enjoyed staying here and will consider to revisit when i have business trip to karawang again. Thank you mba salma for all help :)

Dear Ms. santikan2023, Thank you for your 5 bubble review following your recent visit at Mercure Karawang. It is very lovely to read, and to know your satisfaction towards the delicacy of our food. Thank you so much also for your lovely words about our team especially Mba Salma for the service excellence. We are waiting to welcome you back anytime soon! Sincerely, Dodit Nindyo Hapsoro General Manager

Valentine dinner

TripAdvisor rating 4.0/5

Rex_en_ciel TripAdvisor review

Went to valentine dinner event held by the hotel. The dinner course was great and the ambience, band especially the saxophonist did a great job, fun but terrifying magical show (consist of balloon cucumber and knife..haha). Thank you mercure hotel for the experience.

Dear Mr. Northstar44084343819 I am so delighted to hear that you had a fantastic experience Valentine dinner with us. I'm sure all the Team will be happy to hear this review. Thank you for the compliments on our food and restaurant ambience, I truly appreciate it. Your satisfaction are surely shared with the team and this will bring nothing more but an encouragement for us to keep improving our services and products. Thank you again for sharing your experience with us. Best regards, Dodit Ninyo Hapsoro General Manager

Excellent service in Karawang.

TripAdvisor rating 5.0/5

vit4min Business - TripAdvisor review

Excelent service in the hotel Bar! We were very pleased by the friendly staff. Mr. Bharly provided nice coctails and chatting. Also the breakfasts are rich and tasty. The hotel provides file swimming pool and good dining options. The price / quality ratio is also good.

Dear Mr. vit4min, We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team especially to Mr. Bharly and the Team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Nindyo Hapsoro General Manager

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Other web-users rate our hotel

  • 124 reviews 8.7/10 Location
  • 356 reviews 8.6/10 Room
  • 506 reviews 9.3/10 Service
  • 7 reviews 7.7/10 WiFi
  • 278 reviews 9.5/10 Food
  • 201 reviews 9.5/10 Cleanliness
  • 145 reviews 9.6/10 Breakfast
  • 83 reviews 9.1/10 Vibe

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