Mercure Karawang 4 stars

Name: Mercure Karawang - ALL
Address: Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia, KARAWANG, 41361, ID
Telephone: +622678638888
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 528 reviews

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Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia, 41361 KARAWANG, Indonesia

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Mercure Karawang

Hotel for travellers looking for local and authentic experiences

A perfect place for both business and leisure that only takes 40 minutes from Jakarta. Strategically located for Meeting, Incentive, Conference, and Exhibition purposes. 1 (One) stop family destination to the entertainment area such as Karawang Central Plaza, Technomart Mall, Festive Walk, Wonderland Adventure Waterpark, and Karawang Night Festival. Within driving distance to industrial estate, 8 minutes to KIIC, Palm Spring Golf, and 15 minutes to Suryacipta Industrial City.

Karawang is located approximately 40 miles or 60 km east of Jakarta. It is a new prime industrial area with the various large international industrial estates and heavy industries. The city is home to many foreign industrial giants.

Hotel extras

Swimming Pool
Kids Zone
Water Park
Shopping mall and optional excursions around the city.

Our accommodation(s)

Room

Superior Room with 1 king size bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Room

Superior Room with twin beds

3 pers. max
24 m² / 258 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Deluxe City View with 1 king size bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Suite

Business Suite with 1 kingsize bed and 1 sofa

3 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: City View

See availabilities

Suite

Suite Room with 1 king size bed

3 pers. max
48 m² / 516 sq ft

Bedding 1 x Double bed(s)
Views: City View
Accessible room

See availabilities

Room

Superior Room with 1 king size bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Room

Deluxe City View with 1 king size bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Suite

Suite Room with 1 king size bed

3 pers. max
48 m² / 516 sq ft

Bedding 1 x Double bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

Mercure Karawang

Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia
41361 KARAWANG
Indonesia

GPS:-6.328304, 107.290948

+62 267 8638888

+62 267 8638000

Railway station
Highway exit

KARAWANG BARAT

Highway exit

Access: 2 km / 1.24 mi 5 min drive

KARAWANG

Railway station

Access: 10 km / 6.21 mi 30 min walk / 15 min drive

SAN DIEGO HILLS

Tourist attraction

Access: 5 km / 3.11 mi 10 min drive

SEDANA GLOF CLUB

Sports centre

Access: 8 km / 4.97 mi 15 min drive

WONDERLAND WATER PARK

Sports centre

KARAWANG NIGHT FESTIVAL

Amusement park

KARAWANG CENTRAL PLAZA

Shopping centre/mall

Access: 1 km / 0.62 mi 5 min walk

TECHNO MART

Shopping centre/mall

FESTIVE WALK

Shopping centre/mall

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

KEMUNING RESTAURANT

Kemuning Restaurant is a 24 hours All Day Dining Restaurant, serves authentic Indonesian delicacies and International cuisine including Western and Asian.

KUNOICHI JAPANESE RESTAURANT

Kunoichi Japanese Restaurant served a fushion modern Japanese Sushi, Ramen, Teppanyaki, and Bento with cold beer or sake for a memorable dining experience.

VOULA LOUNGE & BAR

Voula Lounge & Bar. Experience a new spot with stunning panoramic city view at the heart of Karawang city centre.

CUP COFFEE

Non contractual photo

LOUNGE BAR

Meetings & Events

Number of Meeting Room: 10
Surface of the largest room: 761 m² / 8191.328 sq ft
Maximum seats capacity: 600
Maximum capacity for banquets: 200

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 528 reviews

Devi N. Couples - 6/24/2026 Confirmed reviews ALL

Dear Ibu Devi n., Terima kasih telah meluangkan waktu untuk membagikan pengalaman Anda di Mercure Karawang. Kami sangat senang mengetahui bahwa Anda menikmati lokasi hotel yang strategis, suasana yang nyaman, serta pelayanan yang ramah dari tim kami selama menginap bersama kami. Kami juga mengucapkan terima kasih atas penilaian positif yang diberikan terhadap berbagai aspek pengalaman menginap Anda, mulai dari proses check-in, kenyamanan kamar, kebersihan, sarapan, hingga pelayanan dari seluruh tim. Apresiasi dan masukan dari tamu seperti Anda menjadi motivasi bagi kami untuk terus meningkatkan kualitas pelayanan dan memberikan pengalaman terbaik bagi setiap tamu. Terima kasih juga atas kepercayaan dan loyalitas Anda sebagai anggota ALL Accor. Kami sangat menghargai dukungan Anda dan berharap dapat kembali menyambut Ibu pada kunjungan berikutnya untuk pengalaman menginap yang lebih berkesan. Warm regards, M Revy Gunadi Front Office Manager

Frans B. D. Families - 5/15/2026 Confirmed reviews ALL

Dear Bapak Frans B. D., Terima kasih telah meluangkan waktu untuk memberikan ulasan mengenai pengalaman Anda di Mercure Karawang. Kami senang mengetahui bahwa Anda menikmati kamar yang luas, pemandangan yang baik, serta merasa puas dengan proses booking yang mudah dan cepat. Namun demikian, kami juga menyampaikan permohonan maaf atas beberapa kendala yang Anda alami, seperti waktu check-in yang cukup lama, kondisi kebersihan dan kerapian kamar, serta suasana kamar yang dirasa kurang segar. Masukan Anda sangat berharga dan akan segera kami tindak lanjuti bersama tim terkait untuk meningkatkan standar pelayanan, kebersihan, dan pengalaman tamu secara keseluruhan. Terima kasih atas kepercayaan Anda. Kami berharap dapat memberikan pengalaman yang jauh lebih baik pada kunjungan Anda berikutnya. Hormat kami, M Revy GUNADI Front Office Manager

Widia S. Couples - 5/13/2026 Confirmed reviews ALL

Dear Ibu Widia S., Terima kasih telah memberikan ulasan positif mengenai pengalaman Anda di Mercure Karawang. Kami sangat senang mengetahui bahwa Anda merasa sangat nyaman selama menginap, serta puas dengan kamar, kebersihan, layanan staf, dan pengalaman sarapan yang kami sajikan. Ulasan Anda menjadi motivasi bagi kami untuk terus menjaga dan meningkatkan kualitas pelayanan agar tetap memberikan pengalaman terbaik bagi seluruh tamu. Kami berharap dapat kembali menyambut Ibu pada kunjungan berikutnya. Hormat kami, M Revy GUNADI Front Office Manager

Imam D. Business - 5/10/2026 Confirmed reviews ALL

Dear Bapak Imam D., Terima kasih telah meluangkan waktu untuk memberikan ulasan mengenai pengalaman Anda di Mercure Karawang. Kami sangat senang mengetahui bahwa Anda merasa puas dengan lokasi hotel yang strategis serta keseluruhan pengalaman menginap yang baik. Apresiasi khusus Anda kepada Ibu Gendis juga akan kami sampaikan sebagai bentuk penghargaan atas pelayanan yang telah diberikan. Terima kasih atas kepercayaan Anda kepada kami. Kami berharap dapat kembali menyambut Bapak pada kunjungan berikutnya di Mercure Karawang. Hormat kami, M Revy GUNADI Front Office Manager

Nandang M. Business - 5/8/2026 Confirmed reviews ALL

Dear Mr. Nandang M., Thank you very much for sharing your detailed and positive feedback regarding your stay at Mercure Karawang. We are delighted to know that you had an excellent overall experience and appreciated the service provided by all our team members, as well as the quality of food and value for money. It is also wonderful to hear your positive remarks about your booking experience through the Accor ALL App and your recognition as a Platinum member. We sincerely appreciate your special mention of Melda R, and we will ensure your appreciation is shared with her as a motivation to continue delivering exceptional service. Your feedback regarding the welcome amenity has also been noted and will be reviewed by our team for improvement. We are also glad that you enjoyed Kemuning Restaurant, the Café at 1st Floor, and the bar experience, as well as the overall dining and service quality across different outlets. Thank you once again for your trust and loyalty. We look forward to welcoming you back to Mercure Karawang for another comfortable and memorable stay. Warm regards, M Revy GUNADI Front Office Manager

Web-users rating

Other web-users rate our hotel

201 reviews 8.4/10 Location
601 reviews 7.7/10 Room
766 reviews 9.3/10 Service
13 reviews 7.1/10 WiFi
472 reviews 8.9/10 Food
331 reviews 8/10 Cleanliness
243 reviews 9/10 Breakfast
139 reviews 6/10 Comfort

24 reviews 8.3/10 Location
76 reviews 6.7/10 Room
74 reviews 9.1/10 Service
38 reviews 7.5/10 Cleanliness
26 reviews 8.7/10 Breakfast
22 reviews 5.9/10 Comfort

15 reviews 8.3/10 Location
32 reviews 6.5/10 Room
35 reviews 9.2/10 Service
22 reviews 8.1/10 Food
17 reviews 6.8/10 Cleanliness
15 reviews 5.7/10 Comfort
14 reviews 9.1/10 Breakfast

18 reviews 8.2/10 Location
36 reviews 7.3/10 Room
43 reviews 9/10 Service
22 reviews 8.1/10 Cleanliness
13 reviews 8.8/10 Breakfast
6 reviews 6.1/10 Comfort

6 reviews 8.7/10 Location
12 reviews 6.7/10 Room
10 reviews 9.2/10 Service
6 reviews 8.3/10 Value
6 reviews 7.6/10 Cleanliness
5 reviews 5.8/10 Comfort

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

At Mercure Karawang, we provide a range of facilities to enhance your stay:

Free Wi-Fi and high-speed internet
On-site private parking and valet service
Breakfast buffet and 24-hour room service
Air conditioning and 32-inch LCD TVs
Wheelchair accessible facilities and rooms
Outdoor swimming pool and children's pool
Mercure Fitness center and Spa for an additional charge
Kemuning Restaurant and Kunoichi Japanese Restaurant
Voula Lounge & Bar and Cup Coffee
10 meeting rooms and a business center
Laundry and dry cleaning services for an additional fee
Shuttle service for an additional charge

What dining options are available?

Mercure Karawang offers diverse dining experiences:

Kemuning Restaurant: Authentic Indonesian and International cuisine, open 24 hours daily.
Kunoichi Japanese Restaurant: Modern Japanese fusion, open daily from 03:00 AM to 03:00 PM.
Voula Lounge & Bar: Poolside snacks and drinks with city views, open daily from 03:00 PM to 11:00 PM.

We also provide a children's menu, halal, and vegetarian options.

What are the check-in and check-out times?

At Mercure Karawang, check-in is available from 02:00 PM, and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Karawang regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.