The Larwill Studio Melbourne - Art Series 4 stars

Customer review rating (ALL Rating) 4.6/5 1,524 reviews

The Larwill Studio Melbourne - Art Series - Image 1
The Larwill Studio Melbourne - Art Series - Image 2
The Larwill Studio Melbourne - Art Series - Image 3
The Larwill Studio Melbourne - Art Series - Image 4

Description

Hotel extras

  • The Farmacy welcomes everyone with its honest-to-goodness fare and friendly atmosphere

  • With Melbourne Zoo one way, & The Queen Victoria markets another, you are perfectly positioned

  • Immerse yourself in David Larwill's Australian artwork.

  • The Larwill Studio's location is perfect for discovering the north of Melbourne and the CBD.

  • Enjoy views of Royal Park

Our accommodation(s)

Book this hotel
Room 1

Share the Larwill Studio love with a friend or family member in a Larwill Twin. Get lost in North Melbourne's art and culture and then retire in your room full of Art Series signature comforts and 2 fluffy beds.

Max. number of persons
4
Area
From 29 / 312 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 29 / 312 sq ft
  • Bedding 2 x Double bed(s)

Stay Inspired in our Larwill Parkview King, combining Art Series signature comforts with Larwill's Studio quirks. Rest up in your comfy bed, get creative at the work desk or grab a coffee and take in the incredible parkland views.

  • Views:

    Park view

Max. number of persons
3
Area
From 29 / 312 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Share the Larwill Studio love with a friend or family member in a Larwill Twin. Get lost in North Melbourne's art and culture and then retire in your room full of Art Series signature comforts and 2 fluffy beds.

  • Views:

    Park view

Max. number of persons
4
Area
From 29 / 312 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

With floor to ceiling views of the parklands and twinkly lights of the CBD, these Larwill Parkview Corner Kings are in a class of their own. Combined with Art Series signature comforts and Larwill artworks, you will be chuffed you stayed.

  • Views:

    City View or Park view

Max. number of persons
3
Area
From 29 / 312 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

The Larwill Studio Melbourne - Art Series

48 Flemington Road
3052 PARKVILLE
Australia

GPS:-37.795059, 144.949801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 96 rooms
  • 96 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • French
  • Italian
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

One Restaurant

Breakfast

  • Breakfast à la carte Additional charge

Business

3 Meeting rooms

Family

Services for children

  • Outdoor playground for children
  • Play area
  • Green area
  • Children''s TV Channels

Sports and leisure

Bike rack facilities

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft
  • Parking pricing: 17.41 28 AUD Per day

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

THE FARMACY RESTAURANT AND BAR

The Farmacy opens its doors to guests to enjoy a modern menu, or a drink at the bar. Serving up goodness and wholesome meals, you are sure to find a great bite to eat or The Farmacy located onsite.

Cooking style
Cafe
Capacity
100
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Takeaway Meals
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Apple Pay

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

The Farmacy opens its doors to guests to enjoy a modern menu, or a drink at the bar. Serving up goodness and wholesome meals, you are sure to find a great bite to eat or The Farmacy located onsite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,524 reviews

Customer review rating 4.5/5

Danusha E. Families - Confirmed reviews ALL

Dear Guest, Thank you for choosing to stay with us again, and for taking the time to share your feedback. We’re pleased to hear you found the hotel’s connection to the hospital so convenient, particularly when travelling from interstate, and that our flexibility with late check-out helped make things a little easier during your little man’s surgery. We appreciate your suggestions regarding extra towels and adding biscuits or cookies to our tea and coffee selection. We’re glad you enjoyed the range of tea and coffee, and we’ll share your suggestions with the team for consideration. We also completely understand changing your mind about the room cleaning option, especially with little eaters keeping things messy! We hope everything went well with the surgery and look forward to welcoming you back again. Kind regards, Caitlin

Customer review rating 5.0/5

Jemima C. Business - Confirmed reviews ALL

Dear guest, Thank you for returning to The Larwill and for taking the time to share such lovely feedback. It is wonderful to know that your experiences with us have continued to leave a positive impression. Your ongoing support means a great deal to our team, and we look forward to welcoming you back for many more enjoyable stays. With kind regards, Marge The Larwill Studio

Customer review rating 5.0/5

Julian T. Couples - Confirmed reviews ALL

Good morning Julian, Thank you for your lovely feedback! We’re delighted to hear that our team could accommodate your flexible check-in and 12:00pm check-out, and that you found our reception team friendly and helpful. It’s wonderful to know you enjoyed your stay and found our location convenient for the trams to the city and other local attraction's. We truly appreciate your kind words and look forward to welcoming you back to The Larwill Studio! Warm Regards, The Larwill Team

Customer review rating 3.0/5

Rafael R. S. Couples - Confirmed reviews ALL

Dear Rafael, Thank you for taking the time to share your feedback, and for choosing to stay with us again. We truly appreciate your continued support and are sorry to hear that some aspects of the bathroom impacted your stay. We value your feedback and hope to have the opportunity to provide you with a more enjoyable stay in the future. We do have a limited number of rooms with walk in showers please let us know if this would suit your needs better in the future. If there is anything else we can do to enhance your experience, please do not hesitate to let us know. Thank you for bringing these matters to our attention, and we hope to welcome you back for a much-improved experience. Please reach out to myself directly so I can assure your experience is up to the Art Series Standard. Warm Regards, Austin Front Office Manager

Customer review rating 5.0/5

Narelle C. Families - Confirmed reviews ALL

Dear guest, Thank you for your wonderful feedback. We’re delighted to know you had such a relaxing stay and enjoyed the restful surroundings and easy access to the property. It’s especially pleasing to hear that you slept so well. We truly appreciate your kind comments and look forward to welcoming you back for another enjoyable stay. With kind regards, Marge The Larwill Studio

Dear Guest, Thank you for choosing to stay with us again, and for taking the time to share your feedback. We’re pleased to hear you found the hotel’s connection to the hospital so convenient, particularly when travelling from interstate, and that our flexibility with late check-out helped make things a little easier during your little man’s surgery. We appreciate your suggestions regarding extra towels and adding biscuits or cookies to our tea and coffee selection. We’re glad you enjoyed the range of tea and coffee, and we’ll share your suggestions with the team for consideration. We also completely understand changing your mind about the room cleaning option, especially with little eaters keeping things messy! We hope everything went well with the surgery and look forward to welcoming you back again. Kind regards, Caitlin

Customer review rating 5.0/5

Jemima C. Business - Confirmed reviews ALL

I have stayed at the Larwill several times now and am always impressed by the cleanliness, how well appointed it is and the high standard customer service.

Dear guest, Thank you for returning to The Larwill and for taking the time to share such lovely feedback. It is wonderful to know that your experiences with us have continued to leave a positive impression. Your ongoing support means a great deal to our team, and we look forward to welcoming you back for many more enjoyable stays. With kind regards, Marge The Larwill Studio

Customer review rating 5.0/5

Julian T. Couples - Confirmed reviews ALL

Flexible on check in and agreed 12.00 checkout. Friendly reception, very helpful. An excellent place to stay, and handy for the tram.

Good morning Julian, Thank you for your lovely feedback! We’re delighted to hear that our team could accommodate your flexible check-in and 12:00pm check-out, and that you found our reception team friendly and helpful. It’s wonderful to know you enjoyed your stay and found our location convenient for the trams to the city and other local attraction's. We truly appreciate your kind words and look forward to welcoming you back to The Larwill Studio! Warm Regards, The Larwill Team

Customer review rating 3.0/5

Rafael R. S. Couples - Confirmed reviews ALL

We stayed 2 nights for an event. We have stayed in this hotel often and it is starting to show its age. The bath tub is very slippery and bathroom handles are worn out and very sharp.

Dear Rafael, Thank you for taking the time to share your feedback, and for choosing to stay with us again. We truly appreciate your continued support and are sorry to hear that some aspects of the bathroom impacted your stay. We value your feedback and hope to have the opportunity to provide you with a more enjoyable stay in the future. We do have a limited number of rooms with walk in showers please let us know if this would suit your needs better in the future. If there is anything else we can do to enhance your experience, please do not hesitate to let us know. Thank you for bringing these matters to our attention, and we hope to welcome you back for a much-improved experience. Please reach out to myself directly so I can assure your experience is up to the Art Series Standard. Warm Regards, Austin Front Office Manager

Customer review rating 5.0/5

Narelle C. Families - Confirmed reviews ALL

Very clean and comfortable room. Great location and convenient parking. The beds were sooo comfy. Dark and quiet room.

Dear guest, Thank you for your wonderful feedback. We’re delighted to know you had such a relaxing stay and enjoyed the restful surroundings and easy access to the property. It’s especially pleasing to hear that you slept so well. We truly appreciate your kind comments and look forward to welcoming you back for another enjoyable stay. With kind regards, Marge The Larwill Studio

Customer review rating 3.5/5

Frank K. Couples - Confirmed reviews ALL

Pleasant polite

Dear Frank, Thank you for taking the time to leave a review of your stay with us at The Larwill Studio. We’re pleased to hear you found our team pleasant and polite. We’re sorry to hear that parking was an issue during your stay. We appreciate you bringing this to our attention and hope to welcome you back for a more seamless experience next time. Warm Regards, The Larwill Team

Customer review rating 0.5/5

Brett G. Families - Confirmed reviews ALL

We booked two rooms. The Park View room was excellent — bright, spacious and filled with natural light. Unfortunately, the other room was quite dark and felt a little dank. As an Accor Gold member, we were disappointed that the hotel couldn’t extend our stay by an extra night, although it worked out fine in the end as we moved into a single room. The most frustrating part was at checkout, when we were told we couldn’t use an Accor voucher towards food we had consumed at the hotel restaurant. Given the Accor membership, this was disappointing and not what we expected. On the positive side, the hotel is very conveniently located for the Melbourne hospitals, which is a real advantage if you’re staying for appointments or visiting someone in hospital. Overall, a mixed stay — great location and one very good room, but a few service issues took the shine off the experience

Good afternoon Brett, Thank you for taking the time to provide such detailed feedback. We’re pleased to hear that you enjoyed the Park View room and found it bright, spacious and filled with natural light, and that our convenient location was beneficial for your hospital visits. We’re sorry, however, that your second room did not provide the same experience and felt dark. We also understand your disappointment regarding the additional night we apologise we were not able to accommodate you in two separate rooms as you would have preferred due to extremely limited availability. We also apologise for the difficulties you experienced when using your Accor dining voucher towards your restaurant charges. All restaurant discounts and dining vouchers do need to be presented in the restaurant at the time of dining, and unfortunately, we were unable to assist you with applying the voucher at reception during check-out. We're sorry that we were not able to provide clearer guidance at the time. We appreciate that, as an Accor Gold member, you have certain expectations around the benefits associated with your membership, and we’re sorry that your experience fell short. Your comments regarding the service issues have been shared with our team for review. We value your continued loyalty as an Accor member and hope we have the opportunity to provide you with a much smoother and more enjoyable stay in the future. We look forward to welcoming you back again soon. Please reach out to myself directly so I can assure your experience is up to the Art Series Standard. Warm Regards, Austin Front Office Manager

Customer review rating 1.0/5

Christopher L. Business - Confirmed reviews ALL

the hotel messed up my reservation i was booked and this was confirmed by email yet when i turned up i was told i wasnt in the system. the front person did get me aroom for the first night but i ahd to find accomodation after that. i was presenting to people in the hoteal over the two days. the experience was stressful (told no room 1030pm at night) and inconvenient. As os today no one has appoligfised for the booking error.

Good afternoon Christopher, Thank you for sharing your experience. We are sincerely sorry for the significant inconvenience and stress caused by the error with your reservation. We completely understand how frustrating this must have been, particularly arriving at 10:30pm and being told that your confirmed booking could not be found, and with your presentation commitments at the hotel over the following two days. While we’re pleased our team was able to secure a room for your first night, we recognise that having to arrange alternative accommodation afterwards was far from an acceptable experience. We also apologise that you had not received an apology or follow-up regarding the booking error. Your feedback has been shared with the Conference & Events team so the circumstances can be reviewed and addressed appropriately. We sincerely apologise for letting you down and appreciate you bringing this matter to our attention. We sincerely hope that you will consider staying with us again in the future and allow us to demonstrate our commitment to providing excellent hospitality. Please reach out to myself directly so I can assure your experience is up to the Art Series Standard. Warm Regards, Austin Front Office Manager

Customer review rating 3.0/5

Hannah H. Business - Confirmed reviews ALL

Stayed for 5 days.

Dear Guest, Thank you for taking the time to share your feedback following your five-night stay with us. We’re sorry that your overall experience was only okay and that our dining options did not meet your expectations. We apologise for the limited vegetarian selection at breakfast and, in particular, for your experience with dinner. We understand how frustrating it would have been to wait an hour for your order, only to find that the docket had not reached the kitchen and it had then closed, leaving you without a meal that evening. This is certainly not the experience we want for our guests, and we’ll share your feedback with our restaurant team so this can be reviewed. We appreciate you bringing these concerns to our attention and hope we have the opportunity to provide you with a much better experience in the future. Kind regards, Caitlin

Customer review rating 5.0/5

Teegan &. W. M. Families - Confirmed reviews ALL

We stayed so we were close to the hospital. Was a lovely place

Dear Guest, Thank you for your lovely feedback. We’re pleased to hear The Larwill Studio was a convenient place to stay while being close to the hospital, and that you enjoyed your time with us. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Caitlin

Customer review rating 5.0/5

Donna P. Business - Confirmed reviews ALL

The rooms are very modern kept clean and the beds are super comfortable. The heating and aircon system works well. All in all a very nice experience.

Dear Guest, Thank you for your lovely feedback. We’re delighted to hear you enjoyed the modern, well-presented room, comfortable bed and high standard of cleanliness. It’s also great to know the heating and air conditioning worked well and that your room was well stocked for your stay. We truly appreciate you taking the time to share your experience and hope to have the pleasure of welcoming you back to The Larwill Studio again soon! Kind regards, Caitlin

Customer review rating 4.5/5

Kate S. Families - Confirmed reviews ALL

The staff were very accommodating to our changing needs due to our child’s stay in the hospital. They could not have been more helpful and understanding.

Dear Guest, Thank you for taking the time to share your feedback with us. We’re so pleased to hear our team were accommodating and understanding as your needs changed during your child’s hospital stay. We understand this can be a difficult time, and we’re glad we could make your stay a little easier. We also appreciate your feedback regarding the small bin, lack of dishwashing facilities and bathroom ventilation. We’ll share these comments with the relevant teams for consideration. We’re particularly grateful for your feedback on our sustainability initiatives, and your suggestion regarding a separate recycling bin is certainly helpful. We hope your child is doing well, and we wish your family all the very best. We hope to have the opportunity to welcome you back again soon! Kind regards, Caitlin

Customer review rating 4.5/5

Judith H. Solo - Confirmed reviews ALL

Everything and everyone were great! Especially Grace. Room was a great size, view was incredible especially as Sun going down. Public transport was close even with maintenance on tram lines buses were still good & timely. I would have like to eat at Farmacy but ran short on time but the Coffee was great.

Dear Guest, Thank you for such lovely feedback! We’re delighted to hear you enjoyed the spacious room, incredible park views and convenient public transport options. It’s also wonderful to know you enjoyed our coffee, and we’re sorry you didn’t quite have enough time to try Farmacy Restaurant during your stay. A special thank you for mentioning Grace. We’ll be sure to pass your kind words on to her, as we know she’ll be thrilled to hear she helped make your stay a great one. We also appreciate your feedback regarding the iron and ironing board, and we’ll have these items checked. Thank you again for staying with us, and we hope to welcome you back to The Larwill Studio again soon! Kind regards, Caitlin

Customer review rating 4.0/5

Shirley B. Business - Confirmed reviews ALL

Good

Dear Guest, Thank you for your lovely feedback and for continuing to choose The Larwill Studio for your stays. It’s always a pleasure having you stay with us, and we truly appreciate your ongoing loyalty and support. We look forward to welcoming you back again soon! Kind regards, Caitlin

Customer review rating 3.0/5

Alex S. Business - Confirmed reviews ALL

Wasn’t the nicest check in experiance- didn’t feel welcome

Good Afternoon Alex, Thank you for sharing your feedback. We’re sorry to hear that your check-in experience did not leave you feeling as welcomed as you should have. A warm and friendly arrival is so important, we work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. We’ll certainly share your comments with our team as a reminder of the experience we want every guest to have. We hope we have the opportunity to welcome you back and provide a much more positive experience next time. Your feedback is incredibly valuable to us, and we appreciate your patience and understanding. We would be grateful for the opportunity to make amends and provide you with the exceptional experience that we are known for. Please reach out to myself directly so I can assure your experience is up to the Art Series Standard. Warm Regards, Austin Front Office Manager

Customer review rating 5.0/5

Lyndel R. Couples - Confirmed reviews ALL

Great location and comfortable beds. Lovely views.

Dear guest, Thank you for your kind feedback. We’re delighted to hear that you enjoyed the setting and appreciated the beautiful outlook from your accommodation. It was a pleasure having you stay with us, and we hope to see you again on your next visit. With kind regards, Marge The Larwill Studio

Customer review rating 4.5/5

Jacob L. Couples - Confirmed reviews ALL

Welcoming friendly staff Clean room Met our needs for our stay

Dear guest, Thank you for your lovely feedback. We’re delighted that our team made you feel at home and that your visit was a pleasant one. It was a pleasure having you with us, and we hope to have the opportunity to welcome you back in the future. With kind regards, Marge The Larwill Studio

Customer review rating 5.0/5

Sarah G. Families - Confirmed reviews ALL

We thoroughly enjoyed our recent stay at the Larwill. The rooms were comfortable with everything we needed. The staff were friendly and very helpful. The convenience of the restaurant, cafes and grocery store right there was amazing. We will definitely be back.

Dear guest, Thank you for such a wonderful review. We’re delighted to hear that your visit was so enjoyable and that our team helped make your time with us memorable. It’s also great to know that the surrounding amenities added to the ease of your visit. We truly appreciate your recommendation and look forward to welcoming you again. With kind regards, Marge The Larwill Studio

Customer review rating 4.5/5

Ljupco I. Couples - Confirmed reviews ALL

We had a voucher given to us as a birthday present. To be able to use the voucher we had to make the booking over the phone. There for the call centre centre instead of booking a king bed room, she booked a 2 king single beds room. At check-in the staff were polite and helpful and after the first night staying in the 2 singles room we got moved to the king room for the 2nd night.

Dear Guest, Thank you for taking the time to share your feedback, and we’re sorry for the misunderstanding with your room type when making your booking. We understand this would have been disappointing, particularly when you had specifically requested a king bed room. We’re pleased our team could assist during your stay and arrange a move to a king room for your second night. We’ll also share your feedback regarding the booking experience with the relevant team to help avoid similar misunderstandings in the future. We hope you still enjoyed your getaway and that we have the opportunity to welcome you back for a smoother experience next time. Kind regards, Caitlin

Customer review rating 5.0/5

Jacqueline D. Business - Confirmed reviews ALL

Check in staff were exceptional, very attentive and accommodating

Dear Guest, Thank you for your wonderful feedback. We’re so pleased to hear you had such a welcoming experience and that our team went above and beyond to make your stay enjoyable. It’s especially lovely to hear your kind words about our check-in team. We’ll be sure to pass on your feedback, as recognition like this means a lot to the team. We hope to have the pleasure of welcoming you back to The Larwill Studio again soon! Kind regards, Caitlin

Other web-users rate our hotel

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  • 389 reviews 8.3/10 Cleanliness
  • 205 reviews 7.1/10 Food
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