The Larwill Studio Melbourne - Art Series 4 stars

Customer review rating (ALL Rating) 4.6/5 1,549 reviews

The Larwill Studio Melbourne - Art Series - Image 1
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The Larwill Studio Melbourne - Art Series - Image 4

Description

Hotel extras

  • The Farmacy welcomes everyone with its honest-to-goodness fare and friendly atmosphere

  • With Melbourne Zoo one way, & The Queen Victoria markets another, you are perfectly positioned

  • Immerse yourself in David Larwill's Australian artwork.

  • The Larwill Studio's location is perfect for discovering the north of Melbourne and the CBD.

  • Enjoy views of Royal Park

Our accommodation(s)

Book this hotel
Room 1

Share the Larwill Studio love with a friend or family member in a Larwill Twin. Get lost in North Melbourne's art and culture and then retire in your room full of Art Series signature comforts and 2 fluffy beds.

Max. number of persons
4
Area
From 29 m² / 312 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 29 m² / 312 sq ft
  • Bedding 2 x Double bed(s)

Stay Inspired in our Larwill Parkview King, combining Art Series signature comforts with Larwill's Studio quirks. Rest up in your comfy bed, get creative at the work desk or grab a coffee and take in the incredible parkland views.

  • Views:

    Park view

Max. number of persons
3
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Share the Larwill Studio love with a friend or family member in a Larwill Twin. Get lost in North Melbourne's art and culture and then retire in your room full of Art Series signature comforts and 2 fluffy beds.

  • Views:

    Park view

Max. number of persons
4
Area
From 29 m² / 312 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

With floor to ceiling views of the parklands and twinkly lights of the CBD, these Larwill Parkview Corner Kings are in a class of their own. Combined with Art Series signature comforts and Larwill artworks, you will be chuffed you stayed.

  • Views:

    City View or Park view

Max. number of persons
3
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

The Larwill Studio Melbourne - Art Series

48 Flemington Road
3052 PARKVILLE
Australia

GPS:-37.795059, 144.949801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 96 rooms
  • 96 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • French
  • Italian
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

One Restaurant

Breakfast

  • Breakfast à la carte Additional charge

Business

3 Meeting rooms

Family

Services for children

  • Outdoor playground for children
  • Play area
  • Green area
  • Children''s TV Channels

Sports and leisure

Bike rack facilities

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft
  • Parking pricing: 28 AUD 28 AUD Per day

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

THE FARMACY RESTAURANT AND BAR

The Farmacy opens its doors to guests to enjoy a modern menu, or a drink at the bar. Serving up goodness and wholesome meals, you are sure to find a great bite to eat or The Farmacy located onsite.

Cooking style
Cafe
Capacity
100
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Takeaway Meals
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Apple Pay

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

The Farmacy opens its doors to guests to enjoy a modern menu, or a drink at the bar. Serving up goodness and wholesome meals, you are sure to find a great bite to eat or The Farmacy located onsite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,549 reviews

Customer review rating 5.0/5

Thorne J. Families - Confirmed reviews ALL

Dear Guest, Thank you for your lovely feedback. We understand that days at the Royal Children’s Hospital can be incredibly stressful, and we’re so glad our team could provide a welcoming and supportive place for you to rest when you needed it most. It’s wonderful to hear you found the room comfortable, clean and affordable, and that our convenient access to the hospital helped make things a little easier. I’ll be sure to share your kind words with our reception team. We hope we can welcome you back to The Larwill Studio soon! Kind regards, Caitlin

Customer review rating 5.0/5

Imogen C. Families - Confirmed reviews ALL

Dear Guest, Thank you for your lovely feedback! We’re delighted our team made you feel welcome and that you enjoyed the clean room and comfortable bed. We’re also glad we could arrange a late check-out to help make your appointments at the Royal Children’s Hospital a little less stressful. We look forward to welcoming you back to The Larwill Studio whenever you need us. Kind regards, Caitlin

Customer review rating 5.0/5

Amanda P. Families - Confirmed reviews ALL

Dear guest, We are deeply sorry for your loss and extend our heartfelt condolences to you and your family during this incredibly difficult time. We hope the additional time we were able to offer brought some comfort as you stayed close to your loved ones. Our thoughts are with you all, and we thank you for allowing us to provide a little support during such a heartbreaking period. With kind regards, Marge The Larwill Studio

Customer review rating 4.5/5

Karen F. Families - Confirmed reviews ALL

Dear Guest, Thank you for your lovely feedback and for choosing to stay with us again. We’re pleased our convenient location, flexible booking arrangements and ability to accommodate your request for rooms next to each other helped make your stay a little easier during your hospital visits. It’s also wonderful to hear you enjoyed the friendly and efficient service from our team and the food at The Farmacy. We understand that hospital visits can involve a lot of uncertainty, so we’re glad we could help make your accommodation arrangements as smooth as possible. Thank you again for your continued support. We wish you all the best and look forward to welcoming you back to The Larwill Studio whenever you need us. Kind regards, Caitlin

Customer review rating 5.0/5

Donald P. Business - Confirmed reviews ALL

Dear Guest, Thank you for such wonderful feedback! We’re delighted you discovered The Larwill Studio and enjoyed our location, atmosphere and comfortable, refreshing rooms. It’s also great to hear you found the booking process simple and easy. We’re so pleased you enjoyed our sustainability initiative and the rewards available when choosing to skip daily housekeeping. It’s a great way to help reduce our environmental impact while giving our guests a little something extra! We hope to welcome you back for another amazing stay soon! Kind regards, Caitlin

Dear Guest, Thank you for your lovely feedback. We understand that days at the Royal Children’s Hospital can be incredibly stressful, and we’re so glad our team could provide a welcoming and supportive place for you to rest when you needed it most. It’s wonderful to hear you found the room comfortable, clean and affordable, and that our convenient access to the hospital helped make things a little easier. I’ll be sure to share your kind words with our reception team. We hope we can welcome you back to The Larwill Studio soon! Kind regards, Caitlin

Customer review rating 5.0/5

Imogen C. Families - Confirmed reviews ALL

Staff were extremely helpful and kind. Rooms were clean and the bed super comfortable. Provided a late check out which made our appointments at RCH feel calm and easy.

Dear Guest, Thank you for your lovely feedback! We’re delighted our team made you feel welcome and that you enjoyed the clean room and comfortable bed. We’re also glad we could arrange a late check-out to help make your appointments at the Royal Children’s Hospital a little less stressful. We look forward to welcoming you back to The Larwill Studio whenever you need us. Kind regards, Caitlin

Customer review rating 5.0/5

Amanda P. Families - Confirmed reviews ALL

My daughter, son in law and I stayed for 3 nights while my newborn grandson had surgery. Unfortunately he passed away and the staff allowed us a late check out to give us extra time in the hospital

Dear guest, We are deeply sorry for your loss and extend our heartfelt condolences to you and your family during this incredibly difficult time. We hope the additional time we were able to offer brought some comfort as you stayed close to your loved ones. Our thoughts are with you all, and we thank you for allowing us to provide a little support during such a heartbreaking period. With kind regards, Marge The Larwill Studio

Customer review rating 4.5/5

Karen F. Families - Confirmed reviews ALL

Hotel is conveniently located with the children’s hospital & a 10 minute walk to Royal Melbourne hospital which was perfect for this stay. Staff always friendly & efficient when booking & also when needing to change bookings due to hospital date changes. Also accommodated our request to have 2 rooms next to each other. The onsite restaurant Farmacy was great for breakfast, lunch & dinner. Last time we stayed we were offered 10% discount at the Farmacy but not this time which was disappointing as it does help the budget when staying multiple days.

Dear Guest, Thank you for your lovely feedback and for choosing to stay with us again. We’re pleased our convenient location, flexible booking arrangements and ability to accommodate your request for rooms next to each other helped make your stay a little easier during your hospital visits. It’s also wonderful to hear you enjoyed the friendly and efficient service from our team and the food at The Farmacy. We understand that hospital visits can involve a lot of uncertainty, so we’re glad we could help make your accommodation arrangements as smooth as possible. Thank you again for your continued support. We wish you all the best and look forward to welcoming you back to The Larwill Studio whenever you need us. Kind regards, Caitlin

Customer review rating 5.0/5

Donald P. Business - Confirmed reviews ALL

Never knew this place existed, wow great location, rooms and atmosphere.

Dear Guest, Thank you for such wonderful feedback! We’re delighted you discovered The Larwill Studio and enjoyed our location, atmosphere and comfortable, refreshing rooms. It’s also great to hear you found the booking process simple and easy. We’re so pleased you enjoyed our sustainability initiative and the rewards available when choosing to skip daily housekeeping. It’s a great way to help reduce our environmental impact while giving our guests a little something extra! We hope to welcome you back for another amazing stay soon! Kind regards, Caitlin

Customer review rating 5.0/5

Sally K. Families - Confirmed reviews ALL

Second visit and we will be back!

Dear Guest, Thank you for choosing to stay with us again! We’re delighted to hear you enjoyed your second visit and our beautiful views. It’s always lovely to welcome returning guests, and we look forward to seeing you again for visit number three! Kind regards, Caitlin

Customer review rating 3.5/5

Richard S. Families - Confirmed reviews ALL

We enjoyed our stay, whilst disappointed that we had to pay above what we believed was the agreed maximum charge for our family whilst attending appointments at the Royal Children's Hospital.

Dear Guest, Thank you for taking the time to share your feedback. We’re glad you enjoyed your stay and found our location convenient for your visits to the Royal Children’s Hospital. Thank you also for your kind words about the service I provided. It was a pleasure assisting you during your stay. I’m sorry for the confusion and disappointment regarding the room rate. Unfortunately, our Standard King rooms, which are available at the $180 hospital rate, were fully booked during your stay. As a result, we reserved our next most affordable room type under the hospital rate, the Parkview King, at $200 per night. While we always do our best to offer the lowest available rate, this can sometimes be affected by room availability and hotel occupancy. We understand this may not have been what you were expecting and appreciate your understanding. We also appreciate you bringing the coffee cup marks on the bedside tables to our attention, along with your support for our sustainability efforts. Your feedback is valuable to us, and we hope to welcome you and your family back to The Larwill Studio in the future! Kind regards, Caitlin

Customer review rating 4.0/5

Nathan R. Families - Confirmed reviews ALL

very convenient, beds very comfortable

Dear Guest, Thank you for your lovely feedback! We’re delighted you found your stay convenient and enjoyed the comfort of our beds. We hope to have the pleasure of welcoming you back to The Larwill Studio again soon. Kind regards, Caitlin

Customer review rating 1.0/5

Deborah N. Families - Confirmed reviews ALL

The first room we were allocated smelled overwhelmingly like sewage. When we went and asked for a new room the front desk were not surprised or apologetic they just gave us a new room. The new room was dirty. The table had not been wiped down and the floor was not vaccumed. By this time we’re too tired after a very long day so we decided to just wipe the table down ourselves.

Good afternoon Deborah, Thank you for taking the time to share your feedback. We are sincerely sorry for the disappointing experience you had during your stay. We apologise that your first room had an overwhelming sewage smell and, when you raised this with our Front Desk team, that your concerns were not met with the level of care and apology you should have received. We understand how frustrating this would have been, particularly after a long day of travel. It is equally disappointing to hear that the replacement room had not been properly cleaned, with the table requiring wiping and the floor not being vacuumed to our usual standards. This falls well below the standards we expect for our rooms. We are particularly sorry that, after an already long day, you felt you had to clean the table yourself rather than being able to simply settle in and rest. Your feedback has been shared with our Housekeeping and Front Office teams so that we can address these shortcomings and ensure greater attention is given to both room presentation and guest care. Please accept our sincere apologies. We appreciate you bringing these matters to our attention and hope we can have the opportunity to restore your confidence in The Larwill Studio. Warm Regards, Austin Front Office Manager

Customer review rating 5.0/5

Deb Q. Families - Confirmed reviews ALL

This is my third stay there this year whilst my husband has been in the RMH and I can not fault this accommodation. It is clean safe & secure and all the staff are very accommodating

Dear Guest, Thank you so much for your lovely feedback and for choosing The Larwill Studio as your go-to accommodation during such an important time for you and your husband. We understand that hospital stays can be unpredictable, so we’re glad our flexible booking arrangements and accommodating team have helped make things a little easier. It means a lot to hear that you feel safe and comfortable with us, and that you’ve consistently found our rooms clean and our team welcoming. I’ll be sure to share your kind words with the team. We wish you all the best and look forward to welcoming you back whenever you need us! Kind regards, Caitlin

Customer review rating 4.5/5

Helen W. Families - Confirmed reviews ALL

We had a comfortable stay and the location was ideal for the purpose of our trip to Melbourne. The rom was well appointed and very clean.

Dear Helen, Thank you for your lovely feedback. We’re delighted to hear that you had a comfortable stay and found our location ideal for your visit to Melbourne. It’s wonderful to know you enjoyed the well-appointed and very clean room. We truly appreciate you taking the time to share your experience and hope to have the pleasure of welcoming you back to The Larwill Studio in the future. Sincerely, The Larwill Team

Customer review rating 2.0/5

Rebecca P. Business - Confirmed reviews ALL

There was a terrible smell in the rooms - it seemed like a sewer smell. Rooms were cleaned daily but empty room service rubbish etc wasn'ty taken and smelt when I returned back. Towel supply was poor and they were horrible, rough and old. And the bath mat was more the size of a hand towel. As per instructions from reception and all the signage in the hotel, it says the Restaurant is open til 8pm with the kitchen closing 15min prior. I went down at around 7.15 for a meal on the Thursday (as did another family) and we were told the kitchen was already closed. I told them that wasn't good enough as it's advertised as being open and after a bit of convincing they decided to seat us and the other guests, but we felt rushed to leave. This is my second stay here I use it for work purposes however, when I stayed a few years ago I remember it as being much nicer. The table in the room was wonky, with a broken leg and access to charging points for phones next to the beds was very poor. I ended up having to move the beds/tables around to be able to access them. All in all, it was a good stay. But there is a lot that needs improving and fixing.

Good Morning Rebecca, Thank you for taking the time to provide such detailed feedback following your recent stay with us. While we’re pleased to hear that you still found your stay to be good overall and that The Larwill Studio continues to be convenient for your work trips, we’re disappointed that several aspects of your experience did not meet the standard we aim to provide. Please accept our sincere apologies for the unpleasant odour you experienced in the room. This is certainly not the experience we want for our guests. We sincerely apologise for the issues with rubbish removal, towels and bathmat, and the maintenance concerns with the table. We have shared your comments with our Housekeeping and Maintenance teams for review. We also apologise for the confusion regarding the restaurant’s advertised opening hours and that you felt rushed once seated. We understand how disappointing this would have been, particularly as a returning guest. Your feedback is very valuable, and we’re sorry that your recent experience did not meet the standard you remember from your previous stay. We hope to have the opportunity to provide you with a much-improved experience next time. Please reach out to myself directly so I can assure your experience is up to the Art Series Standard. Warm Regards, Austin Front Office Manager

Customer review rating 4.0/5

Martin C. Solo - Confirmed reviews ALL

The king bed guest room was spacious and comes with a desk, two chairs, a reclining sofa, and a Nespresso coffee machine. What is missing are espresso-sized cups that would fit the coffee machine. The bathroom is spacious and there is plenty of space behind the wash basin to place your personal toiletries. The bed is very comfortable and the bedlinen was silky smooth and nice to touch.

Dear Guest, Thank you for your lovely and detailed feedback! We’re delighted you enjoyed the spacious room, comfortable bed, silky-smooth linen and beautiful views of Royal Park. It’s also great to hear you found the Accor ALL app easy to use and that your stay lived up to the photos online. We appreciate your suggestion regarding espresso-sized cups for the Nespresso machine and will pass this feedback on to our team for consideration. Thank you for choosing The Larwill Studio. We hope to have the pleasure of welcoming you back for another relaxing stay soon! Kind regards, Caitlin

Customer review rating 3.5/5

Frith T. Families - Confirmed reviews ALL

The room was ok. Didn’t realise my daughter would be on a trundle bed. Aircon didn’t work so temp in room exceeded 25 degrees. Had to open door to hall way to let some cool air in. I don’t believe it was worth the price I paid

Good morning Frith, Thank you for sharing your feedback. Apologies the room configuration was not as you expected. We sincerely apologise that the trundle bed arrangement was not as expected and that the appropriate information was not passed onto yourself from your travel booker. We also apologise the air conditioning was not operating correctly during your stay. We understand how uncomfortable this would have been, particularly with the room temperature exceeding 25°C. We are always here to assist with any issues relating to the air conditioning and would have been happy to assist in adjusting the temperature to your desired comfort level. We encourage guests to contact our reception team at any time should they experience an issue, so we can promptly assist and rectify it during your stay. We’re also sorry you felt the stay did not represent good value for the price paid. Your comments have been shared with our team, and we hope to have the opportunity to provide you and your family with a more comfortable experience in the future. Please reach out to myself directly so I can assure your experience is up to the Art Series Standard. Warm Regards, Austin Front Office Manager

Customer review rating 5.0/5

Caitlin M. Couples - Confirmed reviews ALL

Amazing Staff and Hotel. We had the perfect stay at The Larwill

Dear Guest, Thank you for your wonderful feedback! We’re so pleased to hear you had the perfect stay at The Larwill Studio and that our team helped make your experience so enjoyable. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon! Kind regards, The Larwill Studio Team

Customer review rating 4.0/5

Phillip L. Families - Confirmed reviews ALL

The room was very good but the tv did not have any foxtel channels.

Dear Guest, Thank you for your feedback. We’re delighted to hear you found your room very comfortable and enjoyed your stay. We appreciate your comments regarding the Foxtel channels. We understand that having a good range of entertainment options can make a difference to your stay, and we’ll keep your feedback in mind as we continue to review our in-room offerings. We hope to welcome you back to The Larwill Studio again soon! Kind regards, Caitlin

Customer review rating 2.0/5

Jessie P. Families - Confirmed reviews ALL

Great service and friendly staff just a pity the shower wasn’t clean. The soap rack had soap all over it from the previous patrons. I mentioned it on check out and was told I’ll get housekeeping to look at it, no apology.

Dear Guest, Thank you for taking the time to share your feedback. While we’re pleased to hear you found our team friendly and the service good, I’m very sorry that the cleanliness of your shower fell short of expectations. The soap residue left on the soap rack should have been addressed before your arrival, and you should have received a more understanding response and an apology when you raised the issue at check-out. Thank you again for bringing these matters to our attention. We hope to have the opportunity to provide you with a much better experience in the future. Kind regards, Caitlin

Customer review rating 3.0/5

Michelle C. Families - Confirmed reviews ALL

I didn't mind the stay. It was just upsetting to see how downhill the place has gotten. Our room in particular had ~ broken towel rack and a faulty, stuck toilet button for flushing; the ironing board was snapped and stood crooked, the tap in the hand basin moved (it shouldn't), and a cigarette was under my bed! There was dust all over the 'extras' on the glass-top table. They hadn't stocked the room either. There was no milk or sugar. I did let reception know on check out so hopefully these things are attended to.

Dear Guest, Thank you for taking the time to share your feedback. I’m glad I had the pleasure of checking you in and that I was able to assist with getting the room cleaned up for you. I would also like to sincerely apologise for the condition of the room and the maintenance issues you encountered. This is certainly not the standard we aim to provide, and I understand how disappointing it must have been, particularly when you have stayed with us before and noticed a decline. I appreciate you bringing these concerns to our attention at check-out, and I will ensure your feedback regarding the maintenance issues, cleanliness and missing amenities is passed on to the relevant teams for follow-up. Thank you again for your kind words about the team and the booking process, despite the disappointing room experience. We hope to have the opportunity to provide you with a much better stay in the future. Kind regards, Caitlin

Customer review rating 4.5/5

Mark G. Couples - Confirmed reviews ALL

This hotel is always a fun stay with the focus on David Larwill's colourful and creative art. Staff are great, beds are comfortable and Royal Park offers a chance to relax in a bit of nature. The only disappointment was that there was no bar or restaurant facilities open on a Saturday night.

Dear Guest, Thank you for your lovely feedback and for continuing to appreciate the unique artwork throughout The Larwill Studio. We’re delighted you enjoyed the comfortable beds, friendly service and the opportunity to unwind near Royal Park. We’re sorry our restaurant and bar facilities weren’t available on Saturday evening, and understand this was disappointing. We also appreciate your kind comments about our Appelles amenities and sustainability initiatives. We look forward to welcoming you back for another colourful and comfortable stay soon! Kind regards, Caitlin

Customer review rating 3.5/5

Tracey M. Solo - Confirmed reviews ALL

Great location. Good price. I don't like the liquid soap rather than bars. Too many LED lights at night but no different to other hotels.

Dear guest, Thank you for sharing your feedback and for recommending us. We appreciate your suggestions regarding the bathroom amenities and lighting, and we will take these into consideration as we continue to enhance our facilities. Your comments are valuable to us, and we hope to have the pleasure of welcoming you again for an even more enjoyable visit. With kind regards, Marge The Larwill Studio

Other web-users rate our hotel

  • 673 reviews 9.4/10 Location
  • 938 reviews 8.7/10 Room
  • 694 reviews 9.1/10 Service
  • 13 reviews 6.4/10 WiFi
  • 477 reviews 9/10 Comfort
  • 398 reviews 8.3/10 Cleanliness
  • 208 reviews 7.2/10 Food
  • 179 reviews 9.4/10 Vibe

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