Name: The Chen Melbourne - Art Series - ALL
Address: 850 Whitehorse Road, BOX HILL, 3128, AU
Telephone: +61391310200
Rating: 4.4

The Chen Melbourne - Art Series

Featuring 100 intelligently designed suites that are complemented with the vibrant works of Chinese born, Australian Artist, Zhong Chen. The Chen plays home to local and interstate travellers looking for a stay for work or play. Featuring spectacular views of Melbourne's CBD and surrounding suburbs from the impressive rooftop pool, fitness centre, entertainment deck and all the while only being a hop, skip and jump to Box Hill's exciting dining precinct.

This luxury boutique hotel hosts a myriad of features including in room art library and dedicated art channel plus impressive Melbourne city skyline views. Set in Box Hill just outside Melbourne's vibrant CBD, The Chen takes its design cues from celebrated Australian abstract artist Zhong Chen. The Chen has been crafted with the unique art inspired touch points that Art Series Hotels are celebrated for.

The Chen is the centre stage to Whitehorse Towers, the tallest and most dynamic development outside of the Melbourne CBD, in the thriving suburb of Box Hill. Trams are at the doorstep ready to whisk you away if you wish to explore.

Our team looks forward to welcoming you at The Chen! Nestled just 14kms from Melbourne's bustling CBD you'll find us located in the vibrant suburb of Box Hill.

Hazel De Jesus, Hotel Management

Hotel extras

Take in uninterupted views of Melbourne's CBD skyline from the level 24 Pool Deck
Our unique, boutique accommodation features walls adorned with art of Zhong Chen
We are a convenient 5 minute walk to Epworth Private Hospital and Box Hill hospital
Enjoy our entertainment pavilion which is complete with barbeques and seating to wine and dine

Our accommodation(s)

Suite

Chen Queen

2 pers. max
27 m² / 290 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Suite

Chen Twin with Two Queen Beds

4 pers. max
27 m² / 290 sq ft

Bedding 2 x Queen size bed(s)

See availabilities

Suite

Chen Deluxe King

3 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s)

See availabilities

Suite

Chen Deluxe King Balcony

3 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

See availabilities

Suite

Chen 2 Bedroom Deluxe Interconnecting

6 pers. max
58 m² / 624 sq ft

Bedding 2 x King size bed(s)

See availabilities

Studio

Chen King Balcony

2 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

See availabilities

Hotel location

The Chen Melbourne - Art Series

850 Whitehorse Road
3128 BOX HILL
Australia

GPS:-37.817567, 145.118462

+61 3 9131 0200

+61 3 9131 0201

Boxhill Station

Railway station

Access: 350 m / 0.22 mi 4 min walk / 3 min drive

Box Hill TownHall

Art and Culture

Access: 850 m / 0.53 mi 9 min walk / 4 min drive

Taxi

12.5 AUD 12.5 AUD

Box Hill Community Arts Centre

Art and Culture

Access: 1.4 km / 0.87 mi 18 min walk / 5 min drive

Taxi

12.5 AUD 12.5 AUD

Aqualink

Sports centre

Access: 2.1 km / 1.3 mi 20 min walk / 5 min drive

Taxi

12 AUD 12 AUD

Box Hill Action Indoor Sports

Sports centre

Access: 2.45 km / 1.52 mi 46 min walk / 12 min drive

Taxi

12.5 AUD 12.5 AUD

Box Hill Miniature Steam Railway

Other attractions

Access: 2.5 km / 1.55 mi 28 min walk / 7 min drive

Taxi

12.5 AUD 12.5 AUD

Village Cinema Doncaster

Cinema district

Access: 4.3 km / 2.67 mi 55 min walk / 10 min drive

Taxi

16 AUD 16 AUD

Box Hill Gardens

Park

Access: 700 m / 0.43 mi 8 min walk / 3 min drive

Taxi

12 AUD 12 AUD

Whitehorse Road Linear Reserve

Park

Access: 1 km / 0.62 mi 14 min walk / 6 min drive

Taxi

10 AUD 10 AUD

Hagenauer Reserve

Park

Access: 1.1 km / 0.68 mi 15 min walk / 5 min drive

Taxi

10 AUD 10 AUD

Surrey Park Playground

Park

Access: 1.4 km / 0.87 mi 18 min walk / 6 min drive

Victoria Rose Reserve

Park

Access: 1.6 km / 0.99 mi 19 min walk / 8 min drive

Taxi

10 AUD 10 AUD

Blackburn lake Sanctuary

Lake

Access: 4.2 km / 2.61 mi 58 min walk / 12 min drive

Taxi

15 AUD 15 AUD

Boxhill Central

Shopping centre/mall

Access: 350 m / 0.22 mi 2 min walk / 1 min drive

China Bar

Restaurant and cafe district

Access: 550 m / 0.34 mi 8 min walk / 3 min drive

Taxi

10 AUD 10 AUD

Phoenix Kitchen

Restaurant and cafe district

Access: 600 m / 0.37 mi 8 min walk

Taxi

10 AUD 10 AUD

Dodee Paidang

Restaurant and cafe district

Access: 1.34 km / 0.83 mi 10 min walk / 5 min drive

Taxi

10 AUD 10 AUD

Katori

Restaurant and cafe district

Golden Lily

Restaurant and cafe district

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Wheelchair accessible
Wi-Fi
Air conditioning

Pool

The Chen features an impressive 25m rooftop pool with expansive views across Box Hill and the Melbourne city skyline. Take a dip or lay poolside on the large sundeck. For those wanting to stay undercover, set yourself up in entertainment pavilion complete

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 776 reviews

Shylie K. Families - 6/15/2026 Confirmed reviews ALL

There is a blonde bobbed young female who works at the front counter. Your existence annoys her. I didnt take I personally when I saw her treat a clearly frazzled women dreadfully . E-mail dont get responded to used 2 different email addresses.

Dear Shylie, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations, particularly in relation to service and communication. This is certainly not the standard of hospitality we aim to provide, and we appreciate you bringing this to our attention. Please be assured your feedback will be addressed with the team. We also apologise for the inconvenience caused by the parking availability and understand how frustrating this must have been. At the same time, we’re pleased to hear our night team was able to assist and provide the level of care you expected. Thank you again for your honest feedback. We truly value it and appreciate your understanding. Kind regards, Hazel De Jesus General Manager

Zhicheng C. Families - 6/14/2026 Confirmed reviews ALL

Service is good, room is decently clean

Dear Zhicheng, Thank you so much for your kind words and for choosing to stay with us at The C.. We’re thrilled to hear that you enjoyed your time with us and truly appreciate you taking the time to share your experience. If you’d like to help others discover us, we’d be grateful if you could share your experience online by leaving us a Google Review using the link below: https://g.page/r/CX3Tp5kbKtYdEBM/review Your feedback means a lot to our team and helps us continue providing exceptional experiences to all our guests. We look forward to welcoming you back to The C. soon! Warm regards, The C. Team

Mei Y. L. Couples - 6/9/2026 Confirmed reviews ALL

The staff has been friendly both times I have been there. I enjoy how much space there is in each room.

Dear Mei, Thank you for your kind feedback. We’re delighted to know you continue to enjoy your stays with us. Your loyalty is greatly appreciated, and we look forward to welcoming you back again soon. To get the most of your stay, we recommend signing up to our complimentary loyalty program. You will earn points, avail of priority check in and other perks. Please let me know if you'd like to sign up. Kind regards, Hazel De Jesus General Manager

Charlene B. Families - 6/9/2026 Confirmed reviews ALL

Great spot for a short stay in busy Box Hill! Perfect location for a quick run around Box Hill Gardens, with a great local playground, lots of shops, and plenty of food options. If you love Asian culture and food, this area to stay. Only downfall is parking but great if you like to walk around 😀

Dear Charlene, Thank you for your feedback and for choosing to stay with us. We’re delighted to hear you enjoyed your time with us. We also appreciate your comments and will continue looking for ways to enhance the guest experience. Thank you again for your support, and we look forward to welcoming you back soon. Kind regards, Hazel De Jesus General Manager

Yoon H. K. Families - 6/9/2026 Confirmed reviews ALL

Perfect place for my boys annually basketball tournament in Mel. Staffs also helpful and friendly. Will stay again next year.

Dear Yoon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Chen Team