Mantra on Queen Brisbane 4 stars

Customer review rating (ALL Rating) 3.7/5 529 reviews

Mantra on Queen Brisbane - Image 1
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Mantra on Queen Brisbane - Image 4
570 Queen Street, 4000 BRISBANE, Australia

Description

Hotel extras

  • Our central location right on the Brisbane River grants access into the exciting CBD

  • We offer a range of Hotel Rooms and fully self-contained One and Two Bedroom Apartments

  • Our hotel facilities include a 24 hour reception, WiFi, undercover parking, pool, spa, and gym

  • Host your next function with us, in our extensive conferencing and event facilities

  • Within walking distance of Brisbane's premier shopping and dining districts

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Joinable bed(s)

Hotel location

Mantra on Queen Brisbane

570 Queen Street
4000 BRISBANE
Australia

GPS:-27.462176, 153.030816

Telephone
Fax +61 7 3236 9637

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

There is no lifeguard on duty and parents/guardians are responsible for the safety of children and themselves. An adult must accompany any child under the age of 15 years.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  529 reviews

TripAdvisor Rating  3.5/5  1,438 reviews

Bad start to the stay

TripAdvisor rating 3.0/5

Pablo E Couples - TripAdvisor review

We fly a fair bit from CNS to BNE and stay here regularly. As an Accor gold member it’s generally been great service here. Last long weekend we stayed here from Fri to Mon at room 2702. Thanks for the welcome pack and bottle of Rose. However, the bathroom was missing the lid over the drain to which we immediately notified reception. Nothing was done about it. On the Saturday we mentioned it again nothing was done again. On the Sunday we mentioned again as this time injured my little toe, ripped off the nail, and ended with a purple toe. This time we also asked the young fella to get the room serviced. We came back later room unserviced and lid still missing. Came down again and was lied saying there was no availability over weekends to service. Upon check out kudos to James for finally being the listener, acknowledging and apologising to us. Useless staff who are not able to think quickly or interested in doing their job properly should be removed immediately

Never again!

Customer review rating 1.0/5

Peter S. Couples - Confirmed reviews ALL

Booked in an hour later to secure a car park. Car park ticket given as only a few parks are available for guests. Attended an outing and on return there were no designated park spots available even though I paid for one. Was directed to another secure car park by receptionist for over night security. Booking out from car park the next morning and was charged $90. Complained to Mantra receptionist and asked to speak to the duty manager. Manager advised Mantra would reimburse me for parking fee and refund me for the nights accommodation. Bank details given to manager by email for parking fee and room booking to be refunded. No acknowledgment received for email sent . No reimbursement received to date.

Dear Peter, I sincerely apologize for the inconvenience you experienced with parking and your accommodation. Your situation is important to us, and I assure you we will address it promptly. Please allow us time to investigate, and I will ensure our team follows up regarding your reimbursement. Thank you for your patience - Luke, reception

Convenient to transport and food outlets

Customer review rating 5.0/5

Ian R. Couples - Confirmed reviews ALL

A great stay. The rooms were large enough and clean even though they were a little dated. We had a great view of the Brisbane river.

Hey Ian, Thank you for sharing your feedback! We’re thrilled to hear that you had a great stay and enjoyed the spacious, clean rooms along with the lovely view of the Brisbane River. We appreciate your high ratings for the booking experience, team service, and check-out process! Your suggestions for kitchen and bathroom upgrades are valuable, and we’ll certainly pass them along to our management team. We’re also glad to hear you’re satisfied with our sustainability initiatives. Thank you for considering recommending us to others! We hope to welcome you back soon for another wonderful stay. Safe travels! Warm regards, Chelsea Guest Service Agent Mantra on Queen

Great view of the Brisbane river and close to shops and public transport. Not far to walk into the city centre and cafes

TripAdvisor rating 5.0/5

iggyricho Couples - TripAdvisor review

A great stay. The rooms were large enough and clean even though they were a little dated. We had a great view of the Brisbane river. A Woolworths supermarket is right next door so food can be cooked in the rooms kitchen. Just a short walk down Ann Street to Central station.

Clean, comfortable stay

Customer review rating 4.5/5

R. Solo - Confirmed reviews ALL

Friendly obliging staff. Clean comfortable room.

Thank you for your feedback! We're so glad you enjoyed your stay and found our staff friendly and accommodating. It’s great to hear that your room was clean and comfortable. We hope to welcome you back soon for another wonderful experience!

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Other web-users rate our hotel

  • 241 reviews 7/10 Location
  • 411 reviews 5.2/10 Room
  • 274 reviews 7.7/10 Service
  • 12 reviews 2.5/10 WiFi
  • 185 reviews 3.1/10 Cleanliness
  • 145 reviews 4.5/10 Comfort
  • 87 reviews 2.5/10 Amenities
  • 86 reviews 2.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.