Mantra Mooloolaba Beach 4 stars

Customer review rating (ALL Rating) 4.5/5 3,231 reviews

Mantra Mooloolaba Beach - Image 1
Mantra Mooloolaba Beach - Image 2
Mantra Mooloolaba Beach - Image 3
Mantra Mooloolaba Beach - Image 4
7 Venning St, 4557 MOOLOOLABA, Australia

Description

Hotel extras

  • Located on the beachfront Esplanade along with free onsite Parking

  • Outdoor pool & spa, indoor heated pool, gym and games room

  • Observation deck with gazebo and rooftop outdoor BBQ area

  • 24-hour reception and internet lounge

  • Four conference rooms with state-of-the-art AV equipment & offer a choice of delegate packages

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Penthouse

3 Bedroom Penthouse

Photo out of - 3 Bedroom Penthouse

You will be hard pressed to leave this level of comfort, with your very own private rooftop patio with 6 person spa and BBQ facilities along with a private balcony, full kitchen and laundry facilities, providing an outstanding stay.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 126 m² / 1356 sq ft

Bedding

King size bed(s) x2

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • 6 pers. max
  • 126 m² / 1356 sq ft
  • Bedding 2 x King size bed(s) and 2 x Single bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony
See availabilities

Apartment

1 Bedroom Superior Apartment

Photo out of - 1 Bedroom Superior Apartment

Full of light and fresh breezes, your modern self-contained apartment features a refurbished kitchenette, lounge area with a TV and some rooms include a spa bath.

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

1 Bedroom Ocean View Apartment

Photo out of - 1 Bedroom Ocean View Apartment

You will discover the same fabulous 1 Bedroom Apartment facilities all with a rejuvenating spa bath, spacious living area and kitchenette. The one big difference is that striking ocean view which you can soak in from your private balcony.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 55 m² / 592 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Studio/kitchenette
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

1 Bedroom Ocean Superior Apartment

Photo out of - 1 Bedroom Ocean Superior Apartment

Offering guaranteed ocean views and a spa bath, the 1 Bedroom Ocean Superior also offers a fully refurbished kitchenette. Enjoy gazing out from your floor to ceiling balcony window, or catching some fresh ocean air on your private balcony.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Studio/kitchenette
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom Apartment

Photo out of - 2 Bedroom Apartment

Whether you are after a quick getaway or planning to stay a little longer, our 2 Bedroom Apartment helps you forget about the daily grind, with beautiful views from your large outdoor balcony. Lay back, relax and let the spa bath do its work.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 86 m² / 925 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

3 Bedroom Apartment

Photo out of - 3 Bedroom Apartment

Whether you are after a quick getaway or planning to stay a little longer, our 3 Bedroom Apartment helps you forget about the daily grind, with beautiful views from your large outdoor balcony. Lay back, relax and let the spa bath do its work.

  • Most of the accommodation:

    Balcony

Max. number of persons
7
Area
From 126 m² / 1356 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

Mantra Mooloolaba Beach

7 Venning St
4557 MOOLOOLABA
Australia

GPS:-26.678563, 153.116972

Telephone
Fax +61 7 5452 2888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • 188 rooms
  • 30 family rooms
  • 188 non-smoking rooms
  • 16 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • High Speed WiFi
  • WiFi in the communal areas
  • WiFi at the hotel Additional charge

Air conditioning

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Business

7 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Well-being

Indoor pool lower ground

  • Covered
  • On site

Outdoor pool podium level

  • Outside
  • On site

Gymnasium

  • On site
  • Sauna room

Sports and leisure

Gym

  • On site

Bike rack facilities

  • On site

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 201 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft

Services & equipment

  • Stairs

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

2 pools

Photo out of - Pool

Mantra Mooloolaba Beach features a pool surrounded by lush gardens, and a tranquil indoor heated pool, with spa and sauna.

Indoor pool lower ground

Indoor heated pool or outdoor lagoon style pool

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Indoor pool
  • Heated Pool
  • Chlorure treatment

Access & Security

  • Staff trained in first aid

Dimension

  • Pool Depth Min: 1.29 m / 4.26 ft
  • Pool Depth Max: 1.6 m / 5.25 ft
  • Pool Size Min: 8.39 m / 27.55 ft
  • Pool Size Max: 9.19 m / 30.19 ft

Outdoor pool podium level

Indoor heated pool or outdoor lagoon style pool

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool
  • Heated Pool
  • Chlorure treatment

At your disposal

  • Swimming ring

Access & Security

  • Staff trained in first aid

Dimension

  • Pool Depth Min: 1.29 m / 4.26 ft
  • Pool Depth Max: 1.79 m / 5.9 ft
  • Pool Size Min: 8.39 m / 27.55 ft
  • Pool Size Max: 9.19 m / 30.19 ft

Mantra Mooloolaba Beach features a pool surrounded by lush gardens, and a tranquil indoor heated pool, with spa and sauna.

Fully equipped gym.

Featuring an array of picture perfect venues to choose from for your special day. From lush gardens to the stunning outdoor podium or private rooftop with views out over the Pacific, we will work with you to make this what you've dreamt of.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,231 reviews

Customer review rating 2.5/5

David S. M. Couples - Confirmed reviews ALL

Dear David, Thank you for your feedback. We sincerely apologise for the disappointment with your room allocation and the information provided by your travel agent. Unfortunately, the room was allocated according to the room type booked by your travel agent. Our Standard One-Bedroom Apartments are allocated from Level 1 and do not include an ocean view. We are sorry that you were incorrectly advised that all rooms had wonderful sea views. We have also followed up on the concerns you raised during your stay with the relevant departments, including the washing machine instructions. We’re pleased to hear that our staff, including Peter, were able to assist and make efforts to improve your stay. Thank you again for your feedback, it is greatly appreciated. Sincerely, Hana - Assistant Manager

Customer review rating 2.5/5

Craig W. Couples - Confirmed reviews ALL

Dear Craig, Thank you for taking the time to tell us about your experience at the Mantra Mooloolaba Beach. We’re pleased to hear that you found the apartment comfortable and clean. We appreciate your suggestions regarding updating the room, including replacing the spa bath with a larger shower and providing a TV with screen-mirroring capabilities. We’ll certainly pass these recommendations on to our relevant departments for consideration. We also apologise for the inconvenience caused by the fire alarm during the night. Your feedback regarding staff visibility has been passed onto our upper management team to review. We do have a fan in the bathroom, however, we have reported this to our Maintenance team to inspect and ensure it is working properly. Please also note that we have a 24 hour reception, and additional amenities and supplies are kept at reception. Our team is always available to assist whenever you need anything during your stay. Thank you again for your valuable feedback and suggestions. Sincerely, Hana - Assistant Manager

Customer review rating 4.0/5

Wenda L. Families - Confirmed reviews ALL

Hi Wenda, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your arrival and room allocation did not meet expectations, particularly regarding the twin bedding and your preference for a walk-in shower. We understand how frustrating this would have been after booking a specific room type. We’re pleased our team was able to find a more suitable room for you, and we’ll be sure to pass on your kind comments to the team member who assisted with separating the beds. It’s also wonderful to hear that you enjoyed the refurbished shower and that Hana was able to assist in resolving the difference in room category. We do apologise that the overall condition of the apartment did not reflect the standard you expected from a Premium Ocean View room. Your feedback regarding the tired condition of the apartment is valuable and will be shared with our team. Thank you again for your understanding, and we hope to have the opportunity to provide you with a much-improved experience on a future stay. Warm Regards, Lauren - Assistant Manager

Customer review rating 4.5/5

Danelle M. Friends - Confirmed reviews ALL

Dear Danelle, We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Amanda - Reception

Customer review rating 5.0/5

Elvira D. Families - Confirmed reviews ALL

Dear Elvira, We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Amanda - Reception

Hi Jo, Thank you for your feedback. We’re pleased to hear you enjoyed our great location and found your room comfortable! We are genuinely sorry that the pool noise affected your stay. We understand how disruptive unwanted noise can be, particularly when you are trying to relax and enjoy your accommodation. We sincerely apologise that this impacted your overall experience and appreciate you bringing it to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more peaceful and enjoyable stay. Kind Regards, Kaitlin Reception

Customer review rating 4.0/5

Michael M. Couples - Confirmed reviews ALL

Time to upgrade the TV and access to media and streaming.

Dear Michael, We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Kate - Reception.

Customer review rating 4.0/5

Ian M. Couples - Confirmed reviews ALL

Met our needs perfectly. Just like in the past.

Dear Ian, We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Kate - Reception.

Customer review rating 4.5/5

Robert C. Couples - Confirmed reviews ALL

Efficient and pleasant staff who were ready to assist. Easy check-in and out.

Hi Robert, Thank you for your wonderful review! We’re delighted to hear you enjoyed our convenient location, secure parking, and comfortable apartment. It’s also lovely to hear that our team made your check-in and check-out experience smooth and were ready to assist throughout your stay. We truly appreciate your kind feedback and look forward to welcoming you back again soon! Kind Regards, Kaitlin Reception

Customer review rating 4.5/5

Ashley C. Families - Confirmed reviews ALL

Very central to all the shops. The receptionist’s staff very helpful.The housekeepers very good.

Dear Ashley, We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Kate - Reception.

Customer review rating 3.5/5

Stephen M. Couples - Confirmed reviews ALL

Disappointed in the apartment we were allocated. Was on a lower level so obstructed sea view. It supposedly offered a fully refurbished kitchenette , but instead appeared tired and worn. Bedroom area was not really separate as formed part of passage from entry door. Despite this facilities of complex and location were great.

Hi Stephen, Thank you for taking the time to share your feedback with us. We’re pleased to hear that, despite your disappointment with the apartment, you still enjoyed your stay and appreciated our fantastic location and resort facilities. We’re sorry to hear that the apartment did not meet your expectations, particularly regarding the level of the apartment, the outlook and the condition of the kitchenette. We understand how important the advertised features and presentation of the apartment are when choosing where to stay, and we regret that this was not your experience. Your comments regarding the apartment’s layout and overall condition have also been noted and will be shared with our team for review. Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide a stay that better meets your expectations. Warm Regards, Lauren - Assistant Manager

Customer review rating 2.5/5

David S. M. Couples - Confirmed reviews ALL

Expected to have a room with balcony and view of the sea. First room (108) had no view and in fact we were faced with a 6 foot hedge and the pool traffic passing us. We could not have stayed a week in that room and in fact felt like just going home! Spent 1 night there and were relocated to room 815 for the next 6 nights and had to pay a cleaning fee. This room is located on the south side of the hotel and had sun from 7am till 8:30 and a narrow glimpse of the sea. Our agent had told us all rooms have wonderful sunny views of the sea - not so. Staff tried hard to improve our stay.

Dear David, Thank you for your feedback. We sincerely apologise for the disappointment with your room allocation and the information provided by your travel agent. Unfortunately, the room was allocated according to the room type booked by your travel agent. Our Standard One-Bedroom Apartments are allocated from Level 1 and do not include an ocean view. We are sorry that you were incorrectly advised that all rooms had wonderful sea views. We have also followed up on the concerns you raised during your stay with the relevant departments, including the washing machine instructions. We’re pleased to hear that our staff, including Peter, were able to assist and make efforts to improve your stay. Thank you again for your feedback, it is greatly appreciated. Sincerely, Hana - Assistant Manager

Customer review rating 2.5/5

Craig W. Couples - Confirmed reviews ALL

Room is due for a revamp. Replace the spa bath for a large shower. An updated TV that can accept guests screen mirroring. The worst part was the traffic noise but this wasn't the hotels fault. Fire alarm went off at 0230 and the staff should have been wearing a high vis fire vest so they could be identified. A supply of blankets to make guest a little warmer would have been a nice gesture.

Dear Craig, Thank you for taking the time to tell us about your experience at the Mantra Mooloolaba Beach. We’re pleased to hear that you found the apartment comfortable and clean. We appreciate your suggestions regarding updating the room, including replacing the spa bath with a larger shower and providing a TV with screen-mirroring capabilities. We’ll certainly pass these recommendations on to our relevant departments for consideration. We also apologise for the inconvenience caused by the fire alarm during the night. Your feedback regarding staff visibility has been passed onto our upper management team to review. We do have a fan in the bathroom, however, we have reported this to our Maintenance team to inspect and ensure it is working properly. Please also note that we have a 24 hour reception, and additional amenities and supplies are kept at reception. Our team is always available to assist whenever you need anything during your stay. Thank you again for your valuable feedback and suggestions. Sincerely, Hana - Assistant Manager

Customer review rating 4.0/5

Wenda L. Families - Confirmed reviews ALL

Poor start - our Premium Ocean View room did not have the beds separated and we were informed this was not possible even though we had booked a twin room. We wanted a walk in shower, not a bath which further complicated the process. A room was found, a very nice young man came and separated the beds. Refurbished shower excellent, kitchen ok but rest of apartment very tired and run down, certainly not the oceanview superior room we had booked. Hana contacted us before we left to advise a refund of $40 per night for the difference between the room booked and the room found for us would be arranged for us. Thank you.

Hi Wenda, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your arrival and room allocation did not meet expectations, particularly regarding the twin bedding and your preference for a walk-in shower. We understand how frustrating this would have been after booking a specific room type. We’re pleased our team was able to find a more suitable room for you, and we’ll be sure to pass on your kind comments to the team member who assisted with separating the beds. It’s also wonderful to hear that you enjoyed the refurbished shower and that Hana was able to assist in resolving the difference in room category. We do apologise that the overall condition of the apartment did not reflect the standard you expected from a Premium Ocean View room. Your feedback regarding the tired condition of the apartment is valuable and will be shared with our team. Thank you again for your understanding, and we hope to have the opportunity to provide you with a much-improved experience on a future stay. Warm Regards, Lauren - Assistant Manager

Customer review rating 4.5/5

Danelle M. Friends - Confirmed reviews ALL

Very pleasant stay, we have stayed multiple times, great location, amenities are well maintained and staff are very friendly and accommodating.

Dear Danelle, We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Amanda - Reception

Customer review rating 5.0/5

Elvira D. Families - Confirmed reviews ALL

The rooms were very clean and the staff were very nice, but above all the location is the best.

Dear Elvira, We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Amanda - Reception

Customer review rating 2.0/5

Jayne V. Couples - Confirmed reviews ALL

Prefer updated rooms. Maybe the mantra organising tours would make it more resort like.

Dear Jayne, Thank you for taking the time to tell us about your experience at the Mantra Mooloolaba Beach. We’re sorry to hear that your stay did not meet your expectations, particularly regarding the room condition and amenities. As a self contained apartment property, we have 24 hour reception, and additional supplies such as toilet paper are available whenever needed. Our team is always happy to assist. We do not have an on-site restaurant or offer breakfast. However, we’re happy to assist with booking any tours or activities you’d like to enjoy during your stay, and our staff can arrange these on your behalf. We appreciate your suggestions regarding room updates and creating a more resort style experience, and we’ll pass your feedback on to the upper managements. Thank you again for your feedback. Sincerely, Hana - Assistant Manager

Customer review rating 4.5/5

Terrence P. Couples - Confirmed reviews ALL

Very welcoming from check in to check out

Dear Terrence, Thank you for the great review and feedback of our hotel! We are glad to hear that you enjoyed your stay and hope to see you again in the near future. Kind Regards, Amanda - Reception

Customer review rating 5.0/5

Robin H. Solo - Confirmed reviews ALL

Lovely room. Comfy bed.Reception staff so polite, friendly and helpful. This was my 3rd stay. I have rebooked for my 4 th stay. Convenient to everything. Walking distance so easy if you have no car for shops and restaurants, or even just a coffee.

Dear Robin, We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Kate - Reception.

Customer review rating 5.0/5

Ian M. Friends - Confirmed reviews ALL

Great rooms with everything we needed

Dear Ian We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Amanda - Reception

Customer review rating 3.5/5

Marietta J. Couples - Confirmed reviews ALL

Too much traffic/ motorcycle noise. Shower too difficult for older people with a disability. Otherwise lovely unit, nice and sunny.

Dear Marietta, Thank you for taking the time to share your feedback with us. We’re glad to hear that you enjoyed the lovely, sunny apartment. We're sorry that the shower was difficult to use. We have a very limited number of Ocean View Rooms with walk in showers. For guests who prefer or require a walk-in shower, we would recommend booking our Two Bedroom Apartment or One Bedroom Superior Room, as these room types have more availability with walk-in showers. We also apologise that the traffic and motorcycle noise affected your stay. Unfortunately, as this is outside our control, we are unable to prevent noise from the surrounding area, but we certainly understand how this can be disruptive. Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide a more comfortable stay. Sincerely, Hana - Assistant Manager

Customer review rating 5.0/5

Marie S. Friends - Confirmed reviews ALL

Accomodation and facilities were clean, staff were friendly and helpful and so well located close to the beach, supermarket/bakery and local cafe’s/dining and shopping. Would highly recommend.

Dear Marie, We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Kate - Reception.

Customer review rating 4.0/5

Libby H. Couples - Confirmed reviews ALL

Great central location, good pool and very friendly staff. Great parking onsite as well. Only negative is the pillows, too hard but that is minor

Hi Libby, Thank you so much for taking the time to share your feedback with us! We’re so pleased to hear that you enjoyed our central location, pool, onsite parking and the friendly service from our team. We also appreciate you mentioning the pillows and are sorry they weren’t quite to your liking. We’ll certainly pass this feedback on to our team for consideration. It was lovely having you stay with us, and we hope to welcome you back to Mantra Mooloolaba Beach again soon! Kind regards, Kaitlin Reception

Customer review rating 3.5/5

Virginia T. Couples - Confirmed reviews ALL

Loved our stay however was disappointed with the way the evacuation was handled on the Friday night. Nobody really talked to us to let us know what was happening. We saw one staff running past us but we had to approach her. A lot of confusion! Not even a message to follow up the following day or an explanation. Therefore made it impossible to go back to sleep once we returned to our rooms for fear of another fire. I also asked for a late checkout but was informed I would have to pay..surprised me a bit cos I have had multiple stays at mantra sirocco and your property. I would have thought that a complimentary late checkout would have been a nice gesture after all the confusion and lack of sleep after the evacuation.

Dear Virginia, Thank you for taking the time to tell us about your experience at the Mantra Mooloolaba Beach. We’re glad to hear you loved our location, both pools, and the convenience of having Coles nearby. We’re very sorry to hear about your experience during the fire alarm. Our staff do their best to manage these situations, and once the Fire Brigade has confirmed that the building is safe, we assist guests to return to their rooms. If there is still any danger, the building would be fully evacuated and guests would be advised that they cannot return until it is safe. We sincerely regret that this process was not communicated clearly to you and that you were not offered a follow-up explanation the following day. We also apologise that the late check-out option was not communicated more appropriately, particularly given the circumstances. We understand your disappointment and regret that we did not offer a more thoughtful gesture. Your comments regarding the carpet have been noted and will be addressed with our upper management and owner. We will also follow up with our housekeeping team regarding the bathroom grout and general presentation of the room. Thank you again for your valuable feedback. We truly appreciate your continued support and hope to welcome you back for a more enjoyable and relaxing stay next time. Sincerely, Hana - Assistant Manager

Customer review rating 2.5/5

Perry O. Families - Confirmed reviews ALL

MINIMAL KITCHEN SUPPLIES. SOME DINNER TRAYS WOULD SAVE THE CARPET. MASSIVE BONUS HAVING COLES DOWNSTAIRS. A LOT OF NEARBY GOOD EATERIES HAVE CLOSED AND GONE SINCE MY LAST STAY. ITS A SHAME.

Dear Perry, Thank you for taking the time to share your feedback with us. We’re pleased to hear you found the apartment very tidy and clean and enjoyed the convenience of having Coles downstairs. We’re sorry to hear that some of the businesses you enjoyed during your previous stay have since closed. At the same time, Mooloolaba has become increasingly popular and busy, which has also encouraged new local businesses to open. There are now many new restaurants, cafés and bars to explore, giving our guests more options to try during their stay. We appreciate your suggestions regarding the kitchen supplies, dinner trays, and storage in the second bedroom, and we’ll certainly take these comments on board. We’ll also follow up with our housekeeping team regarding the message on the bathroom mirror to ensure this is addressed. Thank you again for your valuable feedback, and we hope to welcome you back again in the future. Sincerely, Hana - Assistant Manager

Other web-users rate our hotel

  • 1,514 reviews 9.8/10 Location
  • 2,040 reviews 6.8/10 Room
  • 1,301 reviews 9/10 Service
  • 81 reviews 3.7/10 WiFi
  • 637 reviews 4.5/10 Comfort
  • 612 reviews 6.4/10 Cleanliness
  • 371 reviews 4.5/10 Vibe
  • 13 reviews 4.8/10 Breakfast

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