Mantra Esplanade Cairns 4 stars

Customer review rating (ALL Rating) 4.5/5 1,352 reviews

Mantra Esplanade Cairns - Image 1
Mantra Esplanade Cairns - Image 2
Mantra Esplanade Cairns - Image 3
Mantra Esplanade Cairns - Image 4
53 57 The Esplanade, 4870 CAIRNS, Australia

Description

Hotel extras

  • Enjoy our onsite lagoon style pool, fully equipped gym and whirlpool spa.

  • Adjacent to the iconic Esplanade lagoon, perfect on those hot, Tropical North Queensland days

  • An easy 5 minute walk to the Reef Fleet Terminal

  • Surrounded by restaurants, bars and shops for you to go out and explore during your stay

  • Just a 10 minute walk to the Cairns Convention Centre

Our accommodation(s)

Book this hotel
Room 1
See availabilities

With sweeping views over the ocean, the Hotel Room Esplanade View is the perfect sanctuary from which to enjoy all that Cairns has to offer. Rooms are comfortably furnished, featuring WiFi access, along with tea and coffee making facilities.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Refrigerator/freezer
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning supplement
  • Hair dryer
  • Ironing board and flat-iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • 2 pers. max
  • 35 m² / 376 sq ft
  • Bedding 1 x King size bed(s)
  • Most of the accommodation: Balcony
See availabilities

Apartment

1 Bedroom Apartment Esplanade View

Photo out of - 1 Bedroom Apartment Esplanade View

All 1 Bedroom Esplanade View apartments boast esplanade views from your balcony, making it the perfect choice for those looking for a little more room. The living area has a LCD TV and each apartment also features kitchen and laundry facilities.

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom Apartment

Photo out of - 2 Bedroom Apartment

The 2 Bedroom Apartment offers plenty of living space for a family or group. With all the mod cons you will need for a relaxing holiday, including air conditioning, WiFi access, balcony, as well as a kitchen, laundry, living and dining area.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 95 m² / 1022 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom City View Dual Key Apartment

Photo out of - 2 Bedroom City View Dual Key Apartment

The 2 Bedroom City View Apartment features contemporary decor with tropical touches. With city views, each apartment has a balcony, kitchen, laundry, living and dining area and comprises of an interconnecting 1 Bedroom Apartment and Hotel Room.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 95 m² / 1022 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom Esplanade View Dual Key Apartment

Photo out of - 2 Bedroom Esplanade View Dual Key Apartment

Our 2 Bedroom Esplanade View comprise a interconnecting 1 Bedroom Apartment and Hotel Room with a common entrance door. Offering esplanade views, balcony, kitchen, laundry, spacious living and dining area, perfect for a family or group.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 95 m² / 1022 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

3 Bedroom Apartment

Photo out of - 3 Bedroom Apartment

If you are travelling as a family or group of friends, the 3 Bedroom apartments are exactly what you need. Enjoy your private balcony and spacious living areas, then cook up a storm in the fully equipped kitchen.

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 195 m² / 2098 sq ft

Bedding

Queen size bed(s) x2

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

Mantra Esplanade Cairns

53 57 The Esplanade
4870 CAIRNS
Australia

GPS:-16.921305, 145.777742

Telephone
Fax +61 7 4046 4242
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • 121 rooms
  • 45 family rooms
  • 41 connecting rooms
  • 121 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Korean

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas Additional charge

Air conditioning

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Family

Services for children

  • Foosball
  • Children''s TV Channels

Well-being

Mantra Esplanade Pool

  • Outside
  • On site

Gymnasium

  • On site

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.55 ft

Security

  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Accessible parking

Pool

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool
  • Chlorure treatment

Access & Security

  • Pool areas wheelchair accessible
  • Ramp access
  • Staff trained in first aid

Surrounded by tropical plants with a feature rock wall waterfall, our refreshing lagoon style pool and spa is the perfect place to relax and enjoy the tropics.

Get active in our fully equipped gym. The onsite gymnasium is located on the ground floor, adjacent to the pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,352 reviews

Customer review rating 5.0/5

Karen A. Business - Confirmed reviews ALL

Dear Karen, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our prime location and found our accommodation to your liking. Your preference for our services is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Harry Ha General Manager

Customer review rating 2.0/5

Sara P. Business - Confirmed reviews ALL

Dear Sara, Thank you for your feedback regarding your recent stay. I regret that the condition of your room did not meet your expectations. We appreciate your comments and will take them into consideration as we continually strive to enhance our guest experience. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Alexander W. Business - Confirmed reviews ALL

Dear Alexander, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our accommodation, staff, and location to your satisfaction. It is our goal to provide a memorable experience for our guests. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Evelyn W. Business - Confirmed reviews ALL

Dear Evelyn, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed your room and found our front staff helpful. We look forward to welcoming you back to Cairns in the future. Best regards, Harry Ha General Manager

Customer review rating 4.5/5

Bernadette M. D. Business - Confirmed reviews ALL

Dear Bernadette, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our prime location, found our staff helpful, and appreciated the comfort of your room and amenities. Best regards, Harry Ha General Manager

Dear Grant, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that our location and amenities met your needs. We look forward to welcoming you back for another visit. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Karen A. Business - Confirmed reviews ALL

Prefer the Mantra excellent accommodation, have tried other hotels locally, but prefer Mantra services!

Dear Karen, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our prime location and found our accommodation to your liking. Your preference for our services is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Harry Ha General Manager

Customer review rating 2.0/5

Sara P. Business - Confirmed reviews ALL

Room was really tired looking, furniture looks like it has come from Op shop, stains on carpet, holes in curtains , sad looking

Dear Sara, Thank you for your feedback regarding your recent stay. I regret that the condition of your room did not meet your expectations. We appreciate your comments and will take them into consideration as we continually strive to enhance our guest experience. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Alexander W. Business - Confirmed reviews ALL

The accommodation was great, the staff were great & set in the perfect location close to the Esplanade.

Dear Alexander, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our accommodation, staff, and location to your satisfaction. It is our goal to provide a memorable experience for our guests. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Evelyn W. Business - Confirmed reviews ALL

Was very happy with our room and the front staff were so helpful and accommodating. Definitely recommend and will stay again if we come back to Cairns.

Dear Evelyn, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed your room and found our front staff helpful. We look forward to welcoming you back to Cairns in the future. Best regards, Harry Ha General Manager

Customer review rating 4.5/5

Bernadette M. D. Business - Confirmed reviews ALL

excellent location, very helpful staff, lovely cool room, comfortable bed and amenties

Dear Bernadette, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our prime location, found our staff helpful, and appreciated the comfort of your room and amenities. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Sharon C. Solo - Confirmed reviews ALL

I found the Mantra Esplanade to be perfect for me. It was near restaurants, shops, museums, the night market , and seemed to be in the heart of the action. The cruise ship terminal was just a short walk. The room was large enough and comfortable. I loved the big balcony. The staff were top-notch. Everyone I dealt with was friendly and helpful. Although I was traveling solo, it looked like the double room configuration would be great for a group traveling together. There wasn’t daily room service, but it really worked out fine. I got new towels when I wanted them.

Dear Sharon, Thank you for taking the time to share your experience at Mantra Esplanade Cairns. We are delighted to hear that you found our location convenient and that our team provided you with friendly and helpful service. It is always gratifying to know that our guests appreciate the comfort of our rooms and the spacious balconies. We understand that not having daily room service can be an adjustment for some guests. However, we are pleased to hear that our towel replenishment met your needs during your stay. Your feedback is invaluable as we continually strive to enhance our services for all visitors. We hope to welcome you back to Mantra Esplanade in the future. Best regards, Harry Ha General Manager

Customer review rating 1.5/5

Elisabeth M. Business - Confirmed reviews ALL

Sadly I would give a rating of 3-4 being disatisfied … whilst your staff is great, the variation of the rooms is to massive and doesn’t allow a guest to be assured that they have a quality room. The two rooms that I had were both outdated, no longer contemporary, and stale, which makes it hard to enjoy being in the room. The rooms itself were clean and tidy and staff was helpful to the best of their ability. The modern reception is given an impression that the Mantra is a place where you can enjoy being away from home, which sadly is not the case with the rooms, where the interior is old-fashioned and used! Both rooms that I stayed in are in urgent need of a re-vamp of the interior design and new furniture if offered for commercial leasing – maybe something to share with the owners. As the rooms are also under the banner of the Mantra, I would have expected a far more positive experience and stay. My colleague stayed in a room that had been re-styled and that room was absolutely lovely. It should not depend on luck of the draw when you make a booking at the Mantra…

Dear Elisabeth, Thank you for taking the time to share your feedback regarding your recent stay at Mantra Esplanade Cairns. I appreciate your acknowledgment of our staff's efforts and the cleanliness of the rooms. I regret to hear that the accommodation did not meet your expectations, particularly in terms of the room decor and contemporary feel. We strive to provide a consistent and enjoyable experience for all our guests, and I understand how important this is, especially for business travel. Your comments regarding the variation in room quality have been duly noted. While we aim to offer a range of room styles to suit various preferences, I recognize that this can lead to inconsistencies in guest experiences. Your observations about the need for updates in room interiors will be shared with the relevant team members. We value feedback as it helps us enhance our services and facilities. Thank you once again for your comments, and I hope you will consider staying with us again in the future. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Holland K. Business - Confirmed reviews ALL

I checked in after hours the attendant on duty was very welcoming, professional and assisting. The room was very clean and well presented. Great location and it felt safe. This stay was for a work trip, and I will definitely stay here for personal trips to Cairns in future.

Dear Holland, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient, and that our team provided you with a warm welcome and assistance during your check-in. It is wonderful to know that you appreciated the cleanliness and comfort of your room. We look forward to welcoming you back for both work and personal trips in the future. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Joni H. Couples - Confirmed reviews ALL

The staff was amazing, they allowed us to check in early, gave us lots of good tips, ordered a taxi to the airport. The room was spacious, comfortable, had good amenities, a great location walking distance to the waterfront, restaurants, and shops! We loved it!

Dear Joni, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay, appreciated our staff's assistance, and found our location convenient. Your positive remarks inspire our team to continue providing excellent service. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Jan B. Couples - Confirmed reviews ALL

All staff very friendly and helpful

Dear Jan, Thank you for your kind remarks regarding our location and the friendliness of our staff. It is always rewarding to receive positive feedback from our guests, and I will ensure that your appreciation is shared with the team. Best regards, Harry Ha General Manager

Customer review rating 2.5/5

Hayley T. Business - Confirmed reviews ALL

The hotel is perfectly located on the centre of the esplanade. The rooms are clean but dated and there was a strong musty smell in our room which I suspect was from water damaged cabinets in the bathroom. The strangest thing for me is that at $250 +night there is no room cleaning or daily service. We stayed for 4 nights. You have to carry your dirty towels down to reception for exchange. You also have to empty your own rubbish and carry it down. In a hot an humid environment it feels a little cheap and cost saving.

Dear Hayley, Thank you for taking the time to share your feedback regarding your recent stay with us at Mantra Esplanade Cairns. We appreciate your positive comments about our prime location and the cleanliness of the rooms. I sincerely apologize for the musty smell you experienced and understand how uncomfortable this can be. Your concerns regarding the room service policy are duly noted, as we aim to provide a satisfactory experience for all our guests. Our approach to housekeeping is designed to maintain value while allowing guests control over their service preferences. However, I understand that this may not have met your expectations during your stay. Thank you once again for your valuable input, which will be taken into consideration as we continuously strive to improve our services. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Irvin S. Couples - Confirmed reviews ALL

Thank you for the upgrade. Very happy with the room. Thanks for considering the late check out despite of busy day. Really appreciate this! 😊

Dear Irvin, Thank you for your kind words. We are delighted to hear that you enjoyed your stay and appreciated the room upgrade and late check-out. It is our pleasure to ensure a comfortable experience for our guests. Best regards, Harry Ha General Manager

Customer review rating 4.5/5

Megan J. Families - Confirmed reviews ALL

Staff are always welcoming. Great location and amenities. Living local I always drive and parking is easy. This time around my room had a slight smell. Not enough to contact reception but it was noticeable.

Dear Megan, Thank you for your kind words regarding our welcoming staff and the convenient location. We appreciate your feedback about the room smell and will take it into consideration as we continually strive to enhance our guests' experiences. Best regards, Harry Ha General Manager

Customer review rating 4.5/5

Melanie D. Couples - Confirmed reviews ALL

we stayed at the mantra on esplanade in cairns and it was an absolute dream! the staff were super friendly and helpful and always put a smile on our face each morning. the facilities were amazing and the rooms were very clean and super comfortable. I would highly recommend staying

Dear Melanie, Thank you for your wonderful feedback regarding your stay at Mantra Esplanade Cairns. We are delighted to hear that you found our staff friendly and helpful, and that our facilities and room cleanliness met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another delightful experience in the future. Best regards, Harry Ha General Manager

Customer review rating 3.5/5

Rick M. Business - Confirmed reviews ALL

It was a lovely stay, perfect location, and beautiful views. Sadly very dated and scratched furniture in the rooms which could be fixed so easily.

Dear Rick, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our prime location and beautiful views. Your comments about the furniture have been noted, as we continuously assess our accommodations to enhance guest experience. Best regards, Harry Ha General Manager

Customer review rating 3.5/5

Kelly C. Business - Confirmed reviews ALL

Great location and the staff were very helpful and friendly. The room and surroundings just felt a bit dated and could do with a refresh.

Dear Kelly, Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our central location and the efforts of our team. We acknowledge your comments about the room's condition and will consider them as we plan future improvements. Best regards, Harry Ha General Manager

Customer review rating 3.5/5

Debbie A. Couples - Confirmed reviews ALL

Room was very clean and comfortable. I could not fault it. My only problem was it was next to the lifts and was noisy in evenings while we were trying to get to sleep. In future I will ask to be away from lifts

Dear Debbie, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found your room clean and comfortable. We understand that noise from the lifts can be distracting, and we appreciate your suggestion for future stays. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Ann M. Couples - Confirmed reviews ALL

Staff very helpful and pleasant. The room very clean and comfortable

Dear Ann, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found our staff helpful and your room to be clean and comfortable. Your satisfaction is our priority. Best regards, Harry Ha General Manager

Customer review rating 4.5/5

Marilyn W. Business - Confirmed reviews ALL

Delightful spacious apartment for a 4 day stay. Very close to good restaurants

Dear Marilyn, Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed our location and the spaciousness of your apartment. We look forward to welcoming you back for another delightful experience. Best regards, Harry Ha General Manager

Other web-users rate our hotel

  • 793 reviews 9.7/10 Location
  • 963 reviews 6.7/10 Room
  • 752 reviews 8.6/10 Service
  • 24 reviews 6/10 WiFi
  • 339 reviews 5.3/10 Cleanliness
  • 233 reviews 4/10 Vibe
  • 215 reviews 4.7/10 Amenities
  • 109 reviews 6.1/10 Pool

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Cairns Hotels