Novotel Melbourne Preston 4.5 stars

Customer review rating (ALL Rating) 4.4/5 1,099 reviews

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Description

Hotel extras

  • Lively combination of colours the minute you walk into our rooms.

  • Features a Smart TV, multiple USB hubs, work space, in-room safe and minibar on demand.

  • Close to Home of Matilda's and the recently announces world's coolest street, High Street.

  • Preferred accommodation partner of Football Victoria for 2024-25. https://ftbl.vc/3UmHrbe

  • Fully self-contained studios apartments with kitchen facilities suitable for Long stay.

Our accommodation(s)

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Hotel location

Novotel Melbourne Preston

215 Bell Street
3072 PRESTON
Australia

GPS:-37.746361, 145.008234

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,099 reviews

TripAdvisor Rating  3.6/5  1,867 reviews

Customer review rating 4.5/5

Maree T. Business - Confirmed reviews ALL

I stay often as a business guest

Dear Maree, Thank you for taking the time to share your positive feedback regarding your stay. We are delighted to hear that you appreciate our location and the friendly service provided by our team. We have noted your breakfast score we are working on this. It is always a pleasure to welcome you back, and we look forward to your next visit to Novotel Melbourne Preston. Kind Regards Nicole General Manager

Customer review rating 4.0/5

Rosalind H. Business - Confirmed reviews ALL

Room was clean with a great view. Only stayed in night and had no issues.

Dear Rosalind, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found your room to be clean and enjoyed the great view. It is our aim to provide a comfortable experience for our guests, and we appreciate your kind words. We look forward to welcoming you back for another enjoyable visit in the future. Kind Regards Nicole General Manager

Customer review rating 2.5/5

Mark O. Business - Confirmed reviews ALL

See previous comment

Dear Mark, Thank you for sharing your feedback regarding your recent stay. I am pleased to hear that you found our staff to be helpful, but I regret that the room did not meet your expectations in terms of cleanliness and comfort. We value your insights as they guide us in enhancing the guest experience. Your comments will be reviewed with our team to ensure we maintain our commitment to quality. Kind Regards Nicole General Manager

Customer review rating 5.0/5

Warren B. Business - Confirmed reviews ALL

Friendly staff, thanks for the upgrade - unexpected, clean room, nice food.

Dear Warren, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay, appreciated the friendly service, and were pleased with the cleanliness of your room. It is always our aim to exceed guest expectations, and we are glad that you found the food to your liking as well. We look forward to welcoming you back in the future. Kind Regards Nicole General Manager

Customer review rating 2.5/5

Knight E. Business - Confirmed reviews ALL

Spider in my bed during the first night. Room change was made for the second. Thank you. Paying for parking on top of the room seems excessive.

Dear E., Thank you for taking the time to share your experience. I sincerely apologise for the discomfort you encountered with the spider in your room. I am pleased to hear that a room change was facilitated for your stay. Regarding the parking fees, we understand that it can be an additional expense, and we aim to provide secure parking for our guests' convenience this service is managed by an external party. We hope to welcome you back in the near future. Kind Regards Nicole General Manager

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Other web-users rate our hotel

  • 307 reviews 8.3/10 Location
  • 823 reviews 7.6/10 Room
  • 657 reviews 8.9/10 Service
  • 314 reviews 7.5/10 Cleanliness
  • 215 reviews 6.6/10 Food
  • 154 reviews 7.5/10 Breakfast
  • 122 reviews 8.5/10 Vibe
  • 28 reviews 9.6/10 Wellness Area

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