Dear Simone, Thank you for sharing your feedback and for your loyalty as an ALL Accor Classic member. We're glad you and your family enjoyed our central location and found our team friendly and helpful. We're sorry the beds weren't as comfortable as you had hoped, and we appreciate your comments regarding the bedding options. We'll be sure to share your feedback with the relevant team. Thank you for choosing Mantra Circle on Cavill. We hope to welcome you and your family back again! Kind regards, Maie Front Office Supervisor

Dear Khan, Thank you for sharing your lovely feedback and for your loyalty as an ALL Accor Classic member. We're glad you and your family enjoyed your stay and found our central location so convenient. It's also great to hear that the laundry facilities in your apartment came in handy! We appreciate you pointing out the condition of the bathtub and fridge, and we'll pass this on to our maintenance team for review. Thank you for choosing Mantra Circle on Cavill. We hope to welcome you and your family back again on your next Gold Coast visit! Kind regards, Maie Front Office Supervisor

Dear Iona, Thank you for sharing your feedback and for your continued loyalty as an ALL Accor Gold member. We're very sorry that this stay did not meet the standards you've come to expect from your previous visits. The missing bedding, stained doona and housekeeping concerns you've described are certainly disappointing, and we understand your frustration, especially during a 10-night stay. While our fully self-contained apartments operate differently from traditional hotel rooms, additional amenities such as toilet paper, tissues, towels and dishwashing supplies are always available through reception. However, this does not excuse the cleanliness issues or the lack of attention during your room servicing. We'll be sharing your feedback with our housekeeping team to address these concerns. We truly appreciate your continued support of Mantra Circle on Cavill and hope to provide you and your family with a much better experience on your next visit. Kind regards, Maie Front Office Supervisor

Dear Dian, Thank you for your lovely review and for your loyalty as an ALL Accor Classic member. We're so pleased you chose to celebrate your birthday with us and that you enjoyed the beautiful views, spacious apartment and complimentary parking. It's especially lovely to hear that our team made you feel so welcome and helped make your birthday stay memorable. Thank you for choosing Mantra Circle on Cavill. We hope to welcome you back for another wonderful stay, and a belated happy birthday from all of us! Kind regards, Maie Front Office Supervisor

Dear Troy, Thank you for your wonderful review! We're so pleased you enjoyed the spacious apartment, beautiful views and central location while catching up with family and friends. It's great to hear the apartment had plenty of room for everyone. Thank you for choosing Mantra Circle on Cavill. We'd love to welcome you all back again on your next Gold Coast visit! Kind regards, Maie Front Office Supervisor

Dear Jenny, Thank you for sharing your feedback and for your continued loyalty as an ALL Accor Gold member. We’re glad you enjoyed the apartment, views and our central location. We’re also pleased the after-hours team was able to assist when you arrived later than expected. We appreciate your comment regarding the kitchen cleanliness and will make sure this is passed on to the relevant team. Thank you for choosing Mantra Circle on Cavill. We hope to welcome you and your family back again. Kind regards, Maie Front Office Supervisor

Dear Paul, Thank you for the wonderful review and for your loyalty as an ALL Accor Classic member. We’re really glad everything felt easy from check-in through to departure, and that you enjoyed the cleanliness, location and service from our team. Thank you for choosing Mantra Circle on Cavill. We hope to welcome you and your family back again next time you’re on the Gold Coast. Kind regards, Maie Front Office Supervisor

Dear Dave, Thank you for choosing to stay with us again at Mantra Circle on Cavill. It’s great to hear we’ve become your go-to when staying in Surfers Paradise, and that you enjoyed the spacious apartment, location and service from our team. We also appreciate your feedback regarding the car park, bedroom TV and Wi-Fi. We look forward to welcoming you back for your next stay. Kind regards, Maie Front Office Supervisor

Dear Joanne, Thank you for such a lovely review and for your continued loyalty as an ALL Accor Silver member. We’re so pleased you enjoyed the ocean view apartment, especially the balcony views and how easy everything was with Woolworths and the tram so close by. It’s also wonderful to hear our team made such a positive impression during your stay. Thank you for choosing Mantra Circle on Cavill. We’d love to welcome you back again on your next Gold Coast visit. Kind regards, Maie Front Office Supervisor

Dear Jo-Anne, Thank you for sharing your feedback and for your continued loyalty as an ALL Accor Gold member. We’re glad you had a good stay overall and found the location convenient. As we are right in the heart of Surfers Paradise, some nightlife and street noise can unfortunately carry, even to the higher floors, and we’re sorry this affected your evenings. Thank you for choosing Mantra Circle on Cavill. We hope to welcome you and your family back again in the future. Kind regards, Maie Front Office Supervisor

Dear Sarah, Thank you for taking the time to share your feedback and for your loyalty as an ALL Accor Classic member. We’re glad you enjoyed the location, though we’re sorry that several aspects of the apartment fell short, particularly the bedding, cleanliness and missing remote. We also understand how frustrating the lift delays can be. Your comments are appreciated and will be passed on to the relevant teams, as feedback like this helps us see where more attention is needed. Thank you for choosing Mantra Circle on Cavill. We hope to have the opportunity to provide you and your family with a much better stay next time. Kind regards, Maie Front Office Supervisor

Dear Walter, Thank you for such a wonderful review and for your continued loyalty as an ALL Accor Gold member. We’re so glad you enjoyed the apartment and those beautiful beach views. It’s lovely to hear you had such a great family stay and would recommend us. Thank you for choosing Mantra Circle on Cavill. We hope to welcome you back again soon. Kind regards, Maie Front Office Supervisor

Dear Samantha, Thank you for such a lovely review and for your loyalty as an ALL Accor Classic member. We’re really pleased Jason was able to help when you were having trouble finding an EV charger. It’s great to hear he made such a difference after a stressful arrival, and we’ll make sure your kind words are passed on to him. Thank you for choosing Mantra Circle on Cavill. We hope to welcome you back again for another comfortable stay. Kind regards, Maie Front Office Supervisor

Dear John, Thank you for your wonderful review and for continuing to choose Mantra Circle on Cavill for your annual stays. It’s great to hear you enjoyed the spacious apartment, views and friendly service once again. We also really appreciate your loyalty as an ALL Accor Platinum member. A special thank you for mentioning Adam and Damian — we’ll be sure to pass your kind words on to them. We look forward to welcoming you back for your next stay with us. Kind regards, Maie Front Office Supervisor

Dear Emily, Thank you for taking the time to share your feedback and for your loyalty as an ALL Accor Classic member. We’re glad you enjoyed the spacious apartment, furnishings and our central location. We also appreciate your comments about the booking information and room condition, as this helps us see where things could be clearer and better maintained. Thank you for choosing Mantra Circle on Cavill. We hope to welcome you and your friends back again in the future. Kind regards, Maie Front Office Supervisor

Dear Howard, Thank you for such a lovely review and for your loyalty as an ALL Accor Classic member. It’s great to hear everything went smoothly from the booking stage right through to check-in, and that you enjoyed the spacious apartment, views and our location. Thank you for choosing Mantra Circle on Cavill. We’d be very happy to welcome you and your family back again. Kind regards, Maie Front Office Supervisor

Dear Brett, Thank you for your review and for your loyalty as an ALL Accor Classic member. We’re glad you enjoyed the spacious apartment, cleanliness and our central location, with everything you needed close by. Thank you for choosing Mantra Circle on Cavill. We hope to welcome you back again next time you’re in Surfers Paradise. Kind regards, Maie Front Office Supervisor

Dear Yolan, Thank you for taking the time to share your feedback and for your continued loyalty as an ALL Accor Gold member. We’re sorry to hear that your stay left you disappointed. We have reviewed your reservations and can confirm that your Gold membership was attached to both bookings. We also cannot see any parking charges applied by the property. If you have any proof of a parking charge, we would be more than happy to review this and arrange a refund if applicable. Please contact the property directly on 07… so we can look into this further and assist you personally. We also appreciate your feedback regarding the welcome amenities and cleanliness, and thank you for bringing these concerns to our attention. Kind regards, Maie Front Office Supervisor