BreakFree Adelaide 4 stars

Customer review rating (ALL Rating) 4.6/5 810 reviews

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Description

Hotel extras

  • Complimentary WIFI in the lobby

  • A short stroll to Adelaide Oval, Art Gallery and Museums

  • In the heart of food culture & local bars

  • Daily housekeeping

Our accommodation(s)

Studio

Studio

  • 2 pers. max
  • 29 / 312 sq ft
  • Bedding 1 x Queen size bed(s)

Hotel location

BreakFree Adelaide

255 Hindley Street
5000 ADELAIDE
Australia

GPS:-34.923664, 138.589999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  810 reviews

Customer review rating 5.0/5

Kevin W. Couples - Confirmed reviews ALL

smooth effortless experience. Fifth time stay here and very satisfied

Dear Kevin, Thank you very much for your wonderful feedback and for your continued loyalty to BreakFree Adelaide. We are truly delighted to hear that you have had another smooth and effortless stay with us, and it means a great deal to know that this was your fifth visit and that you continue to enjoy our service, location, and comfortable accommodation. Your kind comments about our team and the cleanliness of the property will certainly be shared with everyone. We greatly appreciate your support and your loyalty as an ALL Classic member. We look forward to welcoming you back again on your next visit to Adelaide. Warm regards, Jasraj Singh Front Office Manager BreakFree Adelaide

Customer review rating 4.5/5

Lisa K. Families - Confirmed reviews ALL

Location was perfect for Uni SA graduation. Room was very comfortable and car parking was excellent. Staff very friendly.

Dear Lisa, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that our central location was convenient for the UniSA graduation and that you found your room comfortable. It is also wonderful to know that our secure car parking and friendly team helped make your stay enjoyable. Your kind comments will certainly be shared with the team, as feedback like yours is always very encouraging. We truly appreciate your support and look forward to welcoming you back to BreakFree Adelaide on your next visit to the city. Warm regards, Jasraj

Customer review rating 3.5/5

Stephen P. Families - Confirmed reviews ALL

,staff were great but the property is tired, shower leaked all night, AC dripped half a bucket of water over night due condensation and the drapes, decor etc were drab. One bedroom had no AC and was very hot, couldn’t open windows due street noise. that’s Hindley St so would expect some noise and not have to open windows, so would expect AC in each room. Proximity to our venue and friendly staff were the redeeming elements. We have stayed at few Accor sites in Aus and OS, all have appeared tired and drab.

Dear Stephen, Thank you for taking the time to share such detailed feedback following your recent stay at BreakFree Adelaide. While we are pleased to hear that our team made a positive impression and that the property’s location suited your visit, we are sorry to learn that aspects of the apartment did not meet your expectations. Your comments regarding the air conditioning, shower leak, and general presentation of the apartment are appreciated and have been shared with our maintenance and management teams so they can be reviewed. Guest comfort and the upkeep of our apartments are important to us, and feedback such as yours helps us prioritise areas requiring attention. We are also grateful for your acknowledgement of the cleanliness and the service provided by our team, particularly the colleague who assisted you on arrival. Thank you again for your loyalty as an ALL Classic member and for sharing your experience. We value your feedback and hope to have the opportunity to welcome you again in the future and provide you with a more seamless stay. Warm regards, Jasraj Singh Front Office Manager BreakFree Adelaide

Customer review rating 4.5/5

Briony O. Business - Confirmed reviews ALL

Really enjoyable stay. The hotel is well located and close to the Convention Centre. Apartments are very comfortable and clean. All staff from check-in through to checkout were very friendly and helpful.

Thank you for your wonderful review. We’re so pleased to hear you had a really enjoyable stay and found our location convenient, especially being close to the Convention Centre. It’s also great to know you were comfortable in your apartment and appreciated the cleanliness. Your kind words about our team mean a lot to us. We pride ourselves on delivering friendly and helpful service from check-in through to checkout, so it’s lovely to know we achieved that during your stay. We truly appreciate you taking the time to share your experience and look forward to welcoming you back again soon.

Customer review rating 3.5/5

Alitha I. Families - Confirmed reviews ALL

Experience was good overall. Staff were friendly with any questions I had. Location was convenient being close to Adelaide university, lots of cheap eats nearby. Amenities in the apartment was good. The washing machine dryer was very handy with our little one's constant laundry. The cleanliness of the carpet was the downfall of the place. My feet and socks from walking around the apartment came out black, it was that dirty.

Thank you for taking the time to share your detailed feedback. We’re very pleased to hear that you had a good overall experience and found our team friendly and helpful. It’s also great to know our convenient location near Adelaide University and the surrounding dining options suited your needs. We’re especially glad the in-apartment washing machine and dryer made things easier during your stay — particularly when travelling with a little one. However, we’re very concerned to read your comments regarding the carpet cleanliness. Please accept our sincere apologies for this oversight. This is certainly not the standard we aim to deliver, and your feedback has been shared with our housekeeping and management teams for immediate review and corrective action. We truly appreciate you bringing this to our attention, as it helps us improve. We hope to have the opportunity to welcome you back and provide a much better experience next time.

Other web-users rate our hotel

  • 478 reviews 9.5/10 Location
  • 558 reviews 7.5/10 Room
  • 509 reviews 9.3/10 Service
  • 24 reviews 3.2/10 WiFi
  • 265 reviews 5.8/10 Comfort
  • 241 reviews 7.6/10 Cleanliness
  • 5 reviews 1.8/10 Breakfast

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