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Mantra Hindmarsh Square Adelaide 4.5 stars

Customer review rating 4.3/5 2,224 reviews

ALLSAFE approved hotel

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Room 1
Mantra Hindmarsh Square Adelaide
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+ 10 Services

Hotel extras

  • Located in city centre

  • Walking distance to Rundle Mall

  • Restaurants and cafes close walking distance

  • Prime location to local attractions

  • View of the Adelaide Hills and surrounds

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • ADELAIDE AIRPORT Paying
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
Leisure and activities
  • Fitness centre
  • Massage Paying
  • Babysitting on request Paying
Business services
  • Copy/print service available Paying

Hotel location

Mantra Hindmarsh Square Adelaide

55 67 Hindmarsh Square
5000 adelaide
australia

Tel: +611300092872

Fax: (+61)8/84123344

Check-in from 14h00

Check out up to 10h00

  • By plane

    ADELAIDE AIRPORT At 7.3km / 4.54 miles - Shuttle paying

GPS :-34.924887, 138.604667

Our accommodation(s)

If you're after spacious apartment-style accommodation in the heart of Adelaide's CBD, look no further than Mantra Hindmarsh Square. Whether you're here on business or pleasure, our stylishly appointed Studio, 1 Bedroom or 2 Bedroom Apartments won't disappoint. Enjoy modern conveniences including Wi-Fi internet access, air conditioning, kitchen facilities and access to a guest laundry. If you're after a bit more space to unwind, ask for a room with a balcony overlooking the parklands.

Our restaurants and bars

SQ

Sq Restaurant offers an intimate and relaxed setting perfect for a quick breakfast, business lunch or quiet dinner. Overlooking tree-lined Hindmarsh Square, it's a favourite coffee, breakfast and lunch spot. Also features a 24-hour room service menu.

Non contractual photo

Our guest reviews for
Mantra Hindmarsh Square Adelaide

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,224 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,129 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

room with a view

TripAdvisor rating 5.0/5

gparker56 Business - 20/07/2021 TripAdvisor review

Great location located in CBD within walking distance of shopping, cafes & restaurants. Staff were welcoming, friendly & efficient, My room had everything i needed as well as a view over the park & the morning sunrises. Highly recommend this location for business or pleasure.

Disappointing Service and quality

Customer review rating 2.5/5

Anonymous Business - 16/07/2021 Confirmed reviews ALL

Issues with equipment and cleanliness of the room. Poor personal hygiene of overnight Duty Manager

Dear JACOB N., Thank you for your loyalty to Accor and your stay at the Mantra Hindmarsh Square Adelaide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am disappointing to learn that our team were not able to resolve the issues promptly for you. I will certainly discuss your feedback with concerned team. We ensure that all cleaning protocols are followed to the highest standards. However, we will reflect on the issues that you have addressed. We continuously strive to improve our quality of service and act promptly on the feedback provided to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Simon De Jong General Manager

Fantastic

Customer review rating 4.5/5

Nannat Families - 12/07/2021 Confirmed reviews ALL

I’ve been staying at the Mantra for May year. This must tell you what you need to know. Amazing staff Room perfect for single or family. Near to park lands shops restaurants Go and try it out

Dear Thelma Y., Thank you for very much for taking the time to review your stay at the Mantra Hindmarsh Square Adelaide. We are pleased to learn that you had an enjoyable stay . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon De Jong General Manager

Parking and entry / exit to carpark a nightmare

Customer review rating 3.0/5

Anonymous Business - 07/07/2021 Confirmed reviews ALL

A lot of renovations without any warning. Very noisy

Dear Dean G., Thank you for taking the time to tell us about your experience at the Mantra Hindmarsh Square Adelaide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. I am sorry that you did not find the bed comfortable. We have noted the areas that you have addressed and will certainly work towards make necessary improvements. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Simon De Jong General Manager

Easy Access, Tidy rooms

Customer review rating 4.5/5

David V. Families - 05/07/2021 Confirmed reviews ALL

Our family recently stayed over the weekend for a family 80th. Reception was very organised and the room was warm and inviting when we arrived. Car parking was organised and the charge was very reasonable. Our room was serviced the next morning and clean fresh towel supplied. Lighting in the bedrooms was a bit low for reading, but, after a late night, who has time for reading! We will be back, hopefully next time we get a room with a view over the park.

Dear David V., We very much appreciate your comments regarding your stay at the Mantra Hindmarsh Square Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon De Jong General Manager

Good location for the purpose of my visit

Customer review rating 4.0/5

Rodney M. Business - 24/06/2021 Confirmed reviews ALL

Was to be a longer stay but got fast tracked to Olympic Dam, room was satisfactory. Need to get coffee pod machines to get up with the times.

Dear ROD M., Thank you for taking the time to tell us about your experience at the Mantra Hindmarsh Square Adelaide. Your feedback is very important to us. I am sorry that micro wave in the room stopped, we have since addressed this with our team. We will also discuss your suggestion with our management team about having coffee machines in the room. I am glad that rest of the stay was enjoyable and we will make every efforts to exceed your expectations during your next visit. Once again, thank you for your stay with us and hope to welcome you back at the Mantra Hindmarsh Square Adelaide. Sincerely, Simon De Jong General Manager
Customer review rating 4.0/5

Anonymous Business - 23/06/2021 Confirmed reviews ALL

Neat, tidy rooms well located in town.

Dear ADAM D., We very much appreciate your your stay and the time taken to review your experience at the Mantra Hindmarsh Square Adelaide. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon De Jong General Manager

Quiet

Customer review rating 5.0/5

Anonymous Couples - 19/06/2021 Confirmed reviews ALL

Quietest stay we have ever had

Dear Mark W., Thank you very much for your stay and reviewing your experience at the Mantra Hindmarsh Square Adelaide. We are delighted to see that you had enjoyable and comfortable stay with us. I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Once again, we really appreciate you taking the time to review and look forward to welcome you back. Sincerely, Simon De Jong General Manager

well located, friendly helpful staff, great rooms with views, value for money

Customer review rating 4.5/5

Alice Families - 17/06/2021 Confirmed reviews ALL

we really enjoyed our stay

Dear Alice S., We very much appreciate your comments regarding your stay at the Mantra Hindmarsh Square Adelaide. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon De Jong General Manager
Customer review rating 1.0/5

Patrick S. Couples - 17/06/2021 Confirmed reviews ALL

Disappointed by the state of the hotel - worn carpets in the lifts, no dining facilities, no breakfast available, no bar and just no ambience in the hotel. Could not wait to leave.

Dear PATRICK S., Thank you for taking the time to tell us about your experience at the Mantra Hindmarsh Square Adelaide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important for us, it will allow us to reflect on the areas of improvement. I am sorry that our new carpet installation has not finished in the lifts yet, however we have completed all our floor hallways. We have also re-instated our Breakfast offerings to our guest earlier this week. We have been working towards this and wish it could have resolved any earlier for you to enjoy the stay more. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please feel free to contact me direct, should you wish to discuss your experience further in details. Sincerely, Simon De Jong General Manager

Great location, perfect for my needs

Customer review rating 5.0/5

Debra W. Couples - 16/06/2021 Confirmed reviews ALL

Great location, close to shopping & hospital. Room was clean & comfortable as usual

Dear DEBRA W., Thank you very much for your stay at The Mantra Hindmarsh Square Adelaide and sharing your experience. We are delighted to learn that we have become your home away from home. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we look forward to welcome you back at The Mantra Hindmarsh Square Adelaide. Sincerely, Simon De Jong General Manager
Customer review rating 4.0/5

Rod B. Couples - 14/06/2021 Confirmed reviews ALL

Would be better to have larger container of milk suggest 1 litre of long life

Dear Rodney B., Thank you very much for reviewing your stay at the Mantra Hindmarsh Square Adelaide. We are pleased to learn that you enjoyed the stay. We will certainly discuss the suggestions that you have made with our management team. You will be pleased to hear that we have re-instated our Restaurant services for Breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon De Jong General Manager

One night stay for dinner and a show.

Customer review rating 4.5/5

Malcolm S. Couples - 14/06/2021 Confirmed reviews ALL

Really enjoyed our stay at the Mantra. Staff always very pleasant, professional and very obliging with any requests. Delighted to have complimentary car parking and access to our car anytime we need the car. We occupied Room 519 as per our request. We enjoy this room. Home away home. Enjoyed our complimentary drinks and buffet breakfast at the Ibis being Platinum Members. We will be back at the Mantra on 23/7/21 hopefully in Room 519 again. Thank You Management and Staff.

Dear MALCOLM S., We very much appreciate your comments regarding your stay at the Mantra Hindmarsh Square Adelaide. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff. In regards to your points, we have addressed this with concerned teams within the business to be rectified. Thank you again for sharing your experience, and we look forward to welcome you back at Mantra Hindmarsh Square. Sincerely, Simon De Jong General Manager

Perfect

Customer review rating 5.0/5

Tracey Families - 14/06/2021 Confirmed reviews ALL

Clean room with a lovely park view

Dear Tracey O., Thank you very much for your stay at The Mantra Hindmarsh Square Adelaide. We are delighted to see that your stay was enjoyable. I am sure that this feedback will serve as an encouragement to all of our staff . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon De Jong General Manager

Well located Great Staff

Customer review rating 5.0/5

Allan T. Business - 13/06/2021 Confirmed reviews ALL

Friendly helpful staff. They assisted me at every corner made the stay extremely easy and such a handy location

Dear Allan T., We very much appreciate your comments regarding your stay at the Mantra Hindmarsh Square Adelaide. It is always a pleasure to receive positive feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank for sharing your experience at Mantra Hindmarsh Square, we look forward to welcome you back. Sincerely, Simon De Jong General Manager

Perfect location, great room

Customer review rating 4.5/5

Linda K. Couples - 11/06/2021 Confirmed reviews ALL

Staff great ,room service impeccable overall a great place to stay!!

Dear Linda K., We very much appreciate your comments regarding your stay at the Mantra Hindmarsh Square Adelaide. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have been working to re-instate our food & Beverage facilities and are finally able to open it now for Breakfast. I am sorry this did not happen any sooner, we are working on a plan to have available for longer time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon De Jong General Manager

Surprisingly Great Stay

Customer review rating 4.5/5

Tee Business - 11/06/2021 Confirmed reviews ALL

From the moment I arrived to the moment I left, I was surprised by how great this hotel is. The location is great, the amenities were clean and the staff were really friendly.

Dear TROY Q., Thank you for your loyalty to Accor Hotels and we very appreciate you taking the time to review stay at the Mantra Hindmarsh Square Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with Jordan and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon De Jong General Manager

My unfortunate experience.

TripAdvisor rating 1.0/5

Relax63148717174 Business - 11/08/2020 TripAdvisor review

the wonderful thing about this hotel is the staff. the first room was large with fantastic views of the Adelaide hills the heating did not work The Glasses and Dishes were dirty When we were eventually moved to another room it was smaller with a view of the carpark we had to park the car ourselves and it was very tight - we were lucky not to scratch the car the microwave and the cook top were dirty Our room was not made up - seemingly we chose that!!! there was only take away food - none of which appealed to us.

Dear Relax63148717174, Thank you for taking the time to provide us with your feedback. We are truly sorry your stay was not to our usual standard and from what I can see your experience was not reflective of our brand. Please rest assured that I have taken the appropriate measures to address your issues to prevent future occurrence. It is thanks to feedback like yours that we can tackle issues that may impact our most valuable asset, our customers. We would value the opportunity to prove ourselves again to you and receive our most sincere apologies. You can contact me directly at the hotel by calling us on our main telephone. Thanks again for your honest feedback, Warm Regards Simon

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