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Mantra Hindmarsh Square Adelaide 4.5 stars

Customer review rating 4.3/5 2,104 reviews

ALLSAFE approved hotel

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Mantra Hindmarsh Square Adelaide
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+ 14 Services

Hotel extras

  • Located in city centre

  • Walking distance to Rundle Mall

  • Restaurants and cafes close walking distance

  • Prime location to local attractions

  • View of the Adelaide Hills and surrounds

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • ADELAIDE AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
Leisure and activities
  • Fitness centre
  • MassagePaying
  • Babysitting on requestPaying
Business services
  • Copy/print service availablePaying

Hotel location

Mantra Hindmarsh Square Adelaide

55 67 Hindmarsh Square
5000 adelaide
australia

Tel: +611300092872

Fax: (+61)8/84123344

Check-in from 14h00

Check out up to 10h00

  • By plane

    ADELAIDE AIRPORT At 7.3km / 4.54 miles - Shuttle paying

GPS :-34.924887, 138.604667

Our accommodation(s)

If you're after spacious apartment-style accommodation in the heart of Adelaide's CBD, look no further than Mantra Hindmarsh Square. Whether you're here on business or pleasure, our stylishly appointed Studio, 1 Bedroom or 2 Bedroom Apartments won't disappoint. Enjoy modern conveniences including Wi-Fi internet access, air conditioning, kitchen facilities and access to a guest laundry. If you're after a bit more space to unwind, ask for a room with a balcony overlooking the parklands.

Studio Suite

  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

1 Bedroom Suite

  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Parkview Suite

  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • Views: Park view *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

2 Bedroom Suite Queen-Queen

  • Max. number of persons: 5
  • Area: From 60 / 646 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

2 Bedroom Suite Queen-Twin

  • Max. number of persons: 5
  • Area: From 60 / 646 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

2 Bedroom Family SuiteNon contractual photo

  • Max. number of persons: 6
  • Area: From 60 / 646 sq ft
  • High speed internet
  • Direct dial telephone
Suites

Our restaurants and bars

SQ

Type of cuisine: International

Sq Restaurant offers an intimate and relaxed setting perfect for a quick breakfast, business lunch or quiet dinner. Overlooking tree-lined Hindmarsh Square, it's a favourite coffee, breakfast and lunch spot. Also features a 24-hour room service menu.

Our guest reviews for
Mantra Hindmarsh Square Adelaide

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,104 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,116 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Comfortable well located apartment hotel.

Customer review rating 4.0/5

Margaret Couples - 05/05/2021 Confirmed reviews ALL

We stayed in a one bedroom apartment for 6 nights and found it completely satisfactory.

A Bit Disappointed

Customer review rating 3.0/5

K B. Couples - 05/05/2021 Confirmed reviews ALL

The room was not as described it stated a fully equiped kitchen and this was not the case.

Dear KAREN B., Thank you for taking the time to tell us about your experience at the Mantra Hindmarsh Square Adelaide. I am sorry that not everything met expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for our guests; therefore your feedback is important to us. I have shared your comments regarding the kitchen with our management team who always seek ways to improve. We appreciate you sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Simon De Jong General Manager

Great location

Customer review rating 3.5/5

Anonymous Couples - 04/05/2021 Confirmed reviews ALL

Our room had a terrible smell but the friendly staff quickly changed our room which was excellent But we had the cleaners walk in with out knocking while still in bed which was very uncomfortable

Dear Tracey O., Thank you for taking the time to provide your feedback. I am pleased you enjoyed your overall stay with us, in particular our location. I am so sorry about the inconvenience you experienced, I can assure you this is certainly not our standard and I have shared your comments with our housekeeping manager to ensure this does not reoccur. It is however great to hear the team was able to find a solution for the smell in room swiftly. Thank you again for your comments and I do hope we have the opportunity to welcome you back. Sincerely, Simon De Jong General Manager

well located to central Adelaide

Customer review rating 3.5/5

Anonymous Business - 04/05/2021 Confirmed reviews ALL

It was hard not to have breakfast, lunch or dinner in the premises. It also seems that the hotel was run on skeleton staff.

Dear Carmel S., Thank you for taking the time to provide your feedback. I am pleased you enjoyed some aspects of your stay, including the location. Please accept my apologies about the inconveniences you experienced with regards to the servicing of your room, I can assure you this is certainly not our standard and I have shared your comments with our housekeeping manager to ensure we retrain our housekeeping team members and ensure this does not reoccur. Thank you again for sharing your experience, and we hope to have the opportunity to welcome you back. Sincerely, Simon De Jong General Manager

Well located - service not what it once was

Customer review rating 2.0/5

Caroline Couples - 04/05/2021 Confirmed reviews ALL

Room clean and tidy as always - very disappointed that the restaurant was closed - I looked on the Mantra website before booking and there was no indication that it was closed. no where to get decent coffee or breakfast for an early start on the weekend that was within short walking distance. Even more maddening the cleaners left our room door open - it was lucky that we were at the end of the corridor so people were not passing by the room. Left all sorts of IT equipment as well as newly purchased shopping items. Lady at reception VERY apologetic, but not a lot could have been done. Very lucky not to have had things go missing - felt violated that the door was open to anyone and that they could just walk in. Not good enough!! Rates were cheaper on the booking.com website than the Accor website as well.

Really enjoyed our stay as it was well located to all we wanted to do.

Customer review rating 4.0/5

Tom M. Couples - 04/05/2021 Confirmed reviews ALL

Very comfortable room. The only disappointment was not knowing that the restaurant was not going to be open for the entire of our stay. The cost for parking was probably the most expensive in the city!

Excellent location and facilities

Customer review rating 5.0/5

Danielle Families - 03/05/2021 Confirmed reviews ALL

Family trip for ANZAC day. Husband is frail and facilities were excellent. Easy access with a wheelchair

Dear Danielle G., We very much appreciate your comments regarding your stay at the Mantra Hindmarsh Square Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon De Jong General Manager

Well located

Customer review rating 4.5/5

G K. Solo - 03/05/2021 Confirmed reviews ALL

Mantra Hindmarsh was a delight, the location is fantastic close to Rundle mall, staff were friendly and fasciitis were clean. The only detractors were no on-site restaurant which has closed due to covid restrictions ans the lack of the usual in-room information booklet. An alternative laminated stuck to a wall or a website with a QR code would be a great substitute

Dear Gisela K., Thank you for taking the time to provide your feedback. I am pleased you had an enjoyable stay experience, including the location and service provided. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have also noted your comments regarding the in room information which I have forwarded to our management team who continuously strive to improve the service we provide. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon De Jong General Manager

Home away from Home

Customer review rating 5.0/5

Anand Business - 03/05/2021 Confirmed reviews ALL

I had moved to Adelaide on a work assignment and checked in to Mantra not knowing how long I was going to stay but an year and a bit later this place became my home away from home. One of the best places to live, not only the place is amazing but the staff are wonderful. Never ever was there an issue and nothing was ever too hard for the staff. Just amazing place and people across the board. If it wasn't for the staff at Mantra Hindmarsh square it wouldn't call it my "Home away from Home"

Well located

Customer review rating 3.5/5

Anonymous Solo - 02/05/2021 Confirmed reviews ALL

Good but terrible tv. Gave me a headache when turning it on and was so blurry I would expect it to be more clear for the overall price of my stay.

Dear Verity J., Thank you for taking the time to provide your feedback. I am pleased you enjoyed your overall stay including our location. In regards to the TV, please accept my apologies about the inconvenience you experienced. I can confirm we are currently in process of upgrading our TVs to digital. I hope we have the opportunity to welcome you back. Sincerely, Simon De Jong General Manager

Well located snd accommodating staff.

Customer review rating 4.5/5

If Business - 28/04/2021 Confirmed reviews ALL

Happy and professional staff greeted us. Rooms were made ready even though we were early. Room was clean and had all necessary items. I will stay there again.

Great staff.

Customer review rating 4.0/5

Tony Couples - 28/04/2021 Confirmed reviews ALL

We stay here often and are always amazed by how great the staff are. It's a great location in the city and checking in and parking are easy.

Dear Anthony T., We very much appreciate your comments regarding your stay at the Mantra Hindmarsh Square Adelaide. It is always a pleasure to receive positive feedback and thank you kind words about the service provided during your most recent stay. I will share your comments with our team. I am sure that this feedback will serve as encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon De Jong General Manager

Lack of Restaurant Breakfast , Morning Paper, No valet Parking

Customer review rating 2.0/5

Robert I. Business - 28/04/2021 Confirmed reviews ALL

I regularly stay because convenient , but starting to wear thin , when other establishments have reopened breakfast etc

Dear Robert I, Thank you for taking the time to give feedback on your recent stay. We are working hard to have our restaurant back open and hope to have some good news on that front in the next couple of weeks. We look forward to welcoming you back to Mantra Hindmarsh Square soon. Kind regards Simon de Jong General Manager

Excellent location

Customer review rating 5.0/5

Melissa Couples - 27/04/2021 Confirmed reviews ALL

A short stay but it was just what we needed. Plenty of room and bed very comfortable.

Dear MELISSA S., We very much appreciate your comments regarding your stay at the Mantra Hindmarsh Square Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon De Jong General Manager

The staff were wonderful which compensated for some minor room issues.

Customer review rating 4.0/5

Michael Business - 27/04/2021 Confirmed reviews ALL

Good

My unfortunate experience.

TripAdvisor rating 1.0/5

Relax63148717174 Business - 11/08/2020 TripAdvisor review

the wonderful thing about this hotel is the staff. the first room was large with fantastic views of the Adelaide hills the heating did not work The Glasses and Dishes were dirty When we were eventually moved to another room it was smaller with a view of the carpark we had to park the car ourselves and it was very tight - we were lucky not to scratch the car the microwave and the cook top were dirty Our room was not made up - seemingly we chose that!!! there was only take away food - none of which appealed to us.

Dear Relax63148717174, Thank you for taking the time to provide us with your feedback. We are truly sorry your stay was not to our usual standard and from what I can see your experience was not reflective of our brand. Please rest assured that I have taken the appropriate measures to address your issues to prevent future occurrence. It is thanks to feedback like yours that we can tackle issues that may impact our most valuable asset, our customers. We would value the opportunity to prove ourselves again to you and receive our most sincere apologies. You can contact me directly at the hotel by calling us on our main telephone. Thanks again for your honest feedback, Warm Regards Simon

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