Adelaide Rockford Hotel 4 stars

Customer review rating 4.3/5 2,290 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Adelaide Rockford
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+ 18 Services
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Room 1

Number of guests
Children's age

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How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • 2 Mins walk to Convention Centre & 10 mins to Adelaide Oval

  • Walking distance to all city-centre sights

  • Free WiFi, ergonomic work space, LCD TV

  • Easy access to Public Transport

  • Happy Hour every evening

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • ADELAIDE INTL APTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Leisure and activities
  • Well-being
  • TennisPaying
  • Bicycles rental (Nearby)Paying
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Adelaide Rockford

164
Hindley St
5000
adelaide
australia

Tel: +61882118255

Fax: (+61)8/82311179

Check-in from 14h00

Check out up to 10h00

  • GREYHOUND :  GREYHOUND Franklin St Term

  • By plane

    ADELAIDE INTL APT At 7km / 4.35 miles - Shuttle paying

  • By train

    ADELAIDE At 0.8km / 0.5 miles

GPS :-34.923305, 138.593414

Our accommodation(s)

Standard room with Queen bed

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior King bed

  • Max. number of persons: 2
  • Area: From 31 / 334 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe King bed

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard room with 2 Queen beds

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

SPICE MARKET BAR

Non contractual photo

A modern lounge during the day, the setting lends itself to informal meetings over a hot cup of coffee or cool refreshing drink. At night the area transforms into a spacious lounge bar where you can relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 152

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Adelaide Rockford

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,290 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,115 reviews

Good Location but poor service.

TripAdvisor rating 4.0/5

richardsU7600EO Business - 25/01/2021 TripAdvisor review

Location was great. However parking was limited. I was told I needed to book but there was no option to book on Accor.com. Limited restaurant options and no room service which staying for 8 nights was frustrating. The room keys are hyper sensitive and if placed near your phone lose they memory and need to be reprogrammed. The breakfast offer was pretty average and the coffee was undrinkable. It was disappointing that the hotel didn't recognise my Accor loyalty when others who were non Accor members got room upgrades and I didn't? It felt like the hotel wasn't an Accor hotel and has a confused identity

Spacious rooms

TripAdvisor rating 4.0/5

kwan3452 31/12/2020 TripAdvisor review

First hotel stay since Covid. As expected, hand sanitizers at lobby and lift doors. Lifts limited to a maximum of 2 and as there was only one lift, may be a long wait if the hotel is full. Room was spacious. However I found the shower facilities limited as only a fixed shower head was installed. Prefer shower heads that can be held and directed when needed. A fixed shower is very restrictive. Great service from staff in restaurant. Due to Covid, instead of self serve, staff took your order and brought it to you. Very helpful in meeting our requests for fried eggs instead of the scrambled eggs on order. Limited number of parking spaces. Suggest pre-booking a spot if you are driving.

Trip

TripAdvisor rating 4.0/5

GregV07 Business - 13/12/2020 TripAdvisor review

Staff were very friendly and helpful in particular the bartender/waiter always made you feel welcome and special ,disappointed the roof top refurbishment is still not complete as this will take the property to 5 star rating

Great hotel and staff but located in the Kings Cross of Adelaide

TripAdvisor rating 4.0/5

jasonC8350GT 20/11/2020 TripAdvisor review

The hotel and staff were great. However we stayed in the 1 bedroom suites down the end and even with the double glazing, separating glass wall and bedroom door the bass from nighclubs vibrated the room till 2am. Its a great central location, easy to walk to trams, botanic gardens and the mall. However, Id ask for a higher room or one close to the corner, great for adults but the surrounding shops and their store fronts wouldn't be ideal for kids.

This is a nice hotel to stay at

TripAdvisor rating 4.0/5

bjn888 Business - 12/11/2020 TripAdvisor review

I think this place is a bit under-rated. It has been through some renovations, but even through this has always had clean room, helpful staff and options available for guests. It is well located, has parking and very comfortable.

Comfortable

TripAdvisor rating 4.0/5

RnS864 11/11/2020 TripAdvisor review

The mattress was so comfortable, best night sleep, i've had for sometime. Location of the hotel is quite central. Staff a polite and friendly. Breakfast a little too limiting on a package, but nice and fresh.

Well located, fresh clean premises, happy & helpful staff. Close to transport but also able to walk & enjoy sights.

Customer review rating 4.3/5

Kristen Solo - 23/03/2020 Confirmed reviews ALL

Efficient check in, loved the included breakfast & dining room staff were friendly & very welcoming. Nice sized room, quiet & everything you need.

Well located easy to find and car parking

Customer review rating 4.3/5

Ian A. Couples - 15/03/2020 Confirmed reviews ALL

Staff are excellent, good service and extremely friendly would recommend to any body. Would like to see the car parking fees reduced by half or none at all.

Great city spot

Customer review rating 4.3/5

Chris Couples - 08/03/2020 Confirmed reviews ALL

Well located very quiet in rooms considering location comfortable beds

Dear Jane, Thank you for your feedback regarding your recent stay with us at Adelaide Rockford. I am pleased that you have enjoyed your stay and the service provided by my team. I will pass on your feedback to all staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Marion Tuck Adelaide Rockford

Noisy workmen

Customer review rating 4.3/5

Ellen Business - 05/03/2020 Confirmed reviews ALL

The staff were great however very early in the morning I was awoken by deliveries for the construction, which went all day. This was not too bad but then at 5:30am they started on the very noisy power tools. I asked the reception about this and they requested the workmen to stop using power tools. They did this and went back to just moving stuff around until 6:00am when they restarted the grinders etc. and did not stop! I ended up tired, getting sick and needing to leave and go home a day early. I don't think that you should be putting guests into the rooms next to the construction site.

Welcoming staff

Customer review rating 4.3/5

Anonymous Business - 20/02/2020 Confirmed reviews ALL

I have stayed numerous times at the Rockford and have always had a satisfactory stay. The rooms are comfortable and the staff are very welcoming. The restaurant is reasonable with a limited dinner menu but usually well p[repared. Breakfast is just average.

Dear Ian, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely, Marion Tuck Adelaide Rockford

Good Location

Customer review rating 4.3/5

Claude P. Business - 20/02/2020 Confirmed reviews ALL

Great Team eager to please aspesially during your renovation period

Dear Claude, Thank you for taking the time to share your feedback and thank you for your patience and understanding during renovations. We hope to be able to provide you with state of the art facilities the next time you visit us. Sincerely, Marion Tuck Adelaide Rockford

Pleasant stay, comfortable stay

Customer review rating 4.3/5

Kelly Business - 17/02/2020 Confirmed reviews ALL

Checkedin and no acknowledgement by name. it is the little things that makes a difference. Was surprised as a Diamond member to not receive anything in my room complimentary except the welcome drink on arrival. There was no water in my room. The room was pleasant enough was surpised to see the Bathroom products on offer. No ear cleaners etc. Just hand soap on the walls. The mini bar was very subpar. I had multiple waters and coke in there. One Beer. No wine at all. The bar staff were slow there was only one person on the bar. Jackson seemed to be working constantly. Breakfast was ok not the best for a Novotel that i have seen however was adequate. I did not eat dinner so can not comment on that there is noise as they are renovating, nothing was mentioned on the website regarding that or that the pool is closed.

Hotel is ideally located for me and the stay is always a pleasant one!

Customer review rating 4.3/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

Friendly, professional staff and well appointed clean room.

Delightful Stay

Customer review rating 4.3/5

Gyril Business - 15/02/2020 Confirmed reviews ALL

Very spacious and clean room. Great amenities and service. The staff were incredibly helpful, cooperative and hospitable.

enjoyable-satisfied

Customer review rating 4.3/5

Mrs J. B. Couples - 13/02/2020 Confirmed reviews ALL

very good, only concern was when we arrived no-one was at reception, we had to dial 9 on the phone. after that everything was explained regarding the improvements being made to the hotel. The room was very clean, bed was very comfortable. suggest you leave a blanket in the wardrobe, not everyone likes quilts. Dinner in the Spitfire was very well presented and tasty.

A very comfortable stay

Customer review rating 4.3/5

Ad Business - 12/02/2020 Confirmed reviews ALL

Spacious room, all conveniences, comfy bed and quality linen

Dear Alisa D., We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Tuck Adelaide Rockford

good stay

Customer review rating 4.3/5

Deb Friends - 12/02/2020 Confirmed reviews ALL

we enjoyed our stay with you

Nice get away

Customer review rating 4.3/5

Louise Couples - 10/02/2020 Confirmed reviews ALL

Staff very friendly and helpful, rooms comfy and got an upgrade.

Dear Louise, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Tuck Adelaide Rockford
Customer review rating 4.3/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

It’s a well located hotel with a friendly atmosphere. It’s undergoing a renovation which is needed but didn’t impact our stay

Dear Kevin, Thank you for taking the time to share your feedback and thank you for your patience and understanding during renovations. We hope to be able to provide you with state of the art facilities the next time you visit us. Sincerely, Marion Tuck Adelaide Rockford

Our most recent 20 reviews

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