Adelaide Rockford Hotel 4 stars

Name: Adelaide Rockford
Address: ADELAIDE, 5000, AUSTRALIA
Telephone: (+61)8/82118255
Rating: 4.3

Customer review rating 4.3/5 2,311 reviews

ALLSAFE approved hotel

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+ 17 Services

Adelaide Rockford Hotel

Hotel that makes every moment matter

We look forward to welcoming you to Adelaide Rockford!

Peter Emery, Hotel Manager

Novotel Adelaide Rockford hotel is a contemporary 4 star hotel located in the bustling West End's art precinct. Centrally located in the CBD the hotel is within minutes walking distance to Adelaide Oval, Convention Centre, Casino, Shopping & Dining precincts. Note: We are excited to share a renovation update; our stunning new reception is now open and the rooftop pool and bar will be opening soon. Alternative facilities are available nearby. Please contact hotel for further information.

Hotel extras

2 Mins walk to Convention Centre & 10 mins to Adelaide Oval
Walking distance to all city-centre sights
Free WiFi, ergonomic work space, LCD TV
Easy access to Public Transport
Happy Hour every evening

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas Complimentary Wifi in all areas of hotel
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private enclosed outdoor parking (Paying)
- Public outdoor parking (Paying) (nearby)
- Bus/coach parking area
- Well-lit parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying) Extend your stay until 5PM to make the most out of your departure day. Remember Novotel offers this service for free on Sundays.
Laundry
- Dry cleaning / Ironing
- Laundromat

Breakfast Paying
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

Massage Paying
Tennis Paying
- Clay tennis court (Paying) (nearby)
- Hard tennis court (Paying) (nearby)
- Outdoor tennis court (Paying) (nearby)
Bicycles rental (nearby) Paying

3 Meeting room(s)
Copy/print service available

Hotel location

Adelaide Rockford

164
Hindley St
5000 adelaide
australia

Tel: +61882118255

Fax: (+61)8/82311179

Check-in from 14h00

Check out up to 10h00

By plane
ADELAIDE INTL APT At 7km / 4 miles
By train
ADELAIDE At 0.8km / 0.5 miles

GPS :-34.923305, 138.593414

Our accommodation(s)

Standard room with Queen bed

Max. number of persons: 2
Area: From 30 m² / 323 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Superior King bed

Max. number of persons: 2
Area: From 31 m² / 334 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Our restaurants and bars

LOUNGE BAR

A modern lounge during the day, the setting lends itself to informal meetings over a hot cup of coffee or cool refreshing drink. At night the area transforms into a spacious lounge bar where you can relax and unwind.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Your meetings and events

Our meeting rooms

Number of meeting rooms: 3
Maximum size: 152 m²
Maximum capacity: 180 people
Maximum banquet capacity: 140 people

Find out more

Gregg Couples - 07/09/2021 Confirmed reviews ALL

Excellent I will never stay at a different location All ways willing too help in any way possible Excellent staff Rooms all ways spot on Just love it

Dear Gregg, We very much appreciate your comments regarding your stay at the Adelaide Rockford. We love you staying with us too! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I did note a low score for wifi. Are you able to elaborate on what might not have worked for you so I can investigate and ensure we have a system in place that works for you? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Emery General Manager

Pleasant and comfortable accommodation

Nigel Couples - 05/09/2021 Confirmed reviews ALL

We stayed in the King deluxe suite room 223 which was spacious and nicely furnished. Comfortable bedding with all amenities required. We had dinner at the restaurant in hotel and was very pleased with the meals and service. I'd suggest to have a TV channel list in the room as foxtel channels aren't listen on TV. On-site parking was a let down as we had to park in carpark across the road and walk in rain to hotel with baggage.

Dear Nigel, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback especially with the room and service for the restaurant. I take on board your comments regarding the TV channel guide especially with Foxtel. We are about to trial a new hotel system that will include all that information and so much more choice. Hopefully we can bring that to fruition soon. Noted also the issue of parking. Unfortunately it is limited however I do encourage that hopefully the next time you wish to book with us that you reserve a space at that time so we can ensure a better access within the hotel. Thank you again for sharing your experience. I do hope you would like to book with us again so we can show you improvements upon the stay you have just had. Sincerely, Peter Emery General Manager

Great stay

Darren S. Couples - 04/09/2021 Confirmed reviews ALL

Great stay

Dear Darren, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Emery, General Manager

Well located

Lisa M. Couples - 03/09/2021 Confirmed reviews ALL

Friendly. Easy access beautiful venue

Dear Lisa, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Emery, General Manager

Was fine but we were first allocated a room which already had guests in it!

Diana K. Couples - 03/09/2021 Confirmed reviews ALL

Couldn't access our room as it was already being used by other guests. We're then taken to another room after tinhimg reception.

Dear Diana K., Thank you for taking the time to tell us about your experience at the Adelaide Rockford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Peter Emery, General Manager

Lovely room

Lea M. C. Couples - 03/09/2021 Confirmed reviews ALL

Very pleasant

Dear Scott, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Emery, General Manager

Nice, clean and modern, always great service.

Nat A. Families - 30/08/2021 Confirmed reviews ALL

Great location to the city with modern rooms and great service.

Dear Nathaniel, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Emery, General manager

Disappointed

Carrissa Couples - 28/08/2021 Confirmed reviews ALL

I booked through the great state vouchers and it had said that parking was included which it wasn't it also said that we were in a king suite but when we had checked in we were put in a queen room with no space we had to go back to the desk and show the email finally got the right room but was charged an extra 99$ overall will not be back again. We were there to celebrate our 18 year anniversary and were left very disappointed

Dear Carrissa, Thank you for taking the time to tell us about your experience at the Adelaide Rockford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Emery, General manager

Good stay

Anonymous Solo - 27/08/2021 Confirmed reviews ALL

Great

Dear Larisa, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Emery, General Manager

Anonymous Couples - 26/08/2021 Confirmed reviews ALL

Had a great stay ... rooms fresh, stylish and a awesome shower. Minor fault in sliding bathroom door which jams fingers easily. Great staff. (wheel chair ramp after hours needs to be ensured accessible as this entrance was locked and resulted in minor inconvenience.

Dear Justine, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Emery, General Manager

Lovely stay friendly staff

Steve M. Couples - 26/08/2021 Confirmed reviews ALL

Overnight stay state government short stay vouchers . Thankyou to the state government and the hotel for the promotion. We really enjoyed the stay. It is a shame to see things so quiet in relation to Covid restrictions as we loved our stay and would be happy to stay again

Dear Steve, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Emery, General Manager

Fantastic

Diane O. Couples - 22/08/2021 Confirmed reviews ALL

Great location the best hotel we've stayed in. Great room size, comfy bed lovely bathroom and in a great location. Couldn't ask for more.

Dear Diane, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Emery, General Manager

Well located

Ian A. Couples - 21/08/2021 Confirmed reviews ALL

Very good

Dear Mr and Mrs A., We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Peter Emery General Manager

A trip with famiy and friends

35amali 07/04/2021 TripAdvisor review

The rooms in this hotel is very spacious and clean. We enjoyed our stay. The only problem in staying in this hotel is that there is no parking unless you book the limited parking available in the hotel which is in my opinion costly.

NICE HOTEL

Jennifer R 17/03/2021 TripAdvisor review

A lovely hotel which was very central to the CBD. Spacious rooms and reasonably quite considering the location in the "party" district. Check in was efficient and we were allowed into our room early and breakfast had a good variety. Staff were very helpful

Nice but lacking

orien2006 07/03/2021 TripAdvisor review

Although this hotel stay was pleasant and quiet, it was lacking in a number of areas 1. Recognition of status as a Diamond member was almost non existent. I was given an upgraded room but it was not really what I would consider an upgrade given the room location 2. Breakfast was just poor. You could order a plate of hot food e.g bacon, scrambled eggs (not choice of type), a sausage and a hash brown with a slice of toast. There was no other choice for hot food and if you wanted a Barista coffee you paid extra along with other items. Not really up to normal Novotel standards

Refreshed accommodation and great service

bjn888 Business - 22/02/2021 TripAdvisor review

I have stayed at the Rockford many times over the years. I recently had to stay for some self quarantine for travel for business. Their renovation has been completed so the ambiance and facilities have been improved. Their great service and attitude remains the reason that I keep coming back.

Nice Hotel, great service

Sean D Business - 06/02/2021 TripAdvisor review

The hotel has been recently refurbished and is adequate for the needs of a business traveller. It it is relatively small hotel but very clean and friendly staff. Located next to the university and near a lot of restaurants and cafes.

Good Location but poor service.

richardsU7600EO Business - 25/01/2021 TripAdvisor review

Location was great. However parking was limited. I was told I needed to book but there was no option to book on Accor.com. Limited restaurant options and no room service which staying for 8 nights was frustrating. The room keys are hyper sensitive and if placed near your phone lose they memory and need to be reprogrammed. The breakfast offer was pretty average and the coffee was undrinkable. It was disappointing that the hotel didn't recognise my Accor loyalty when others who were non Accor members got room upgrades and I didn't? It felt like the hotel wasn't an Accor hotel and has a confused identity

Spacious rooms

kwan3452 31/12/2020 TripAdvisor review

First hotel stay since Covid. As expected, hand sanitizers at lobby and lift doors. Lifts limited to a maximum of 2 and as there was only one lift, may be a long wait if the hotel is full. Room was spacious. However I found the shower facilities limited as only a fixed shower head was installed. Prefer shower heads that can be held and directed when needed. A fixed shower is very restrictive. Great service from staff in restaurant. Due to Covid, instead of self serve, staff took your order and brought it to you. Very helpful in meeting our requests for fried eggs instead of the scrambled eggs on order. Limited number of parking spaces. Suggest pre-booking a spot if you are driving.

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