Adelaide Rockford 4 stars

Customer review rating (ALL Rating) 4.3/5 1,221 reviews

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164, Hindley St, 5000 ADELAIDE, Australia

Description

Hotel extras

  • 2 Mins walk to Convention Centre & 10 mins to Adelaide Oval

  • Walking distance to all city-centre sights

  • Free WiFi, ergonomic work space, LCD TV

  • Easy access to Public Transport

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior King bed

Photo out of - Superior King bed

Enjoy additional space and comfort, featuring 1 king bed which can be separated on request to create 2 single beds. Enjoy unlimited and complimentary wireless internet access in the comfort of your own room.

Max. number of persons
2
Area
From 31 m² / 333 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 31 m² / 333 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

Stunning apartments, chic & modern, designed with up-to-the-moment technology including 2 LCD flat screen TV's, designer kitchen complete with cookware & a visually impressive beverage centre. Unlimited free wireless internet access

  • Most of the accommodation:

    Corner Room

Max. number of persons
2
Area
From 42 m² / 452 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Adelaide Rockford

164, Hindley St
5000 ADELAIDE
Australia

GPS:-34.923305, 138.593414

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 80 rooms
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • 80 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Well-being

Outdoor Rooftop Pool

  • Outside
  • On site
  • Indoor parking
  • Private
  • 20 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0.58 m / 1.9 ft

  • Parking pricing: 18.12 € 29 AUD Per day

Services & equipment

  • Intercom
  • Stairs

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Elevators

Rockford Restaurant and Lounge

Photo out of - Rockford Restaurant and Lounge

At Adelaide Rockford, we invite you to join us in our Rockford Restaurant, Bar & Deck, which compliments exceptional cuisine with sophisticated yet relaxing ambience, fine wines and cityscape views.

Cooking style
Other cooking style
Chef name
Ludimila Carneiro Oliveira
Capacity
34
Accessibility
Accessible service
164, Hindley St, 5000 Adelaide, Australia
Telephone +61 8 8211 8255
Menu PDF
Cocktail menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

At Adelaide Rockford, we invite you to join us in our Rockford Restaurant, Bar & Deck, which compliments exceptional cuisine with sophisticated yet relaxing ambience, fine wines and cityscape views.

A relaxing lounge bar, open to both guests and visitors of the hotel. Relax and unwind in the evening with a glass of local Australian wines and beers.

Rooftop

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,221 reviews

Customer review rating 2.0/5

Owen M. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Dave P. Business - Confirmed reviews ALL

Customer review rating 0.5/5

Vania M. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Fiona M. Solo - Confirmed reviews ALL

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We’re pleased to hear that you enjoyed our central location, easy parking, comfortable accommodation, cleanliness, and breakfast selection, along with a smooth check-in and check-out experience. Thank you also for your rating. We acknowledge your comments regarding street noise due to our central location on the edge of the nightlife and entertainment district. Additionally, we are sorry to learn about the maintenance issues you experienced with the bathroom shower. Your comments have been passed directly to our maintenance team to have the sealing and shower fixture inspected and repaired promptly. Thank you again for bringing these matters to our attention, and we look forward to welcoming you back on your next visit to Adelaide.

Customer review rating 3.5/5

John B. Couples - Confirmed reviews ALL

Thank you for taking the time to share your feedback following your stay, and for your loyalty as an ALL Member. We’re pleased to hear that you enjoyed our central location, the smooth booking process via the ALL App, and the accommodating, helpful service provided by our team. However, we are sorry to learn that aspects of your Executive Suite layout did not meet expectations. Your comments regarding the lack of storage drawers in the bedroom and bathroom, bathroom amenity space, and bin placement have been noted and passed on to our management team as we review room amenities and layout functionality. We also acknowledge your comments regarding parking availability and WiFi speeds. While our onsite parking spaces are limited, we appreciate your understanding in utilising offsite options during your visit. Thank you again for your constructive review, and we hope to welcome you both back on your next visit to Adelaide.

Thank you for taking the time to share your feedback following your stay. We’re delighted to hear that you enjoyed a clean and comfortable stay and experienced friendly service from our team. Thank you also for your rating. We truly appreciate your review, and we look forward to welcoming you back on your next business trip to Adelaide!

Customer review rating 5.0/5

David B. Couples - Confirmed reviews ALL

Great

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We’re delighted to hear that you had such a wonderful stay and found your room to be very clean and in great condition. It is fantastic to know that our team provided great assistance with directions at check-in and that you enjoyed your experience with our restaurant staff. Thank you also for your rating. We truly appreciate your review, and we look forward to welcoming you both back on your next visit to Adelaide!

Customer review rating 2.0/5

Owen M. Business - Confirmed reviews ALL

Noisy from roof top renovations. Renovations were not advised at check in. Room needs maintenance Staff are pleasant

Customer review rating 5.0/5

Dave P. Business - Confirmed reviews ALL

Great service and very comfortable room.

Thank you for taking the time to share your feedback following your stay. We’re delighted to hear that you experienced great service from our team and enjoyed a very comfortable room. Thank you also for your rating. We truly appreciate your review, and we look forward to welcoming you back on your next business trip to Adelaide!

Customer review rating 0.5/5

Vania M. Business - Confirmed reviews ALL

Room smelt bad. Carpets had holes in it. i originally booked two nights, but ended up moving. Terrible experience.

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We sincerely apologise for the poor experience you had during your recent stay and that the condition of your room led to you departing early. The issues you described regarding the smell and the carpet condition are well below the standards we strive to maintain, and we are truly sorry for the disappointment and inconvenience this caused during your business trip. Please be assured that your feedback has been shared directly with our housekeeping and management teams for immediate review and inspection. Thank you again for bringing these matters to our attention, as honest guest feedback is essential to helping us address operational issues and improve our facilities.

Customer review rating 4.0/5

Fiona M. Solo - Confirmed reviews ALL

Well located. Easy parking. Noisy with the high volume of traffic passing. The maintenance issue of shower leaking everyone and the pin on the shower needs to be replacedcto stop it fallibg off

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We’re pleased to hear that you enjoyed our central location, easy parking, comfortable accommodation, cleanliness, and breakfast selection, along with a smooth check-in and check-out experience. Thank you also for your rating. We acknowledge your comments regarding street noise due to our central location on the edge of the nightlife and entertainment district. Additionally, we are sorry to learn about the maintenance issues you experienced with the bathroom shower. Your comments have been passed directly to our maintenance team to have the sealing and shower fixture inspected and repaired promptly. Thank you again for bringing these matters to our attention, and we look forward to welcoming you back on your next visit to Adelaide.

Customer review rating 3.5/5

John B. Couples - Confirmed reviews ALL

Location was great Staff were very accommodating and helpful Room was a bit of a disappointment for the Exec Suite No drawers at all in the bedroom and bathroom meaning ALL clothes etc.. were stored in the cupboard of the loungeroom...not ideal. Room also a bit dated. Facilities were ok. Although I had to park offsite this was ok...even though I picked your hotel for location and advice that there was on site parking. Overall satisfactory experience,

Thank you for taking the time to share your feedback following your stay, and for your loyalty as an ALL Member. We’re pleased to hear that you enjoyed our central location, the smooth booking process via the ALL App, and the accommodating, helpful service provided by our team. However, we are sorry to learn that aspects of your Executive Suite layout did not meet expectations. Your comments regarding the lack of storage drawers in the bedroom and bathroom, bathroom amenity space, and bin placement have been noted and passed on to our management team as we review room amenities and layout functionality. We also acknowledge your comments regarding parking availability and WiFi speeds. While our onsite parking spaces are limited, we appreciate your understanding in utilising offsite options during your visit. Thank you again for your constructive review, and we hope to welcome you both back on your next visit to Adelaide.

Customer review rating 1.0/5

Dave E. Couples - Confirmed reviews ALL

No mention on the platform we booked on that there were major works taking place on the top floor. The rooftop pool and bar will not be available until 2027. In addition, there are major building works taking place in a location very close to the hotel. We have stayed on three occasions recently due to a deal including breakfast and parking. This is great but do not underestimate the level of noise. Our most recent stay was a Friday night so although not directly impacted by the hotels building works which did stop at a reasonable time, we were then impacted by the works next door ( they started at 6.55 am on a Saturday with a pneumatic drill) and the external club music which went on til 4 am. Unfortunately this external noise impacted our sleep and enjoyment. Staff are lovely, the room was nice and clean, breakfast was good quality. The internal and external noise has made us question if we would book again.

Customer review rating 3.5/5

John A. Business - Confirmed reviews ALL

It would have been lovely if the restaurant had been open on the first night of our stay. We completely understand that it was a public holiday and that staff deserve a well-earned break. However, we found it quite difficult to find somewhere nearby to eat, as most places were closed. Having the restaurant open, even with limited hours or a reduced menu, would have made our first evening much more convenient and enjoyable.

Thank you for taking the time to share your detailed feedback following your stay, and for your loyalty as an ALL Member. We’re pleased to hear that you enjoyed our location, check-in and check-out experience, and breakfast selection. We understand your disappointment regarding the restaurant and dining options being closed on the public holiday during your arrival. While our restaurant, bar, and room service operations are currently closed on Sundays and public holidays, we appreciate how inconvenient this can be when arriving late or in unfamiliar surroundings. We also appreciate your constructive comments regarding the condition of the room furnishings and the slight odour you noted. Your feedback has been passed on to our housekeeping and maintenance teams to ensure these details are inspected and addressed. Additionally, thank you for sharing your comprehensive feedback regarding the ALL App navigation, rate structure, and booking experience. As these digital platforms and loyalty pricing models are managed at a brand level, we will ensure your comments are passed along to the appropriate operational teams for review. Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back on your next visit to Adelaide.

Customer review rating 1.0/5

Jeremy D. Business - Confirmed reviews ALL

Cash bond to check in..... come on it's not the 80's anymore

Thank you for taking the time to share your feedback following your stay. We appreciate you bringing your experience to our attention, as guest feedback helps us review our operations and service standards. Thank you again for your review.

Customer review rating 4.5/5

Jennifer G. Business - Confirmed reviews ALL

A little disappointed in the pool and terrace being under construction as it was one of the reasons I chose this accomodation. But honestly it was no big deal with so much to explore and do nearby. Breakfast and having parking was fantastic, room was spotless and comfortable. Staff were lovely woth particular reference to Zoe who was so incredibly helpful and lovely. I'd def book again on my next trip to Adelaide.

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We’re delighted to hear that you had a fabulous stay with us and enjoyed our comfortable, spotless accommodation, fantastic breakfast, convenient parking, and central location. Thank you also for your rating. We apologize for the disappointment regarding the temporary closure of our rooftop pool and terrace area while updates are underway. We appreciate your understanding and are glad it did not hold you back from exploring the surrounding area. Your kind words regarding the service provided by our front desk and breakfast team are greatly appreciated and will be passed on to them. We have also noted your comment regarding in-room information for hotel services and incentives. Thank you again for your review, and we look forward to welcoming you back on your next visit to Adelaide!

Customer review rating 5.0/5

Joseph J. Solo - Confirmed reviews ALL

Adelaide Rockford is our preferred Adelaide hotel for our stays in the Adelaide area.

Thank you for taking the time to share your feedback following your stay. We are truly honoured to know that the Adelaide Rockford is your preferred hotel whenever you visit the area. We’re delighted that you had another very comfortable stay and enjoyed every aspect of your visit, from our accommodation and cleanliness to our breakfast selection. Thank you also for your rating and for your wonderful continued support as a returning guest. We will be sure to pass along your special thanks to the team at the front desk for their great service. We look forward to welcoming you back again on your next visit to Adelaide!

Customer review rating 2.5/5

Roxane W. Business - Confirmed reviews ALL

Room was comfortable however the toilet had not been cleaned properly and the room did look somewhat tired The entrance to the hotel and lobby area didn’t look that inviting, appeared “old”

Thank you for taking the time to share your feedback following your stay. While we are pleased to hear that you found the room comfortable and experienced good service from our team, we are sincerely sorry for the disappointment regarding cleanliness and the overall impression of our property. Maintaining a high standard of cleanliness is extremely important to us, and we apologise that the condition of your toilet fell well below our usual standards on this occasion. Your feedback has been raised directly with our housekeeping team to ensure this is addressed. We also appreciate your constructive comments regarding the lobby and room appearance as we continually evaluate opportunities to update and refresh our spaces. Thank you again for bringing your experience to our attention, and we hope to have the opportunity to provide you with a much improved stay in the future.

Customer review rating 4.0/5

Chris S. Families - Confirmed reviews ALL

Comfortable room and the bar was excellent for a wind down drink

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We’re pleased to hear that you enjoyed our convenient location, comfortable room, and relaxed atmosphere at the bar for a wind-down drink. Thank you also for your rating. We appreciate your review, and we look forward to welcoming you and your family back on your next visit to Adelaide.

Customer review rating 3.0/5

Timothy G. Business - Confirmed reviews ALL

The issue I had with the room was the location, it was on the lowest floor and looked out onto a back laneway complete with views of 2 x large garbage skip bins and a refrigerated truck parking directly beneath my window. I know that not every hotel room will have panoramic views of the Adelaide skyline however I would expect that when booking into a hotel that if you are being given a room with a less than favourable outlook that this be advised so that i can either request a room with a more favourable outlook or cancel within the non chargeable period to look for a hotel that has a room with a better outlook. As previously stated the room was a large room that was clean and well appointed, however the second TV opposite the bed did not work at all and at one point the other TV's antennae co-ax lead fell out of the wall plug which meant the TV had no reception and fortunately I was able to reach behind the TV and plug the lead back in.

Thank you for taking the time to share your feedback following your stay. We’re pleased to hear that you found your room clean, well-maintained, and spacious, and that you experienced good service from our team. However, we are sorry for the disappointment caused by your room placement and the outlook onto the laneway, as well as the issues you experienced with the televisions. We appreciate your constructive feedback regarding room allocation and pre-arrival information, which has been passed on to our reception and management teams. Please know that for future visits, our 24-hour reception team is always on hand to check alternative room availability or assist immediately with any technical issues in the room. Thank you again for bringing your experience to our attention, and we hope to welcome you back for a more enjoyable stay in Adelaide.

Customer review rating 4.0/5

Amit S. Business - Confirmed reviews ALL

Everything was good. Just need to add some more variety in breakfast options and change the shower.

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We’re pleased to hear that you had a comfortable stay with us and appreciated our fabulous location, as well as the easy booking process through the app. Thank you also for your rating. We appreciate your constructive feedback regarding the shower facilities and the breakfast variety, which we have shared with our maintenance and food and beverage teams for review as we look for ways to refine our guest experience. Thank you again for your review, and we look forward to welcoming you back on your next visit to Adelaide.

Customer review rating 5.0/5

Scott C. Solo - Confirmed reviews ALL

I was able to check in very early which was handy. Reception was nice and helpful. Room was tidy and spacious. I had an issue getting the aircon to work properly however everything else was great.

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We’re delighted to hear that you enjoyed a great stay and were able to check in early. It is wonderful to know that you found your room tidy and spacious, appreciated our breakfast selection, and received helpful service from our reception team. Thank you also for your rating. We appreciate you letting us know about the air conditioning issue. For future visits, please remember that our 24-hour reception team is always available to pop up and assist with operating or adjusting the room controls. Thank you again for your review, and we look forward to welcoming you back on your next visit to Adelaide.

Customer review rating 1.5/5

Louie D. M. Business - Confirmed reviews ALL

Very dissappointed to learn that the rooftop pool was shut when checking in, this was the main reason for booking here, no information on website. If I had of known that the pool was shut I would have booked elsewhere.

Thank you for taking the time to share your feedback following your stay. While we are pleased to hear that you found your room clean and received good service from our team, we sincerely apologise that your stay did not live up to expectations. We also appreciate your comments regarding the breakfast offering, which have been noted for our ongoing improvements. Thank you again for bringing your experience to our attention.

Customer review rating 3.5/5

Dean S. Solo - Confirmed reviews ALL

Everything was ok, the only complaint I had was the TV not being connected. Not a biggy, I was on my phone most of the time anyway.

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We’re pleased to hear that you enjoyed our central location, comfortable room, and received great service from the team. However, we apologise for the issue you experienced with the TV connection during your stay. We also appreciate your specific feedback regarding our breakfast selection, including the pastry, fruit, and hot food options, which has been passed on to our food and beverage team for review. Thank you again for your review, and we hope to welcome you back on your next visit to Adelaide.

Customer review rating 4.0/5

Clare J. E. Couples - Confirmed reviews ALL

Great hotel very clean and well looked after all the staff are very friendly very helpful always made you feel welcome from the bar staff the restaurant staff reception staff were outstanding and not forgetting the cleaning staff overall a great hotel

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We’re delighted to hear that you had such an enjoyable stay and that our central location worked well for your visit. It is wonderful to know that you found the hotel so clean and felt warmly welcomed across all areas, including reception, our bar and restaurant, and housekeeping. Your kind words regarding the service provided will certainly be passed along to the team. Thank you also for your rating. We have noted your comment regarding the Wi-Fi speed as we continue working to improve our guest amenities. Thank you again for your review, and we look forward to welcoming you back on your next visit to Adelaide.

Other web-users rate our hotel

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  • 6 reviews 6/10 WiFi
  • 324 reviews 8.4/10 Breakfast
  • 311 reviews 6.9/10 Cleanliness
  • 147 reviews 7.3/10 Pool

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