ibis Adelaide Hotel 4 stars

TripAdvisor rating 4.5/5 1,804 reviews
ibis Adelaide
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Hotel extras

With its versatile meeting facilities and vibrant bar and restaurant, ibis Adelaide makes the ideal venue for events and business meetings. This Adelaide hotel offers convenient city centre accessibility, and the perfect place to relax after a long day.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • ADELAIDE AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

ibis Adelaide

122 Grenfell Street
5000
adelaide
australia

Tel: +61881595588

Fax: (+61)8/82328069

Contact email

Check-in from 14h00

Check out up to 11h00

  • STOP G3 GRENFELL STREET :   J2 G3

  • By plane

    ADELAIDE AIRPORT At 6.9km / 4.29 miles - Shuttle paying

GPS :-34.924029, 138.604271

Our accommodations

Available in a range of configurations, the 311 tastefully appointed guest rooms at ibis Adelaide offer the perfect place to relax and unwind. Featuring sleek décor and minimal design, each room maximises the available space to emphasise both comfort and functionality. Palettes are neutral with dark wood accents, highlighting featured artwork by artists such as graffiti artist Ghostpatrol. Guests staying at this Adelaide hotel can also enjoy the superb ibis Sweet Bed and the Samsung Smarthub 690 Series.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Standard Room 2 Single Beds

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 1 Queen Bed City View

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 2 Single Beds City View

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

DELUXE CORNER ROOM, 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 21

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The restaurant and bar are located on the first floor and are open for breakfast and dinner daily. Lunch is available Monday to Friday. The hotel bar is ideal for pre-dinner drinks, meeting friends or colleagues, or to enjoy a nightcap after a long day

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

APERITIF

Photo non contractuelle / Strictly non binding

Located on the first floor, the bar is open daily and is ideal for pre-dinner drinks, meeting friends or to enjoy a nightcap after a long day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 89

  • Maximum capacity: 110 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
ibis Adelaide

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

19,481 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,804 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

weekend away

TripAdvisor rating 4.5/5

PeterL7610 22/01/2020 TripAdvisor review

We arrived on Friday by plane checked in and attended A-League game on Friday night, attended the Semaphore Greek Festival on the Saturday and drove for the day to Victor Harbour. We Enjoyed our stay at the Ibis Adelaide. We flew with Qantas and hired a car with Hertz. Our rooms were ready 0n arrival, Clean at a very high standard. Breakfast was great. Friendly staff and very informative with the City and what was on that weekend.

Wow, you really maximised your time whilst you were here! I will pass your feedback onto our Housekeeping and Food & Beverage team, they will be thrilled to have made such an impact.

I did not Get There

TripAdvisor rating 4.5/5

bgclose 22/01/2020 TripAdvisor review

I was driving down went Past Bourke I was Feeling Crook it happens sometime my Blood Pressure. I go to thought the ceiling . I turn around to return Townsville I got to Cunnamulla I was having very bad time I rang 000 I was out this world I spent a week at Cunnamulla Hospital I got home last night

Goodness, it sounds like you have been through a very traumatic time! Hoping you are well into your recovery now. We hope you have the opportunity to return when you are feeling better!

Perfect location

TripAdvisor rating 4.5/5

sales729 Business - 19/01/2020 TripAdvisor review

I travelled both for work and social trip I found the location and the room quality to be a very standard Very Happy with the overall service level Breakfast was average and therefor not to my satisfaction

I am very sorry that we did not meet your expectations with our breakfast offering. It is something that we will continue to review and improve on.

Brilliant

Customer review rating 4.5/5

Rhiannon Solo - 18/01/2020 Confirmed reviews ALL

A pleasure to stay from start to finish. Great location. Spacious room. Tidy and clean living and visiting areas. Amazing service. Will be back in the near future.

Dear Rhiannon, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us! Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Kind regards, Kim Fraser Team Leader ibis Adelaide

Ideal Location for a Weeks Holiday

Customer review rating 4.5/5

Steve B. Couples - 18/01/2020 Confirmed reviews ALL

We had a great stay at the Ibis last week. The room was clean & appeared to have been updated recently. The staff were very helpful & professional in all areas. The location was ideal for what we wanted, short stroll to the Rundle Mall & an easy walk to trams, trains & restaurants.

Dear Stephen, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is great to hear that you have enjoyed your stay with us and I am glad that you enjoyed the central location of the hotel - we are quite fortunate in that respect. It is always good to hear that our guests could take advantage of their time in Adelaide and did not have to worry much about getting around. I am also so glad to hear that the room and especially its cleanliness were up to standard. Our lovely Housekeepers do not see guests face to face often and may not always get individual feedback but it is always good to address them as a team and let them know that their work is appreciated! Kind regards, Kim Fraser Team Leader Ibis Adelaide

Service and location

Customer review rating 4.5/5

Christine A. Couples - 17/01/2020 Confirmed reviews ALL

Everything was good. The room was fairly large. Location was really good. Both myself and my husband were able to get the bus from the airport to the hotel which the bus stop was not very far from the hotel, The only thing we both would have appreciated if there was a shower cap in the bathroom. Bed was really comfortable. Service was really good as well, Whatever questions we had they were able to answer quickly

Dear Christine, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback and we are pleased hat you enjoyed your stay with us. We do have shower caps available on request and if you had asked we would have been more than happy to pop two in the rooms for you. If you do return to stay with us we will ensure that these are in your room. Kind regards, Kim Fraser Team Leader ibis Adelaide

Satisfied

Customer review rating 4.5/5

Mw P. Business - 17/01/2020 Confirmed reviews ALL

Excellent location, Friendly staffs, Cozy and neat room. Good enough and nothing much to complain about.

Dear Minwook, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to hear that you have enjoyed your stay with us and I am glad that you enjoyed the central location of the hotel - we are quite fortunate in that respect. It is always good to hear that our guests could take advantage of their time in Adelaide and did not have to worry much about getting around. Thank you again for sharing your experience, and we hope to welcome you to the ibis Adelaide again soon! Kind regards, Kim Fraser Team Leader ibis Adelaide
Customer review rating 4.5/5

John Business - 17/01/2020 Confirmed reviews ALL

Good. Efficient check in and check out. Staff friendly. Good breakfast.

Dear John, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Kim Fraser Team Leader ibis Adelaide

clean and cozy

Customer review rating 4.5/5

Arnold Business - 17/01/2020 Confirmed reviews ALL

room is super clean. A bit small but cozy

Dear Ran, We very much appreciate your comments regarding your stay at the ibis Adelaide. I am also so glad to hear that the room and especially its cleanliness were up to standard. Our lovely Housekeepers do not see guests face to face often and may not always get individual feedback but it is always good to address them as a team and let them know that their work is appreciated! Kind regards, Kim Fraser Team Leader ibis Adelaide

Pleasent stay, comfortable bed, good views, clean room.

Customer review rating 4.5/5

Richard M. Business - 17/01/2020 Confirmed reviews ALL

Very quiet rooms except from the voice at the vending machine telling a guest that it did not work. Bars and restaurant had quality items and food was excellent. Breakfast was good but could have had a fresher feel to it. No parking and the cost for parking up the street was a surprise and should be reviewed as most travelers will have a car. As this was a business trip I was surprised that I need to go to pick up room service from the bar/restaurant. This meant I had to stop work, close a telephone call just to go and get some food/refreshments.

Dear Richard, Thank you for taking your time to share your feedback about your recent stay with us. It is disappointing to read that the vending machine outside your room disturbed you and we will have our maintenance team fix this issue. I do understand your comment about the cost of the car park and it is unfortunately hard to avoid it in the CBD. I sincerely hope that it did not impact your overall stay. Unfortunately, being an economy property we do not have a room service delivery option and I am sorry for the inconvenience in regards to the interruption to your phone call. Kind regards, Kim Fraser Team Leader ibis Adelaide

Great location and rooms

Customer review rating 4.5/5

Matt Business - 16/01/2020 Confirmed reviews ALL

Overall location and rooms were great and breakfast was good. The pan fried dumplings I had for dinner however were in fact deep fried dumplings, which is a very different thing. I ordered dessert after dumplings, choosing the lime and yoghurt cheesecake, which cost $15, I received a cheesecake the size of a 50cent piece and about 2 inches high. To say I was shocked by the tiny portion on what was a fairly standard cheesecake was an understatement, needless to say I did not purchase any other meals after that.

Dear Matthew, Thank you for taking the time to share your feedback about your recent stay with us. It is most disappointing to hear that the quality of the food was not up to standard and I will make sure I share your feedback with our Food & Beverage Manager and the Chef to make them aware that there is certainly room for much improvement. Thank you again for sharing your experience, and we hope you will visit us again so we can try and create a better dining experience for you! Kind regards, Kim Fraser Team Leader ibis Adelaide

Good, all needs met

Customer review rating 4.5/5

Anonymous Couples - 16/01/2020 Confirmed reviews ALL

Good online service, quick pleasant staff, rooms adequate for what i required.

Dear Gary, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us! Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Kind regards, Kim Fraser Team Leader ibis Adelaide

enjoyable

Customer review rating 4.5/5

Malcolm J. Couples - 15/01/2020 Confirmed reviews ALL

Neat tidy rooms , with efficient lifts, great views, polite and efficient staff

Dear Malcolm, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Kim Fraser Team Leader ibis Adelaide
Customer review rating 4.5/5

Neil B. Business - 15/01/2020 Confirmed reviews ALL

I found the hotel to be pleasant, it suited my needs. I am an infrequent user of hotels. I don’t travel much and have no benchmark or standard of what to expect. I came with no expectations or perceptions only to read on reviews that your hotel was clean, newly built and the location was good. The only negative review was the rooms were small. I had an idea of what it may be like but the positives outweigh the negatives. Once I got familiar with the layout and functioning of the hotel I found the experience to be good. I was out of the room all day and to come back to a clean very nice. The room was functional and could organise my belongings easily. I thought the staff were wonderful, they never intruded on my space but were available and helpful with any help I ever sought whether that be within the hotel or accessing the city to organising transport to the airport. In summary a very nice stay.

Dear Neil, Thank you for your wonderful feedback about our hotel! We are pleased that you enjoyed your stay with us and that the cleanliness was up to standard. Our lovely Housekeepers do not see guests face to face often and may not always get individual feedback but it is always good to address them as a team and let them know that their work is appreciated! Our rooms are 18 square meters and the room lay out tries to use the space well. We do have some accessible rooms which are slightly larger and we would be more than happy to allocate you one these rooms if you decide to return to the hotel. Kind regards, Kim Fraser Team Leader ibis Adelaide

Clean and normal

Customer review rating 4.5/5

Rob Solo - 15/01/2020 Confirmed reviews ALL

All good except the ice tray was frozen over - defrost your fridge! And I hung my towel up but it was still changed, despite what the sign said. And a tiny thing, but the notepad having just 5 pages seems to be a daft decision

Dear Robert, We very much appreciate your comments regarding your stay at the ibis Adelaide. Please accept my apologies for some of the cleanliness issues that occurred during your time with us - I will make sure to forward your feedback to our Executive Housekeeper so she can follow up with her team accordingly. I appreciate your sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. Kind regards, Kim Fraser Team Leader ibis Adelaide

It was nice

Customer review rating 4.5/5

Habib S. Couples - 15/01/2020 Confirmed reviews ALL

The staff was helpful, friendly and smiley... That's the most important for me the rooms and hotel were clean... As room for improvement, from engineering point of view, the room lack proper fresh air.

Dear Habib, We very much appreciate your comments regarding your stay at the ibis Adelaide. I am also so glad to hear that the room and especially its cleanliness were up to standard. Our lovely Housekeepers do not see guests face to face often and may not always get individual feedback but it is always good to address them as a team and let them know that their work is appreciated! Unfortunately the windows in our rooms do not open, however our air conditioning system does bring in the air outside. Kind regards, Kim Fraser Team Leader ibis Adelaide

Fantastic hotel location, great staff with clean and newly furbished rooms.

Customer review rating 4.5/5

Godfrey Couples - 15/01/2020 Confirmed reviews ALL

Fantastic hotel location, great staff with clean and newly furbished rooms. Rooms on the small size but overall had everything expected of a good hotel. Staff were very friendly and helpful. Restaurant had good food and great service, excellent staff.

Dear Godfrey, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is great to hear that you have enjoyed your stay with us and I am glad that you enjoyed the central location of the hotel - we are quite fortunate in that respect. It is always good to hear that our guests could take advantage of their time in Adelaide and did not have to worry much about getting around. Kind regards, Kim Fraser Team Leader ibis Adelaide

Staff are very friendly and helpful. The location is close to the shopping areas.

Customer review rating 4.5/5

C. M. Friends - 15/01/2020 Confirmed reviews ALL

The room is clean and tidy, very impressive. The price is reasonable.

Dear Wai, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to hear that you have enjoyed your stay with us and I am glad that you enjoyed the central location of the hotel - we are quite fortunate in that respect. It is always good to hear that our guests could take advantage of their time in Adelaide and did not have to worry much about getting around. Thank you again for sharing your experience, and we hope to welcome you to the ibis Adelaide again soon! Kind regards, Kim Fraser Team Leader ibis Adelaide

Brilliant

Customer review rating 4.5/5

Scott Solo - 15/01/2020 Confirmed reviews ALL

Staff helpful. Facilities excellent.

Dear Scott, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Kim Fraser Team Leader ibis Adelaide

Great Hotel Great Location Great Breakfast !

Customer review rating 4.5/5

Anonymous Couples - 15/01/2020 Confirmed reviews ALL

Always book an IBIS room when coming to Adelaide. Great location in the city. A Quiet area with a Coles just down the footpath! Breakfast is superb as usual! Our extra request were appreciated too.

Dear Ron, It was a pleasure to have you stay with us again and as always I am very grateful that you took the time to fill out the survey. It is great that you had a nice visit and that we were able to accommodate your request on this occasion. Kind regards, Kim Fraser Team Leader ibis Adelaide
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