ibis Adelaide 4 stars

Customer review rating (ALL Rating) 4.5/5 4,199 reviews

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ibis Adelaide - Image 1
ibis Adelaide - Image 2
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ibis Adelaide - Image 4
122 Grenfell Street, 5000 ADELAIDE, Australia

Description

Hotel extras

  • Located in the heart of the CBD close to Rundle Mall.

  • Onsite Restaurant and Bar.

  • Fitness Centre

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room 2 Single Beds

Photo out of - Standard Room 2 Single Beds

Two ibis single 'Sweet Beds' ensure you get a good night's sleep. All rooms feature the latest Samsung Smarthub TVs as well as full room width desks with a Phillips LED desk lamp with USB ports and an adjustable office chair.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
See availabilities

Located above the 5th floor, the Superior room includes an ibis Queen 'Sweet Bed' to ensure a good night's sleep in complete comfort and stunning views of the city and Adelaide hills.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Enjoy stunning views over the city of Adelaide and the Adelaide hills when you stay in an ibis Superior Room. Your room is located above the 5th floor and is equipped with an ibis King Single 'Sweet Bed' to ensure you get a good night sleep.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

ibis Adelaide's most sought after room! Our Deluxe Corner room has 270 degree views overlooking the city of Adelaide and the Adelaide Hills. The room features floor to ceiling windows across two sides of the room to enhance the spectacular views

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

ibis Adelaide

122 Grenfell Street
5000 ADELAIDE
Australia

GPS:-34.924029, 138.604271

Telephone
Fax +61 8 8232 8069

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park
  • 311 rooms
  • 13 rooms for people with reduced mobility
  • 45 connecting rooms
  • 311 non-smoking rooms
  • 16 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

2 Meeting rooms

Well-being

Fitness Centre

  • On site
  • Near the property
  • Indoor parking
  • Public
  • Max Limited Height: 2 m / 6.562 ft

  • Parking pricing: 18.71 € 30 AUD Per unit
  • Parking for a month
  • Parking for a week

Rundle Street U Park - 350 m

Additional charge

163/185, Rundle St,, Adelaide SA, 5000

Parking information

  • Near the property
  • Indoor parking
  • Private

  • Parking pricing: 21.83 € 35 AUD Per day

IBIS KITCHEN

Photo out of - IBIS KITCHEN

The restaurant and bar are located on the first floor and are open for breakfast and dinner daily. The hotel bar is ideal for pre-dinner drinks, meeting friends or colleagues, or to enjoy a nightcap after a long day.

Cooking style
International
Capacity
130
Accessibility
Accessible service
5000 Adelaide, Australia
Telephone +61 8 8159 5516
Menu PDF
Cocktail menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

The restaurant and bar are located on the first floor and are open for breakfast and dinner daily. The hotel bar is ideal for pre-dinner drinks, meeting friends or colleagues, or to enjoy a nightcap after a long day.

Located on the first floor, the bar is open daily and is ideal for pre-dinner drinks, meeting friends or to enjoy a nightcap after a long day.

The fitness centre is located on the second floor of the hotel. With state-of-the-art equipment, getting fit has never been so enjoyable.

With its stylish bar and restaurant, flexible event space and wide range of accommodation options, ibis Adelaide is the perfect choice for weddings in Adelaide. Take advantage of our vibrant city centre location and friendly service for your big day!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,199 reviews

Customer review rating 4.5/5

Jodi C. Friends - Confirmed reviews ALL

Thank you for your kind words regarding our location, cleanliness, and staff service. I am pleased to hear that you had a pleasant experience during your stay. I appreciate your feedback about the power outlet accessibility near the beds; your comment will be taken into consideration as we continually strive to enhance our guest experience. We hope to welcome you back in the future. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 5.0/5

Ramil D. J. Friends - Confirmed reviews ALL

Thank you for your positive feedback. We are delighted to hear that you enjoyed a comfortable stay and appreciated our central location, as well as the cleanliness and soundproofing of your room. We look forward to welcoming you back in the future. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 5.0/5

Linda R. Families - Confirmed reviews ALL

Thank you for your kind words regarding our location and cleanliness, as well as your positive remarks about our staff. We are thrilled to hear that you had a pleasant experience and look forward to welcoming you back in the future. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 5.0/5

Ann A. L. Business - Confirmed reviews ALL

Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and that our staff were able to assist you effectively. Your kind words will be shared with the team. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 4.0/5

Kathryn R. F. Business - Confirmed reviews ALL

Thank you for your feedback regarding your recent stay. We appreciate your kind words about our central location and the comfort provided. We regret the inconvenience caused by the TV issue and understand your frustration. Our team is dedicated to providing assistance, and we are pleased to hear that our reception staff were helpful. Kind regards, Storm Klarich Assistant Front Office Manager ibis Adelaide

Thank you for your kind words regarding our location, cleanliness, and staff service. I am pleased to hear that you had a pleasant experience during your stay. I appreciate your feedback about the power outlet accessibility near the beds; your comment will be taken into consideration as we continually strive to enhance our guest experience. We hope to welcome you back in the future. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 5.0/5

Ramil D. J. Friends - Confirmed reviews ALL

Room was clean, soundproof, slept like a baby

Thank you for your positive feedback. We are delighted to hear that you enjoyed a comfortable stay and appreciated our central location, as well as the cleanliness and soundproofing of your room. We look forward to welcoming you back in the future. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 5.0/5

Linda R. Families - Confirmed reviews ALL

The staff was absolutely beautiful very helpful. Will definitely be coming back again.

Thank you for your kind words regarding our location and cleanliness, as well as your positive remarks about our staff. We are thrilled to hear that you had a pleasant experience and look forward to welcoming you back in the future. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 5.0/5

Ann A. L. Business - Confirmed reviews ALL

Staff were extra helpful with accommodating our needs having stepped of flights earlier in the day and also with assisting ordering cans etc

Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and that our staff were able to assist you effectively. Your kind words will be shared with the team. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 4.0/5

Kathryn R. F. Business - Confirmed reviews ALL

Unfortunately the TV malfunctioned as required maintenance to look into the issue. Problem was not discovered until 7:pm, so was unable to be fixed until the following day. Reception staff were very helpful though.

Thank you for your feedback regarding your recent stay. We appreciate your kind words about our central location and the comfort provided. We regret the inconvenience caused by the TV issue and understand your frustration. Our team is dedicated to providing assistance, and we are pleased to hear that our reception staff were helpful. Kind regards, Storm Klarich Assistant Front Office Manager ibis Adelaide

Customer review rating 4.5/5

Patricia M. Solo - Confirmed reviews ALL

I stayed the night as going home was too far away.

Thank you for sharing your experience with us. We are pleased to hear that you chose to stay with us during your travels and hope that your time at ibis Adelaide was comfortable and enjoyable. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 2.0/5

Charles P. Business - Confirmed reviews ALL

The first room I have ever stayed in that didn’t have a USB charging port. The room key was difficult to get the door to open, had to swipe the key several times to get the door to unlock

Thank you for your feedback. I regret to hear about the inconvenience with the room key. Whilst the lamp has a USB charging port, I acknowledge it is not well notified, and this is an area of improvement we will work on. We appreciate your comments. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 5.0/5

Neil J. S. Business - Confirmed reviews ALL

The team know their customers and are always welcoming to new and regularly returning customers. Service is always friendly and Rooms are clean and well appointed. As I travel often. This is my go to hotel.

Thank you for your kind words regarding your experience at ibis Adelaide. We are delighted to hear that our team's service and our location have consistently met your expectations. It is wonderful to know that we are your preferred hotel during your travels. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 4.5/5

Sandy J. Business - Confirmed reviews ALL

Room was spacious, clean with a modern fit out. I like the option of not cleaning daily and other sustainble choices.

Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found the room spacious and comfortable, and that you appreciated our efforts towards sustainability. Your satisfaction is important to us and we look forward to welcoming you back in future. Kind regards, Storm Klarich Assistant Front Office Manager ibis Adelaide

Customer review rating 5.0/5

Stan G. Solo - Confirmed reviews ALL

Great location. Friendly staff called the day before to ask about my needs and allowed me to check in early. Very tidy clean room with great view and strong air conditioner. Great work space to use computer.

Thank you for your positive feedback regarding your recent stay. We are delighted that you appreciated our location, friendly staff, and clean accommodations. It is rewarding to know that our efforts to cater to your needs contributed to a pleasant experience. We hope to welcome you back soon. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 4.0/5

Jenette W. Solo - Confirmed reviews ALL

The location of this hotel is great and staff were generally warm and friendly.

Thank you for your positive feedback regarding your comfortable stay at our hotel. We are delighted to hear that you appreciated our great location and the warmth of our staff. Your kind words motivate us to continue delivering exceptional service. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 5.0/5

Evelyne A. Business - Confirmed reviews ALL

Just a short stay this time but I always feel very welcome when I return which is appreciated

Thank you for your kind feedback. We are pleased to hear that you find our location convenient and that you feel welcomed during your stays. Your appreciation motivates our team to continue delivering exceptional service. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 5.0/5

Andrew W. Solo - Confirmed reviews ALL

As a first time visitor to Adelaide it was great to stay with Ibis. The reception crew and other staff were very helpful and accommodating. Will stay there again if or when I return.

Thank you for your kind words regarding our staff. We are pleased to hear that you found our team helpful and accommodating during your stay. We look forward to welcoming you back on your next visit to Adelaide. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 4.5/5

Christopher L. Business - Confirmed reviews ALL

Staff were very professional, room was comfortable and very clean and the view of the city was great.

Thank you for your kind feedback. We are delighted to hear that you enjoyed the great view, found our staff professional, and appreciated the comfort and cleanliness of your room. Your satisfaction is our priority, and we look forward to welcoming you back. Best regards, Carina Chen Food and Beverage Manager ibis Adelaide

Customer review rating 4.5/5

Lisa W. Solo - Confirmed reviews ALL

A wonderful 2 days staycation in my home city. Great value, great location. Every employee I interacted with was fabulous.

Thank you for your positive feedback regarding your recent stay at ibis Adelaide. How fantastic is a staycation in your own city! Your kind words about our team will be shared, as they strive to provide excellent hospitality. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 3.0/5

Clio B. Business - Confirmed reviews ALL

I had a pleasant stay at the Ibis however I got woken up throughout the night hearing other guests’ doors slamming shut. Particularly one person who was arriving at 3am both nights. I didn’t get a good sleep and subsequently won’t be staying again. The hotel was comfortable and facilities were good.

Thank you for your feedback regarding your recent stay with us. I am pleased to hear that you found our location, rooms, and breakfast to your satisfaction. However, I sincerely apologize for the disturbances you experienced during the night, which affected your sleep quality. We strive to provide a comfortable environment for all our guests, and I regret that we fell short in this instance. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 5.0/5

Michelle B. Couples - Confirmed reviews ALL

Room was comfortable and clean and very quiet. Great location and quick walk to the bus stop to get back to the airport. Buffet breakfast was excellent as well.

Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our excellent location, the comfort of your room, and the quality of our buffet breakfast. It is rewarding to know that your experience was a positive one. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 0.5/5

Nicolas C. Business - Confirmed reviews ALL

Booked on the website for two nights at $240 per night. When I arrived they told me the total was $670, $430 for the first night and $240 for the second night. I did receive a confirmation email that included those prices but I had not looked at it. I am absolutely certain that this is different from what the website said when I booked. I'm not sure if this was a bug or a feature. The hotel seems to be constantly trying to squeeze extra money out of you and maybe this is one of their tactics. If you book online, be sure to screenshot your booking and check the confirmation email. I was constantly reminded that I was getting free breakfast. "Don't worry about paying $430 for a night in a B-grade hotel in Adelaide, you're gonna get free breakfast". Until I went for breakfast of course, when they wanted to charge it to my room. The staff member on duty seemed very surprised that I thought I was entitled to free breakfast and had to go through an extensive ritual of paper shuffling, computer checking and calls to the front desk before forlornly confirming that breakfast was included. I think she was hoping that that I would get frustrated and just agree to pay. The breakfast was pretty average and the plates were not clean. All in all an infuriating and completely unenjoyable experience. I wall never be back.

Thank you for sharing your feedback regarding your recent stay. I am truly sorry to learn about the discrepancies you encountered with your booking price and the confusion regarding the breakfast inclusion. I understand how frustrating it can be when expectations do not align with the actual experience. As a hotel, we strive for transparency in our pricing and communication. It is always advisable to review the confirmation email as it details the total cost of the stay. When selecting a room on the Accor website, there is a drop down to see daily pricing. That aside, I regret any misunderstanding that may have arisen from this. Regarding the breakfast experience, I appreciate your comments and will ensure that our team is reminded of the importance of clarity in communicating included services. Your room did include breakfast and I will ensure appropriate training is retaken by the team to clarify any miscommunication. Cleanliness is a priority for us, and I will address your concerns with our team to ensure that our standards are consistently met. Thank you again for your valuable feedback. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 3.5/5

James T. Couples - Confirmed reviews ALL

Friendly and efficient staff. Sink was blocked from the first moment we used it. Shower and toilet were alright - no blockage. Advised staff on our exit.

Thank you for your feedback regarding your recent stay. I am pleased to hear that you appreciated our location and staff's service. However, I regret that you encountered a blocked sink during your visit. Your comments will be noted for future investigation and improvement by our team. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 4.5/5

Peter D. Families - Confirmed reviews ALL

This was a very fun, friendly and enjoyable stay. The staff were amazing. Nothing was too much trouble.

Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that our staff made your experience enjoyable and memorable. Your kind words will certainly be shared with the team. With regards, Emily Pfitzner General Manager ibis Adelaide

Other web-users rate our hotel

  • 1,884 reviews 9.6/10 Location
  • 2,304 reviews 7.6/10 Room
  • 2,213 reviews 9/10 Service
  • 24 reviews 8.2/10 WiFi
  • 1,096 reviews 8.2/10 Cleanliness
  • 979 reviews 5.8/10 Comfort
  • 461 reviews 8.6/10 Breakfast
  • 288 reviews 8.9/10 Vibe

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