ibis Adelaide Hotel 4 stars

TripAdvisor rating 4.5/5 1,786 reviews
ibis Adelaide
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+ 22 Services
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Room 1

Number of guests
Children's age

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Hotel extras

With its versatile meeting facilities and vibrant bar and restaurant, ibis Adelaide makes the ideal venue for events and business meetings. This Adelaide hotel offers convenient city centre accessibility, and the perfect place to relax after a long day.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • ADELAIDE AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

ibis Adelaide

122 Grenfell Street
5000
adelaide
australia

Tel: +61881595588

Fax: (+61)8/82328069

Contact email

Check-in from 14h00

Check out up to 11h00

  • STOP G3 GRENFELL STREET :   J2 G3

  • By plane

    ADELAIDE AIRPORT At 6.9km / 4.29 miles - Shuttle paying

GPS :-34.924029, 138.604271

Our accommodations

Available in a range of configurations, the 311 tastefully appointed guest rooms at ibis Adelaide offer the perfect place to relax and unwind. Featuring sleek décor and minimal design, each room maximises the available space to emphasise both comfort and functionality. Palettes are neutral with dark wood accents, highlighting featured artwork by artists such as graffiti artist Ghostpatrol. Guests staying at this Adelaide hotel can also enjoy the superb ibis Sweet Bed and the Samsung Smarthub 690 Series.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Standard Room 2 Single Beds

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 1 Queen Bed City View

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 2 Single Beds City View

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

DELUXE CORNER ROOM, 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 21

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

Photo non contractuelle / Strictly non binding

The restaurant and bar are located on the first floor and are open for breakfast and dinner daily. Lunch is available Monday to Friday. The hotel bar is ideal for pre-dinner drinks, meeting friends or colleagues, or to enjoy a nightcap after a long day

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

APERITIF

Photo non contractuelle / Strictly non binding

Located on the first floor, the bar is open daily and is ideal for pre-dinner drinks, meeting friends or to enjoy a nightcap after a long day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 89

  • Maximum capacity: 110 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
ibis Adelaide

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

19,102 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,786 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Pleasant

Customer review rating 4.5/5

Rachael Business - 02/12/2019 Confirmed reviews ALL

It is a need while I work in Adelaide. Somewhere to stay and convenient to shops, eating out and city centre.

Dear Rachael, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Murphy Assistant Manager

Great stay, clean and tidy

Customer review rating 4.5/5

S D. Business - 02/12/2019 Confirmed reviews ALL

Great stay, clean and tidy rooms. Bar staff are brilliant as always.

Dear Shawn, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Murphy Assistant Manager

satisfactory.

Customer review rating 4.5/5

John M. Business - 02/12/2019 Confirmed reviews ALL

Satisfactory

Dear John, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will take your name off the mailing list so next time you don't get another survey from us! Thank you again for sharing your experience, and we hope to see you again! Sincerely, Justin Murphy Assistant Manager

I found the hotel quite nice, it suited us for what we needed that night

Customer review rating 4.5/5

Barry M. Couples - 01/12/2019 Confirmed reviews ALL

Good

Dear Barry, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Murphy Assistant Manager

Great stay at the ibis Adelaide

Customer review rating 4.5/5

Michelle Families - 01/12/2019 Confirmed reviews ALL

Great service, great locations and great rooms - especially good for people requiring an accessible room.

Dear Michelle, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Murphy Assistant Manager

It was very good

Customer review rating 4.5/5

Mrs J. M. Families - 01/12/2019 Confirmed reviews ALL

GREAT SPOT AND HOTEL WAS VERY CLEAN AND TIDY.

Dear Janice, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Murphy Assistant Manager
Customer review rating 4.5/5

Sarah Families - 01/12/2019 Confirmed reviews ALL

I was happy it was clean staff were friendly and

Dear Sarah, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Murphy Assistant Manager

Great room, nice service from nice people.

Customer review rating 4.5/5

Carl Y. Business - 01/12/2019 Confirmed reviews ALL

Check in easy, room easy to find. Nice and clean with everything I needed. Good WiFi for such a short stay. Breakfast good options. Overall really pleased with stay.

Dear Carl, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Murphy Assistant Manager

Excellent

Customer review rating 4.5/5

Keqin L. Couples - 01/12/2019 Confirmed reviews ALL

Fantastic environment

Dear Keqin L., We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Murphy Assistant Manager

Interstate traveller

Customer review rating 4.5/5

Frank Business - 01/12/2019 Confirmed reviews ALL

Friendly efficient Team, clean quiet rooms Breakfast was a little disappointing only choice was scrambled eggs

Dear Graeme, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sorry the eggs were not up to scratch this time! Hopefully next time we will do better. Thank you again for sharing your experience, and we hope we will see you again! Sincerely, Justin Murphy Assistant Manager

Great place to stay..

TripAdvisor rating 4.5/5

heliosernestog Business - 01/12/2019 TripAdvisor review

Clean and modern rooms. Was just a bit concerned about the size of the room as I compared it with what I though it would be on the pictures of the Accor hotels web page. In any case ...I would certainly recommend it since it is close to everything. All is withing waking distance.

Customer review rating 4.5/5

Joyce Solo - 30/11/2019 Confirmed reviews ALL

One of the nicest Ibis hotels I’ve been in. Nice staff, good breakfast, comfortable room. Could really do with some improvements in the air conditioning, which didn’t really work, and the wifi was spotty.

Dear Joyce E., We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. Sorry to hear about the issues you have experienced with the air conditioner unit. We have maintenance look into it to check if all is working. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Murphy Assistant Manager

Great Location with so easy access to shops, coffee etc....

Customer review rating 4.5/5

Anne J. S. Solo - 30/11/2019 Confirmed reviews ALL

.... room was comfortable... bar/dining..( well cafe type meals ) relaxing for a tired first timer in Adelaide..

Dear Anne S., We very much appreciate your comments regarding your stay at the ibis Adelaide. I am glad to see you had a comfortable stay in Adelaide! We will pass your feedback on to the kitchen regarding the meals. Thank you for sharing your experience, and we hope we will see you again. Sincerely, Justin Murphy Assistant Manager

I was well looked after, and comfortable.

Customer review rating 4.5/5

Lyn M. Solo - 30/11/2019 Confirmed reviews ALL

My stay was as I would expect from a chain dedicated to excellent service.

Dear Lynette, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Kim Fraser Team Leader ibis Adelaide

Ms M G.

Customer review rating 4.5/5

M G. Solo - 30/11/2019 Confirmed reviews ALL

My stay was quite satisfactory. I found your reception staff most pleasant and helpful.

Dear Margaret, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback about the reception team. Your feedback in regards to the window blind and the food will be passed on to our maintenance team and the food and beverage team to ensure that these concerns are addressed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Kim Fraser Team Leader ibis Adelaide

Comfortable and close to Rundle Mall.

Customer review rating 4.5/5

Ken T. Couples - 30/11/2019 Confirmed reviews ALL

Excellent. Good service and great location.

Dear Kenneth, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Murphy Assistant Manager

Excellent Hotel in the CBD of Adelaide

TripAdvisor rating 4.5/5

Graeme H Couples - 30/11/2019 TripAdvisor review

The staff were excellent and helpful in a modern Hotel close to the Adelaide shopping and transport. The room we were in was a little small but well appointed with all of the facilities.Meals and cleanliness were excellent.

Clean rooms friendly staff, good lcoation

Customer review rating 4.5/5

Jacqueline Business - 29/11/2019 Confirmed reviews ALL

I like the location of Ibis Adelaide which is why i choose it most of the time I am in the City.. I do forget each time about the vibration of the lift at night - which wakes me each time it travels. Aside from that, great spot, friendly staff and immaculately clean.

Dear Jacqueline, We very much appreciate your comments regarding your stay at the ibis Adelaide. I will make a note to place you away from the lifts and hopefully that will assist with the vibration issue? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sarah Sarah Baddams General Manager ibis Adelaide

Good experience in good location.

Customer review rating 4.5/5

Oj Business - 29/11/2019 Confirmed reviews ALL

Good experience in good location.

Dear Owen, We very much appreciate your comments regarding your stay at the ibis Adelaide. I am glad that you enjoyed the central location of the hotel - we are quite fortunate in that respect. It is always good to hear that our guests could take advantage of their time in Adelaide and did not have to worry much about getting around. Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special! Kind regards, Kim Fraser Team Leader ibis Adelaide

Short stay in Adelaide

Customer review rating 4.5/5

Steve Solo - 28/11/2019 Confirmed reviews ALL

Arrived late so no real wait for check-in. No thank you for your loyalty comment. No upgrade, you guys never mention so I always assume I missed out. Not sure if hotel was full but being a Gold Member surely a better view than office buildings would be nice. Breakfast. Unbelievable. Good morning was all I got. Not spoken to by the other 2 “staff” I think they were staff. In my hotel days at Starwood we interacted with guests, my plates never cleared, they literally walked past me and other guests and just on mute. The breakfast was satisfactory, the sausages were steamed beyond belief, the egg had crusted onto the bottom of the pan, no mention by host if other eggs were allowed. I sat on balcony, stunning place. Surprised Food and Beverage Manager doesn’t have these tables straightened, set and in line ready for use. Stunning place to sit, however your staff didn’t know or didn’t care i was there. I like Ibis, I like the concept but seriously if I can’t be acknowledged I might as well stop being a Gold member and being loyal to one chain and just book through Hotels.com. Room was clean and tidy but not sure what time housekeeping came around? But I was missed.

Dear Stephen, Thank you for taking the time to tell us about your experience at ibis Adelaide. I appreciate the feedback that you have given to us to improve our service as a team at the hotel. You have given some great examples as to what we can do to do better in the future. I will make sure that our Food and Beverage manager is aware of your feedback for the breakfast. Also to share the good customer service points you have made with all departments. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address these issues and prevent future occurrence. We do thank you for your loyalty and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justin Murphy Assistant Manager
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