ibis Adelaide Hotel 4 stars

Customer review rating 4.5/5 22,323 reviews

ALLSAFE approved hotel

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ibis Adelaide
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+ 21 Services

Hotel extras

With its versatile meeting facilities and vibrant bar and restaurant, ibis Adelaide makes the ideal venue for events and business meetings. This Adelaide hotel offers convenient city centre accessibility, and the perfect place to relax after a long day.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • ADELAIDE AIRPORT Paying
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Currency exchange
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Babysitting on request Paying
Business services
  • 1 Meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

ibis Adelaide

122 Grenfell Street
5000 adelaide
australia

Tel: +61881595588

Fax: (+61)8/82328069

Check-in from 14h00

Check out up to 11h00

  • STOP G3 GRENFELL STREET :  J2 G3

  • By plane

    ADELAIDE AIRPORT At 6.9km / 4.29 miles - Shuttle paying

GPS :-34.924029, 138.604271

Our accommodation(s)

Available in a range of configurations, the 311 tastefully appointed guest rooms at ibis Adelaide offer the perfect place to relax and unwind. Featuring sleek décor and minimal design, each room maximises the available space to emphasise both comfort and functionality. Palettes are neutral with dark wood accents, highlighting featured artwork by artists such as graffiti artist Ghostpatrol. Guests staying at this Adelaide hotel can also enjoy the superb ibis Sweet Bed and the Samsung Smarthub 690 Series.

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The restaurant and bar are located on the first floor and are open for breakfast and dinner daily. Lunch is available Monday to Friday. The hotel bar is ideal for pre-dinner drinks, meeting friends or colleagues, or to enjoy a nightcap after a long day

APERITIF

Located on the first floor, the bar is open daily and is ideal for pre-dinner drinks, meeting friends or to enjoy a nightcap after a long day.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 89

  • Maximum capacity: 110 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
ibis Adelaide

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

22,323 reviews

TripAdvisor Rating 4.5/5

1,876 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Ok

Customer review rating 2.5/5

Des Business - 11/09/2021 Confirmed reviews ALL

Food at dinner was average

Well located

Customer review rating 4.0/5

N/a Business - 10/09/2021 Confirmed reviews ALL

Food was average

Modern spotless accomodation in the heart of the City.

Customer review rating 4.0/5

Julie Couples - 10/09/2021 Confirmed reviews ALL

Staff can make or break a business . From the moment we walked into the IBIS ADELAIDE we were made to feel welcome by the very friendly and caring receptionist. The Hotel was spotless, new and well situated. A few minutes walk to Adelaide's main shopping precinct, trendy Rundle Street restaurants, an alternative cinema with international films and two large supermarkets. The rooms are small however; well at least the room we were in. Very trendy, fresh and clean, but on one side of the bed, I had to walk sideways to get out ; and I weigh less than 55kgs. This felt a little uncomfortable in the middle of the night. However, we have stayed in Ibis Styles Hotels in the past, and this has not always been the case. So perhaps there are rooms and there are rooms.... Overall we enjoyed our stay.

Well located

Customer review rating 4.0/5

Renjith S. Solo - 10/09/2021 Confirmed reviews ALL

It was nice experience. However, you could provide an option to open windows to get fresh air.

great location

Customer review rating 3.5/5

Anonymous Business - 10/09/2021 Confirmed reviews ALL

good stay. hadn't visited since start of covid. not much choice of normal beer at bar. Also menu has gone backwards. One barman said there were specials not o the menu including a bushman pizza. when i went to order this with other barman got told that was only for a special group that were staying.

Well located, very clean

Customer review rating 4.5/5

Kat Families - 08/09/2021 Confirmed reviews ALL

Very clean. Comfy bed. Friendly and helpful reception. Reason why I didn’t give 10 stars -there was no moisturiser (there was shampoo, conditioner, shower gel and soap tho) . And I would have liked to see hand sanitisers next to the elevator on every level. Other than those little things everything else was awesome! Thanks

Good overnight stay

Customer review rating 4.5/5

Graham P. Families - 08/09/2021 Confirmed reviews ALL

Book in and out was efficient and no waiting. We decided to stay in for happy hour and meal, which were very good. Some free to air television chanels were not available?

Comfy beds, friendly staff

Customer review rating 4.0/5

Reo Solo - 07/09/2021 Confirmed reviews ALL

As covid causes chaos with fifo workers, being able to stay at a comfortable & hospitable accommodation definitely lessened the stress of not seeing family, Thankyou

Dear Reo H., We very much appreciate your comments regarding your stay at the ibis Adelaide. I am pleased that we have become your home away from home; it is a pleasure to have you stay with us. I can see however, that are not enjoying our breakfast service. If you would like to provide further comment so we may improve for your next stay, please feel free to contact me directly at h8… Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Karlyn McLeod Assistant Manager

Happy stay

Customer review rating 4.5/5

David A. Couples - 07/09/2021 Confirmed reviews ALL

Disappointed that all rooms available for our free upgrade face onto busy Grenfell street, which is incredibly noisy. So we opted for their queen room at the rear of the hotel with a lovely north view, great for the sunshine. Great bed, nice amenities, still has happy hour from 5-7pm, went for our free drink but didn't eat there. Very helpful reception staff, nice quiet stay.

Well located

Customer review rating 5.0/5

Jacqueline A. Couples - 07/09/2021 Confirmed reviews ALL

Staff extremely friendly and helpful

Dear Jackie, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karlyn McLeod Assistant Manager

Another good stay

Customer review rating 5.0/5

Nicol W. Couples - 06/09/2021 Confirmed reviews ALL

The reception staff are always friendly, efficient and helpful. The location is great and the facilities represent great value. It was another great stay and I will stay here again, thank you.

Dear Nicol, We very much appreciate your comments regarding your stay at the ibis Adelaide. I am happy to hear that you enjoyed another comfortable stay. It is always a pleasure to have you stay with us and we hope to welcome you back soon. Sincerely, Karlyn McLeod Assistant Manager

Great stay

Customer review rating 5.0/5

Jo Solo - 05/09/2021 Confirmed reviews ALL

All the staff were so friendly & helpful. Nothing was a problem for them. The room was clean & very comfortable. When checking out early due to possible border closures in regards to covid exposure sites the staff were fantastic.

Dear Joanne, We very much appreciate your comments regarding your stay at the ibis Adelaide. I am pleased that you have enjoyed all aspects of your stay with us, particularly the cleanliness of the hotel and the service provided by my team. I will share your comments with all staff. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Karlyn McLeod Assistant Manager

Well located

Customer review rating 5.0/5

Phillip Couples - 05/09/2021 Confirmed reviews ALL

Excellent time and the late checkout the next day (3.30pm) was a winner as we had two appiontments in Adelaide city next morning.

Dear Phillip, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karlyn McLeod Assistant Manager

Convenient location, comfortable

Customer review rating 5.0/5

Anita O. Families - 05/09/2021 Confirmed reviews ALL

We had an excellent stay, shopping and dining all at our fingertips. The room had an excellent view. Overall 10/10

Dear Anita, We very much appreciate your comments regarding your stay at the ibis Adelaide. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff. I am sorry to hear of your issues regarding the blinds, and I have passed your comments on to our maintenance team to rectify. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Karlyn McLeod Assistant Manager

Nice place good location comfy bed

Customer review rating 4.0/5

Anonymous Couples - 04/09/2021 Confirmed reviews ALL

Stayed overnight for great state voucher room was good except there was a stain on the carpet in front of mirror that was a little off putting bed was so comfy and loved that. Had coffee the next morning at the restaurant as didn’t have time for breakfast before work. Ordered 2 large lattes with extra shots. Got what tasted like boiled milk which was supremely disappointing considering we paid over $5 per coffee. Kinda let down the whole experience to be honest

Dear Kadey, Thank you for taking the time to tell us about your experience at the ibis Adelaide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer, and to hear that this was not the case during your stay, is most disappointing. I will make sure I share your feedback with our Food & Beverage and Housekeeping managers. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karlyn McLeod Assistant Manager

Well located

Customer review rating 4.5/5

Anonymous Couples - 04/09/2021 Confirmed reviews ALL

Clean and tidy rooms

Dear Kevin, Thank you for taking the time to share your feedback. We are pleased you had a comfortable stay and hope to welcome you back to our hotel very soon! Sincerely, Karlyn McLeod Assistant Manager

Ideal place to position yourself

Customer review rating 4.5/5

Anonymous Couples - 04/09/2021 Confirmed reviews ALL

Easy walk to everything,

Dear John, We very much appreciate your comments regarding your stay at the ibis Adelaide. I am pleased that you enjoyed the central location of the hotel and had a comfortable stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karlyn McLeod Assistant Manager

Great stay - clean room & lovely customer service

TripAdvisor rating 5.0/5

Jean191 04/09/2021 TripAdvisor review

Great service on check in and throughout. Was offered a complimentary upgrade to a superior room with views of the hills. Love the screen mirroring feature of their TVs too. Location is unbeatable for a stay in Adelaide. If you are looking for a basic room, this hotel should delight you beyond your expectations.

Dear Jean191, I am so happy to see that you enjoyed your stay and appreciate the kind feedback! We would love to see you again in the near future. Kind regards, Daria Felde Operations Manager ibis Adelaide

Great, well positioned hotel

TripAdvisor rating 5.0/5

AussieTraveller795 16/04/2021 TripAdvisor review

Well positioned, close to everything. Great room. The absolute best shower. Great shower head, water pressure and plenty of hot water. Room had everything necessary. Lamp had 2 USB ports. Great reading light on bed head. Had quiet room at the back of hotel. Can’t comment on restaurant or bar as I didn’t use them.

Dear AussieTraveller795, I am thrilled to see that you have enjoyed your stay at the ibis Adelaide and I appreciate you taking the time to share some feedback! We would be happy to welcome you back again in the near future. Please do not hesitate to let us know if there is anything we can do for you to make your next visit even better. Kind regards, Daria Felde Operations Manager

Greg

TripAdvisor rating 3.0/5

gregbevmcgriskin 09/04/2021 TripAdvisor review

Motel neat & suitable for stay in Adelaide, disappointing No Mini-Bar in Room - hallway Vending Machine difficult to use & did not function well- expensive as well. Limited hanging space for a 4 night stay! 5pm opening for Bar & food little inconvenient over an Easter weekend with nothing else open in the city! Staff worked hard in service for breakfast, but short staffed & no variety each day! Bar staff very helpful & friendly, but still short staffed.

Dear Greg, Thank you so much for staying with us and also taking the time to give us some feedback. Please do accept our apologies if the vending machine service option caused any inconvenience. As a Premium Economy hotel we aim to provide the best price to our guests which is why certain services like minibar are not offered. Our restaurant hours have indeed changed after COVID and we are slowly working towards reinstating all the previously offered services. We will do our best to do so in the near future, and the meantime we really appreciate your patience. Thank you once again, for sharing some honest feedback and we hope to serve you better in the future. Kind regards, Daria Felde Operations Manager ibis Adelaide

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