ibis Adelaide 4 stars

Customer review rating (ALL Rating) 4.5/5 3,751 reviews

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Description

Hotel extras

With its versatile meeting facilities and vibrant bar and restaurant, ibis Adelaide makes the ideal venue for events and business meetings. This Adelaide hotel offers convenient city centre accessibility, and the perfect place to relax after a long day.

Our accommodation(s)

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Hotel location

ibis Adelaide

122 Grenfell Street
5000 ADELAIDE
Australia

GPS:-34.924029, 138.604271

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

The restaurant and bar are located on the first floor and are open for breakfast and dinner daily. The hotel bar is ideal for pre-dinner drinks, meeting friends or colleagues, or to enjoy a nightcap after a long day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,751 reviews

Customer review rating 4.0/5

Benjamin T. E. Solo - Confirmed reviews ALL

As usual, comfortable bed with a good room. The Ibis is my usual place to stay in Adelaide. It's convenient for the Mall and for transport. The reception staff were, again as usual, very efficient and courteous. It all got a bit disrupted by the middle east conflict, but blame there lies somewhere else.

Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you found our beds comfortable and appreciated the efficiency of our reception staff. It is wonderful to know that our location serves you well for your visits to Adelaide. We look forward to welcoming you back on your next visit. With regards, Emily Pfitzner Hotel Manager ibis Adelaide

Customer review rating 4.5/5

Eleanor W. Couples - Confirmed reviews ALL

Great staff and a very clean room

Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed the central location of our hotel, as well as the cleanliness and service provided by our staff. We hope you had a safe onward journey. With regards, Emily Pfitzner Hotel Manager ibis Adelaide

Customer review rating 2.5/5

Mia H. Couples - Confirmed reviews ALL

We booked the ibis and accidently booked access room Nil clarification at check in or anything about breakfast Was only for 1 person breakfast so awkwardly looked bad again asking for another breakfast to be added Long line ups at check in Had to change rooms Also blind didnt work in room 913 so terrible sleep Overall an unecessarily stressful stay All could have been rectified at check in if done properly Bond taken and not room fee so had to sort on check out, lucky had funds left to pay when u thought already sorted Anyway probably wont be back Bed was comfortable though

Thank you for taking the time to share your experience during your recent stay with us. I sincerely apologize for the inconveniences you encountered, particularly with the booking process and the check-in experience. It is disappointing to learn that you faced challenges regarding the breakfast arrangement and room changes. Our aim is to provide clarity at check-in, and your feedback highlights areas where we can improve this process. Regarding the bond taken, it is our policy to secure a bond upon arrival, separate from the room fee, to facilitate any incidental charges during your stay. I understand how this may have caused confusion and appreciate your understanding in this matter. I am pleased to hear that you found the bed comfortable, as guest comfort is of utmost importance to us. Thank you once again for your valuable feedback, which will aid us in enhancing our services in the future. With regards, Emily Pfitzner Hotel Manager ibis Adelaide

Customer review rating 3.5/5

Carolina P. Business - Confirmed reviews ALL

Good breakfast, friendly staff, well located but no soundproof windows and the city is too noisy.

Thank you for your feedback regarding your recent stay. We appreciate your compliments on our location, breakfast, and staff. However, I regret to hear about the noise disturbances you experienced. Your comments are important to us as we strive to provide a comfortable environment for all guests. With regards, Emily Pfitzner Hotel Manager ibis Adelaide

Customer review rating 4.0/5

Liam G. Business - Confirmed reviews ALL

Great place to stay for a quick trip to Adelaide.

Thank you for your positive feedback. We are delighted to hear that you found ibis Adelaide to be a great place for your overnight stay. We look forward to welcoming you back during your next visit to Adelaide. With regards, Emily Pfitzner Hotel Manager ibis Adelaide

Other web-users rate our hotel

  • 1,818 reviews 9.5/10 Location
  • 2,163 reviews 7.4/10 Room
  • 2,102 reviews 9/10 Service
  • 21 reviews 7.5/10 WiFi
  • 1,060 reviews 8.3/10 Cleanliness
  • 931 reviews 5.3/10 Comfort
  • 420 reviews 8/10 Breakfast
  • 289 reviews 8.5/10 Vibe

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