ibis Adelaide Hotel 4 stars

Customer review rating 4.5/5 19,706 reviews
ibis Adelaide
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+ 22 Services
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Hotel extras

With its versatile meeting facilities and vibrant bar and restaurant, ibis Adelaide makes the ideal venue for events and business meetings. This Adelaide hotel offers convenient city centre accessibility, and the perfect place to relax after a long day.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • ADELAIDE AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

ibis Adelaide

122 Grenfell Street
5000
adelaide
australia

Tel: +61881595588

Fax: (+61)8/82328069

Contact email

Check-in from 14h00

Check out up to 11h00

  • STOP G3 GRENFELL STREET :   J2 G3

  • By plane

    ADELAIDE AIRPORT At 6.9km / 4.29 miles - Shuttle paying

GPS :-34.924029, 138.604271

Our accommodations

Available in a range of configurations, the 311 tastefully appointed guest rooms at ibis Adelaide offer the perfect place to relax and unwind. Featuring sleek décor and minimal design, each room maximises the available space to emphasise both comfort and functionality. Palettes are neutral with dark wood accents, highlighting featured artwork by artists such as graffiti artist Ghostpatrol. Guests staying at this Adelaide hotel can also enjoy the superb ibis Sweet Bed and the Samsung Smarthub 690 Series.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Standard Room 2 Single Beds

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 1 Queen Bed City View

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 2 Single Beds City View

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

DELUXE CORNER ROOM, 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 21

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The restaurant and bar are located on the first floor and are open for breakfast and dinner daily. Lunch is available Monday to Friday. The hotel bar is ideal for pre-dinner drinks, meeting friends or colleagues, or to enjoy a nightcap after a long day

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

APERITIF

Photo non contractuelle / Strictly non binding

Located on the first floor, the bar is open daily and is ideal for pre-dinner drinks, meeting friends or to enjoy a nightcap after a long day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 89

  • Maximum capacity: 110 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
ibis Adelaide

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

19,706 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,810 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location, comfortable room

Customer review rating 4.5/5

Mrsb Business - 16/02/2020 Confirmed reviews ALL

Soft and comfortable bed, good size room, good work space and great service

Dear Emily, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Well located

Customer review rating 4.5/5

Anonymous Business - 16/02/2020 Confirmed reviews ALL

Very short stay, checking in late, returning after midnight and checking out in the morning.

Dear Shoormasti, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us! Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Awesome room, great & friendly staff

Customer review rating 4.5/5

Kat Solo - 16/02/2020 Confirmed reviews ALL

Very easy to book online, with online check in and notification on room being ready resulting in no waiting when arriving. Room ansoljty beautiful with irs view. Great breakfast.

Dear Katharina, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Consistent high level of service

Customer review rating 4.5/5

Jake Business - 16/02/2020 Confirmed reviews ALL

Extremely smooth experience again, with a great nightly rate. This will ensure that I always book my Adelaide accommodation with Ibis Adelaide CBD.

Dear Jake V., We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Great loaction

Customer review rating 4.5/5

Paula Couples - 16/02/2020 Confirmed reviews ALL

Great location in Adelaide and lovely rooms.

Dear Paula, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to hear that you have enjoyed your stay with us and I am glad that you enjoyed the central location of the hotel - we are quite fortunate in that respect. It is always good to hear that our guests could take advantage of their time in Adelaide and did not have to worry much about getting around. Thank you again for sharing your experience, and we hope to welcome you to the ibis Adelaide again soon! Sincerely, Kim Fraser Team Leader Ibis Adelaide
Customer review rating 4.5/5

Anonymous Solo - 16/02/2020 Confirmed reviews ALL

Well located. Very friendly and informative staff. I’ll stay again!!

Dear Virginia, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Great Location

Customer review rating 4.5/5

Fred Solo - 15/02/2020 Confirmed reviews ALL

Everything was easy. Room was comfortable. Would stay again and recommend

Dear Frederick, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Good Stay

Customer review rating 4.5/5

Jason Business - 15/02/2020 Confirmed reviews ALL

Everything was as advertised Handy location for my week stay & business meetings

Dear Jason, It is great to hear that our hotel met your expectations. We do wish we could have done more to exceed them. If you have any suggestions, I would be happy to take some notes! Only if you have the time, of course. You have already been generous with your time in filling out the survey! Sincerely, Kim Fraser Team Leader Ibis Adelaide

Good location

Customer review rating 4.5/5

Anonymous Business - 15/02/2020 Confirmed reviews ALL

I enjoyed my stay but there was room for improvement as far as facilities and service goes

Dear Janet, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive feedback and see what areas we can improve in. I noted that some of your interactions with our staff could have been better. I do apologise if that had a negative impact on your stay - it is certainly not our intention to make our guests feel unwelcome or not looked after, it is just the opposite. I will keep your feedback in mind when talking with my team. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Good stay

Customer review rating 4.5/5

Kathryn Business - 15/02/2020 Confirmed reviews ALL

Nice room good stay. Great customer service. Only criticism would be other loud people staying on floor, every time they slammed a door the room shook, this happened numerous times up until around 12am.

Dear Kathryn, We very much appreciate your comments regarding your stay at the ibis Adelaide. I am pleased that you liked your room and your comments about the team will be shared. However it is a shame that other guests disturbed you, our team are her 24 hours a day and would have been more than happy to assist you if you had let us know. Hopefully we have the opportunity to welcome you back in the future. Sincerely, Kim Fraser Team Leader Ibis Adelaide

It was OK

Customer review rating 4.5/5

L Business - 14/02/2020 Confirmed reviews ALL

There were a few things that I noticed during my stay. I found the bed was too soft for my liking, the TV didn't rotate and I don't know if it was an oversight, but there wasn't a shower cap. It was not comfortable to sit on a soft bed and watch TV. When I moved to the bench, you couldn't rotate the TV, so you need to watch TV with your head at a permanent angle. Apart from the missing shower cap, the bathroom was fine and I appreciated the option of hot chocolate.

Dear Liza, Thank you for taking the time to tell us about your experience at the ibis Adelaide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Great location

Customer review rating 4.5/5

Anonymous Business - 14/02/2020 Confirmed reviews ALL

Great location. Just didn’t like the lack of complimentary items. Forgot my toothbrush and thought $2 from the vending machine for a disposable toothbrush was ridiculous. Also there was no mini sewing kit - I lost a button. Or shower cap. Other than that room was clean. Staff were friendly. Great location. Would stay again

Dear Sarah, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is a shame that we did not meet your expectations in terms of our amenities. As we are a budget hotel we do not offer complimentary dental kits, however we do have shower caps and sewing kits at the Front Desk and we will ensure that these items are in the room if you decide to stay with us again. I am pleased that you liked the location and found our staff to be friendly, hopefully your next stay is a better experience. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Well located

Customer review rating 4.5/5

Divya Business - 14/02/2020 Confirmed reviews ALL

I had a good and comfortable stay.

Dear Divya, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us! Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Kim Fraer Team Leader Ibis Adelaide

Great location.very central

Customer review rating 4.5/5

Leonie M. Solo - 13/02/2020 Confirmed reviews ALL

The staff were friendly & helpful.The food in restaurant food was tasty esp the rib steak, The cleaners were poor & left long black hairs in bathroom, & a dirty teatowel 3 days in a row.1 day they didnt clean the room & left a note under the door about me not wanting to be disturbed. The front desk got that fixed, i had not hung any messages on door that day, so they assumed.

Dear Leonie, We very much appreciate your comments regarding your stay at the ibis Adelaide. Please accept my apologies for some of the cleanliness issues that occurred during your time with us - I will make sure to forward your feedback to our Executive Housekeeper so she can follow up with her team accordingly. I am glad to hear that you enjoyed the food in the restaurant and found our staff to be helpful, hopefully if you do return we can exceed all your expectations. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Good location

Customer review rating 4.5/5

Bjørn Couples - 13/02/2020 Confirmed reviews ALL

Nice room, our stay was problemfree.

Dear Bjoern, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us! Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Kim Fraser Team Leader Ibis Adelaide

it was close to the city centre, good stay

Customer review rating 4.5/5

Angela Solo - 13/02/2020 Confirmed reviews ALL

the hotel was just great, it was better than i hoped for, the bed and pillows were super comfy and it was so clean, i have been telling everyone about it dince my return to perth

Dear Angela, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback and we are pleased that you were so comfortable during your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Pleasant stay and friendly staff.

Customer review rating 4.5/5

Umesh Families - 13/02/2020 Confirmed reviews ALL

Key was ready and efficient check in. Check out also perfect. Great staff.

Dear Umesh, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Made to feel very welcome

Customer review rating 4.5/5

Evelyne A. Business - 13/02/2020 Confirmed reviews ALL

Having stayed a number of times already, the Ibis Adelaide is a great place to stay - very central. I felt very much welcomed as a returning guest which is much appreciated.

Dear Evelyne, It was a pleasure to have you stay with us again and as always I am very grateful that you took the time to fill out the survey. It is great that you had a nice visit and we are always open to requests or suggestions on how we can make you even more comfortable for all future stays! We hope to see you again in the near future. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Great location for shopping precinct comfortable stay

Customer review rating 4.5/5

Ms E. M. Solo - 13/02/2020 Confirmed reviews ALL

Hassle free friendly professional staff

Dear Elaine, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us! Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Perfect location

Customer review rating 4.5/5

Alireza R. Couples - 13/02/2020 Confirmed reviews ALL

Every thing good. The staff behaviour, fee, location, service Only the bed and pillow qualities could improve

Dear Alireza, We very much appreciate your comments regarding your stay at the ibis Adelaide. I am pleased that you enjoyed your stay but it is disappointing that you did not like the pillows or the bed, if you let us know what you would prefer hopefully we can make your return stay more comfortable. Sincerely, Kim Fraser Team Leader Ibis Adelaide
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