ibis Adelaide 4 stars

Customer review rating (ALL Rating) 4.5/5 3,691 reviews

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Description

Hotel extras

With its versatile meeting facilities and vibrant bar and restaurant, ibis Adelaide makes the ideal venue for events and business meetings. This Adelaide hotel offers convenient city centre accessibility, and the perfect place to relax after a long day.

Our accommodation(s)

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Hotel location

ibis Adelaide

122 Grenfell Street
5000 ADELAIDE
Australia

GPS:-34.924029, 138.604271

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

The restaurant and bar are located on the first floor and are open for breakfast and dinner daily. The hotel bar is ideal for pre-dinner drinks, meeting friends or colleagues, or to enjoy a nightcap after a long day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,691 reviews

TripAdvisor Rating  4.3/5  1,973 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Christy M. Business - Confirmed reviews ALL

Good location, near mall and shops

Thank you for your feedback. We are pleased you appreciated our location. However, we strive to ensure a consistently high standard of service; we regret to hear your experience did not fully meet your expectations. With regards, Emily Pfitzner Hotel Manager ibis Adelaide

Customer review rating 4.0/5

Priscilla L. Business - Confirmed reviews ALL

Well located hotel in the center of town and a comfortable stay. Pro’s: Efficient and friendly check-in process. Clean room and bathroom with minimum waste and sufficient amenities for short stays. Con’s: Internet wifi was a bit weak and slow.

Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed our central location and found the check-in process efficient. We apologize for the inconvenience with the Wi-Fi speed and appreciate your understanding. With regards, Emily Pfitzner Hotel Manager ibis Adelaide

Customer review rating 4.5/5

Dianne B. Families - Confirmed reviews ALL

Satisfactory

Thank you for your kind feedback. We are delighted to hear that you found your stay pleasant and satisfactory. Your satisfaction is our priority, and we look forward to welcoming you back in the future. With regards, Emily Pfitzner Hotel Manager ibis Adelaide

Customer review rating 4.5/5

Kirra S. Solo - Confirmed reviews ALL

Really enjoyed my stay, had a very small issue with my room but the staff member at reception really quickly resolved this and I was moved rooms promptly. My only feedback is maybe making the parking validation a bit clearer as I’d pre booked online and could have saved money, and given their parking validation gives you no exit time, that would have been great for being able to leave my car in the car park a bit longer while I was in the CBD. But I’ll do that next time I stay, so never mind! Overall the staff were very helpful and professional, I’ll be back next time I visit.

Thank you for your kind review and for choosing ibis Adelaide for your recent stay. We are delighted to hear that you found your accommodation clean, comfortable, and conveniently located. It is great to know that our staff were able to assist you effectively during your stay. We appreciate your feedback regarding parking validation. We understand how important clear communication is, and your suggestion will be shared with our team for consideration in improving our guest experience. It is wonderful to hear that you plan to return, and we will be more than happy to welcome you back on your next visit to the CBD. With regards, Emily Pfitzner Hotel Manager ibis Adelaide

Customer review rating 5.0/5

Alicia F. Couples - Confirmed reviews ALL

The staff were welcoming, the location was perfect, great price and value

Thank you for your kind words! We are delighted to hear that you found our staff welcoming and appreciated our prime location and value. Your feedback motivates us to continue providing excellent service. With regards, Emily Pfitzner Hotel Manager ibis Adelaide

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Other web-users rate our hotel

  • 1,771 reviews 9.5/10 Location
  • 2,105 reviews 7.7/10 Room
  • 2,082 reviews 9.3/10 Service
  • 21 reviews 8.2/10 WiFi
  • 1,042 reviews 8.4/10 Cleanliness
  • 883 reviews 5.7/10 Comfort
  • 446 reviews 8.2/10 Food
  • 398 reviews 8.5/10 Breakfast

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