Sofitel Adelaide 5 stars

Customer review rating (ALL Rating) 4.6/5 4,340 reviews

Best price
guarantee
Sofitel Adelaide - Image 1
Sofitel Adelaide - Image 2
Sofitel Adelaide - Image 3
Sofitel Adelaide - Image 4
108 Currie Street, 5000 ADELAIDE, Australia

Description

Hotel extras

  • 5-star French luxury in the heart of Adelaide

  • Lavish suites and rooms with stunning views of the Adelaide coast, hills and city skyline

  • Club Millésime offering an exclusive, personalised service

  • Garcon Bleu, modern French influenced restaurant

  • Déjà Vu, a chic champagne bar

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel Adelaide

108 Currie Street
5000 ADELAIDE
Australia

GPS:-34.9242253, 138.5956574

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GARCON BLEU

For a gastronomy experience to impress, Garcon Bleu blends French flavours with locally sourced produce for a surprise Australian twist. Indulge in exquisite menus created with a certain savoir faire, inspired by the seasons and cooked to perfection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,340 reviews

TripAdvisor Rating  4.0/5  214 reviews

Certificate of excellence 2024

Adieu Sofitel

TripAdvisor rating 1.0/5

djhm TripAdvisor review

After only 9 months, our return visit left us wondering if this really was the same place. At great expense, we booked 2 rooms plus club access and valet parking. Upon arrival, we sat in our car, waiting for a valet to appear. After several minutes we realised that we would have to attend to our owm bags and moved everything inside. At check-in, I was told that they would now take care of the car for me!!! At no time during our stay did we see a valet outside - it appeared that it was now an "indoor" valet operation and everyone was unloading their own bags and bringing them into the lobby. Arriving in our room I expected our arrival drink that a silver Accor member normally receives but alas, like the valet service, that was non-existent. Shortly after check-in we went to the club and expecting the same service from 9 months ago, we were shocked to discover that everything was SO different. The presentation, food and level of service had gone down the drain and we were left wondering why anyone would actually pay for this. Of course, each ROOM is charged the same amount, regardless of the number of guests so that made things even more frustrating when 1 room had only 1 guest and tet paid the same price as for 2 guests! It would also be a good idea to have a price for those who don't partake of alcohol as our money is also subsidising all the drinkers! We went back to the club for evening canapes and then breakfast and afternoon both days and confirmed that the present level of "service" was now the new "norm". A terrible disappointment and now the Sofitel is no better than other local hotels and their meagre offerings of club facilities - long gone are the wonderful high tea afternoons and breakfast spreads and we will also now be "long gone"! The issue with the rooms was also ridiculous - both rooms had no light working above the dining/work table. After making 4 separate calls about the chandeliers in our 2 rooms, I got the story that they were waiting for the arrival of parts from China. Several hours after, I received a call from a manager who apologised and then gave me yet another version of the story - this time - the parts were already on site but the electrician wasn't working until the following day! You have lost us as guests as we can get better value for money and the same "service" levels even at the InterContinental. Adieu!

A lovely, well located hotel

Customer review rating 4.0/5

Robin L. Friends - Confirmed reviews ALL

The hotel is well located and has a high quality fit out. I am not sure how well things work behind the scenes. One day Nespresso pods not replaced. another day it was the water and another the mini-bar wasn't restocked. I think a need to focus on housekeeping.

Great service and outstanding food

Customer review rating 5.0/5

Francis Business - Confirmed reviews ALL

I was in town for business and thought I would stay in the hotel for dinner on the second night Not only could your barman make a Vesper Martini but the food that followed was outstanding!!’

Beautiful hotel. Excellent customer service by staff

Customer review rating 5.0/5

Mary Business - Confirmed reviews ALL

Always a pleasure to stay at any Sofitel. Staff in Adelaide were extremely polite and very helpful

Significant maintenance issue and disappearing property

Customer review rating 0.5/5

R Business - Confirmed reviews ALL

My shower didn't drain properly and flooded the bathroom floor. No one responded to my maintenance request. I accidentally left some items in my room at check out and called to retrieve them less than an hour later and the items are yet to be tracked down despite at least 6 follow up attempts.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 783 reviews 8.8/10 Location
  • 1,844 reviews 8.4/10 Room
  • 2,246 reviews 8.6/10 Service
  • 14 reviews 5.4/10 WiFi
  • 693 reviews 7.1/10 Food
  • 642 reviews 9.2/10 Vibe
  • 604 reviews 8.5/10 Amenities
  • 468 reviews 7.7/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Adelaide

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.