Sofitel Adelaide 5 stars

Customer review rating (ALL Rating) 4.4/5 4,205 reviews

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108 Currie Street, 5000 ADELAIDE, Australia

Description

Hotel extras

  • 5-star French luxury in the heart of Adelaide

  • Lavish suites and rooms with stunning views of the Adelaide coast, hills and city skyline

  • Club Millésime offering an exclusive, personalised service

  • Garçon Bleu – a modern French restaurant celebrating local produce

  • Déjà Vu Champagne Bar – a chic venue for cocktails and city views

Our accommodation(s)

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Hotel location

Sofitel Adelaide

108 Currie Street
5000 ADELAIDE
Australia

GPS:-34.9242253, 138.5956574

Telephone
Fax +61 8 8432 1900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GARCON BLEU

For a gastronomy experience to impress, Garcon Bleu blends French flavours with locally sourced produce for a surprise Australian twist. Indulge in exquisite menus created with a certain savoir faire, inspired by the seasons and cooked to perfection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,205 reviews

TripAdvisor Rating  4.1/5  263 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Victoria Z. Solo - Confirmed reviews ALL

room is quiet and clean, bed is soft and comfortable, shower water temperature is just right.

Bonjour Victoria, We are really glad to hear you had an enjoyable and a comfortable stay with us! Thank you so much for your kind review and words regarding your experience. We look forward to seeing you again! Merci, Rasoul Guest Experience Executive

Customer review rating 4.5/5

Gary P. Solo - Confirmed reviews ALL

I wanted to share my appreciation for the excellent guest relations team — the experience was seamless from check-in to check-out. I encountered an issue with noise in my initial room, and Lachlan along with the night front desk team swiftly resolved it by moving me to a better room. Their responsiveness and care truly highlighted Sofitel’s signature service. The Club Lounge team also stood out; the hostess and staff delivered a warm, refined experience that clearly reflects the standard of excellence Sofitel is known for. While my overall stay was wonderful, I did notice a few small moments where the signature Sofitel warmth and engagement seemed a bit missing. At check-out, for instance, I was directed to a front desk colleague, Jera, who appeared very focused on her screen — perhaps managing another priority — but there was little opportunity for interaction or acknowledgment. It may simply have been a busy moment, but such small gestures of rapport and connection make a lasting difference to the guest experience. If team members are handling critical tasks, perhaps performing them behind the scenes away from frontline, could help maintain that open, welcoming ambiance at the front desk. Likewise, during my visit to Garçon, I had an interaction with Gogo who, while attentive with other guests while singing and charming them, seemed a bit brisk and transactional when confirming my room number and details. I understand service can be fast-paced, though even a quick greeting goes a long way in making guests feel seen and valued. Take note I was already asked by a lady at the entrance of the same details, but I understand if it needs to be asked again. Overall, my stay at Sofitel Adelaide was outstanding, and these observations are shared in the spirit of constructive feedback and continuous improvement. I look forward to returning and experiencing that refined Sofitel hospitality once again.

Bonjour Gary, We are extremely appreciative of your kind words regarding the team members that assisted you during your room move and of your lovely words regarding your stay. We are thrilled to hear you enjoyed your time with us and will ensure your feedback is passed along to all our team members and leaders, to ensure the service you met most of your stay, is the same service we provide all over our hotel. We will ensure we do our best to align our standards across the hotel and team, to provide the amazing service we aim to. We look forward to your next visit, please do reach out if there is anything I can do to assist at all. Merci, Rasoul Guest Experience Executive

Customer review rating 5.0/5

Glaiza A. P. Couples - Confirmed reviews ALL

Beautiful hotel with an amazing room that instantly feels luxe and comfortable. The staff are genuinely warm, friendly, and make you feel welcome from the moment you arrive. Location is a big win too. Right by the bus stop and just steps away from a strip of cool cocktail bars, so everything is easy and fun. Overall, a fantastic stay and I’d absolutely recommend Sofitel Adelaide without hesitation.

Bonjour Glaiza, We are so thrilled to hear you had an amazing time with us at Sofitel Adelaide. Thank you so much for taking the time to share a review and your lovely words regarding the experience you had from our team. We look forward to welcoming you back for another memorable stay! Merci, Rasoul Guest Experience Executive

Customer review rating 2.5/5

Craig M. G. Families - Confirmed reviews ALL

Our overall experience was average (5/10). The location is very good and the property has great bones, but it lacks finesse and attention to detail. With some improvements and better finishing touches, it could be a much better experience.

Bonjour Craig, Thank you for sharing your feedback regarding your recent stay at Sofitel Adelaide. We are pleased to hear that you appreciated our prime location and architectural features. However, we regret that your experience did not meet your expectations, particularly in terms of attention to detail and finesse. We sincerely apologise for the underlying aspects that hindered on your time with us, please know that you feedback is valuable, and we will use them to enhance our services and offerings for future guests. I will also ensure your feedback is presented to our management team in our guest experience reflections, to improve on our standards across the board. We do hope to be able to welcome you again to our hotel for a much more enjoyable stay, please do reach out to me if there is anything I can do to assist in making this happen. Merci, Rasoul Guest Experience Executive

Customer review rating 4.0/5

Jacalyn M. Couples - Confirmed reviews ALL

We really enjoyed our stay and were allocated a nice room, although we think the layout could be better with lots of wasted space, Sofitel Sydney corner rooms have a much better layout. Check in by Jay was super-efficient and the afternoon tea on day 1 in the lounge was very good. The other 2 days we went, it wasn't so good. Disappointingly even though we had pre-submitted dietary requirements, staff in the lounge were unaware of them. On night 2 when we approached them, they quickly organised food that was suitable and on day 3 we were immediately asked what we would like. Unfortunately, on night 4 the food was not suitable, and no such offer made. Cooked to order breakfast in the lounge on weekends is a nice touch but the food was served cold, yes cold poached eggs! The temperature of the food in the restaurant was much better but the environment not as relaxing. On the Friday it took over 10 minutes to get a table, not because they were all full but because there was only 1 person greeting and then showing guests to tables. Although they may seem like small things, they are possibly enough that we might try a different hotel next time we visit Adelaide.

Bonjour Jacalyn, We are glad to hear you enjoyed your overall experience and stay with us at Sofitel Adelaide. Thank you so much for taking the time to share your review and some feedback regarding areas we can improve our services. We appreciate the comments and will ensure we pass on your feedback to our team in our guest experience meetings, to ensure we act upon our guest's feedback. I completely agree and understand the notion of standards you would expect from a Sofitel, and we want our guests to expect that standard, and it is our responsibility to meet it. Please do reach out if there is anything I can do to welcome you both back to our hotel, please feel free to reach out directly to me. Merci, Rasoul Guest Experience Executive

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Other web-users rate our hotel

  • 792 reviews 8.9/10 Location
  • 1,883 reviews 7.9/10 Room
  • 2,163 reviews 8/10 Service
  • 10 reviews 7.1/10 WiFi
  • 696 reviews 6.6/10 Food
  • 611 reviews 7.8/10 Amenities
  • 557 reviews 9/10 Vibe
  • 480 reviews 6.7/10 Breakfast

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