Sofitel Adelaide 5 stars

Customer review rating (ALL Rating) 4.4/5 4,210 reviews

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Description

Hotel extras

  • 5-star French luxury in the heart of Adelaide

  • Lavish suites and rooms with stunning views of the Adelaide coast, hills and city skyline

  • Club Millésime offering an exclusive, personalised service

  • Garçon Bleu – a modern French restaurant celebrating local produce

  • Déjà Vu Champagne Bar – a chic venue for cocktails and city views

Our accommodation(s)

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Hotel location

Sofitel Adelaide

108 Currie Street
5000 ADELAIDE
Australia

GPS:-34.9242253, 138.5956574

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GARCON BLEU

For a gastronomy experience to impress, Garcon Bleu blends French flavours with locally sourced produce for a surprise Australian twist. Indulge in exquisite menus created with a certain savoir faire, inspired by the seasons and cooked to perfection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  4,210 reviews

Customer review rating 1.5/5

Monica M. Couples - Confirmed reviews ALL

Sofitel claims to be a higher end French chain but food offerings are a disgrace and an insult. Breakfast was abysmal despite the setting being lovely and there being very few guests. The first morning had only unripe melon or pineapple to have with yogurt. Who has melon with yogurt?The cereals are all Kelloggs and the granola had no oats or nuts, just more sugary junk. The pastries are the usual mass produced factory fair that are baked and then an attempt at disguise by piping things on top. Nothing at all French about them. The tea was loose but not leaf, teabag calibre - dusty. I eventually waited 20mins for a burnt omelette. The staff member responsible for the kitchen saw how long I waited and approached me to apologise and make me another omelette. The second morning was the same offerings. I brought my own tea, a banana and granola but there were no bowls or yogurt and the 15 minutes it took to get yogurt from the basement meant my tea was cold. We didn’t go for breakfast on the third morning. It was to be a relaxing break and yet we didn’t manage to have breakfast together as we spent our time wandering around waiting on basic things. We had originally booked dinner in the restaurant which had only one unhealthy vegetarian option - Parisian Gnocchi. Choux pastry in butter? Really? When pressed it was acknowledged that even this was bought in and not made in the kitchen. The restaurant menu could be delivered by short order cooks, no chefs required. Steaks grilled with frozen fries and a bought in ready made pepper sauce. RSL standard. The room was nice but housekeeping was lax. We left our used facecloths on the bath as instructed and they were left in a ball beside the sink so we assumed they’d lifted them and then forgotten to take them. Placed them again on the bath and they remained there for the 3 day stay. We met with 2 senior members of staff and raised our concerns but I can see that these are Sofitel food decisions, not local. We stayed in Singapore Sofitel last July and it was worse. We stay in hotels about 100 nights a year and we will not be returning to Sofitel. English speaking staff members greet you with Bonjour and Bonsoir, cringe worthy faux French. Much like our Sofitel experience.

Customer review rating 4.5/5

Campbell G. J. Business - Confirmed reviews ALL

My recent stay was fantastic start to finish. The only element that didn't live up to this unfortunately was the Club sandwich ordered for room service - more of a chicken sandwich. It wasn't as per the description on the menu and was mega heavy on the chutney. I appreciate that this happens from time to time. Everything otherwise was top-shelf. Thx

Bonjour Campbell, We are grateful for your kind review and feedback regarding your recent stay with us. We are pleased to hear you enjoyed your experience and appreciate your comments regarding the sandwich you had. We look forward to hosting you again for another lovely experience. Merci, Rasoul Guest Experience Executive

Customer review rating 4.5/5

Shane A. H. Business - Confirmed reviews ALL

Staff very helpful

Customer review rating 5.0/5

Debra H. Couples - Confirmed reviews ALL

The staff were exceptional and just so friendly asap well as polished professionals.

Bonjour Debra, We are thrilled to hear you had a magnifique experience with us at Sofitel Adelaide. We are so appreciative of your kind words and lovely review. We look forward to hosting you again for another wonderful stay. Merci, Rasoul Guest Experience Executive

Customer review rating 5.0/5

Michael L. G. Friends - Confirmed reviews ALL

Comfortable stay

Bonjour Michael, We are really glad to hear you had an enjoyable and comfortable time with us at Sofitel Adelaide. Thank you for your kind review and lovely words! We look forward to seeing you again soon for another memorable stay. Merci, Rasoul Guest Experience Executive

Other web-users rate our hotel

  • 766 reviews 9/10 Location
  • 1,880 reviews 7.8/10 Room
  • 2,137 reviews 7.8/10 Service
  • 9 reviews 5.6/10 WiFi
  • 677 reviews 6.3/10 Food
  • 590 reviews 7.8/10 Amenities
  • 518 reviews 9.1/10 Vibe
  • 483 reviews 7/10 Breakfast

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