Sofitel Adelaide 5 stars

Customer review rating (ALL Rating) 4.5/5 4,311 reviews

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Description

Hotel extras

  • 5-star French luxury in the heart of Adelaide

  • Lavish suites and rooms with stunning views of the Adelaide coast, hills and city skyline

  • Club Millésime offering an exclusive, personalised service

  • Garcon Bleu, modern French influenced restaurant

  • Déjà Vu, a chic champagne bar

Our accommodation(s)

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Hotel location

Sofitel Adelaide

108 Currie Street
5000 ADELAIDE
Australia

GPS:-34.9242253, 138.5956574

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GARCON BLEU

For a gastronomy experience to impress, Garcon Bleu blends French flavours with locally sourced produce for a surprise Australian twist. Indulge in exquisite menus created with a certain savoir faire, inspired by the seasons and cooked to perfection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  4,311 reviews

TripAdvisor Rating  4.1/5  228 reviews

Certificate of excellence 2024

Breakfast staff the highlight

Customer review rating 4.0/5

Natasha Couples - Confirmed reviews ALL

Nice stay, although being on a low floor for a suite was not great as the street noise was pretty bad. The breakfast staff are without a doubt the best part of a Sofitel Adelaide stay. The welcome we always receive from GoGo is heart warming he is the reason we come back. Thank you Gogo :)

Bonjour Ms A., Thank you for taking the time to review your stay. We are glad you had an overall good experience. We are truly sorry for the inconvenience, the room type you have booked is on the lower floors and unfortunately we couldn\'t upgrade you during this stay because we were fully booked. We have noted your preference and we\'ll do our best to allocate you on higher floors on your future stays. We hope to welcome back soon so we can provide you with an even better experience. Merci, Marcia Guest Experience Executive

Nice hotel

Customer review rating 5.0/5

Sue D. Couples - Confirmed reviews ALL

Stayed for 1 night. Parking cost extra and the car park lift was out of order, but it was a separate private carpark organised via the hotel. We stayed in a Club room so had extra benefits which was nice, including breakfast.

Bonjour Ms D., We are delighted to hear that you have enjoyed your stay. Thank you for sharing your experience. We look forward to welcoming you back in the future. Merci, Marcia Guest Experience Executive

Great location, great view, great staff, upgrade your vaccums and linen

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I always love staying at this hotel, the staff are lovely and well informed. The facilities are great and it's location is amazing. The rooms are big too with nice views no matter which way you are facing. My only thing preventing this place from 5 stars is it needs a good clean. Every room I have stayed in so far has had furniture with noticeable stains and the duvets have sharp nots where they are have started to tear and come apart. I also always get heyfever from all the dust when I first enter the rooms and most of the corners have visible dust built up.

Bonjour Mr Matteo, Thank you for bringing this matter to our attention. We sincerely apologize for our shortcomings during your stay. Please be assured that we have addressed these issues with our team. We look forward to welcoming you back and providing a much better experience. Merci, Marcia Guest Experience Executive

Well located, furnishings and decore overall was excellent.

Customer review rating 3.5/5

David M. Business - Confirmed reviews ALL

Room availability was great and fast tracked as we arrived early Very slow luggage delivery to the room after check-in The Club was disappointing, not a patch on the Sydney and Melbourne clubs on food selection both with canapes and breakfast. Drink service on all evenings was poor. Including 'no last call' for drinks on the second and third evenings. Room servicing was excellent..

Bonjour Mr M., Thank you for taking the time to review your stay and bringing this matter to our attention. We sincerely apologize for our shortcomings during your stay. Please be assured that we have addressed these issues with our team. We look forward to welcoming you back and providing a much better experience. Merci, Marcia Guest Experience Executive

No satifactory to Accor standards

Customer review rating 0.5/5

Vijith P. Solo - Confirmed reviews ALL

My stay wasn't pleasant due to service provided by the hotel.

Bonjour Mr P., We are sorry to hear we didn’t deliver an experience within the standards that we strive for. We understand how disappointing it must have been and we appreciate the feedback. We are working to implement new procedures, so these issues won’t happen again. We look forward to an opportunity to show you our improved experience. Please don’t hesitate to get in touch if you have further questions. Merci, Marcia Guest Experience Executive

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Other web-users rate our hotel

  • 802 reviews 8.6/10 Location
  • 1,858 reviews 8.3/10 Room
  • 2,256 reviews 8.4/10 Service
  • 15 reviews 5.1/10 WiFi
  • 691 reviews 6.7/10 Food
  • 632 reviews 8.8/10 Vibe
  • 606 reviews 8.1/10 Amenities
  • 487 reviews 7.4/10 Breakfast

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