The Playford Hotel Adelaide - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 3,423 reviews

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120 North Terrace, 5000 ADELAIDE, Australia

Description

Hotel extras

  • Winner of Tripadvisor’s Best of the Best Award 2024 for exceptional hospitality

  • Luxurious Spa and New York-style Loft Suites blending heritage and sophistication

  • 'Best Restaurant Hotel' AHA SA Awards 2023 and AGFG 'Chef Hat' Restaurant 2024 and 2025

  • 24-hour Fitness Centre with heated indoor pool, sauna and gym facilities

  • Prime location opposite Adelaide Oval, Casino and Convention Centre

Our accommodation(s)

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Hotel location

The Playford Hotel Adelaide - MGallery Collection

120 North Terrace
5000 ADELAIDE
Australia

GPS:-34.92224, 138.596279

Telephone
Fax +61 8 8213 8833

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Luma Restaurant

Located within The Playford, Luma Restaurant captures the essence of the Art Nouveau mansion with a dramatic and compelling design sure to create an unforgettable impression.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,423 reviews

TripAdvisor Rating  4.5/5  2,924 reviews

Certificate of excellence 2025

Customer review rating 0.5/5

Kristian M. Friends - Confirmed reviews ALL

Once we asked about a pillow they give you an actual proper one compared to phony ones supplied which gave vertigo and neck pain.

Customer review rating 1.0/5

Jonathon B. Couples - Confirmed reviews ALL

Look, the hotel is okay, very basic and can't ask or think there'll be much more. I'm just not really happy with my trip because of how I was not made aware of a $200 security deposit needed as I normally just swipe my card or tap my phone. So I was put right on the back foot with 0 empathy or pre explanations, it was just all about taking my money and getting back to standing around. Didn't dare ask for help even though they helped with bags and it was awkward to say the least. Room card didnt even have my name on it so i did not feel valued at all. After all that I didnt even stay or want to eat the breakfast or any food. Upon leaving my wife wasn't even allowed to wear the bath robe to the car because she was cold and didnt pack a jumper so they made her stay in her sleeping shirt which is not something to be out in public in but they didnt seem to care. Then I had to take my own bags out on the trolley just because I had enough and wanted to leave. So overall, I did not feel welcomed, I did not feel like I was valued at all. I felt like an inconvenience and very akward for my stay. Safe to say I think I will be choosing elsewhere from now on, as I used to love the Playford but maby after the renovations its more about the money then people?

Customer review rating 4.5/5

Kym M. Couples - Confirmed reviews ALL

We stayed in a suite on 6th floor and absolutely loved the size and comfort and luxury features of these balcony rooms. Location is perfect and gives access to the best of Adelaide. Most importantly the staff were all warm and friendly and made our stay a memorable one. Will definitely be back.

Thank you for your kind words regarding your recent stay with us. Thank you for choosing us. Warm regards, Reece The Playford Hotel Adelaide - MGallery Collection

Customer review rating 5.0/5

Lesley D. Couples - Confirmed reviews ALL

Staff were lovely; very informative and helpful. They made the checkin and out easy.

Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff provided informative and helpful service, contributing to a seamless check-in and check-out experience. Your feedback is greatly appreciated. Best regards, Reece The Playford Hotel Adelaide - MGallery Collection

Customer review rating 3.5/5

Liam B. Couples - Confirmed reviews ALL

We left some things in the room and haven't heard back yet so that is disappointing. The stay was nice and the staff were very good. Pregnant wife really enjoyed the bath

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Other web-users rate our hotel

  • 1,106 reviews 9.7/10 Location
  • 2,058 reviews 9/10 Room
  • 2,103 reviews 9.2/10 Service
  • 13 reviews 5/10 WiFi
  • 812 reviews 8.5/10 Comfort
  • 596 reviews 9.4/10 Vibe
  • 583 reviews 8.4/10 Amenities
  • 527 reviews 8.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.