The Playford Adelaide - MGallery

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The Playford Adelaide - MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 226 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • South Australian Art Nouveau hotel.

  • Award-winning service and cuisine.

  • Centrally located in the Arts, cultural and entertainment precinct.

  • Complimentary guest WIFI throughout the hotel.

  • 24 hour heated pool, sauna and gymnasium.

Hotel location

The Playford Adelaide - MGallery

120 North Terrace
5000 ADELAIDE
Australia

Telephone +61 8 8213 8888

Fax +61 8 8213 8833

Contact email

  • By plane

    ADELAIDE At 7km / 4.35 miles - Shuttle paying

  • By train

    ADELAIDE At 0.2km / 0.12 miles

GPS:-34.92224, 138.596279

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

THE PLAYFORD RESTAURANT

Currently unavailable

The award-winning Playford Restaurant offers innovative world-class cuisine incorporating high quality South Australian ingredients and an extensive boutique wine list.Open for Breakfast and Dinner Monday - Sunday.

Our accommodation(s)

Relax in award-winning luxury accommodation, our wonderfully detailed guest rooms provide classical elegance and style. Bedding configuration is one king size bed or two queen size beds on request. Unwind in our stunning and spacious Suite, encompassing a separate lounge area with flat screen TV and kitchenette. An additional bedroom features a TV, walk-in ensuite, stand alone shower and indulgent spa bath.

Our guest reviews

Our guest reviews for
The Playford Adelaide - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  226 reviews

TripAdvisor Rating  4.5/5  2,821 reviews

Very Good Stay

Customer review rating 4.0/5

K.p. Business - Confirmed reviews ALL

Apart from the renovation works in the lobby and the restaurant, the rest was great: decor, cleanliness, condition of furniture, bedding. Minor issues: no tissues in the room or bathroom, the soap was of rather unpleasant odour (had to use our own). The best was keeping the windows open at night and not run the AC (impossible with the majority of modern hotels). Would stay there again.

Dear KT We very much appreciate your valuable comments . Thank you for choosing us. Regards Reece

Excellent stay

Customer review rating 5.0/5

Christine Families - Confirmed reviews ALL

We arrived to very friendly and welcoming staff who provided a very nice stay for us. The rooms are beautifully presented and very stylish, with a lovely welcome gift. We would definitely recommend this motel.

Hi Christine, I'm glad your enjoyed your stay with us and our little gift. I will share your awesome comments with the team. Hope to see you again soon. Sincerely, Ricky

Renovations downfall

Customer review rating 2.5/5

Sonia Solo - Confirmed reviews ALL

I wasn’t advised you were in the process of renovating, hammer drills are not at all relaxing. Families with children running up and down the hall at 6am was not pleasant. I probably won’t stay here again.

Dear Sonia, Thank you for taking the time to tell us about your experience. Please allow me to express my sincerest apologies. Regards Reece

Well located, walls a bit thin - need to review

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Staff were excellent, room well appointed

Dear Robert, Thank you for your feedback regarding your stay with us at the The Playford. I apologise for any inconvenience caused by the renovation works. The new restaurant and lounge bar is well underway and will be completed in August. Thank you again for sharing your experience, and we hope to see you back soon. Kind regards, Ricky

Great Stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Stayed for business purposes. Jaime demonstrated customer service skills way beyond what was expected. Thanks for going above and beyond in making us feel welcome.

Dear Shiralee, Thank you for the amazing review of our hotel! I will pass your feedback onto Jamie and the team. I see you mentioned an issue with your invoice. Please don't hesitate to contact myself or the team so we can correct this for you. Thank you once again for your loyalty and we look forward to welcoming you back very soon. Sincerely, Ricky

Good location, great service

Customer review rating 4.5/5

Sean D. Business - Confirmed reviews ALL

While under a lot of renovation the staff made the experience enjoyable just the same

Dear Sean, We appreciate your comments regarding your stay with us at The Playford. Work on our new restaurant and lounge bar is well underway and will be completed in August. Thank you for sharing your experience, and for being a member with us. I have applied your membership points so they will now reflect on your account. Hope to see you again soon. Kind regards, Ricky

Despite no restaurant or bar, the hotel room and service was top class.

Customer review rating 5.0/5

Lisa B. Couples - Confirmed reviews ALL

The staff were very professional and friendly and went out of their way to accommodate our needs during our stay. Amy on the first floor drinks area was very friendly and helpful and mad us feel very welcome. She is an asset to your hotel.

Dear Lisa Maree, We very much appreciate your comments regarding your stay with us at the The Playford. It is always a pleasure to receive positive feedback. I will share your comments with Amy and our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky

Great location

Customer review rating 4.0/5

Amber Couples - Confirmed reviews ALL

We thoroughly enjoyed our stay.. the bed was so good.. Robes need replacing though and bigger sizing. The restaurant was closed for renovations so that was disappointing. Room service was great the first night but not so great the next and a very limited menu.

Dear Amber, Thank you very much for sharing your experience. I will pass your valuable feedback onto management. We hope to see you back very soon. Sincerely, Ricky

Comfy, great location... definitely stay again

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Amazing... can't wait to come back

Dear Megan, Thank you so much for sharing your experience, the team will love your comments. We look forward to welcoming you back very soon. Kind regards, Ricky

Pleasant stay

Customer review rating 3.5/5

Suzanne J. Business - Confirmed reviews ALL

Nice size rooms, comfortable bed and a nice treat on arrival.

Dear Suzanne, Thank you for taking the time to share your feedback. We look forward to welcoming you back to the Playford very soon! Kind regards, Ricky

Great Stay

Customer review rating 5.0/5

Andrew Business - Confirmed reviews ALL

Wasn't sure how things would be as there were renovations happening but so glad I booked. Amazing staff and very nice rooms.

Dear Andrew, Thank you for the great review of our hotel! I will pass your feedback onto the team. We are glad that you enjoyed your stay and we look forward to welcoming you back very soon. Kind regards, Ricky

The best Concierge

Customer review rating 5.0/5

Heidi R. Couples - Confirmed reviews ALL

Our stay in our newly refurbished suite was just beautiful and our wonderful experience in Adelaide was due to the best Concierge Ricky, who arranged all manner of our requirements with professionalism and a genuine desire to help make our stay such a happy and memorable one. What a lovely human being he was! Our breakfast delivered to our room every morning promptly was magnificent! The Atrium on the first floor with it's European feel and offering fantastic food and wines and good service conrtibuted to such a wonderful atmosphere for our evening soirees! We cannot wait for the restaurant to reopen and we will be back. We would also like to extend our thanks to Melissa for her prompt service in returning our forgotten item left in the room. And in fact all staff were courteous and friendly.

Dear Heidi, We very much appreciate your comments regarding your stay with us at the The Playford. It is always a pleasure to receive positive feedback. I will share your comments with Ricky, Melissa and the team. Once again thank you for sharing your experience, and we look forward to welcoming you back very soon. Sincerely, Reece

The Best in Adelaide

Customer review rating 5.0/5

Angela B. Families - Confirmed reviews ALL

So glad to be back after 2 years thanks to the pandemic. All of the familiar faces are still there and the service is as exceptional as always. After 30+ stays over the last decade, we still don’t stay anywhere else.

Dear Angela, Thank you for the amazing review of our hotel! We were so happy to see you back and glad that you enjoyed your stay. We look forward to welcoming you back very soon. Sincerely, Ricky

Great service in a nicely appointed room

Customer review rating 5.0/5

Danny B. Business - Confirmed reviews ALL

From the moment I arrived for my short stay, to the lovely gift in my suite to the constant friendly service until I left was perfectly executed. Thanks you to all the team.

Dear Danny , We very much appreciate your comments , that's really good to hear, the team will love your comments. Loyalty is important to us , look forward to seeing you again soon. Regards , Reece

good stay while renovations continue

Customer review rating 5.0/5

Glenn H. Business - Confirmed reviews ALL

The rooms updates are great specially the bathroom, the room service was fantastic nothing i find is a negative.

Dear Glenn, We very much appreciate your comments , your loyalty is important to us. We look forward to our new product, thanks for choosing us again. Regards Reece

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Very nice room

Dear Sue We very much appreciate your comments. Thank you for sharing them . We look forward to seeing you again soon. Regards Reece

Great as always

Customer review rating 4.5/5

Chris T. Business - Confirmed reviews ALL

It was my first time back for a couple of years due to Covid (I probably stayed at the Playford at least 5 times per year from 20… for work) and whilst the renovations are slightly inconvenient, I was pleased to see a few of the staff I remembered from the past - and so nice that they also remembered me. This has always been what differentiates the Playford from other hotels I stay at, the staff, always so helpful, polite, and professional. It really does feel nice when you walk in and the staff remember you.

Dear Chris, We very much appreciate your comments regarding your stay at the The Playford. I'll pass your feedback onto the team. It was great to see you and we look forward to welcoming you back very soon. Kind regards, Ricky

Excellent

Customer review rating 5.0/5

Carolyn Families - Confirmed reviews ALL

From the very start when we were still trying to pick a hotel, we spoke to Rick over the phone (pretty sure that was his name). He was wonderful and very helpful so we chose this hotel. The experience at the hotel from start to finish was exceptional. A first class experience and I will definitely stay at The Playford again.

Dear Carolyn, We very much appreciate your comments , the team will love them and I will personally show Ricky, you are correct he works on the front desk. Thank you again for sharing your experience, look forward to seeing you again soon. Regards Reece

Absolutley perfect service

Customer review rating 5.0/5

Tony D. Business - Confirmed reviews ALL

Everything was faultless from checking in, the staff were attentive, helpful and friendly. i can not speak highly enough of your people

Dear Anthony, , We very much appreciate your comments regarding your stay, thank you for choosing us. We are delighted you enjoyed your stay and gift, hope to see you again soon . Regards Reece

Excellent service!

TripAdvisor rating 5.0/5

The_Jhays TripAdvisor review

The staff were great, friendly and very accommodating. The hotel is under renovation so a bit noisy in the morning on weekdays. Apart from that, the staff made sure that we have a pleasant stay and the food was great . Looking forward to our next stay at Playford.

Dear The_Jhays, First off all thank you for staying at the Playford Hotel and your amazing review regarding the staff. The main asset of a hotel is always the team and therefore love your recognition of this. We do hope to see you back when the hotel is back to its full glory and I am sure we can welcome you in the same way. I have shared your review with the team. Warm regards Maurits

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