The Playford Adelaide - MGallery 5 stars

Great customer service amd very nice hospitality

Peaceful, beautiful, relaxing and good service

Very professional

It was an overnight stay to take advantage of a special birthday gift for Africola....our early check in and drinks were most enjoyable and check out was easy

Lovely two days accommodation. The staff were friendly and helpful at all times. The room was nice and clean

Arriving, we were greeted by a friendly staff member who double checked that we understood everything at check in. Upon arriving in our room, we struggled to discover how the lighting system worked (improvement in that this could be explained prior to going to room). When ringing the front desk, they were happy to walk me through the process, which was quick. Having 24-hour access to the carpark that is just across the street for a really affordable price was a big drawcard when choosing a hotel to stay at. Equally important was the location of surrounding facilities in Adelaide. Having the tram and train station across the road allowed us to travel almost anywhere within Adelaide and surrounds without having to take the car all the time. Having KFC at the corner, and McDonalds 2 small blocks away was a plus for that late night snack (Yes, I made a maccas run at 11pm at night). Having access to all the laneway restaurants and bars that were in the immediate vicinity was a huge bonus - we ended up at Tasty Thai on Banks St for our 2nd night. As a previous commercial cleaner, I couldn't help myself but inspect the room's cleanliness. While most of the room was in great condition, the bathroom wasn't great. There was calcium residue in the shower, and when the lights were on, we could see streak marks on the tiles wherever we looked. However, the toilet, vanity and spa areas were clean! The information provided through the TV's were great, especially for visitors that may not know the Adelaide area and the services available. Great job! The available Foxtel channels weren't appealing to us, with majority being sport or news channels, but for other guests, it could be just what they're looking for. When we went to bed, we were shocked to discover that rather than there being a quilt cover on the quilt, it was instead lined by sheets - not something experienced before, but after discussing with friends, apparently, it's a thing. Would love to know why it's done this way instead of fitting a quilt cover... The overall facilities in the hotel room (Loft Suite) were okay. The kettle cord is unusually short, resorting to balance it on the coffee machine to reach the powerpoint. We used the glasses provided in the bathroom for our cold drinks (presuming they're supplied for us to rinse our mouths after brushing teeth), so that could be something added to rooms. Having the $50 F&B credit from the Staycation package allowed us to splurge that little bit more, and having the room service staff go that extra step to organise something that wasn't on the room service menu on our 2nd night really shines the kind of service they provide. The pool/spa/sauna/gym facilities were great, although despite signage reminding users to wipe down gym equipment - there were no wipes (unless expected to use towel, but that's not overly hygienic), and the shower wasn't available due to Covid19 even though instructions still stated to shower before getting in the pool after using the sauna. Just a little bit confusing. Check out was a breeze! The staff member that organised it was fantastic. Using his magic to give us just that little bit extra discount on our checkout bill made us feel great. Jointly, our biggest gripe would be the thinness of the walls to the adjoining rooms. We had neighbours on both sides of us, and at various times, we could hear a TV from another room, another guest laughing, and at 1 time, another guest screeching. This made us really aware of the ability of our noise being able to equally travel, which resulted in us trying to stay as quiet as possible - really awkward and weird. I understand there's little that can be done to fix this issue without big $$, but it needs to be mentioned. Would I recommend it? Yes. Would I recommend the Loft Suite? Probably not - I think we could have enjoyed our time equally as much in a lesser room within the hotel. As a TAFE student that finished his Diploma in Event Management at the end of last year, and currently studying a Cert III in Travel, I am quietly confident that my stay at The Playford Adelaide - MGallery will come in handy down the road within my career path, whether it's selling Adelaide accommodation, or organising delegate rooms for a conference at the ACC.

It was a great stay for my wife and I, good facilities and great room.

Very hard to find a modern luxury hotel in Adelaide as most are outdated or don’t have the facilities like you guys (e.g indoor pool, sauna and gym).

Playford was very clean. The staff were friendly. Felt safe. Gym was well equiped and clean.

Professional staff and clean room made it a good experience!

Fantastic experience! We loved the room! Great view and convenient location, we walked all over the CBD. Loved the spa, robes and how there was a tv in front of the bed and lounges. Room service was lovely!

Stayed for my partner birthday nothing was too much trouble for all the staff

Lovely getaway, great situated hotel close to everything from restaurants, pubs and clubs and fast food outlets, close to Rundle mall for shopping, easy secure parking for us which was great, rooms were absolutely lovely and very nicely done, bathrooms were beautiful, the deep bath was amazing! Beautiful nice little restaurant down stairs that provided us with lovely room service and a beautiful breakfast.

We spent some time in gym and pool that had some one cleaning as we left an extremely lovely meal with excellent friendly service

My wife and I were excited for a night away in Adelaide. When we arrived, it is not clear where you need to park. We went inside to check in, and there was a few people waiting. People were served relatively quickly. I was a little disappointed with the person who checked us in, as he seemed very unenthusiastic and bored of the whole process. Our room was nice and spacious.