Grosvenor Hotel Adelaide 3 stars

Customer review rating (ALL Rating) 4.0/5 2,729 reviews

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125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade, 5000 ADELAIDE, Australia

Description

Hotel extras

Welcome to Grosvenor Hotel Adelaide. In the heart of Adelaide's CBD, conveniently located on the cultural boulevard of North Terrace, opposite the Adelaide Convention Centre, Casino and a short 8-minute walk for the Adelaide Oval.

Our accommodation(s)

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Hotel location

Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 ADELAIDE
Australia

GPS:-34.922246, 138.596574

Telephone
Fax +61 8 8407 8866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Start the day with a delicious breakfast served daily on the Ground Floor Level. Enjoy a danish, cereal, toast, yoghurt, fruit, juice, tea and coffee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,729 reviews

Customer review rating 5.0/5

Philip &. M. S. Couples - Confirmed reviews ALL

Always enjoy our stay

Dear Philip &. M., Thank you very much for your wonderful review and for your continued loyalty to Grosvenor Hotel Adelaide. It is always a pleasure to welcome you back, and we are delighted to know you consistently enjoy your stays with us. Your kind comments regarding our location, cleanliness, refreshed carpets, and especially our friendly and helpful team are truly appreciated. We are especially pleased to hear that Hussan has been so helpful in assisting with your future bookings and making each stay enjoyable. We will be sure to pass along your lovely recognition to him and the entire team. Thank you again for your ongoing support as valued ALL Silver and Accor Vacation Club members. We look forward to welcoming you back again soon for another comfortable and enjoyable stay. Kind regards, Harshdeep Singh Sodhi Night Manager Grosvenor Hotel Adelaide

Customer review rating 5.0/5

Roben B. Families - Confirmed reviews ALL

Big thanks to Harsh and Sunila.

Dear Roben, Thank you for your fantastic 100/100 review and for choosing to stay with your family at Grosvenor Hotel Adelaide. We are delighted to hear you had a comfortable stay and that your experience across all areas of the hotel met your expectations. Your kind comments regarding the accommodation, cleanliness, WiFi, sustainability initiatives, and recognition as an ALL member are truly appreciated. A special thank you as well for recognising Harsh and Sunila. We will be very pleased to share your kind words with them, as feedback like yours is incredibly rewarding for our team. We sincerely appreciate your loyalty as an ALL Classic member and Accor Vacation Club member, and we look forward to welcoming you back again soon for another enjoyable stay. Kind regards, Harshdeep Singh Sodhi Night Manager Grosvenor Hotel Adelaide

Customer review rating 4.0/5

Helen P. Couples - Confirmed reviews ALL

Short stay, friendly, helpful staff

Dear Helen, Thank you for taking the time to share your feedback following your recent stay at Grosvenor Hotel Adelaide. We are delighted to hear you enjoyed our convenient location and found our team to be friendly and helpful throughout your stay. Your kind comments regarding the daily room servicing, cleanliness, check-in experience, and WiFi are greatly appreciated. We also thank you for your constructive feedback regarding the booking website loading time, the toilet flushing issue, and the shower water leakage in your room. Please accept our apologies for these inconveniences. Your comments have been shared with our maintenance team for review and follow-up, as guest comfort is very important to us. We appreciate your feedback regarding the breakfast selection as well, as it helps us identify areas where we can continue improving our guest experience. Thank you once again for choosing to stay with us and for your valued loyalty as an ALL Classic member. We hope to welcome you back again soon for an even more enjoyable stay. Kind regards, Harshdeep Singh Sodhi Night Manager Grosvenor Hotel Adelaide

Customer review rating 4.0/5

Merendi L. Business - Confirmed reviews ALL

Lovely hotel, pity one of the lifts was broken. Great rooms - lots of space. Love the vending machine in the foyers on each floor. The $18 breakfast was disappointing - not much to choose from. Coffee was not good, so I went elsewhere for breakfast. Comfy bed - great sleep.

Dear Merendi, Thank you for taking the time to share your detailed feedback following your recent business stay at Grosvenor Hotel Adelaide. We are pleased to hear you enjoyed our spacious rooms, comfortable beds, vending facilities, and especially that our team provided you with excellent service throughout your stay. Your kind comments are greatly appreciated. We also sincerely appreciate your constructive feedback regarding the lift maintenance, breakfast selection, coffee quality, and WiFi access. We are sorry these aspects did not meet your expectations. Your suggestions around more varied breakfast options such as fruit, yoghurt, and pancakes are very helpful and have been shared with our Food & Beverage team for review. Additionally, we apologise for the inconvenience caused by the lift being out of service during your stay. We understand the impact this can have and appreciate your patience. Thank you again for your valuable feedback as an ALL Classic and Accor Vacation Club member. We hope to have the opportunity to welcome you back for an even more seamless and enjoyable experience. Kind regards, Harshdeep Singh Sodhi Night Manager Grosvenor Hotel Adelaide

Customer review rating 4.5/5

Olga E. Friends - Confirmed reviews ALL

Great location for what I needed. Room was clean and staff at check in extremely friendly

Dear Ms. E., Thank you for taking the time to share your lovely feedback following your recent stay at the Grosvenor Hotel Adelaide. I’m delighted to hear that our central location suited your needs and that you found your room clean and comfortable overall. It is especially rewarding to know that your check-in experience stood out, and that our team member made such a positive impression with their friendly and genuine service. I will certainly review our records to identify the colleague who assisted you and ensure your kind words are shared with them—they will be truly encouraged by your recognition. At the same time, I appreciate you bringing the matter regarding the toilet to our attention. While it may have been an oversight during the cleaning process, I understand how this could raise concerns. Please accept my apologies, and rest assured this feedback has been shared with our housekeeping team to reinforce attention to detail. We truly value your loyalty as an ALL Accor Live Limitless Classic member and Accor Vacation Club member, and we’re grateful for your support. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay. Warm regards, Harshdeep Singh Sodhi Night Manager Grosvenor Hotel Adelaide

Other web-users rate our hotel

  • 1,812 reviews 9.2/10 Location
  • 2,514 reviews 5.5/10 Room
  • 1,818 reviews 9.1/10 Service
  • 21 reviews 7.6/10 WiFi
  • 1,335 reviews 5/10 Comfort
  • 1,091 reviews 5/10 Cleanliness
  • 783 reviews 2.5/10 Amenities
  • 576 reviews 3.4/10 Vibe

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