Grosvenor Hotel Adelaide 3 stars

Customer review rating (ALL Rating) 3.8/5 3,994 reviews

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Description

ALLSAFE approved hotel

Hotel extras

Welcome to Grosvenor Hotel Adelaide. In the heart of Adelaide's CBD, conveniently located on the cultural boulevard of North Terrace, opposite the Adelaide Convention Centre, Casino and a short 8-minute walk for the Adelaide Oval.

Our accommodation(s)

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Hotel location

Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 ADELAIDE
Australia

GPS:-34.922246, 138.596574

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Start the day with a delicious breakfast served daily on the Ground Floor Level. Enjoy danishes, cereal, fruit, juice, tea and coffee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  3,994 reviews

TripAdvisor Rating  3.0/5  3,057 reviews

Cockroach problem

Customer review rating 1.5/5

Fiona W. Families - Confirmed reviews ALL

Stay was OK however enormous cockroaches in the bathroom, with small ones evident in room. Fan was appreciated as air conditioning not cool enough

Dear Fiona, Thank you for taking the time to tell us about your experience at the Grosvenor Hotel Adelaide. Please accept our sincerest apologies for your overall experience at our hotel. I am truly sorry about the issues with cockroaches in the room during the stay. Please be assured we engage a pest control company who carries out preventative treatment to control pests including cockroaches but unfortunately from time to time as in many old buildings cockroaches they do appear but I am again very sorry you had to experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Courtney Assistant Front Office Manager

Great location and comfortable

Customer review rating 4.5/5

Jenny C. Couples - Confirmed reviews ALL

We got off a cruise and got the train we were so excited that the hotel Was accross the road from the station. It was well Positioned one block from Rundle Mall and accross the road from the casino. What a gem.

Dear Jenny C., We very much appreciate your comments regarding your stay at the Grosvenor Hotel Adelaide. I am delighted to read that you had a comfortable stay and enjoyed your visit at our hotel. I 100% agree with you on our location being excellent, very close to everything the Adelaide CBD has to offer when travelling to South Australia. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Courtney Assistant Front Office Manager

Big room

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Was clean and big room, although could hear everything in surrounding rooms

Dear Lauren D., We very much appreciate your comments regarding your stay at the Grosvenor Hotel Adelaide. I am delighted to read that you had a comfortable stay. I am sorry to read that you could hear noises from surrounding rooms, I will share this feedback with our management team for review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Courtney Assistant Front Office Manager

Very handy central location close to services, transport, and facilities. Value for money.

Customer review rating 4.0/5

Mike A. Business - Confirmed reviews ALL

Friendly helpful staff.

Dear Mike A., Thank you for being an ALL loyalty member!! We very much appreciate your comments regarding your stay at the Grosvenor Hotel Adelaide. I am delighted to read that you had a comfortable stay and enjoyed your visit at our hotel, especially the service provided by our teams here. I 100% agree with you on our location being excellent, very close to everything the Adelaide CBD has to offer when travelling to South Australia. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Courtney Assistant Front Office Manager

Great service and stay

Customer review rating 5.0/5

Luke H. Solo - Confirmed reviews ALL

Upon arrival the gentleman at the service desk allowed me to check in early which I was very grateful for as I had arrived from interstate well before the usual check-in time so it was very much appreciated! Room and facilities met my expectations for my brief stay.

Dear Luke H., We very much appreciate your comments regarding your stay at the Grosvenor Hotel Adelaide. I am delighted to read that you had a comfortable stay and enjoyed your visit at our hotel, especially the service provided by Hassan. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Courtney Assistant Front Office Manager

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Other web-users rate our hotel

  • 2,243 reviews 9/10 Location
  • 3,538 reviews 5.3/10 Room
  • 2,459 reviews 9/10 Service
  • 45 reviews 7/10 WiFi
  • 1,855 reviews 4.6/10 Comfort
  • 1,582 reviews 4.6/10 Cleanliness
  • 1,335 reviews 2/10 Amenities
  • 829 reviews 3.1/10 Vibe

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