Grosvenor Hotel Adelaide 3 stars

Customer review rating (ALL Rating) 4.0/5 2,868 reviews

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125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade, 5000 ADELAIDE, Australia

Description

Hotel extras

Welcome to Grosvenor Hotel Adelaide. In the heart of Adelaide's CBD, conveniently located on the cultural boulevard of North Terrace, opposite the Adelaide Convention Centre, Casino and a short 8-minute walk for the Adelaide Oval.

Our accommodation(s)

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Hotel location

Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 ADELAIDE
Australia

GPS:-34.922246, 138.596574

Telephone
Fax +61 8 8407 8866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Start the day with a delicious breakfast served daily on the Ground Floor Level. Enjoy a danish, cereal, toast, yoghurt, fruit, juice, tea and coffee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,868 reviews

TripAdvisor Rating  3.1/5  3,090 reviews

Customer review rating 3.0/5

Brooke A. Families - Confirmed reviews ALL

Good location, check in and check out was easy. However, this is not a 4 star hotel. The corridors smelled bad. The TV in the room was small and didn’t really work well. I was overcharged

Dear Brooke A., Thank you for your feedback. I am pleased to hear that you found our location convenient and the check-in process smooth. However, I regret that your experience did not meet your expectations regarding cleanliness and room amenities. We appreciate your comments and will review them accordingly. Harshdeep Singh Sodhi Night Manager Grosvenor Hotel Adelaide

Customer review rating 2.0/5

Curran D. Couples - Confirmed reviews ALL

Staff were excellent but property very tired. Carpets dirty and smelly and TV was a joke. Tiny little tv that you could get maybe 3 free to air channels most of the time

Dear Curran D., Thank you for your feedback regarding your recent stay. We appreciate your kind words about our staff. However, I regret that the condition of the property and the television did not meet your expectations. Your comments will be taken into consideration for our ongoing improvements. Atharva Harde Duty Manager Grosvenor Hotel Adelaide

NYs in Adelaide

TripAdvisor rating 5.0/5

Terri-Anne S TripAdvisor review

Lovely hotel - reasonably priced. Literally across the road from the fireworks. Staff were lovely and welcoming and could not have been more helpful.

Customer review rating 2.0/5

Marta S. Couples - Confirmed reviews ALL

We stayed 3 nights. After the 1st one, the room was not done. Someone was in the room, left fresh towels, opened toilet seat (used it?) and left. There was constant noise in the room 427. Aircon super laud + something sounding like a power generator, but it could have been an elevator (maybe?). I will not book it again.

Dear Marta S., Thank you for your feedback regarding your recent stay. I regret to learn that your experience did not meet your expectations, particularly concerning the housekeeping service and noise disturbances. We strive to maintain high standards, and I will ensure your comments are shared with the relevant departments to enhance our services. Your concerns are important to us, and we appreciate your insights as they guide our improvements. Sincerely, Harshdeep Singh Sodhi Night Manager Grosvenor Hotel Adelaide

Customer review rating 0.5/5

Wilson V. Families - Confirmed reviews ALL

We had to move to another hotel the next day. Asking for refund but no response.

Dear Wilson V., I regret to learn about your experience. Please note that our refund policy requires specific procedures, and I encourage you to reach out to our customer service team for assistance. Your feedback is valuable, and I appreciate your understanding. Harshdeep Singh Sodhi Night Manager Grosvenor Hotel Adelaide

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Other web-users rate our hotel

  • 1,862 reviews 9.2/10 Location
  • 2,622 reviews 5.4/10 Room
  • 1,899 reviews 9.1/10 Service
  • 27 reviews 8.2/10 WiFi
  • 1,402 reviews 4.8/10 Comfort
  • 1,118 reviews 4.8/10 Cleanliness
  • 805 reviews 2.3/10 Amenities
  • 594 reviews 3.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.