Customer review rating (ALL Rating) 3.9/5 3,664 reviews
The 181 guest rooms at Grosvenor Hotel Adelaide are fresh, contemporary and inviting. Guests searching for hotels in Adelaide can choose from a range of accommodation styles including Standard, Superior, Executive and Suites.
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Grosvenor Hotel Adelaide
125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 ADELAIDE
Australia
GPS:-34.922246, 138.596574
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Casino
Access: 100 m / 0.06 mi 3 min walk
Historic monument
Access: 100 m / 0.06 mi 4 min walk
Opera/symphony/concert hall
Access: 300 m / 0.19 mi 5 min walk / 1 min drive
Museums
Access: 500 m / 0.31 mi 8 min walk / 2 min drive
Botanical gardens
Access: 1 km / 0.62 mi 10 min walk / 3 min drive
Sports centre
Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive
Sports centre
Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive
Zoo
Access: 2 km / 1.24 mi 15 min walk / 4 min drive
Botanical gardens
Access: 3 km / 1.86 mi 20 min walk
Botanical gardens
Access: 3 km / 1.86 mi 20 min walk / 5 min drive
Zoo
Access: 3 km / 1.86 mi 20 min walk
Entertainment centre
Access: 3.5 km / 2.17 mi 25 min walk
Check-in from - Check out up to
Non contractual photo
Start the day with a delicious breakfast served daily on the Ground Floor Level. Enjoy danishes, cereal, fruit, juice, tea and coffee.
Impressive for a 100 year old building
TripAdvisor rating 5.0/5
Herom44 TripAdvisor review
Well located, polite staff, that is all
Customer review rating 1.0/5
Michael G. Business - Confirmed reviews ALL
Dear Michael, While I'm pleased to read you found our staff friendly and location great, it however saddened me to read that was all you liked about your stay with us. We were saddened to read that your room and the hotel was not up to expectations as while we are unable to deny the general condition of the room and hotel given its age, the hotel conducted a de-branding exercise in 2021 by removing the Mercure brand and returning the hotel to its original name the Grosvenor Hotel Adelaide to enable us to reposition it as an economy hotel in the twilight of its existence as the intention is to completely redevelop the property in the not-too-distant future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tamara - Front Office Team Leader
Customer review rating 3.5/5
Anonymous Business - Confirmed reviews ALL
Dear Debra, Thank you for taking the time to tell us about your experience at the Grosvenor Hotel Adelaide. Your comments and feedback are extremely important to us and we thank you for sharing them with us. We very much appreciate your comments regarding our staff, i'm glad you found them friendly and welcoming and please accept my sincere apologies for the room being too cold. Unfortunately, we have a centralised air-conditioning system at the hotel, due to which we do not have individual temperature controls in the room. We apologies for any discomfort you experienced during your stay. Thank you again for telling us about your experience. Overall, we hope you had a pleasant stay. We look forward to welcoming you back in the near future for a return visit to our hotel. Sincerely, Tamara - Front Office Team Leader
Grosvenor Stay
Customer review rating 4.5/5
Phil H. Solo - Confirmed reviews ALL
Dear Phillip, Thank you for telling us about your guest experience at the Grosvenor Hotel Adelaide. We greatly appreciate your feedback and comments. I'd personally like to thank you for recognising Todd, our hotel’s Front Office Manager, I look very forward to showing him your review. Thank you again for telling us about your experience. Overall, we hope you had a pleasant stay. We look forward to welcoming you back in the near future for a return visit to our hotel. Sincerely, Tamara - Front Office Team Leader
We’ll located, friendly helpful staff, room well maintained
Customer review rating 4.5/5
Luci Families - Confirmed reviews ALL
Dear Luci, We very much appreciate your comments regarding your stay at the Grosvenor Hotel Adelaide. I am delighted to read that you had a comfortable stay and enjoyed your visit at our hotel, especially the service provided by our teams here and I 100% agree with you on our location being excellent, very close to everything the Adelaide CBD has to offer. Please accept my sincere apologies for any inconveniences caused by one of the lifts being out of order during your stay. Unfortunately, being a very old lift, she requires parts that aren't made anymore and take a while to source from our lift company. We are working with them to resolve the issue as soon as possible. I am also apologetic about the recent changes to our hotel with our restaurant closing down indefinitely, this was not a decision made lightly, alternately we have arranged for external dining at local restaurants, I'm sorry this was not explained at check-in. Thank you again for telling us about your experience. Overall, we hope you had a pleasant stay. We look forward to welcoming you back in the near future for a return visit to our hotel. Kind Regards, Tamara – Front Office Team Leader
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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