Grosvenor Hotel Adelaide 3 stars

Customer review rating (ALL Rating) 4.1/5 2,937 reviews

Grosvenor Hotel Adelaide - Image 1
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125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade, 5000 ADELAIDE, Australia

Description

Hotel extras

Welcome to Grosvenor Hotel Adelaide. In the heart of Adelaide's CBD, conveniently located on the cultural boulevard of North Terrace, opposite the Adelaide Convention Centre, Casino and a short 8-minute walk for the Adelaide Oval.

Our accommodation(s)

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Room 1

Hotel location

Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 ADELAIDE
Australia

GPS:-34.922246, 138.596574

Telephone
Fax +61 8 8407 8866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Start the day with a delicious breakfast served daily on the Ground Floor Level. Enjoy a danish, cereal, toast, yoghurt, fruit, juice, tea and coffee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  2,937 reviews

TripAdvisor Rating  3.1/5  3,085 reviews

Customer review rating 3.5/5

Tanya R. Solo - Confirmed reviews ALL

Customer review rating 3.0/5

Peter H. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Megan W. Business - Confirmed reviews ALL

Customer review rating 0.5/5

Jocelyn R. Friends - Confirmed reviews ALL

Dear Ms. R., Thank you for taking the time to share your recent experience with us. I am truly sorry to learn that your stay did not meet your expectations. Please accept my sincere apologies for the issues you encountered, particularly regarding the check-in experience, room comfort, and service. We are, however, glad to know that our colleague at checkout left a positive impression — your kind words will be shared with her and the team. Your feedback is extremely valuable to us and will help us review our standards to ensure a better experience for all our guests in the future. While I understand your disappointment, I do hope you might reconsider and give us another opportunity to provide you with the level of service and comfort we aim to deliver. Warm regards, Atharva Harde Duty Manager

Customer review rating 2.0/5

Marshall B. Business - Confirmed reviews ALL

Dear Mr. B., Thank you for taking the time to share such detailed feedback regarding your recent stay with us. I’m truly sorry to hear that your experience did not meet your expectations and that several aspects of your stay — particularly the room condition, lift availability, and overall upkeep — left a negative impression. Please accept my sincere apologies for the inconvenience caused. We understand how frustrating it must have been to encounter maintenance and cleanliness issues, and I assure you this does not reflect the standard we aim to deliver. Your comments regarding the lift, room condition, and furniture have been shared with our engineering and housekeeping teams for immediate review and action. We appreciate your loyalty as an ALL – Accor Live Limitless Silver member and are very sorry to have disappointed you on this occasion. Our team is committed to improving our facilities, and your feedback will play an important role in guiding those efforts. Thank you again for bringing these matters to our attention. We hope you might consider giving us another opportunity in the future to provide you with the quality and comfort you rightfully expect from an Accor property. Warm regards, Atharva Harde Duty Manager

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Other web-users rate our hotel

  • 1,899 reviews 9.3/10 Location
  • 2,696 reviews 5.5/10 Room
  • 1,959 reviews 9.1/10 Service
  • 28 reviews 5.8/10 WiFi
  • 1,436 reviews 4.8/10 Comfort
  • 1,165 reviews 5/10 Cleanliness
  • 793 reviews 2.4/10 Amenities
  • 599 reviews 3.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.