Grosvenor Hotel Adelaide 3 stars

Customer review rating (ALL Rating) 4.0/5 2,849 reviews

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Description

Hotel extras

Welcome to Grosvenor Hotel Adelaide. In the heart of Adelaide's CBD, conveniently located on the cultural boulevard of North Terrace, opposite the Adelaide Convention Centre, Casino and a short 8-minute walk for the Adelaide Oval.

Our accommodation(s)

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Hotel location

Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 ADELAIDE
Australia

GPS:-34.922246, 138.596574

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Start the day with a delicious breakfast served daily on the Ground Floor Level. Enjoy a danish, cereal, toast, yoghurt, fruit, juice, tea and coffee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  2,849 reviews

TripAdvisor Rating  3.1/5  3,090 reviews

Customer review rating 3.5/5

Frankie C. Families - Confirmed reviews ALL

Budget to stay and convenience access to Adelaide CBD. Helpful staffs. I will come back again.

Dear Frankie, We very much appreciate your comments regarding your stay at the Grosvenor Adelaide. I am pleased that you have enjoyed your stay with us, particularly the service provided by my team. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Namrata Daga Assistant Night Manager Grosvenor Hotel Adelaide

Customer review rating 4.0/5

Zoran M. Families - Confirmed reviews ALL

We came to Adelaide for the tennis tournament and the Grosvenor was perfectly located for that. Additionally, we were within a few minutes walk of places to eat. Our room was spacious, clean and the beds were comfortable.

Dear Zoran, We very much appreciate your comments regarding your stay at the Grosvenor Adelaide. I am pleased that you have enjoyed your stay with us, particularly the service provided by my team. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Namrata Daga Assistant Night Manager Grosvenor Hotel Adelaide

Customer review rating 4.0/5

Andrew S. Business - Confirmed reviews ALL

Got off of what you need, and a central location.

Dear Andrew S., We very much appreciate your comments regarding your stay at the Grosvenor Hotel Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harshdeep Singh Sodhi Night Manager Grosvenor Hotel Adelaide

Customer review rating 0.5/5

Rejeesh J. Families - Confirmed reviews ALL

Ac was not working

Customer review rating 1.0/5

Peta Y. Couples - Confirmed reviews ALL

Helpful staff, comfortable beds and pillows. Very old and dark rooms. Windows filthy and I could not look at them. Musty smelling so we purchased a deodoriser to spray around the room. Outside the hotel did not feel safe coming and going, especially at night, though the hotel itself felt secure. We were booked to stay a further 2 nights later in the week, but rebooked elsewhere so we didn't have to go back.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harshdeep Singh Sodhi Night Manager Grosvenor Hotel Adelaide

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Other web-users rate our hotel

  • 1,843 reviews 9.2/10 Location
  • 2,605 reviews 5.4/10 Room
  • 1,886 reviews 9.1/10 Service
  • 27 reviews 8/10 WiFi
  • 1,388 reviews 4.8/10 Comfort
  • 1,112 reviews 4.9/10 Cleanliness
  • 801 reviews 2.4/10 Amenities
  • 599 reviews 3.2/10 Vibe

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