Name: Mercure Newport | Newport City Centre Hotels | Accor Hotels - ALL
Address: Chartist Tower, Upper Dock Street, NEWPORT, NP201DW, GB
Telephone: +441633837700
Rating: 4.5

Mercure Newport

Hotel for travellers looking for local and authentic experiences

Located right in the heart of the city with views far and wide, Newports tallest hotel provides striking views of the city, River Usk, and Transporter Bridge. This 4-star city oasis is located just a 7-minute walk from Newport Train Station, a 12-minute train journey to Cardiff Central, and less than a 5-minute walk from Newport Central Bus Station. At the heart of our hotel, you will find our contemporary restaurant NP20 Bar and Kitchen, which is also home to a fabulous outdoor terrace.

Our contemporary restaurant sits on the third floor, so you can enjoy views of the city below while you dine. Enjoy a casual meal, pre-dinner drinks, or cocktails at the end of a long day. Head out onto our outdoor terrace, a perfect place to unwind! Mercure Newport also boasts four fully equipped meeting rooms on the ground floor. Our meeting rooms offer flexible spaces with access to complimentary Wi-Fi and a spacious breakout area with plenty of seating, ideal for coffee breaks and networking.

Our hotel is situated in the heart of Newport city centre, overlooking the River Usk. Just a 7-minute walk from the train station, with easy access links in and out of Cardiff city centre.

'The team and I are incredibly proud of how our hotel has flourished since opening. The tallest hotel in Newport, situated in the heart of the city with stunning views stretching far and wide, a fantastic destination for both business and leisure travel.'

Ceri TRELA, Hotel Management

Hotel extras

City centre location with stunning views
7-minute walk to Newport train station
ICC Wales under 4 miles away
12-minute train journey to Cardiff Central
3rd floor restaurant and bar with an outdoor terrace

Our accommodation(s)

Room

Classic room, 1 double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)

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Room

Classic room with view, 1 king bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Room

Classic room, 2 single beds

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Single bed(s)

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Room

Privilege Room with 1 kingsize bed, River side

2 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Classic room with view, 2 single beds

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Standard Accessible Room with 1 double bed

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s)
Accessible room

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Suite

Junior Suite with beautiful skyline views, 1 super king bed & sofa

4 pers. max
36 m² / 387 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View or River side

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Suite

Deluxe Suite with stunning river views, 1 super king bed & sofa

4 pers. max
47 m² / 505 sq ft

Bedding 1 x King size bed(s)
Views: River side

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Room

Standard Accessible Room with 1 double bed

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Hotel location

Mercure Newport

Chartist Tower, Upper Dock Street
NP201DW NEWPORT
United Kingdom

GPS:51.587343, -2.995636

+44 1633 837700

Railway station
Highway exit

NEWPORT STATION

Railway station

Access: 970 m / 0.6 mi 7 min walk / 5 min drive

M4 J25

Highway exit

Access: 2.74 km / 1.7 mi 25 min walk / 7 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

BAR AND KITCHEN AT NP20

Situated on the 3rd floor, our restaurant offers a vibrant and contemporary space with a unique outdoor rooftop terrace. Ignite your senses and enjoy delectable menus - using the finest local produce, you can expect classic food with some modern twists.

KITCHEN AND BAR AT NP20

Our NP20 bar offers a vibrant and contemporary space, with a unique outdoor rooftop terrace, ideal for cocktails with friends, pre-dinner drinks or simply to unwind. One of Newports best-kept secrets is our fabulous selection of delicious cocktails.

Fitness center

Our gym is located on the 3rd floor and is equipped with the latest cardio and weight training equipment, ensuring that you can maintain your fitness routine even when you're away from home.

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 70 m² / 753 sq ft
Maximum seats capacity: 70
Maximum capacity for banquets: 63

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 546 reviews

Richard H. Business - 9/27/2026 Confirmed reviews ALL

All went smoothly. Staff members I met were all friendly and pleasant to deal with. Breakfast buffet looked disappointing, but I only require juice and toast anyway.

Dear Richard, Thank you for your feedback. We’re pleased to hear that everything went smoothly and that our staff were friendly and pleasant throughout your stay. We also appreciate your comments regarding the breakfast buffet and will take them into consideration as we continue to improve. We hope to welcome you back again soon! Kind regards Terry lock Night Manager

Marta Y. Couples - 9/26/2026 Confirmed reviews ALL

Clean, lovely view, good shower pressure and yummy breakfast

Dear Marta, Thank you so much for your lovely review! We’re delighted to hear that you enjoyed the clean room, beautiful view, refreshing shower pressure, and delicious breakfast. It’s wonderful to know that our staff made you feel welcome and comfortable. We truly appreciate your kind words and hope to welcome you back again soon! Kind Regards Terry Lock Night Manager

Morgan N. Families - 9/25/2026 Confirmed reviews ALL

As usual, the staff are always extremely helpful and the room was lovely as we stayed with our five-year-old and three-month-old, and we had plenty of space in double bedroom suite. And as usual, the breakfast is always amazing

Dear Morgan, Thank you so much for your wonderful review! We’re delighted to hear that you and your family had such a comfortable stay with us. It’s lovely to know that the Double Bedroom Suite provided plenty of space for your family and that you enjoyed our breakfast as always. We’re especially pleased to hear your kind comments about our staff. We look forward to welcoming you and your family back again soon! Kind regards Terry Lock Night Manager

Angie M. Business - 9/24/2026 Confirmed reviews ALL

Lovely, except the TV in room 805 didn't work

Dear Angie, Thank you for your lovely review! We’re delighted you enjoyed your stay. We’re sorry to hear that the TV in room 805 wasn’t working during your visit. We appreciate you bringing this to our attention and will make sure it’s checked and resolved. We hope to welcome you back again soon! Kind regards Terry Lock Night Manager

Martin G. Business - 9/23/2026 Confirmed reviews ALL

Well located Comfortable stay for a work over night stay.