Name: Mercure Newport | Newport City Centre Hotels | Accor Hotels - ALL
Address: Chartist Tower, Upper Dock Street, NEWPORT, NP201DW, GB
Telephone: +441633837700
Rating: 4.5

Mercure Newport

Hotel for travellers looking for local and authentic experiences

Located right in the heart of the city with views far and wide, Newport's tallest hotel provides striking views of the city, River Usk, and Transporter Bridge. This 4-star city oasis is located just a 7-minute walk from Newport Train Station, a 12-minute train journey to Cardiff Central, and less than a 5-minute walk from Newport Central Bus Station. At the heart of our hotel, you'll find our contemporary restaurant NP20 Bar & Kitchen, which is also home to a fabulous outdoor terrace.

Our contemporary restaurant sits on the third floor, so you can enjoy views of the city below while you dine. Enjoy a casual meal, pre-dinner drinks, or cocktails at the end of a long day. Head out onto our outdoor terrace, a perfect place to unwind! Mercure Newport also boasts four fully equipped meeting rooms on the ground floor. Our meeting rooms offer flexible spaces with access to complimentary Wi-Fi and a spacious breakout area with plenty of seating, ideal for coffee breaks and networking.

Our hotel is situated in the heart of Newport city centre, overlooking the River Usk. Just a 7-minute walk from the train station, with easy access links in and out of Cardiff city centre.

'The team and I are incredibly proud of how our hotel has flourished since opening. The tallest hotel in Newport, situated in the heart of the city with stunning views stretching far and wide, a fantastic destination for both business and leisure travel.'

Ceri TRELA, Hotel Management

Hotel extras

City centre location with stunning views
7-minute walk to Newport train station
ICC Wales under 4 miles away
12-minute train journey to Cardiff Central
3rd floor restaurant and bar with an outdoor terrace

Our accommodation(s)

Room

Classic room, 1 double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Classic room with view, 1 king bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)
Views: City View

See availabilities

Room

Classic room, 2 single beds

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Privilege Room with 1 kingsize bed, River side

2 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Classic room with view, 2 single beds

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Standard Accessible Room with 1 double bed

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Suite

Junior Suite with beautiful skyline views, 1 super king bed & sofa

4 pers. max
36 m² / 387 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View or River side

See availabilities

Suite

Deluxe Suite with stunning river views, 1 super king bed & sofa

4 pers. max
47 m² / 505 sq ft

Bedding 1 x King size bed(s)
Views: River side

See availabilities

Room

Standard Accessible Room with 1 double bed

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Hotel location

Mercure Newport

Chartist Tower, Upper Dock Street
NP201DW NEWPORT
United Kingdom

GPS:51.587343, -2.995636

+44 1633 837700

Railway station
Highway exit

NEWPORT STATION

Railway station

Access: 970 m / 0.6 mi 7 min walk / 5 min drive

M4 J25

Highway exit

Access: 2.74 km / 1.7 mi 25 min walk / 7 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

BAR AND KITCHEN AT NP20

Situated on the 3rd floor, our restaurant offers a vibrant and contemporary space with a unique outdoor rooftop terrace. Ignite your senses and enjoy delectable menus - using the finest local produce, you can expect classic food with some modern twists.

KITCHEN AND BAR AT NP20

Our NP20 bar offers a vibrant and contemporary space, with a unique outdoor rooftop terrace, ideal for cocktails with friends, pre-dinner drinks or simply to unwind. One of Newport's best-kept secrets is our fabulous selection of delicious cocktails.

Fitness center

Our gym is located on the 3rd floor and is equipped with the latest cardio and weight training equipment, ensuring that you can maintain your fitness routine even when you're away from home.

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 70 m² / 753 sq ft
Maximum seats capacity: 70
Maximum capacity for banquets: 63

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 461 reviews

Alisha B. Business - 5/19/2026 Confirmed reviews ALL

From arrival to departure the staff were all so polite and attentive, especially the staff at breakfast

Michael B. Business - 5/14/2026 Confirmed reviews ALL

Clean room, no issues. Liked the complimentary soft drinks in the room. Breakfast was adequate but not fantastic. Awful coffee

Dear Michael B., Thank you for sharing your feedback with us. We’re pleased to hear that you found your room clean and enjoyed the complimentary soft drinks provided during your stay. We also appreciate your honest comments regarding breakfast and the coffee. Guest feedback is extremely important to us, and we’re sorry that these aspects did not fully meet your expectations. Your comments will be shared with the team as we continue working to improve our breakfast experience and beverage quality. Thank you again for your review, and we hope to have the opportunity to welcome you back in the future. Thanking You, Trevor Fernandes Front Office Manager

Mathieu R. Business - 5/13/2026 Confirmed reviews ALL

Clean room, good airconditionning system, Quality matress but breakfast could be improved compared to other Mercure

Dear Mathieu R., Thank you for your feedback. We’re delighted to hear that you enjoyed the clean room, effective air-conditioning, and the comfort of the mattress during your stay. We also appreciate your comments regarding breakfast. We’re always looking for ways to improve our guest experience, and your feedback will certainly be taken into consideration if you email us on Bo… Thank you again for staying with us, and we hope to have the opportunity to welcome you back in the future. Thanking You, Trevor Fernandes Front Office Manager

Phil S. Couples - 5/13/2026 Confirmed reviews ALL

Very comfortable bed. Good staff at reception. Great view from bedroom windows.

Dear Phil S., Thank you for your lovely review. We’re delighted to hear that you enjoyed the comfort of the bed, the beautiful view from your bedroom window, and the warm service from our reception team. Your kind feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back again soon. Thanking You, Trevor Fernandes Front Office Manager

Peter D. Couples - 5/12/2026 Confirmed reviews ALL

Brilliant

Dear Peter d., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Thanking You, Trevor Fernandes Front Office Manager