hotelF1 Cergy, renovated Hotel 2 stars

Customer review rating (ALL Rating) 2.5/5 210 reviews

hotelF1 Cergy, renovated
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+ 8 Services

Hotel extras

  • Two meeting rooms at your disposal

  • Rooms decorated with the theme #OnTheRoad

  • An all-you-can-eat breakfast buffet for EUR 5

  • An ideal location 300m from RER A

  • A secure bike room

Hotel location

hotelF1 Cergy, renovated

3 Avenue Des Trois Fontaines
95000 cergy
france

Fax: (+33)130388520

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHARLES DE GAULLE AIRPORT At 43km / 26.72 miles

  • By train

    GARE RER CERGY PREF At 0.3km / 0.19 miles

GPS:49.0372, 2.07567

Hotel services

Check-in from - Check out up to

In summary
  • Wi-Fi
  • Breakfast

One breakfast Non contractual photo

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 30 people

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Our guest reviews for
hotelF1 Cergy, renovated

100% genuine reviews from our guests

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ALL Rating 2.5/5

210 reviews

Well located

Customer review rating 2.5/5

Alberto P. Solo - 09/01/2022 Confirmed reviews ALL

You can have a better brekfast And more amable host

Good morning, First of all, thank you for taking the time to write this comment following your visit. We listen to our customers and are grateful for your comments. We are sincerely sorry that your stay did not go as you would have wished. We take your point about breakfast very seriously. We're sorry it didn't meet with your satisfaction. We hope to maintain your trust. Ludovic

Well located but a few problems with the room

Customer review rating 2.0/5

Pierre Business - 20/06/2021 Confirmed reviews ALL

The toilet didn’t have a flush and the sink was clogged. Other than that, it was a nice stay.

Dear Eilis C., Thank you for taking the time to tell us about your experience at the hotelF1 Cergy Rénové. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very bad experience

Customer review rating 1.0/5

Anonymous Families - 05/09/2020 Confirmed reviews ALL

The hotel was really understand all possible expectations from an hotel of All Group. Ça mom area were dirty and we felt unsafe. The room was at the same very low level, with broken shower... The only positive note was the reception team who tried their best to help...

Very badly equipped

Customer review rating 1.0/5

Irma P. Business - 05/02/2020 Confirmed reviews ALL

Upon our arrival at 2am, as if it was not stressful enough for us, the receptionist was searching for our (checked in) reservation for 10minutes. Then when we finally checked in, this is what we experienced; strange looks and unpleasant words from the same receptionist if we would just as much as move a chair in the lobby (common area) while sitting and talking with our friends. Rooms are small enough, and the table with chairs is really unnecessary inside. There was also just one hanger to hang clothes, none in the toilet - very unappropriate. We were struggling to shower. Also no feet towels! We really had an amazing weekend in Cergy - for the event we came for was good enough, so I did not complain about hostel until now. But since I am a frequent traveller and have been to a lot of hotels/hostels I hope my opinion won‘t be taken as a plain complaint, but as an advice for improvement.

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