hotelF1 Cergy, renovated

Customer review rating (ALL Rating) 2.8/5 221 reviews

hotelF1 Cergy, renovated - Image 1
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Description

Hotel extras

  • Two meeting rooms at your disposal

  • Rooms decorated with the theme #OnTheRoad

  • An all-you-can-eat breakfast buffet for EUR 5

  • An ideal location 300m from RER A

  • A secure bike room

Our accommodation(s)

Hotel location

hotelF1 Cergy, renovated

3 Avenue Des Trois Fontaines
95000 CERGY
France

GPS:49.0372, 2.07567

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  2.8/5  221 reviews

TripAdvisor Rating  2.5/5  214 reviews

Ranzige Ausstattung

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

Room smelled like cigarettes and it didn't look hygienic or cleaned

Dear Hannah, Thank you for taking the time to tell us about your experience at the hotelF1 Cergy Rénové. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 1.5/5

Jon Friends - Confirmed reviews ALL

I was totally disappointed with my stay. There was no bath towel, no toothbrush. I asked the cleaner and she told me that I will have it on Monday, but nothing was provided. I used pillow cover to dry myself up. My worst ever experience. The hotel was housing family and children, I believe family with housing issues and many more. At the reception there was a lady with mental health issues screaming. Why do you have to inconvenience people? The smell was horrible once you get inside the lift to the floor.

Dear JON-CESAR G., Thank you for taking the time to tell us about your experience at the hotelF1 Cergy Rénové. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

it's a non smoking hotel but I may had the exception

Customer review rating 2.0/5

In Business - Confirmed reviews ALL

old tobacco smells in the room (304), in the morning my bathroom smelled cigarets (freshly smocked)

Dear MINH-HIÊP H., Thank you for taking the time to tell us about your experience at the hotelF1 Cergy Rénové. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Disgusting.

Customer review rating 0.5/5

Anonymous Couples - Confirmed reviews ALL

The Hotel is full of homeless and drunks. Outside there are people congregated everywhere, you don’t feel safe at all. The room are disgusting and dirty and the door locks are also unsafe. Noisy and loud all night long, ended up leaving after 1 hour.

Dear Abby C., Thank you for taking the time to tell us about your experience at the hotelF1 Cergy Rénové. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

The worst exoerience ever in a F1 hotel

Customer review rating 0.5/5

Jean J. A. Solo - Confirmed reviews ALL

Dirty, old, pestilent, noisy (guests playing music loudly at... 4 a.m).

Dear Jean Jacques A., Thank you for taking the time to tell us about your experience at the hotelF1 Cergy Rénové. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 157 reviews 6.7/10 Location
  • 386 reviews 3/10 Room
  • 245 reviews 8.4/10 Service
  • 289 reviews 1.7/10 Cleanliness
  • 53 reviews 2.8/10 Breakfast
  • 50 reviews 1.5/10 Amenities
  • 30 reviews 2.2/10 Food

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