hotelF1 Cergy 2 stars

Customer review rating (ALL Rating) 3.1/5 172 reviews

Best price
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3 Avenue Des Trois Fontaines, 95000 CERGY, France

Description

Hotel extras

  • Two meeting rooms at your disposal

  • Rooms decorated with the theme #OnTheRoad

  • An all-you-can-eat breakfast buffet for EUR 5

  • An ideal location 300m from RER A

Our accommodation(s)

Hotel location

hotelF1 Cergy

3 Avenue Des Trois Fontaines
95000 CERGY
France

GPS:49.0372, 2.07567

Telephone
Fax +33 1 30 38 85 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.1/5  172 reviews

TripAdvisor Rating  2.5/5  219 reviews

Customer review rating 2.0/5

Lan T. T. Solo - Confirmed reviews ALL

That was my 3rd time staying at the hotelF1 in Cergy, and I had mixed experience each time. The hotel location is excellent and the booking process is very easy, that's why I keep coming back. My first stay in room 205 was unpleasant because the room smelled very strongly body odour from the previous guest, but it was only for one night. My second stay was in room 203 and that was very good, the room was clean and everything went well. However, my last stay in room 314 had many issues. The room was not clean, there were roaches in the bathroom and in the evening, it smelled very strongly garlic, perhaps from the kitchen? I did not have any food in the room myself. But the main concern was safety. There was a man who came knocking at my door at 3am, asking to come in to charge his mobile phone. He came back many times, so I had to block my door with what I could. The guests from the other rooms kept slamming doors every night during all my stay, so it was very unpleasant.

Customer review rating 5.0/5

Louis M. B. Couples - Confirmed reviews ALL

Formidable

Dear, We very much appreciate your comments regarding your stay at the hotelF1 Cergy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception

Customer review rating 0.5/5

Anujan K. Families - Confirmed reviews ALL

Rooms were stuffy. Toilet was blocked half the time. I paid extra for breakfast and there was no breakfast, just some rock hard bread and butter. However hot food such as Croisssants, Sausages and all was advertised.

Customer review rating 4.5/5

Marina B. Couples - Confirmed reviews ALL

Très bon weekend passé au sein de l'hôtel. Petite remarque mettre des tapis au sol dans la salle de bain serais un plus. Sinon très bien.

Dear Marina B., We very much appreciate your comments regarding your stay at the hotelF1 Cergy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.0/5

Seif B. Business - Confirmed reviews ALL

Bonjour Couette de lit et alèse dégueulasse... Fenêtre ne ferme pas ....

Dear Seif B., Thank you for taking the time to tell us about your experience at the hotelF1 Cergy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 176 reviews 7.1/10 Location
  • 400 reviews 3.4/10 Room
  • 362 reviews 8.9/10 Service
  • 297 reviews 2/10 Cleanliness
  • 58 reviews 2.7/10 Breakfast
  • 34 reviews 1.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.