hotelF1 Cergy 1 star

Customer review rating (ALL Rating) 3.0/5 182 reviews

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3 Avenue Des Trois Fontaines, 95000 CERGY, France

Description

Hotel extras

  • Two meeting rooms are available.

  • Rooms recently renovated with the #OnTheRoad theme.

  • An all-you-can-eat breakfast buffet for EUR 5.90.

  • A strategic location 330 yards (300 m) from the RER A

Our accommodation(s)

Book this hotel
Room 1
See availabilities

For the traveling companions, this room is equipped with 2 single beds with duvet, a table and two chairs and has a private bathroom. Your bed is already made on arrival.

Max. number of persons
2

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Smoke alarm in room

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC
  • 2 pers. max
  • Bedding 2 x Single bed(s)
See availabilities

Equipped with 3 single beds with duvet, this room also has a private bathroom including shower and WC. Your bed is already made on arrival.

Max. number of persons
3

Bedding

Single bed(s) x3

Extra bed in room for child on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Smoke alarm in room

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC
See availabilities

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Smoke alarm in room

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC
See availabilities

Hotel location

hotelF1 Cergy

3 Avenue Des Trois Fontaines
95000 CERGY
France

GPS:49.0372, 2.07567

Telephone
Fax +33 1 30 38 85 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • 136 rooms
  • 136 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage Additional charge

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Sports and leisure

Golf

  • Nearby

Breakfast

Photo out of - Breakfast

Buffet

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Hot Breakfast
  • Cold breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.0/5  182 reviews

Customer review rating 4.0/5

Michael I. S. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Serge G. Couples - Confirmed reviews ALL

Dear, We very much appreciate your comments regarding your stay at the hotel F1 Cergy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.0/5

Lan T. T. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Louis M. B. Couples - Confirmed reviews ALL

Dear, We very much appreciate your comments regarding your stay at the hotelF1 Cergy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception

Customer review rating 0.5/5

Anujan K. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Serge G. Couples - Confirmed reviews ALL

Super hôtel on reviendra

Dear, We very much appreciate your comments regarding your stay at the hotel F1 Cergy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.0/5

Lan T. T. Solo - Confirmed reviews ALL

That was my 3rd time staying at the hotelF1 in Cergy, and I had mixed experience each time. The hotel location is excellent and the booking process is very easy, that's why I keep coming back. My first stay in room 205 was unpleasant because the room smelled very strongly body odour from the previous guest, but it was only for one night. My second stay was in room 203 and that was very good, the room was clean and everything went well. However, my last stay in room 314 had many issues. The room was not clean, there were roaches in the bathroom and in the evening, it smelled very strongly garlic, perhaps from the kitchen? I did not have any food in the room myself. But the main concern was safety. There was a man who came knocking at my door at 3am, asking to come in to charge his mobile phone. He came back many times, so I had to block my door with what I could. The guests from the other rooms kept slamming doors every night during all my stay, so it was very unpleasant.

Customer review rating 5.0/5

Louis M. B. Couples - Confirmed reviews ALL

Formidable

Dear, We very much appreciate your comments regarding your stay at the hotelF1 Cergy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception

Customer review rating 0.5/5

Anujan K. Families - Confirmed reviews ALL

Rooms were stuffy. Toilet was blocked half the time. I paid extra for breakfast and there was no breakfast, just some rock hard bread and butter. However hot food such as Croisssants, Sausages and all was advertised.

Customer review rating 4.5/5

Marina B. Couples - Confirmed reviews ALL

Très bon weekend passé au sein de l'hôtel. Petite remarque mettre des tapis au sol dans la salle de bain serais un plus. Sinon très bien.

Dear Marina B., We very much appreciate your comments regarding your stay at the hotelF1 Cergy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.0/5

Seif B. Business - Confirmed reviews ALL

Bonjour Couette de lit et alèse dégueulasse... Fenêtre ne ferme pas ....

Dear Seif B., Thank you for taking the time to tell us about your experience at the hotelF1 Cergy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Mounesh G. Business - Confirmed reviews ALL

Je recommande fortement accueil chaleureux personnel tres gentils et amicales le petit déjeuner a un prix accordable Je reviendrai bientôt Merci encore a l'équipe et bonne continuation

Monsieur Mounesh G., Nous vous remercions pour vos commentaires suite à votre séjour à hotelF1 Cergy. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Customer review rating 4.0/5

Emmanuel G. Business - Confirmed reviews ALL

Pas de parking, obligé de porter les bagages de loin depuis mon véhicule

Bonjour, Monsieur EMMANUEL G., Nous vous remercions pour vos commentaires suite à votre séjour à hotelF1 Cergy. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Customer review rating 0.5/5

Marina H. Families - Confirmed reviews ALL

Hôtel pas top chambre très sale. Petit déjeuner aucun choix

Madame Marina H., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à hotelF1 Cergy. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Hôtel F1 sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assurée que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs.

Customer review rating 5.0/5

Guy K. Friends - Confirmed reviews ALL

No comment

Dear Guy K., We very much appreciate your comments regarding your stay at the hotelF1 Cergy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 0.5/5

Stephen R. Couples - Confirmed reviews ALL

It is obviously a migrant hotel. It was filthy and there was rats! Worst hotel experience of my life.

Dear Stephen R. Thank you for taking the time to tell us about your experience at the hotelF1 Cergy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Other web-users rate our hotel

  • 168 reviews 7/10 Location
  • 417 reviews 3.3/10 Room
  • 413 reviews 9/10 Service
  • 294 reviews 2.4/10 Cleanliness
  • 206 reviews 3.5/10 Comfort
  • 49 reviews 2.2/10 Breakfast
  • 37 reviews 0.8/10 Food

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