hotelF1 Cergy, renovated Hotel 2 stars

The hotel was really understand all possible expectations from an hotel of All Group. Ça mom area were dirty and we felt unsafe. The room was at the same very low level, with broken shower... The only positive note was the reception team who tried their best to help...

Upon our arrival at 2am, as if it was not stressful enough for us, the receptionist was searching for our (checked in) reservation for 10minutes. Then when we finally checked in, this is what we experienced; strange looks and unpleasant words from the same receptionist if we would just as much as move a chair in the lobby (common area) while sitting and talking with our friends. Rooms are small enough, and the table with chairs is really unnecessary inside. There was also just one hanger to hang clothes, none in the toilet - very unappropriate. We were struggling to shower. Also no feet towels! We really had an amazing weekend in Cergy - for the event we came for was good enough, so I did not complain about hostel until now. But since I am a frequent traveller and have been to a lot of hotels/hostels I hope my opinion won‘t be taken as a plain complaint, but as an advice for improvement.