ibis Cergy-Pontoise Le Port Hotel 3 stars

TripAdvisor rating 3.5/5 319 reviews
ibis Cergy-Pontoise Le Port
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Room 1

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Hotel extras

  • Free enclosed car park with charging terminals for electric cars for guests.

  • Cergy marina nearby

  • Close to ESSEC Business School and universities

  • Cergy leisure center 1.2 miles (2 km) away for sport and relaxation

  • Close to the A15 highway

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • 1 meeting room(s)

Hotel location

ibis Cergy-Pontoise Le Port

28, avenue des Grouettes
95000
cergy pontoise
france

Tel: +33134221144

Fax: (+33)1/34248464

Contact email

Check-in from 12h00

Check out up to 12h00

  • RER :   LIGNE A3 CERGY PREFECTURE

  • By plane

    PARIS LE BOURGET At 35.5km / 22.06 miles

  • By plane

    PARIS ROISSY CDG At 50km / 31.25 miles

  • By car

    AUTOROUTE A15 At 2km / 1.24 miles

  • By train

    CERGY PREFECTURE At 1km / 0.63 miles

GPS :49.031399, 2.069479

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 40

  • Maximum capacity: 18 people

Find out more

Our guest reviews for
ibis Cergy-Pontoise Le Port

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

1,393 reviews

tripadvisor

TripAdvisor Rating 3.5/5

319 reviews

The best team I ever met

Customer review rating 3.9/5

Marie Business - 03/07/2019 Confirmed reviews ALL

I had to stay for a full day, not only a night for business purpose, the team was open, proactive, nice, no words to describe; I really felt being a special guest; fabulous staff there Well done

Dear Mrs R., We very much appreciate your comments regarding your stay at the ibis Cergy-Pontoise Le Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Casi kevin Front Office manager

Nice hotel, great staff

Customer review rating 3.9/5

Dominique D. Business - 05/06/2019 Confirmed reviews ALL

Nice hotel and super friendly staff

Dear Mr D., We very much appreciate your comments regarding your stay at the ibis Cergy-Pontoise Le Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Casi Kevin Chef de réception

Positive

Customer review rating 3.9/5

B. Business - 17/01/2019 Confirmed reviews ALL

Ras

Dear YANNICK B., We very much appreciate your comments regarding your stay at the Hotel ibis Cergy-Pontoise Le Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Casi Kevin Front office manager
Customer review rating 3.9/5

D. C. Couples - 06/01/2019 Confirmed reviews ALL

Echip très serviable

Dear C. D., We very much appreciate your comments regarding your stay at the Hotel ibis Cergy-Pontoise Le Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Casi Kevin Front office manager

Acceptable hotel.

Customer review rating 3.9/5

Anonymous Families - 04/12/2018 Confirmed reviews ALL

The hotel is conveniently situated. However, the room was in need of renovation, but there was work going on whilst we were here, so this is no doubt in hand. The main problem is the noise of the other guests. Twin rooms are only situated on the ground floor, and we were regularly disturbed by people arriving in reception and holding loud conversations, even at 2am. Reception staff should be aware when people are making excessive noise and ask them to respect other guests. Improved soundproofing would also help.

Dear KAREN P., Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Casi Kevin Front office manager

Friendly

Customer review rating 3.9/5

Anonymous Business - 03/12/2018 Confirmed reviews ALL

Friendly and helpful.

Dear PATRICIA, We very much appreciate your comments regarding your stay at the ibis Cergy-Pontoise Le Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Casi Kevin Front Office Manager

Conveniently situated hotel between Western France and Paris

Customer review rating 3.9/5

Anonymous Families - 06/11/2018 Confirmed reviews ALL

An ideal stay with the family before a visit to the capital.

Dear Mr C., We very much appreciate your comments regarding your stay at the ibis Cergy-Pontoise Le Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Casi Kevin Front office manager

Remarks from Hotel Stay in Ibis Cergy

Customer review rating 3.9/5

Michael K. Business - 25/09/2018 Confirmed reviews ALL

Honestly I was disappointed. Only one of your front desk managers speaks English, therefore I found quite demanding to settle resembling queries within my stay. Upon arrival to my room, it was really cold inside; after late evening arrival I would appreciate warmer environment for the given price. The breakfast was mediocre and I was missing more fruits, some of your famous French cheese or some warm sausages/bulls eye eggs. My expectation that check out in the morning would take several minutes was false and was late to my meeting as the line was too long for 1 employee to manage in my opinion. Last to be pointed out is that comunication via email I find quite unprofessional. There is absolutely missing email codex. To sum up I do not think I would choose this place again; perhaps it might be appropriate for student's stay or bachelor party over-night spree, but definitely not for business.

Dear MICHAEL K., Thank you for taking the time to tell us about your experience at the ibis Cergy-Pontoise Le Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Casi Kevin Front Office Manager

Comfortable

Customer review rating 3.9/5

Norrlänning Business - 16/09/2018 Confirmed reviews ALL

Comfortable rooms and good service

Dear NILS O., We very much appreciate your comments regarding your stay at the ibis Cergy-Pontoise Le Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Casi Kevin Front Office Manager

Business overnight

Customer review rating 3.9/5

Roger Business - 05/07/2018 Confirmed reviews ALL

As always good for a night over. Hotel is not the newest or sofisticated, but =more important= it's clean and the staff is friendly.

Dear ROGER H., We very much appreciate your comments regarding your stay at the ibis Cergy-Pontoise Le Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover we inform you that some renovations of the rooms are planned in a near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Casi Kevin Front office manager

Hotel convenient for a visit to friends in Cergy Village

Customer review rating 3.9/5

Peter J. Friends - 26/06/2018 Confirmed reviews ALL

No problems with the hotel generally. It was easy to find and the staff were polite and friendly. The room was not large but the two of us managed ok.

Dear PETER J., We very much appreciate your comments regarding your stay at the ibis Cergy-Pontoise Le Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Casi Kevin Front office manager

good hotel

Customer review rating 3.9/5

Hans D. Business - 16/05/2018 Confirmed reviews ALL

good hotel with good service

The staff were pleasant

Customer review rating 3.9/5

Anonymous Solo - 07/05/2018 Confirmed reviews ALL

The toilet did not flush well. The wash basin was overflowing every time I use it. However the staff at reception were friendly.

good clean hotel, friendly reception, nice room, easy access

Customer review rating 3.9/5

Hans D. Business - 04/04/2018 Confirmed reviews ALL

everything was fine, breakfast was quite good and extensive

RAS

Customer review rating 3.9/5

L.b. Solo - 01/03/2018 Confirmed reviews ALL

RAs

Short weekend beak

TripAdvisor rating 3.5/5

David E Couples - 01/02/2018 TripAdvisor review

Good clean hotel, friendly staff with helpful advice. The breakfast buffet was very good with plenty of choice, good fresh food. The hotel is easy to find and within a short walk to the port where there is an excellent choice of restaurants. The rooms are a bit cramped, difficult to move around.

Customer review rating 3.9/5

Peter T. Business - 17/11/2017 Confirmed reviews ALL

My stay was most Pleasant and All of the staff were very Professional and Curteous

Average

Customer review rating 3.9/5

Annie Couples - 25/07/2017 Confirmed reviews ALL

OK. Bed comfortable, quiet at night. Parking.

Dear Mrs L., Thank you for taking the time to tell us about your experience at the ibis Cergy Pontoise Le Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Christophe PASQUIER Duty Manager
Customer review rating 3.9/5

Bruno Business - 22/06/2017 Confirmed reviews ALL

I'm a Le Club Accorhotels member and usually my room key is read and everything is set up for me, including my complementary drink gift at arrival. This time nothing was ready and the the room was quite hot.

OK for a business hotel

Customer review rating 3.9/5

Robin Business - 09/06/2017 Confirmed reviews ALL

I stayed at your hotel for three nights for a business trip. I didn't spend much time at the hotel.

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