ibis Cergy-Pontoise Le Port Hotel 3 stars

Name: ibis Cergy-Pontoise Le Port
Address: CERGY PONTOISE, 95000, FRANCE
Telephone: (+33)1/34221144
Rating: 3.9

Customer review rating 3.9/5 1,444 reviews

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ibis Cergy-Pontoise Le Port Hotel

Vibrant economy hotel, open to everyone

Combine work and relaxation with a breath of fresh air at the marina. This evening, we won't be sleeping; we're running from Cergy leisure center to the hotel! Quench your thirst and eat on the go by taking advantage of our summer terrace! Aurore and team

Aurore MAURIN, Hotel Manager

The ibis Cergy Pontoise Le Port hotel is located downtown, 0.6 miles (1 km) from the RER Cergy-Préfecture train station and close to the Neuville Lakes. Just 21.7 miles (35 km) from Paris and 24.9 miles (40 km) from Roissy CDG Airport and the Paris Nord V illepinte exhibition center. The hotel has 81 rooms all equipped with the new bedding and free WIFI. The hotel has a free private car park and a round-the-clock bar with terrace. A seminar room with natural light is also available.

Ibis Cergy Pontoise Port is located 35 km from Paris, 40km from Roissy Charles de Gaulle Airport and the exhibition Paris Nord Villepinte. Accessbile RER, it allows you to reach Paris from Cergy Prefecture station. Conveniently located next to the marina and the leisure of Cergy. In addition, the hotel is close to the Cergy universities such as ESSEC, EISTI, ENSEA ... It allows you quick access to business parks and St Christophe Vert Galant.

Hotel extras

Free enclosed car park with charging terminals for electric cars for guests.
Cergy marina nearby
Close to ESSEC Business School and universities
Cergy leisure center 1.2 miles (2 km) away for sport and relaxation
Close to the A15 highway

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- Wireless Internet connection
- WIFI in your room
Parking
- Private outdoor parking
- Private enclosed outdoor parking
- Bus/coach parking area
Accessibility for people with reduced mobility
- Rooms for guests with reduced mobility - Contact the hotel
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
Languages spoken at the hotel
- English
- Spanish
- French
- Italian
- Portuguese
Reception open 24 hours a day
Electric car recharging units
Shoe shine machine

Breakfast
1 bar(s)

1 meeting room(s)

Hotel location

ibis Cergy-Pontoise Le Port

28, avenue des Grouettes
95000
cergy pontoise
france

Tel: +33134221144

Fax: (+33)1/34248464

Contact email :

Check-in from 12h00

Check out up to 12h00

RER : LIGNE A3 CERGY PREFECTURE

By plane
PARIS LE BOURGET At 35.5km / 22.06 miles
By plane
PARIS ROISSY CDG At 50km / 31.25 miles
By car
AUTOROUTE A15 At 2km / 1.24 miles
By train
CERGY PREFECTURE At 1km / 0.63 miles

GPS :49.031399, 2.069479

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Wireless internet in your room
Satellite/cable colour TV
Business Desk
Direct dial telephone

Standard Room with two single beds

Max. number of persons: 2
Area: From 15 m² / 161 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
Satellite/cable colour TV
Business Desk
Direct dial telephone

Rooms

Our restaurants and bars

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 40 m²
Maximum capacity: 18 people

Find out more

Petr Business - 19/01/2020 Confirmed reviews ALL

Small rooms, zero customer services for relatively high price.

Dear PETR S., Mr. Thank you for the time spent giving us your impressions. I am surprised that you could not have the customer service you expected and do not hesitate to let me know during your stay my team and I are at your disposal 24 hours a day. Our rates vary from € 69 to € 179 depending on the period, I suggest you book as soon as possible to benefit from our best rates Looking forward to welcoming you on a next stay, please believe in my sincere greetings Aurore, General Manager

The best team I ever met

Marie Business - 03/07/2019 Confirmed reviews ALL

I had to stay for a full day, not only a night for business purpose, the team was open, proactive, nice, no words to describe; I really felt being a special guest; fabulous staff there Well done

Dear Mrs R., We very much appreciate your comments regarding your stay at the ibis Cergy-Pontoise Le Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Casi kevin Front Office manager

Nice hotel, great staff

Dominique D. Business - 05/06/2019 Confirmed reviews ALL

Nice hotel and super friendly staff

Dear Mr D., We very much appreciate your comments regarding your stay at the ibis Cergy-Pontoise Le Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Casi Kevin Chef de réception

Positive

B. Business - 17/01/2019 Confirmed reviews ALL

Ras

Dear YANNICK B., We very much appreciate your comments regarding your stay at the Hotel ibis Cergy-Pontoise Le Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Casi Kevin Front office manager

D. C. Couples - 06/01/2019 Confirmed reviews ALL

Echip très serviable

Dear C. D., We very much appreciate your comments regarding your stay at the Hotel ibis Cergy-Pontoise Le Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Casi Kevin Front office manager

Acceptable hotel.

Anonymous Families - 04/12/2018 Confirmed reviews ALL

The hotel is conveniently situated. However, the room was in need of renovation, but there was work going on whilst we were here, so this is no doubt in hand. The main problem is the noise of the other guests. Twin rooms are only situated on the ground floor, and we were regularly disturbed by people arriving in reception and holding loud conversations, even at 2am. Reception staff should be aware when people are making excessive noise and ask them to respect other guests. Improved soundproofing would also help.

Dear KAREN P., Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Casi Kevin Front office manager

Friendly

Anonymous Business - 03/12/2018 Confirmed reviews ALL

Friendly and helpful.

Dear PATRICIA, We very much appreciate your comments regarding your stay at the ibis Cergy-Pontoise Le Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Casi Kevin Front Office Manager

Conveniently situated hotel between Western France and Paris

Anonymous Families - 06/11/2018 Confirmed reviews ALL

An ideal stay with the family before a visit to the capital.

Dear Mr C., We very much appreciate your comments regarding your stay at the ibis Cergy-Pontoise Le Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Casi Kevin Front office manager

Remarks from Hotel Stay in Ibis Cergy

Michael K. Business - 25/09/2018 Confirmed reviews ALL

Honestly I was disappointed. Only one of your front desk managers speaks English, therefore I found quite demanding to settle resembling queries within my stay. Upon arrival to my room, it was really cold inside; after late evening arrival I would appreciate warmer environment for the given price. The breakfast was mediocre and I was missing more fruits, some of your famous French cheese or some warm sausages/bulls eye eggs. My expectation that check out in the morning would take several minutes was false and was late to my meeting as the line was too long for 1 employee to manage in my opinion. Last to be pointed out is that comunication via email I find quite unprofessional. There is absolutely missing email codex. To sum up I do not think I would choose this place again; perhaps it might be appropriate for student's stay or bachelor party over-night spree, but definitely not for business.

Dear MICHAEL K., Thank you for taking the time to tell us about your experience at the ibis Cergy-Pontoise Le Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Casi Kevin Front Office Manager

Comfortable

Norrlänning Business - 16/09/2018 Confirmed reviews ALL

Comfortable rooms and good service

Dear NILS O., We very much appreciate your comments regarding your stay at the ibis Cergy-Pontoise Le Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Casi Kevin Front Office Manager

Business overnight

Roger Business - 05/07/2018 Confirmed reviews ALL

As always good for a night over. Hotel is not the newest or sofisticated, but =more important= it's clean and the staff is friendly.

Dear ROGER H., We very much appreciate your comments regarding your stay at the ibis Cergy-Pontoise Le Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover we inform you that some renovations of the rooms are planned in a near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Casi Kevin Front office manager

Hotel convenient for a visit to friends in Cergy Village

Peter J. Friends - 26/06/2018 Confirmed reviews ALL

No problems with the hotel generally. It was easy to find and the staff were polite and friendly. The room was not large but the two of us managed ok.

Dear PETER J., We very much appreciate your comments regarding your stay at the ibis Cergy-Pontoise Le Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Casi Kevin Front office manager

good hotel

Hans D. Business - 16/05/2018 Confirmed reviews ALL

good hotel with good service

The staff were pleasant

Anonymous Solo - 07/05/2018 Confirmed reviews ALL

The toilet did not flush well. The wash basin was overflowing every time I use it. However the staff at reception were friendly.

good clean hotel, friendly reception, nice room, easy access

Hans D. Business - 04/04/2018 Confirmed reviews ALL

everything was fine, breakfast was quite good and extensive

RAS

L.b. Solo - 01/03/2018 Confirmed reviews ALL

RAs

Short weekend beak

David E Couples - 01/02/2018 TripAdvisor review

Good clean hotel, friendly staff with helpful advice. The breakfast buffet was very good with plenty of choice, good fresh food. The hotel is easy to find and within a short walk to the port where there is an excellent choice of restaurants. The rooms are a bit cramped, difficult to move around.

Peter T. Business - 17/11/2017 Confirmed reviews ALL

My stay was most Pleasant and All of the staff were very Professional and Curteous

Average

Annie Couples - 25/07/2017 Confirmed reviews ALL

OK. Bed comfortable, quiet at night. Parking.

Dear Mrs L., Thank you for taking the time to tell us about your experience at the ibis Cergy Pontoise Le Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Christophe PASQUIER Duty Manager

Bruno Business - 22/06/2017 Confirmed reviews ALL

I'm a Le Club Accorhotels member and usually my room key is read and everything is set up for me, including my complementary drink gift at arrival. This time nothing was ready and the the room was quite hot.

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