Mercure Cergy Pontoise Centre Hotel 4 stars

Name: Mercure Cergy Pontoise Centre Hotel - ALL
Address: 3 Rue des Chênes Emeraude, CERGY, 95000, FR
Telephone: +33134249494
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 406 reviews

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3 Rue des Chênes Emeraude, 95000 CERGY, France

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Mercure Cergy Pontoise Centre Hotel

Hotel for travellers looking for local and authentic experiences

The Mercure Cergy Pontoise Centre hotel is 500m from the RER station A Cergy Préfecture and 35km from Paris, 40 mins from CDG and Orly airports and Villepinte and Le Bourget Exhibition Parks. This contemporary hotel offers elegantly furnished bedrooms with A/C. Warm welcome, quality amenities and modern equipment: All you need to work or relax in a soothing setting. Ideal for seminars or family stays.

4-star hotel with parking in downtown Cergy. 15 mins from leisure park (250 hectares of lakes and green spaces for land + water sports), Vauréal and Ableiges golf courses. 10 mins from Pontoise airfield. The University of Cergy and ESSEC are nearby. In need of some retail therapy? The fully refurbished 3 Fontaines shopping center is only a 10-minute walk.

Discover the Cergy Pontoise area, Vexin Regional Nature Park and Auvers-sur-Oise, Van Gogh's famous village. Don't miss the Forum de Vauréal (concerts and exhibitions) and the Aren'ice for hockey games.

Ideally located less than 10 minutes walk from all amenities, come and discover the Mercure Cergy Pontoise Centre. We look forward to welcoming you and to help make your experience unforgettable.

Maouia Benchenaa, Hotel Management

Hotel extras

In the downtown area, close to shops, business districts and transport
Free high-speed WiFi, Co-working space, Bar
Secure underground parking, parking for vans and buses
2 seminar rooms, 1 breakfast room: spacious, modular and bright

Our accommodation(s)

Room

Classic Room with 1 double bed

3 pers. max
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View

See availabilities

Room

Superior Room with 1 double bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View

See availabilities

Room

Classic Room with twin beds

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Twin bed(s)
Views: City View or Courtyard View

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Room

Standard PRM room with double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View
Accessible room

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Suite

Privilege Room with 1 double bed and 1 single sofa bed

3 pers. max
38 m² / 409 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
Views: City View or Courtyard View

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Suite

Suite with terrace, 1 double bed and 1 single sofa bed

3 pers. max
53 m² / 570 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View or Panorama view
Most of the accommodation: Terrace

See availabilities

Room

Standard PRM room with double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View
Accessible room

See availabilities

Hotel location

Mercure Cergy Pontoise Centre Hotel

3 Rue des Chênes Emeraude
95000 CERGY
France

GPS:49.041012, 2.072875

+33 1 34 24 94 94

+33 1 34 24 95 15

CERGY

Railway station

Access: 2 km / 1.24 mi 5 min drive

NOUVELLE SCÈNE NATIONALE

Entertainment/theatre district

Access: 1.5 km / 0.93 mi 10 min walk / 7 min drive

MUSEE DU PATRIMOINE

Museums

Access: 1.5 km / 0.93 mi 10 min walk / 7 min drive

MUSEE DE PONTOISE

Museums

Access: 5 km / 3.11 mi 10 min drive

UGC CERGY LE HAUT

Cinema district

Access: 5 km / 3.11 mi 10 min drive

AUVERS SUR OISE

Tourist attraction

Access: 14 km / 8.7 mi 15 min drive

VAN GOGH

Museums

Access: 14 km / 8.7 mi 15 min drive

ENGHIEN LES BAINS

Casino

Access: 30 km / 18.64 mi 35 min drive

FORUM DE VAURÉAL

Opera/symphony/concert hall

RKC KARTING - CERGY ADR

Racetrack

KOEZIO

Entertainment centre

Simone-Signoret Theater

Entertainment/theatre district

CERGY-NEUVILLE LAKES

Park

Access: 3 km / 1.86 mi 15 min walk / 10 min drive

VEXIN REGION PARK

Wood/forest

Access: 5 km / 3.11 mi 10 min drive

LES TROIS FONTAINES

Shopping district

Access: 1 km / 0.62 mi 8 min walk / 5 min drive

WAY OF LIFE

Shopping district

Access: 7 km / 4.35 mi 10 min drive

QUAI DES MARQUES

Shopping district

Access: 15 km / 9.32 mi 15 min drive

Hotel services

Check-in from 12:00 PM - Check out up to 12:00 PM

On site

Car park
Wheelchair accessible
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

ASTREE

All-day reception. Warm and comfortable setting. A space to unwind, catch an exciting game or work in peace, either alone or in a group. All while enjoying our range of spirits and great Mercure wines.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 78 m² / 839 sq ft
Maximum seats capacity: 60
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.1/5 406 reviews

Cecile H. Business - 4/17/2026 Confirmed reviews ALL

Dear Cecile H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. During your next stay, please do not hesitate to contact reception so that we can improve your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

Manuel L. Business - 3/15/2026 Confirmed reviews ALL

Dear Manuel L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

Frederic R. Business - 10/29/2025 Confirmed reviews ALL

Dear Frederic R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

Robert B. Couples - 10/15/2025 Confirmed reviews ALL

The weather in France is unseasonably warm, yet the cooling has been turned off, so we couldn’t cool-down the room. The staff were great and very attentive and responsive despite our repeated requests for the basics - free welcome drink, missing towels, and providing a pedestal fan. The bed was unacceptably old and very hard. We had the worst night sleep - five days later we’ve still got aches, pains, back issues and stiff muscles. The hotel is branded as a Mecure - it’s not a Mecure and needs rebranding be an Ibis.

Dear Robert B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

Artur W. Business - 9/12/2025 Confirmed reviews ALL

Dear Artur W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. There is a safe in the rooms, above the fridge. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

Web-users rating

Other web-users rate our hotel

113 reviews 6.9/10 Location
314 reviews 4.9/10 Room
290 reviews 9.4/10 Service
184 reviews 4.1/10 Comfort
122 reviews 4.8/10 Cleanliness
96 reviews 7.9/10 Breakfast
74 reviews 4.7/10 Vibe
44 reviews 4.5/10 Amenities

13 reviews 6.4/10 Location
58 reviews 3.7/10 Room
49 reviews 9.2/10 Service
33 reviews 3.8/10 Comfort
19 reviews 4.4/10 Cleanliness
18 reviews 7.5/10 Breakfast
17 reviews 3.7/10 Vibe
11 reviews 3.7/10 Food

13 reviews 6.6/10 Location
36 reviews 4.8/10 Room
37 reviews 9.4/10 Service
17 reviews 4.5/10 Comfort
13 reviews 5.5/10 Cleanliness
10 reviews 8.1/10 Breakfast
10 reviews 5/10 Amenities
7 reviews 4.2/10 Vibe

16 reviews 4.2/10 Room
18 reviews 9.5/10 Service
10 reviews 4.5/10 Cleanliness
10 reviews 4.2/10 Comfort
6 reviews 4.1/10 Vibe
5 reviews 7.9/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At the Mercure Cergy Pontoise Centre Hotel, check-in is available from 12:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Cergy Pontoise Centre Hotel regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.