ibis budget Le Mans Université

Customer review rating (ALL Rating) 3.2/5 211 reviews

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, 72000 LE MANS, France

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Hotel location

ibis budget Le Mans Université

72000 LE MANS
France

GPS:48.0169906999, 0.1534166999

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Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.2/5  211 reviews

Customer review rating 0.5/5

M. Solo - Confirmed reviews ALL

Worst hotel I have stayed in during the last 10 years. I cancelled my second booking .

Dear ian M., Thank you for taking the time to tell us about your experience at the ibis budget Le Mans Université. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good location to centre.

Customer review rating 4.0/5

Simon Couples - Confirmed reviews ALL

Excellent staff.

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Smart Atrium

Customer review rating 1.0/5

Richard D. Couples - Confirmed reviews ALL

Smart atrium, comfortable bed. Shower room needs refurbishment, holes in wall and ceiling, door does not fit well, terrible smell. Not enough bread at breakfast, coffee machine didn’t work properly.

Dear customer, Thank you for taking the time to share your thoughts. Although we would have preferred your experience to have been more pleasant, your feedback and impressions are very important to us, as they help us to improve our services on a daily basis. The satisfaction of our customers is our priority, but apparently we did not succeed this time around. If you give us the opportunity to regain your trust, it will be our pleasure to provide you with the best that our customers look forward to every day. Please accept, Madam, Sir, our best regards.

Just enough

Customer review rating 4.0/5

Anthony D. Couples - Confirmed reviews ALL

Very friendly staff but the room was exceedingly basic. Good meal to be had just across the road.

Dear Anthony D., We very much appreciate your comments regarding your stay at the ibis budget Le Mans Université. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was mediocre.

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

There was nobody at the front desk. I waited in line for approximately 30 minutes for the staff to arrive to check in. The automatic check-in wasn’t working. Once in the room the bathroom was not very clean, there were hairs on the toilet seat. In the hallway a woman stopped me to ask if I worked there, she was very unhappy with her room. I could eventually hear her change rooms.

Other web-users rate our hotel

  • 309 reviews 9.1/10 Location
  • 1,005 reviews 3.2/10 Room
  • 788 reviews 9/10 Service
  • 9 reviews 6.7/10 WiFi
  • 625 reviews 2.7/10 Comfort
  • 417 reviews 3.8/10 Cleanliness
  • 245 reviews 4.8/10 Breakfast
  • 129 reviews 3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.