Novotel Le Mans 4 stars

Customer review rating (ALL Rating) 4.2/5 1,053 reviews

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Bords de L'huisne, Boulevard Robert Schuman, 72100 LE MANS, France

Description

Hotel extras

  • Terrace and heated pool in the heart of a landscaped park

  • Restaurant with views of the garden, the pool and the river

  • 5 meeting rooms for your business seminars for 10 to 150 people.

  • Chromecast in all rooms to share your programs from your smartphone

  • Close to the Zoo de la Flèche

Our accommodation(s)

Hotel location

Novotel Le Mans

Bords de L'huisne, Boulevard Robert Schuman
72100 LE MANS
France

GPS:47.990715, 0.231485

Telephone
Fax +33 2 43 75 31 76

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA CHICANE - BRASSERIE MAISON

Eat what you want when you want. Simple, healthy and tasty cuisine. Catering available at any time of day to satisfy your cravings. Escape from it all at the restaurant, terrace, bar or in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,053 reviews

TripAdvisor Rating  3.5/5  856 reviews

Basic Hotel with acceptable experience

Customer review rating 2.5/5

Gina Couples - Confirmed reviews ALL

Overall, ok for a basic hotel. Reception area is cosy and staff at reception were friendly and nice. The main downside is the breakfast. Food was not up to expectations and on both days, the only female staff was not friendly and unhelpful. Room size is ok but look dull. I think it’s about time to change the pillows which were not comfortable. I got stiff neck after the first night.

Hello, Thank you for taking the time to share your experience. We are glad to hear that you found our reception area welcoming and our staff friendly. We are sorry to learn that the breakfast and the comfort of the pillows did not meet your expectations. Your feedback is valuable, and we will pass it on to the relevant teams to improve our services. Your comfort is our priority, and we hope to have the opportunity to welcome you again for a more enjoyable stay Mara DESCHAMPS General manager

Good

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We had a pleasant stay at this hotel-restaurant. The welcome was decent, the room clean and comfortable, and the facilities met our expectations. The restaurant offers a varied menu, and the dishes were well prepared. Everything was in line with what you’d expect from an establishment of this category. A good choice for a stay without any unpleasant surprises.

Dear Guest, Thank you for sharing your experience with us. We are pleased to hear that you had a pleasant stay and found the room clean and comfortable. It’s wonderful that our facilities and restaurant offerings met your expectations. Your feedback motivates us to continue delivering consistent and quality service. We hope to welcome you back soon for another enjoyable stay. Best regards, Mara DESCHAMPS Directrice Novotel Le Mans

Great stop off point

Customer review rating 4.5/5

Jon Solo - Confirmed reviews ALL

Hotel clean and well decorated if a little dated Hotel staff are marvellous Early breakfast option was goid

Dear JONATHAN L., Thank you for your kind feedback! We’re delighted that you found our hotel clean, well-decorated, and a convenient stop-off point during your travels. Our team takes great pride in providing excellent service, so your kind words about our staff mean a lot to us. We’re also glad to hear you appreciated the early breakfast option, as we strive to cater to the needs of all our guests. We look forward to welcoming you back in the future for another enjoyable stay! Best regards, Mara DESCHAMPS Directrice Novotel Le Mans

So so stay

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

On plus side….Location is good. Having 2 dogs not a problem. Rooms were fine. The family deal we had on the rooms was good. Downside…. No EV charging. Looked it up before we booked and seemed to have it. At check in I was told the EV charger had been given to another guest and it wouldn’t be returned until the morning!!! I am not sure how this is possible but there didn’t seem to be a usable charger anyway. Looked like there are some new ones being installed but on asking I was told that the completion date for them was unknown and they wouldn’t be done within a year!! I was asking as we would be travelling this way again in the summer. Evening meal was well below average for a Novotel and not cheap. Duo of terrine turned out to be 2 small tins of the same thing, when we pointed this out we were told that’s how it is, so not a duo at all! We had to ask for bread to go with it as we were just presented the tins! The Fish and chips…..don’t bother if you know what you should expect. Fish parmentier, hardly any fish and no sauce inside just the mashed potato on top. Breakfast is a waste of money, we would have been better going to the local McDonalds for the price. It felt tired and was very underwhelming especially the hot food. Especially the dry and cold scrambled eggs. Staff all seemed new and under-trained especially on check-in and out and restaurant. Not much in the way of management on view. Would probably not stay here again, even though this would be our 3rd or 4th time at this hotel. I stay in a lot of Accor hotels either through work or family travel and this one was disappointing.

Dear ANTHONY B., Thank you for taking the time to provide us with your detailed feedback. We truly regret that your experience did not meet the high standards you’ve come to expect from our brand. We are glad to hear that the location and the family room deal worked well for you, as well as that your pets were welcome. However, we sincerely apologize for the inconvenience you experienced with the EV charger. We understand how important it is, and we are actively working on the installation of new chargers, although the completion date is currently delayed. We also deeply regret that your dining experience did not meet your expectations. We take your comments about the food quality very seriously, and we will share them with our culinary team to ensure improvements. Regarding the service, we apologize for any issues you encountered with staff training and management presence. This is an area we are focusing on, and your feedback will help us ensure that we can provide a higher level of service moving forward. We hope to have the opportunity to welcome you again and offer you an improved experience. Best regards, Mara DESCHAMPS Directrice Novotel Le Mans

Great location

Customer review rating 4.5/5

Andy W. Couples - Confirmed reviews ALL

Confortable hotels with friendly staff in a great location

Dear ANDY W., Thank you for your kind review! We’re delighted to hear that you enjoyed our great location, comfortable accommodations, and friendly staff. Providing a welcoming and pleasant experience for our guests is our top priority. We hope to have the pleasure of welcoming you back soon for another great stay. Best regards, Mara DESCHAMPS Directrice Novotel Le Mans

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Other web-users rate our hotel

  • 214 reviews 7.7/10 Location
  • 658 reviews 5.7/10 Room
  • 684 reviews 8.5/10 Service
  • 11 reviews 6.1/10 WiFi
  • 280 reviews 4.5/10 Cleanliness
  • 269 reviews 7/10 Breakfast
  • 249 reviews 6/10 Vibe
  • 200 reviews 5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.