Novotel Le Mans 4 stars

Customer review rating (ALL Rating) 4.2/5 843 reviews

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Bords de L'huisne, Boulevard Robert Schuman, 72100 LE MANS, France

Description

Hotel extras

  • Terrace and heated pool in the heart of a landscaped park

  • Restaurant with views of the garden, the pool and the river

  • 5 meeting rooms for your business seminars for 10 to 150 people.

  • Chromecast in all rooms to share your programs from your smartphone

  • Close to the Zoo de la Flèche

Our accommodation(s)

Hotel location

Novotel Le Mans

Bords de L'huisne, Boulevard Robert Schuman
72100 LE MANS
France

GPS:47.990715, 0.231485

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA CHICANE - BRASSERIE MAISON

Eat what you want when you want. Simple, healthy and tasty cuisine. Catering available at any time of day to satisfy your cravings. Escape from it all at the restaurant, terrace, bar or in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  843 reviews

Customer review rating 3.0/5

Matthew R. Families - Confirmed reviews ALL

The room was too hot and air conditions was not working

Hello, Thank you for sharing your feedback. I'm sorry to hear that the temperature in your room was uncomfortable during your stay. We strive to provide a pleasant environment for all our guests, and I appreciate you bringing this issue to our attention. Please know that we'll look into our air conditioning system to ensure it meets our guests' needs better in the future. Best regards, Mara DESCHAMPS General Manager

Customer review rating 2.5/5

Ivan D. Business - Confirmed reviews ALL

The floor at the breakfast area was sticky and not clean

Hello? Thank you for sharing your feedback with us. I'm really sorry to hear about the cleanliness issue you encountered in the breakfast area. We strive to maintain high standards and I appreciate you bringing this to our attention. Your comments will be shared with our housekeeping team to ensure we improve in this area. We hope you’ll give us another chance in the future. Take care, Mara DESCHAMPS Gébneral Manager

Customer review rating 0.5/5

Walter H. Families - Confirmed reviews ALL

Before midnight the lights went off. No A/C, no warm water. Atlanta check out at 9.00 AM no electricity. Was imposible to shower as NO warm water. Water ice cold. Property has no emergency plant generator. Worn down hotel.

Dear Guest, Thank you for your feedback, and please accept our sincere apologies for the inconvenience you experienced during your stay at Novotel Le Mans. Unfortunately, the hotel was affected by a general electrical outage that was completely beyond our control. This situation caused several services to be unavailable for a number of hours, including hot water, air conditioning, elevators, telephones, and Wi-Fi. We fully understand how uncomfortable this must have been. Situations like this are not easy for anyone — neither for our guests nor for our teams, who did their best to manage the situation and assist everyone as quickly as possible. We truly regret the impact this incident had on your stay and thank you for your understanding. Kind regards, Mara DESCHAMPS General Manager

Customer review rating 5.0/5

Andrew D. L. P. Couples - Confirmed reviews ALL

We spent one night in the hotel. We are enjoyed our stay. The hotel was clean, the bed was comfortable and also the staff at the restaurant was helpful and kind.

Dear Guest, Thank you very much for sharing your experience following your recent stay at Novotel Le Mans. We are delighted to read that you enjoyed your night with us and particularly appreciated the cleanliness of the hotel, the comfort of the bed, as well as the kindness and helpfulness of our restaurant team. Your compliments will be gladly shared with our staff, who will be very pleased to know their efforts made a positive impression. We hope to have the pleasure of welcoming you back again soon at Novotel Le Mans. Kind regards, Jean Adjoint D. direction. Novotel Le Mans

Customer review rating 3.5/5

Marianne W. Couples - Confirmed reviews ALL

Beds and pillows very comfortable, please can English Breakfast tea be put in the rooms. The lamb on the evening menu was disappointing and not to the standard i have come to expect from Novotel Restaurants.

Hello, Thank you for sharing your thoughts with us! I'm glad to hear you found the beds and pillows comfortable. I appreciate your suggestion about English Breakfast tea, and I’ll be sure to pass that along to our team. I’m sorry to learn that the lamb didn’t meet your expectations; we always strive for high standards, and your feedback is invaluable in helping us improve. Take care, Mara DESCHAMPS General Manager

Other web-users rate our hotel

  • 221 reviews 7.6/10 Location
  • 597 reviews 5.6/10 Room
  • 559 reviews 8/10 Service
  • 19 reviews 4.3/10 WiFi
  • 242 reviews 4/10 Cleanliness
  • 229 reviews 6.7/10 Breakfast
  • 218 reviews 5.5/10 Vibe
  • 188 reviews 5/10 Amenities

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