Novotel Le Mans 4 stars

Customer review rating (ALL Rating) 4.2/5 1,093 reviews

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Description

Hotel extras

  • Terrace and heated pool in the heart of a landscaped park

  • Restaurant with views of the garden, the pool and the river

  • 5 meeting rooms for your business seminars for 10 to 150 people.

  • Chromecast in all rooms to share your programs from your smartphone

  • Close to the Zoo de la Flèche

Our accommodation(s)

Hotel location

Novotel Le Mans

Bords de L'huisne, Boulevard Robert Schuman
72100 LE MANS
France

GPS:47.990715, 0.231485

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA CHICANE - BRASSERIE MAISON

Eat what you want when you want. Simple, healthy and tasty cuisine. Catering available at any time of day to satisfy your cravings. Escape from it all at the restaurant, terrace, bar or in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,093 reviews

TripAdvisor Rating  3.5/5  853 reviews

CHECK YOUR BILL !!!

TripAdvisor rating 1.0/5

Rachel M TripAdvisor review

We travelled via this hotel from France to Uk, so seven days apart. On the first occasion we asked for a wine list as the staff struggled to communicate wines and price ( in French ) their Chablis is hugely overpriced at 50€ a bottle… but they were unsure of other prices. We communicated this to the management. On our second visit after the same unclear answer to what wine do you have, we ordered the same wine we had paid 29 € previously only to be told it was also 50 € because it contained six glasses @11euros each 🤨 fortunately I have enough French to challenge this - showing our bill from 7 days prior. We also challenged the coffees we had not had 😬 CHECK YOUR BILL AND ASK FOR PRINT OUT . Staff are muddled and there is no attention to detail. Prices seem to be arbitrary and if you do not speak French you could well be in for a nasty shock. Oh and food is mediocre and very overpriced 🙄

Clean hotel - meals poor

Customer review rating 3.0/5

Iain Couples - Confirmed reviews ALL

The kitchen needs some management attention. Main dishes are over priced and over cooked. Understaffed restaurant with too many people being trained. No written wine list available at the table.

Dear IAIN M., Thank you for taking the time to tell us about your experience at the Novotel Le Mans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean Adjoint de direction Novotel Le Mans

Good location close to tramway and main access routes to Le Mans.

Customer review rating 4.5/5

Jonathan Couples - Confirmed reviews ALL

This is a friendly and welcoming hotel. The rooms are not the most modern, but ours was comfortable and clean. Good breakfast and their restaurant serves a good selection for dinner. Joyce the evening receptionist was so welcoming and helpful.

Dear JONATHAN O., We very much appreciate your comments regarding your stay at the Novotel Le Mans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Adjoint de direction Novotel Le Mans

Good stay. Great staff

Customer review rating 5.0/5

Tom Solo - Confirmed reviews ALL

Always use this as a stop off when travelling to and from UK.

Dear TERENCE A., We very much appreciate your comments regarding your stay at the Novotel Le Mans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Adjoint de direction Novotel Le Mans

Helpful Staff

Customer review rating 4.5/5

Alison Couples - Confirmed reviews ALL

This is a convenient stopover hotel heading to/from Calais The decor could dop with an upgarde and the bedroom was nothing to write home about although the bathroom seemed as if it had been refurbished. A useful addition would be a USB port However I was impressed with the helpful and friendly staff and the evening meal and breakfast were very nice

Dear ALISON E., We very much appreciate your comments regarding your stay at the Novotel Le Mans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mara DESCHAMPS Directrice Novotel Le Mans

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Other web-users rate our hotel

  • 211 reviews 7.6/10 Location
  • 653 reviews 5.3/10 Room
  • 704 reviews 8.3/10 Service
  • 10 reviews 6.4/10 WiFi
  • 271 reviews 4.2/10 Cleanliness
  • 263 reviews 7.5/10 Breakfast
  • 254 reviews 5.4/10 Vibe
  • 201 reviews 5.2/10 Amenities

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