Novotel Le Mans Hotel 4 stars

Customer review rating 4.2/5 3,839 reviews
Novotel Le Mans
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+ 21 Services
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Room 1

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Hotel extras

  • Swimming pool and terrace fully renovated in 2018

  • Restaurant with views of the garden, the pool and the river

  • 3391 sq. ft (315 m²) of meeting space, up to 200 people

  • Direct access by tram from the TGV train station

  • Close to the Zoo de la Flèche

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Outdoor unheated pool
  • Well-being
  • Outdoor playground for children
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Le Mans

Bords de L'huisne
Boulevard Robert Schuman
72100
le mans
france

Tel: +33243852680

Fax: (+33)2/43753176

Contact email

Check-in from 14h00

Check out up to 12h00

  • LA SETRAM :   ESPAL ILE AUX SPORTS

  • By plane

    AEROPORT DE NANTES ATLANTIQUE At 160km / 99.43 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 230km / 142.93 miles

  • By plane

    PARIS ORLY At 200km / 124.29 miles

  • By helicopter

    ARNAGE At 8km / 4.97 miles

  • By train

    LE MANS STATION At 5km / 3.11 miles

GPS :47.990715, 0.231485

Our accommodations

Spacious, contemporary and fully modulable, the Novotel room is a true living space which can be adapted to suit all requirements. Choose comfort, whether for business travel or family vacations. The Hotel Novotel Le Mans offers rooms measuring 269 sq. ft. (25 m²) with shower or bathtub, flat-screen television, safe, minibar, free WIFI and tea and coffee making facilities.

Classic Room -1 double bed and 1 convertible sofa for 1 child

  • Max. number of persons: 3
  • Area: From 22
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Classic room, pool view -1 double bed and 1 convertible sofa for 2 children

  • Max. number of persons: 4
  • Area: From 22
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room -1 double bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room - 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 200

  • Maximum banquet capacity: 18 people

Find out more

Our guest reviews for
Novotel Le Mans

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,839 reviews

tripadvisor

TripAdvisor Rating 3.5/5

730 reviews

No gym / meat not good

Customer review rating 4.2/5

Alex S. Business - 10/02/2020 Confirmed reviews ALL

The hotel should have a gym, it is not possible to be working out outside with temperatures below 0ºC. Regarding the food, all plates we have ordered with meat, the meat was to raw, even we asking for well done.

Another visit

TripAdvisor rating 3.5/5

Bill and Jill J 27/01/2020 TripAdvisor review

Rooms are clean and comfortable and good value, we've been staying here for many years on our way to and from the South. However, there are now signs of 'penny pinching' with price increases for food and drink; the restaurant food is disappointing for the money. As loyalty card holders we have enjoyed a complimentary G&T each on arrival, that recently became just one G&T and now it's either G or T. Maybe it's time to look for an alternative....

Customer review rating 4.2/5

Anonymous Solo - 07/01/2020 Confirmed reviews ALL

Very comfortable room and facilities. Staff very helpful and friendly

Pleasant hotel , good location

Customer review rating 4.2/5

Anonymous Couples - 28/12/2019 Confirmed reviews ALL

The pillows are extremely uncomfortable. I slept very badly. There were no other pillows, even though I asked. I think a choice of pillows would be a valuable improvement.

Very efficient and great staff

Customer review rating 4.2/5

Paul Families - 03/12/2019 Confirmed reviews ALL

The staff were really friendly and spoke good English which helped. My only complaint is that they took a deposit on my card when we arrived, they then took payment on the Saturday when we left, the payment has gone through the bank but I am still waiting for deposit to come back which is a little annoying considering the payment has been processed but my deposit back still hasn’t been returned

Verry good but strange reception.

Customer review rating 4.2/5

Tom Business - 28/11/2019 Confirmed reviews ALL

As usual everything was ok. Nice clean room. Good steak in in the restaurant. Nice area outside to go jogging. I liked the new interior of the restsurant and the bar. There was only 1 big negatieve point :The reception. I had trouble to find the reception on my arrival. This was because there is no reception???? There was only a guy sitting at a table whit a laptop and a smartphone. I was not sure this guy was a geust or staff. I do not understand why there is not a real reception. This way of organizing a reception does not give me a professional feeling when i arrive. Normaly i would give 10 point but now 8 because of the reception.

New format for checking in and checking out is just not working

Customer review rating 4.2/5

Chris Q. Business - 21/11/2019 Confirmed reviews ALL

Not good enough . Stay every month at this hotel and have the same problems every time

Standard Room

Customer review rating 4.2/5

Thomas Friends - 27/10/2019 Confirmed reviews ALL

Old fashioned room, no reception desk anymore, positive: parking

Dear Mr M., Thank you for this review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas GRANDEMANGE Manager Novotel Le Mans

new reception system is faulted !

Customer review rating 4.2/5

Roger B. Business - 21/10/2019 Confirmed reviews ALL

The new system of reception has many faults . The lack of a fixed desk or station is confusing to the guests and very inconvienent for the hotel employee , its diffacult for more than one guest at a time to be processed at the same time . Also the young staff at the restarunt was very confussed and offered poor service .

Dear Mr B., Thank you for taking the time to tell us about your experience at the Novotel Le Mans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas GRANDEMANGE Manager Novotel Le Mans

A good stopover...

Customer review rating 4.2/5

Agj Couples - 16/10/2019 Confirmed reviews ALL

Service ar dinner was a bit slow..

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas GRANDEMANGE Manager Novotel Le Mans

My group had a mixed stay - partly good, partly disappointing.

Customer review rating 4.2/5

Db Business - 14/10/2019 Confirmed reviews ALL

The checking in process was great, really smooth and impressive for our large group. The dinner was really disappointing. We had a dinner for 74 people and I had sent all of the dietary requirements weeks in advance with reminders, but NONE of these were paid attention to. I was sitting next to a guest who couldn't eat goats cheese (and Nadia, the reservations contact at the hotel knew this), but there was no other option for him to eat. I, myself, am a vegetarian, and instead of providing an alternative dish for the vegetarians in our group, the dinner was simply the same meal as the meat-eaters just without the meat. So dinner was simply potato and vegetables. This was very disappointing as the other hotels we stayed in provided alternatives for people with different dietary requirements. Especially because I had provided this information in advance, it was embarrassing that this wasn't catered for. Everything else about the stay was good.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas GRANDEMANGE Manager Novotel Le Mans

Rooms & Reception Staff Excellent.

Customer review rating 4.2/5

Charlie Business - 10/10/2019 Confirmed reviews ALL

Rooms, Food & Staff where excellent. The new style of reception felt disjointed with many people just stood around wondering what to do! Didn't feel as streamlined as the traditional reception area! Where people could formally que.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas GRANDEMANGE Manager Novotel Le Mans

Excellent hotel for our overnight stop.

Customer review rating 4.2/5

Charles Couples - 29/09/2019 Confirmed reviews ALL

The hotel is an original Novotel that has been extensively modernised. We had a nice evening meal and a leisurely breakfast before heading to spend some time in Normandie on the way to our ferry.

Dear Mr C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas GRANDEMANGE Manager Novotel Le Mans

Excellent overnight stop

Customer review rating 4.2/5

Maureen Couples - 16/09/2019 Confirmed reviews ALL

Excellent location for our overnight stop. The staff were friendly and helpful. The room clean and comfortable. The breakfast very good

Dear MAUREEN H., We very much appreciate your comments regarding your stay at the Novotel Le Mans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas GRANDEMANGE Manager Novotel Le Mans

Novotel Le Mans

Customer review rating 4.2/5

Henrik Business - 16/09/2019 Confirmed reviews ALL

I have never experienced such a fast check in. I arrive at the hotel and the reception desk has been removed. Instead I meet a smile and an employee who is checking me in on the stand. So I got my key in less than a minute after entering the hotel. Sorroundings of the hotel is very inviting for a run around the lake or in the nearby park The breakfast is very good. Good bread, cheeses, eggs, ham and cereals.

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Le Mans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas GRANDEMANGE Manager Novotel Le Mans

Pleasant hotel

Customer review rating 4.2/5

Joe Business - 14/09/2019 Confirmed reviews ALL

The entrance has a great styling to it, although no defined reception area. Room was an ok size, struggle with the pebble dash finish on all the walls in the room and corridors. Breakfast was good, but restaurant menu could do with more choice, particular for infants.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas GRANDEMANGE General Manager Novotel Le Mans

Definitely Something Wrong

Customer review rating 4.2/5

Mark B. Families - 09/09/2019 Confirmed reviews ALL

Disappointing. Not all bad - but poor by Novotel standards.

Dear MrBREEZE, Thank you for taking the time to tell us about your experience at the Novotel Le Mans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas GRANDEMANGE Manager Novotel Le Mans

Nice clean, basic. Ok

Customer review rating 4.2/5

Alison Couples - 09/09/2019 Confirmed reviews ALL

It was. I’ve clean basic rooms. Ideal for one night

Dear Alison M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas GRANDEMANGE Manager Novotel Le Mans

Gone very much downhill

Customer review rating 4.2/5

Colin Couples - 05/09/2019 Confirmed reviews ALL

Booked and paid ,Arrived asked for credit card ,Why ,cause we need payment ,and it went downhill from there ,Older lady made us feel that we was telling lies about paying ,thengot that sorted as we had paid ,room352 we t up and room not serviced , backdown made again you must be Lieing no room is not ready ,So givenroom 258 , got there ,found hole indoor , damagedto bed side table area ,no free bottles of water as we was given hard time about payment and room 352 we said to hell just stay ,,, But later I said no water in room why asked 4 times and by morning still got no free drinking water ,Not the way to treat people so wrong in many ways ,the older lady was very off every time we spoke with her ,see need to be people friendly or get rid

Ras

Customer review rating 4.2/5

Sylvianne Families - 04/09/2019 Confirmed reviews ALL

Ras

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