Novotel Le Mans 4 stars

Customer review rating (ALL Rating) 4.1/5 818 reviews

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Description

Hotel extras

  • Terrace and heated pool in the heart of a landscaped park

  • Restaurant with views of the garden, the pool and the river

  • 5 meeting rooms for your business seminars for 10 to 150 people.

  • Chromecast in all rooms to share your programs from your smartphone

  • Close to the Zoo de la Flèche

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Le Mans

Bords de L'huisne, Boulevard Robert Schuman
72100 LE MANS
France

GPS:47.990715, 0.231485

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA CHICANE - BRASSERIE MAISON

Eat what you want when you want. Simple, healthy and tasty cuisine. Catering available at any time of day to satisfy your cravings. Escape from it all at the restaurant, terrace, bar or in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  818 reviews

Customer review rating 4.5/5

Liz J. Families - Confirmed reviews ALL

Customer review rating 3.0/5

Huisman T. Families - Confirmed reviews ALL

Thank you for taking the time to share your feedback following your stay with us. We are sorry to hear that the beds prepared for your children did not provide the comfort you expected, and that your experience in our restaurant did not meet your expectations due to the service and the quality of the dishes. Please accept our sincere apologies for these disappointments. At the same time, we are delighted to read that you appreciated the friendliness and attentiveness of our team. Your kind words will be shared with them, as they are a great source of motivation. Your comments are valuable and help us identify areas where we need to improve. We hope to have the opportunity to welcome you again and provide you with a much more satisfying experience. Kind regards, Jean Adjoint de direction Novotel Le Mans

Customer review rating 3.5/5

Victoria P. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share such a detailed review of your stay with us. We are delighted to read that you enjoyed the comfort and spaciousness of your room, as well as the quality of our restaurant, breakfast selection, EV charging facilities, and the filtered still and sparkling water fountain available in our lobby. We are also pleased that we were able to accommodate your request for a ground-floor room during the temporary lift outage caused by the exceptional heat. We are sorry that your experience around the swimming pool did not meet your expectations. During particularly warm summer days, our pool can indeed become very popular with families, which may create a livelier atmosphere than some guests are looking for. We understand that this affected the relaxing experience you had hoped for, and we appreciate your feedback. We also sincerely apologize for the waiting time at the bar. Our team always strives to provide attentive service, even during busy periods, and your comments will help us continue improving our organization. We truly appreciate your balanced feedback and hope that, despite these inconveniences, we will have the pleasure of welcoming you again on your next journey through Le Mans. Kind regards, Jean Adjoint de direction Novotel Le Mans

Customer review rating 5.0/5

Manara S. Business - Confirmed reviews ALL

Hello, Thank you for sharing your lovely experience with us! We’re thrilled to hear that you enjoyed your 10-day stay and appreciated the cleanliness of your room and the attentive service from our reception team. It's always our goal to provide a welcoming atmosphere for our guests, and your feedback truly brightens our day. We hope to welcome you back soon! Best regards, Mara DESCHAMPS Director

Customer review rating 0.5/5

Ian H. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. I am sincerely sorry to read about the numerous issues you encountered during your stay. The condition of your room upon arrival, the malfunctioning air conditioning, the failure of the sofa bed, and the problem with the safe are clearly not in line with the standards we strive to provide to our guests. I also understand your frustration regarding the delay in recovering your passports from the safe. Such a situation can be particularly stressful, and I regret that the handling of the incident did not give you confidence in our service. Please be assured that your comments have been shared with our maintenance, housekeeping, and reception teams so that immediate corrective actions can be taken. We take your observations regarding cleanliness, maintenance, and overall hotel operations very seriously. While I understand that this experience has left you with a very negative impression of our hotel, I would like to offer my sincerest apologies for the inconveniences caused. Your feedback is valuable as it helps us identify areas requiring improvement. Kind regards, Jean Adjoint de direction Novotel Le Mans

Other web-users rate our hotel

  • 221 reviews 8/10 Location
  • 615 reviews 5.7/10 Room
  • 535 reviews 8/10 Service
  • 21 reviews 6.8/10 WiFi
  • 248 reviews 3.8/10 Cleanliness
  • 215 reviews 6.7/10 Breakfast
  • 209 reviews 5/10 Vibe
  • 200 reviews 4.7/10 Amenities

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