Mercure Le Mans Centre Hotel 4 stars

Thank you very much for the service to send a forgotten shirt to my home address

Beautiful building, staff very helpful. Unfortunately, there was a plasticy mattress protector which meant we were uncomfortable as this made us sweat all night

The hotel used to be an insurance office of some importance in the area and dating back to 1833. Our room was fine although the view was not very inspiring; the back of other buildings. I have an Accor Gold card and usually get a room upgrade, but not this time despite the hotel being fairly empty. We were only told on arrival that the restaurant was closed on Sundays, but the staff did point out a very good restaurant about 20 minutes walk into the old town.

We were upgraded to a privileged room,which was extremely comfortable and quiet, tbe receptionist was very helpful,and provided a map of the city without any pompting,the only aspect which was a bit disappointing, and wasnt in keeping with Accor standards, was there was no bar staff when we arrived,and we had to wait an abnormally long time before being served.

We have stayed here a few times now. It is always a pleasant experience and it's in a convenient location for all the restaurants and bars in Le Mans. The rooms are comfortable and a decent size. The only comment we have is that it's a shame that you have paper coffee cups in the rooms. For the price of the rooms (and for the environment) it would be nice to have proper cups.

We used this hotel for a one night stop as we wanted to be near the city centre for restaurants & sightseeing - it met all expectations. The secure parking (13 euros per day) was easily accessed, the room was very comfortable and very quiet, with a kettle and the reception staff advised an area for restaurants.

Great room, superb car park, great service

We had a very pleasant stay with at your hotel. The reception young ladies were very professional as we expect at Accor- a big thank you to them.Thank you for your advanced notification of the roadworks and in the end we were not unduly disturbed in our excellent room. We found your hotel location good , just a ten minute or so walk to the centre. Oh yes, thank you to your ladies cleaning the room.

Good as ever. Comfortable beds, clean quiet room.

Very relaxed value for money and excellent and quiet air conditioning making the room very comfortable in very hot conditions in Le Mans (30c). Used the garage to park the car which kept it cool and secure very good price (imo) 13 euros a day. The location was 5-10 mins to the heart of the town with plenty of restaurants, bars and tram. The receptionist gave us good suggestions on where to eat and easy to follow directions.

Top points for the staff. Booked for 5 nights originally, left after 1 night. Struggled to find a fridge so I store some medicine - in fairness the chap tried really hard, but could only let me have the fridge for one day. Disappointed not to have been upgraded - I usually do, but I do understand it's not an obligation (Reason given: it was a long stay. Doesn't make sense at all...), so ended up in a room that was not comfortable and with high windows. Felt more like a prison. Bu what really got to me was the breakfast. What a disappointment ! Little fresh fruits (some appeared to be tinned fruits), pathetic looking hot food. Very poor choices for vegetarian. Not worth the price. I was shocked... this is meant to be an Accor hotel. For these reasons I checked out early and found myself alternative accommodation. What a shame ! it looked such a great place...I'm not sure I'd come back.

satisfied with rooms and near to centre

Whilst the hotel was OK, the location was a little out of town. No fridge in the room and the room itself was a little pokey. The town was a revelation - come lunchtime on a Wednesday everything closed!!! Evening time, we walked to the central square for a meal and felt very uncomfortable with the groups of people frequenting it. I also object strongly to being charged 13euros to park my car in the hotel car park where I am staying. If I was a non resident I could see it but not as a resident. Simply another way of making a profit.

great as always

Excellent staff made my stay perfect.