Good welcome, friendly staff as always. Perfect spot for a gentle walk into old town for a lovely evenin* meal.

The receptionist was very helpful and friendly.

as per expectation - not the first time here - very friendly

Extremely disappointed in the room, it was no better than staying in a 2 star hotel; not clean, not even minimum amenities On the other hand, the morning staff at the front desk was absolutely fantastic!!!!!

Considering we stay at this hotel practically every month for business, we were very disappointed with our basic room; probably the worst one since we started to use this hotel. There was no point in asking to be moved as we had already been informed the hotel was fully booked. We originally chose this hotel for it's location, but also for the secure parking. Unfortunately this time the car park was full and we had to leave the car on the road outside. Is it not possible to reserve a space? Also, why is it that only one large towel is provided for a double room? It happens every time we stay and we have to request additional towels. We also now bring our own pillows as the ones provided are of very poor quality. However, the staff at the hotel are absolutely wonderful ..... so friendly and helpful; nothing is too much trouble for them. The following day we traveled to Rouen and again stayed at the Mecure; what a lovely hotel - from the Reception area to the actual room we were allocated.

We arrived to be told by reception the chef was sick so the restaurant was shut. The following morning we were told by the new receptionist that the restaurant is always shut over a weekend and it says so on the website. I booked via the app and it did not.

Comfortable, clean room with good facilities. Excellent breakfast with plenty of choice. Friendly and helpful staff

Nothing was too much trouble for the receptionist.She went above what was expected of her and we could not have asked for more.

Helpful, kind and friendly staff, clean and tidy room.

The staff couldn't have been more welcoming or helpful.

Very good, quiet hotel. Nice staff, lovely room and excellent breakfast

Pleasant stay, usually stay here because of convenience of the hotel secure parking. Bathroom adequate but could do with more than one hand towel and one bath towel!

Well located hotel good for old and new city. Friendly and helpful staff. Good breakfast buffet. Had a great stay on our second visit. Will be back.

We stop over on our return to UK every Summer at Mercure, Le Mans and it is the perfect way to spend a final day in France

The hotel used to be an insurance office of some importance in the area and dating back to 1833. Our room was fine although the view was not very inspiring; the back of other buildings. I have an Accor Gold card and usually get a room upgrade, but not this time despite the hotel being fairly empty. We were only told on arrival that the restaurant was closed on Sundays, but the staff did point out a very good restaurant about 20 minutes walk into the old town.