Mama Shelter Toulouse 4 stars

Customer review rating (ALL Rating) 4.6/5 2,335 reviews

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54 56 Boulevard Lazare Carnot, 31000 TOULOUSE, France

Description

Hotel extras

  • Private, 42-seat movie theater

  • Rooftop and Argentinian grill

  • Colorful, cheerful design in the lobby, restaurant and rooms

  • 4 studios (conference rooms) available

  • Located in the heart of Toulouse on Boulevard Lazare Carnot

Our accommodation(s)

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Hotel location

Mama Shelter Toulouse

54 56 Boulevard Lazare Carnot
31000 TOULOUSE
France

GPS:43.605414, 1.449934

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Access and transport

Hotel services

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On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Mama Restaurant Toulouse

Enjoy delicious locally inspired sharing platters in one of our large dining areas or on our comfortable sofas and relax by the fireplace while savoring dishes prepared on our huge Argentine grill.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,335 reviews

TripAdvisor Rating  4.3/5  504 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Jenna H. Solo - Confirmed reviews ALL

Noisy right near staff elevator. Noise starts at 4AM and constant through the evening.

Hello Jenna😊, Mama thanks you for your feedback and hopes to see you again very soon in our beautiful Toulouse Mama! I am very sorry to hear that you heard a lot of noise in your room. Don’t forget that the reception is open 24 hours a day to help you. If you had called us at that moment, we could have changed your room if the hotel was not full, or we could have provided you with earplugs. We are here for you 24/7! If you ever come back to Toulouse, please feel free to call us before your arrival to request a quiet room. We take these preferences very much to heart when assigning our rooms. Mama ❤ You! Nolwenn – Front Office Supervisor

Customer review rating 5.0/5

Mary B. K. Couples - Confirmed reviews ALL

very friendly staff at the front desk who accommodate requests quickly and efficiently. really comfortable bed and great shower in room which is kept very fresh every day. little hippy vibes throughout which makes it fun.

Hello Mary! Thank you so much for taking the time to leave us such a kind review 😉 I’ll make sure to share your sweet words with the Mama Gang, they’ll love it 🤩 I've passed on your comment about the breakfast to the restaurant Manager 😊 See you again soon in Toulouse! Mama <3 Mary Emma Receptionist

Customer review rating 3.5/5

Juan M. M. G. Solo - Confirmed reviews ALL

Generally ok, breakfast can be improved

Hello Juan, 😊 La Mama vous remercie pour votre retour et espère vous revoir très vite dans notre beau Mama toulousain ! Je suis navrée de lire que certains points n'étaient pas à la hauteur de vos attentes. Nous avons bien tout noté afin de faire remonter à la direction du restaurant afin de pouvoir s'améliorer. Mama ❤ You ! Nolwenn - Superviseuse de Réception

Worst 4⭐️ ever!

TripAdvisor rating 1.0/5

matteo969696 TripAdvisor review

I stayed in this “hotel”, if you can even call it that, for 5 nights for work. I travel a lot for business and I never go below 4 stars; needless to say, in this case the stars must have been gifted. The staff was rude, the room was dirty with a carpet full of stains, and the room had no comfort whatsoever (if you want to make yourself a tea or a coffee, there’s no kettle available). On the ground floor they have a restaurant/nightclub, and they weren’t even able to soundproof the walls, so forget about sleeping before 1 a.m. I strongly advise against staying here if you’re expecting 4 star service. If you’re used to hostels, it might be acceptable — but never again for me.

Customer review rating 4.5/5

Eric M. Business - Confirmed reviews ALL

Chambre impeccable Voir tv

Hello Eric! Merci de votre super retour, tout le Mama Gang est ravi de savoir que vous avez aimé votre séjour chez nous😍😘 Au plaisir de vous accueillir à nouveau bientôt !😁 Mama <3 You Ambre - Réceptionniste

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Other web-users rate our hotel

  • 661 reviews 9.1/10 Location
  • 1,079 reviews 7.1/10 Room
  • 1,535 reviews 8.8/10 Service
  • 7 reviews 5/10 WiFi
  • 674 reviews 9.4/10 Vibe
  • 646 reviews 7.7/10 Food
  • 581 reviews 6.7/10 Comfort
  • 558 reviews 8.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.