Novotel Cambridge North 4 stars

Customer review rating (ALL Rating) 4.4/5 1,147 reviews

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2, Cambridge Square, CB4 0AE CAMBRIDGE, United Kingdom

Description

Hotel extras

  • Close to Cambridge North train station

  • Close to Cambridge Science Park

  • Close to Cambridge Business Park

  • Park & Ride service available

  • Easy access to Cambridge City Centre

Our accommodation(s)

Hotel location

Novotel Cambridge North

2, Cambridge Square
CB4 0AE CAMBRIDGE
United Kingdom

GPS:52.2246, 0.1571

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT

Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,147 reviews

TripAdvisor Rating  3.9/5  255 reviews

Customer review rating 4.5/5

John K. Families - Confirmed reviews ALL

Staff very friendly and polite. Hotel was lovely.. room clean and tidy, we really enjoyed our stay and will definitely be using you on our next visit.

Dear John K., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our staff friendly and enjoyed the cleanliness of your room. We look forward to welcoming you back during your next visit. Best regards, Novotel Cambridge North

Customer review rating 5.0/5

Emma F. Families - Confirmed reviews ALL

Young family using both the car park and the train station. Perfectly located, lovely room, fantastic pool and breakfast was great too. Staff really welcoming and the Christmas decorations were lovely. Will be back.

Dear Emma F., Thank you for your wonderful feedback. We are delighted to hear that you and your family enjoyed your stay, including our location, facilities, and welcoming staff. Your appreciation of our Christmas decorations is also greatly valued. We look forward to welcoming you back in the future. Best regards, Novotel Cambridge North

Customer review rating 4.5/5

Lubna A. Families - Confirmed reviews ALL

Reception check in was shambles. Very short staffed which meant no matter what time of day it was there was a massive queue. To access the wellness services you also need to go through them to get a key and return and health and safety forms. The room itself was lovely and so was the bathroom. Clean, tidy with comfortable beds. Breakfast was lovely with all the hot food actually being hot. Be aware that this hotel doesn't offer parking. You need to park in the station car park and then pay the daily tarrif. When we got there we could find NO parking as obviously the parking is also for the general public using the trains.

Dear Lubna, Thank you for taking the time to share your detailed feedback. We’re pleased to hear that your room, bathroom, and overall comfort met your expectations, and that the quality of the breakfast contributed positively to your stay. It’s great to know that the hot items were served at the standard you anticipated. Your comments regarding the reception experience have been noted. The reception desk is responsible for multiple guest services, including wellness centre access and associated safety procedures, and your observations highlight the importance of staffing levels that support smooth and timely service throughout the day. This feedback will be shared with the management team as part of ongoing reviews of guest flow and operational efficiency. We also appreciate your remarks regarding parking. As the hotel does not operate an on-site car park and relies on the neighbouring station facilities, availability can vary depending on public demand. Your feedback reinforces the value of ensuring guests are fully informed in advance so they can plan accordingly. Thank you again for sharing both the positive elements of your stay and the areas where improvements can be made. Your insights play an important role in helping us enhance the consistency and overall guest experience across the hotel. Kind Regards Charlotte Assistant Front Desk Manager

Customer review rating 5.0/5

Carole N. Friends - Confirmed reviews ALL

A friend and I wanted to chill for two nights. A good choice of hotel. Felt comfortable. Well fed too. Restaurant was great. The lounge was very airy and spacious. The gym and spa facilities looked good but we did not use them this time.

Dear Carole N., Thank you for your kind feedback. We are delighted to hear that you enjoyed our convenient location, comfortable accommodations, and the quality of our restaurant. We hope to welcome you back soon to experience our gym and spa facilities. Best regards, Novotel Cambridge North

Customer review rating 1.5/5

Bernard D. G. Couples - Confirmed reviews ALL

The bed was dirty and had to be re-made. Ruined the whole experience. The walls and bedhead had 'fatty fingers' on them. The swimming pool was overcrowded. There was a wait for breakfast and although staff tried their best, the vegan yoghurt pots were already open / off

Dear Mr D. G., Thank you for taking the time to provide your feedback. Your comments regarding the condition of the room, the pool environment, and the breakfast experience have been noted in detail and shared with the relevant departmental teams. Room presentation and cleanliness form the foundation of the guest experience, and your observations about the bedding, wall surfaces, and bedhead highlight areas where additional attention is required during our room inspection processes. This feedback will support further reinforcement of quality checks to ensure that all rooms consistently meet the standards expected. Regarding the swimming pool and breakfast, both areas can experience high demand during peak times, and your remarks offer valuable insight into how guest flow and product presentation can be better managed. The specific point raised about the vegan yoghurt pots has been shared with the food and beverage leadership team for immediate review, as product handling and display must always align with established standards. We appreciate the detail you have provided, as it contributes directly to our ongoing efforts to strengthen both service delivery and the overall guest experience across all departments. Kind Regards, Charlotte Assistant Front Desk Manager

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Other web-users rate our hotel

  • 1,144 reviews 8.1/10 Location
  • 1,707 reviews 7.8/10 Room
  • 1,714 reviews 8.1/10 Service
  • 52 reviews 4.9/10 WiFi
  • 936 reviews 7.8/10 Cleanliness
  • 760 reviews 8.2/10 Breakfast
  • 631 reviews 9.4/10 Vibe
  • 583 reviews 7.8/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.