ibis Styles Gelsenkirchen 3 stars
Customer review rating (ALL Rating) 4.1/5 69 reviews
ibis Styles Gelsenkirchen
Ringstrasse 1 3
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Our bar is open for when you are hungry or would like a refreshment. Our team serves hot and cold snacks, hot drinks and chilled drinks 24 hours a day, 365 days a year.
Each of our 135 rooms has a unique design that captures the region's industrial culture. Enjoy a relaxing sleep in your Sweet Bed by ibis Styles. Rooms include a desk and a 22-inch LCD TV. Free WIFI and free phone calls to German landlines.
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Customer review rating 4.5/5
Anonymous Solo - Confirmed reviews ALL
Dear Gunnar G., We very much appreciate your comments regarding your stay at the ibis Styles Gelsenkirchen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Van Executive Assistant Manger
price - service relation is okay
Customer review rating 4.0/5
Anonymous Business - Confirmed reviews ALL
friendly staff, nice breakfast
Dear Christian Q., We very much appreciate your comments regarding your stay at the ibis Styles Gelsenkirchen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zlatina Talpigova-Front Office
No Air Com
TripAdvisor rating 3.0/5
u05rdh Business - TripAdvisor review
Hotel staff were friendly when I had to get my key coded every day and when I was leaving I was help to get a taxi that actually took credit card. On check in staff were great and my only issue with my stay was the no air con. It’s was up to 46 degrees on day during my stay and the whole trip was over 30 degrees I never got a good sleep any night.
Dear Guest, we were pleased to read that you have enjoyed your stay at our hotel. Your friendly remarks are a great motivation tool! Sure we do not have any air condition, but fans are available on the reception. We are very much looking forward to having the opportunity of welcoming you back again to the Ibis Styles Hotel Gelsenkirchen on your future travels to Gelsenkirchen! Kind Regards Michelle Rack
TripAdvisor rating 1.0/5
Katriennv Couples - TripAdvisor review
When we arrived the lady at the reception was very rude; no hello/welcome no smile, she looked like she hated her job. They woke us at 9 a.m (knock on door twice) and even entered the room WHEN WE HUNG THE DONT DISTURB TAG at the door an hour later (me and my partner were both naked) We had breakfast at 9:30 and a lot was already eaten, they didnt refill the breakfast even though breakfast is until 10 a.m. Pillows were very small and room very hot.
Dear Guest, thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We are very sorry that you did not feel well during your stay. At first we ask our colleague what was happend. She informed us that the room card did not work. We also apologize to you for the awakening of our housekeeping, this will not happen in the future. If you want a second pillow, you can ask at the reception for one oder two more pillows. This is also valid for vans, because we doesn't have air condition in our rooms. We hope that in future you will give us another chance, to prove to you that we can give you the service that you expect from us. Kind Regards Michelle Rack
Standard business hotel
TripAdvisor rating 3.0/5
RamiH-10 Business - TripAdvisor review
I spend one night in this very standard business hotel. There is nothing wrong in this hotel everything works and is like in all other Ibis hotels. Parking is paid separately but is is good. Room was spacious and well working. Cleanliness is very good level. Breakfast is good. Location is good and in walking distance you can find many restaurants and bars. I can recommend to business travelers who do not expect anything special.
Dear Guest thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We are pleased, that you had a nice stay in our hotel. We are looking forward for your next visit in Gelsenkirchen. Best Regards Denise Lange
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