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Mercure Hotel Plaza Essen 4 stars

Customer review rating 4.7/5 1,446 reviews
Mercure Hotel Plaza Essen
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+ 21 Services
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Room 1

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Hotel extras

  • 132 newly renovated and air-conditioned non-smoking room

  • 6 different categories, from Standard to Junior Suite

  • Central location: 0.9 miles (1.5 km) from the center, main railway station and Messe Essen

  • Sauna and pool (in the neighboring residence) and fitness center available at regulated times

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Bike rack facilities
  • Ski hire facilities (Nearby)
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Plaza Essen

Bismarckstr. 48-50
45128
essen
germany

Tel: +49201878580

Fax: (+49)201/87858700

Contact email

Check-in from 15h00

Check out up to 12h00

  • 101, 107 :   101, 107 Philharmonie

  • U11 :   U11 Philharmonie

  • By plane

    COLOGNE/BONN At 70km / 43.5 miles

  • By plane

    DUESSELDORF At 27km / 16.78 miles

  • By car

    A40 ESSEN ZENTRUM At 0.5km / 0.31 miles

  • By car

    A42 ESSEN/NORD At 6km / 3.73 miles

  • By car

    A52 RUETTENSCHEID At 1.5km / 0.93 miles

  • By train

    ESSEN MAINSTATION At 1km / 0.62 miles

GPS :51.444225, 7.00579

Our accommodations

At the 4-star Mercure Hotel Plaza Essen hotel, choose between Standard, Privilege and Deluxe Rooms, and Junior Suites with a small balcony. We also have two specially adapted rooms for people with reduced mobility. The 132 rooms are air-conditioned and have WIFI and DSL access. A maximum of two children up to the age of 16 can stay free of charge in your room, but an extra bed will not be provided. Your pet is also welcome to stay for a charge of EUR 11 per night. All of our rooms are non-smoking.

Standard Room with king-size bed

  • Max. number of persons: 2
  • Area: From 23m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 23m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Single Room with single bed

  • Max. number of persons: 1
  • Area: From 19m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with king-size bed, facing the courtyard

  • Max. number of persons: 2
  • Area: From 23m²
  • Views: Courtyard side, Garden side, Patio *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Mini bar with free soft drinks
  • Direct dial telephone

Deluxe Room with Queen Size bed

  • Max. number of persons: 4
  • Area: From 25m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Junior Suite with King Size bed

  • Max. number of persons: 4
  • Area: From 38m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Nespresso machine
  • Mini bar with free soft drinks(...)

Our restaurants and bars

LA PLAZA LOUNGE

Photo non contractuelle / Strictly non binding

Come and relax in the modern, feel-good atmosphere that awaits you in our hotel bar. Choose your favorite drink from our extensive drinks menu or enjoy a glass of wine from our Mercure wine list.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Hotel Plaza Essen

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

1,446 reviews

tripadvisor

TripAdvisor Rating 4.5/5

685 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good

Customer review rating 4.7/5

Ravi C. B. Business - 19/01/2020 Confirmed reviews ALL

Everything was good except that I was charged twice. My credit card was swiped twice and the person who was at the counter should have been careful.

Very nice stay at Mercure Hotel Plaza

TripAdvisor rating 4.5/5

ChingFY Business - 13/12/2019 TripAdvisor review

I was arriving at the hotel early in the morning of Sunday, around 9am. Prior to my arrival, I was told the hotel is fully booked a day before due to big trade event in the city. Upon checking in and presented my Gold card membership, I was then offered a early check-in by the hotel staff, thank you for making the effort in securing an early check in so I can rest in the room after long haul flight. The staffs were friendly be it at reception or at the dinning restaurant, it was a nice and pleasant stay.

Business in Essen

Customer review rating 4.7/5

Essen B. -. J. Business - 26/11/2019 Confirmed reviews ALL

Gut!

Friendly & Comfortable

TripAdvisor rating 4.5/5

ufukolmez Business - 30/10/2019 TripAdvisor review

Best place to stay at ESSEN and for bussines or/and private reasons. Accesibility, location and atmosphere are very good. Beheviours of stuffs also soo friedly and you fell yourself like at home. Breakfast also very satisfied to make good start the day ... even you do not want to stop :-)

Helpful staff and excellent sleep

Customer review rating 4.7/5

Anonymous Business - 29/10/2019 Confirmed reviews ALL

I very much appreciate the quality of the rooms (especially the one on the garden side which is quiet). The breakfast is healthy!

Very good place

TripAdvisor rating 4.5/5

W2573JMpaulb Business - 14/10/2019 TripAdvisor review

Service at a very good level, staff was always available, efficient and smilling. Quality of the equipment and cleanliness of the room were perfect. Swimming pool available was a must. Sleep quality can be improved.

Customer review rating 4.7/5

Shariffa P. Families - 12/10/2019 Confirmed reviews ALL

We absolutely loved the room and the great service! Checking in and out were fuss-free. Loved that the hotel provided us with soap for our little one even! Thank you very much! We'll definitely return to this hotel in future.

Comfortable 4-Star Hotel in Essen with Splendid Service

TripAdvisor rating 4.5/5

royhi Business - 09/10/2019 TripAdvisor review

Stayed in Mercure Plaza Essen for 2 nights of business trip. t was a pleasant stay and pretty much what you would expect from a 4-star hotel. The hotel has bright lobby with adequate seating. Check-in process was efficient with friendly and accomodating staffs. Room was clean, spacious and comfortable. I had the privilege room facing the courtyard shared with apartment building adjacent to the hotel, thus it was very quiet and suitable for resting. The only downside would be the TV that's really undersized and sometime slow to respond. The bathroom has just the right size with bright clean white tiles. Breakfast was excellent, extensive selection of food and drink (even better than Novotel on the higher end of 4-star that I stayed in after this stay), and warm cozy atmosphere. The only downside is that the restaurant only open for breakfast, and not available for lunch or dinner. On the other hand, the hotel is located near an area with plenty of restaurants and bars. Parking is available in the hotel's basement, but costs EUR 18/day, which I personally think should be available for free for hotel guests, of at least at reduced price. Overall, Mercure Plaza Essen would be my preferred choice if I have a trip to the region again.

Had a good experience at the Mercure Essen.

Customer review rating 4.7/5

Ulrike Solo - 16/09/2019 Confirmed reviews ALL

Satisfactory.

Modern hotel, good breakfast and service

Customer review rating 4.7/5

J. Couples - 12/08/2019 Confirmed reviews ALL

nice experience and good value for money

Mr

Customer review rating 4.7/5

Joel L. Friends - 22/07/2019 Confirmed reviews ALL

It was not really ok because my door was knocked on the day of check out at 11:30am with the sign on the door please don't disturb

Friendly staff and clean big room

Customer review rating 4.7/5

Dennis Couples - 09/07/2019 Confirmed reviews ALL

Clean silent room and the breakfast was really nice and the staff was friendly.

Dear Dennis S., thank you for your positive feedback. I will share it to my team with pleasure. For you information: We have some USB Ports at the bedside. We hope we can see you again soon. Best wishes from Germany Timo Radochowski -Assistant Manager-

Nice hotel in Essen

Customer review rating 4.7/5

Philippe Business - 07/07/2019 Confirmed reviews ALL

Nice good hotel in the center of Essen.

Dear Philippe D., thank you for your positive feedback. I will share it to my team with pleasure. I hope we see you again soon. Best wishes from Germany Timo Radochowski -Assistant Manager-
Customer review rating 4.7/5

Sebstian B. Business - 24/06/2019 Confirmed reviews ALL

Alles gut.

Ok not more

Customer review rating 4.7/5

Marx R. Business - 06/06/2019 Confirmed reviews ALL

As gold member I would expect a room upgrade, this is common in other chain where I am gold member

Dear Marx R., thank you for your Feedback. Your good rating in terms of friendliness, I share with pleasure with my team. On your stay date we didn´t had a chance for a upgrade to a priviliege room ( sold out). Just for a room to the courtyard instead to the streetview. We hope we can offer it for your next stay. Kind regrads from Essen Timo Radochowski -Assistant Manager-

Very nice hotel

Customer review rating 4.7/5

Manon Business - 04/06/2019 Confirmed reviews ALL

super trip at Mercure hotel, staff is really kind, room comfortable, breakfast very good!

Dear Manon G., thank you very much for you positive feedback. I will share this with pleasure with my team. If you have any questions about the LeClub Accorhotels membership program, please ask our reception team. Maybe we can help you. Kind regards from Essen Timo Radochowski -Assistant Manager-

easy and pleasant

Customer review rating 4.7/5

Chris Business - 07/05/2019 Confirmed reviews ALL

I enjoyed my return visit. The room is welcoming and well-equipped. The staff were all very pleasant. My only slightly negative impression was of the shower, where the head rotates in the holder making it difficult to aim. I guess this may be due to a replacement head being fitted: on my previous stay I did not have this problem

Dear Mr. Moulders, Nice that you were with us again and felt comfortable. The problem with the shower, I have passed on to our maintenace. This is fixed now. We hope to see you again soon Best wishes from Essen, Germany Timo Radochowski - Assistant Manager-

Relaxed

Customer review rating 4.7/5

S. Families - 06/05/2019 Confirmed reviews ALL

As expected, room OK, easy check in and nice breakfast.

Dear Erik S., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Essen. Please let me know if we can make the rooms even more comfortable for you. I hope we see you again soon. Best wishes from Essen Timo Radochowski - Assistant Manager-

nice hotel

Customer review rating 4.7/5

Stefan Families - 24/04/2019 Confirmed reviews ALL

we had a late arrival at 2330h with two kids. unfortunately the room's beds were not prepared for the kids going to sleep. apart from that we enjoyed the short stay and the breakfast.

Dear Stefan K., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Essen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We very much regret that the family room was not prepared. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Margret Lickfeld Manager Operation

Nice Hotel

Customer review rating 4.7/5

Andrew H. Business - 20/04/2019 Confirmed reviews ALL

Very nice hotel with great reception staff.

Dear Andrew H., Dear Mr Hogtg, we are very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Essen. It is always a pleasure to receive positive feedback. First of all, thank you very much for your time to tell us about your experiences and for the warm words and the excellent comments of our hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Dear Mr H., we hope to welcome you very soon. In the meantime we wish you all the best! With kind regards Margret Lickfeld Manager Operation
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