Mercure Hotel Plaza Essen 4 stars

Customer review rating (ALL Rating) 4.7/5 591 reviews

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Description

Hotel extras

  • Eco-friendly hotel

  • 132 newly renovated and air-conditioned non-smoking rooms

  • Central location: 1.5 km to the city center with the main train station and the Messe Essen

  • 6 different categories, from standard to junior suite

  • Only a few minutes walking to the museum Folkwang

Our accommodation(s)

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Hotel location

Mercure Hotel Plaza Essen

Bismarckstr. 48-50
45128 ESSEN
Germany

GPS:51.444225, 7.00579

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

LA PLAZA LOUNGE

Come and relax in the modern, feel-good atmosphere that awaits you in our hotel bar. Choose your favorite drink from our extensive drinks menu or enjoy a glass of wine from our Mercure wine list.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  591 reviews

TripAdvisor Rating  4.5/5  757 reviews

Certificate of excellence 2023

Very bad experience. the room was behind the lift, I couldn't sleep. I booked queen bed, and got 2 single beds.

Customer review rating 0.5/5

Alma R. R. Business - Confirmed reviews ALL

I spent one of the two nights booked. the room was in a location that the noise of the lift continuously waked me up. the receptionist assigned that room despite asking for a quiet one. in my booking, I requested the queen bed, and I got two single beds.

Customer review rating 4.5/5

Dj Couples - Confirmed reviews ALL

Nice staff and very clean room.

Dear Mr. O., thank you for your great feedback. If you travel to Essen again, we would be happy to be your contact. Best wishes from Essen.

Bright spacious rooms, great views and amazing staff

Customer review rating 5.0/5

Bantz Families - Confirmed reviews ALL

Came for the weekend, very easy and smooth check in, nice sunset views, cool architecture. Twas a rainy weekend though but once it the hotel it was just so cozy and refreshing. Breakfast was quiet nice with enough room for the guests and great options. Upon checkout received lots of goodies from the reception and as there were less people at the reception it was really more personalized. Thanks for the short and sweet stay. A great choice if you’re looking for comfort, a great location and a warm yet professional staff.

Dear Tizzar N., thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay, especially the spacious rooms, beautiful views, and the hospitality of our staff. It's wonderful to know that despite the rainy weekend, you found the atmosphere cozy and refreshing. We're also glad that you appreciated the breakfast options and the personalized touch during checkout. We strive to create a welcoming and comfortable environment for all our guests, and it's great to hear that we could meet your expectations. We hope to welcome you back again soon for another memorable stay!

Good stay with the familly

Customer review rating 4.5/5

Jakub T. Families - Confirmed reviews ALL

We travel around Europe with family 2+2. This was our third stay. The room is spacious and beds comfortable. Clean bathroom. Breakfast very tasty. The only minor issue was with the water temperature in the shower was fluctuating from cold to hot, impossible to set a temperature for my son comfort.

Dear Mr. T., thank you for your review and for choosing to stay with us for the third time! We're delighted to hear that you and your family enjoyed the spacious room, comfortable beds, and tasty breakfast. However, we apologize for the issue with the fluctuating water temperature in the shower. We’ll make sure our maintenance team looks into this to prevent future inconvenience. We appreciate your feedback and hope to welcome you and your family back for another enjoyable stay soon!

Pleasant stay

TripAdvisor rating 4.0/5

CAW1971 TripAdvisor review

Nice hotel. Location is not amazing, slightly outside the centre, but it is a good place. Easy parking, the staff are nice and the rooms are all great. Would have not hesitations in returning. People moan about Essen but there are some nice residential areas just outside with lots of bars and restaurants

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Other web-users rate our hotel

  • 294 reviews 8.3/10 Location
  • 507 reviews 8.5/10 Room
  • 492 reviews 9.6/10 Service
  • 5 reviews 9.4/10 WiFi
  • 339 reviews 9.1/10 Breakfast
  • 220 reviews 8.9/10 Cleanliness
  • 109 reviews 9.1/10 Vibe
  • 87 reviews 4.5/10 Value

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