Novotel Saint-Étienne Centre Gare

Customer review rating (ALL Rating) 4.6/5 829 reviews

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Description

Hotel extras

  • Close to the Chateaucreux TGV train station

  • Completely new hotel

  • 2690 ft² Terrace upstairs

  • Fitness Area

  • Five minutes from Stade Geoffroy Guichard, Zenith and fairgrounds

Our accommodation(s)

Hotel location

Novotel Saint-Étienne Centre Gare

5 Cours Antoine Guichard
42000 SAINT ETIENNE
France

GPS:45.442398, 4.400851

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HUB

The Hub is a place where you can settle in and enjoy a meal in a pleasant environment. During quarantine, dining options are available via Room Service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  829 reviews

TripAdvisor Rating  4.0/5  106 reviews

Brand new but not Novotel standing

Customer review rating 3.0/5

Matt Couples - Confirmed reviews ALL

The Novotel St Etienne is brand new but does not match the standing expected from the Novotel brand. The check in area is awkward with just a small table and a laptop. It is also located on the first floor instead of being at the ground floor. The rooms don't provide complimentary bottled water, slippers or body lotion. Our Accor Gold tier membership was not acknowledged upon arrival and we had to ask for the welcome drink voucher. The hotel's branding should have been Ibis Styles.

Dear Matt, Thank you for your opinion, we are sorry that your stay did not fully satisfy you and hope to win back your trust for a future stay. Sincerely, Novotel Saint-Etienne

Excellent welcome

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Excellent welcome , professional & benevolent. One problem not enough place in the parking and the parking place outside are very far and too expensive

Nice hotel. Great staff. Very solid value

Customer review rating 4.5/5

T. R. Business - Confirmed reviews ALL

Easy checki in. Front desk staff and bar staff were welcoming. Room was clean.

Dear TODD, We very much appreciate your comments regarding your stay at the Novotel Saint-Étienne Centre Gare Châteaucreux. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Saint-Etienne Team

Best in town!

Customer review rating 5.0/5

Dejan Business - Confirmed reviews ALL

Great staff, very accommodating and great pizza at the bar!

Dear DEJAN D., We very much appreciate your comments regarding your stay at the Novotel Saint-Étienne Centre Gare Châteaucreux. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Novotel Saint-Etienne

Pleasant stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Well located hotel with friendly staff, OK room and simple but very good breakfast.

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Other web-users rate our hotel

  • 172 reviews 8/10 Location
  • 256 reviews 8.5/10 Room
  • 295 reviews 8.5/10 Service
  • 137 reviews 8.4/10 Comfort
  • 111 reviews 8.5/10 Breakfast
  • 98 reviews 8.4/10 Cleanliness
  • 70 reviews 9.5/10 Vibe
  • 5 reviews 10/10 Wellness Area

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