Novotel Saint-Étienne Centre Gare

Customer review rating (ALL Rating) 4.6/5 935 reviews

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Description

Hotel extras

  • Close to the Chateaucreux TGV train station

  • Completely new hotel

  • 2690 ft² Terrace upstairs

  • Fitness Area

  • Five minutes from Stade Geoffroy Guichard, Zenith and fairgrounds

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Novotel Saint-Étienne Centre Gare

5 Cours Antoine Guichard
42000 SAINT ETIENNE
France

GPS:45.442398, 4.400851

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

HUB

The Hub is a place where you can settle in and enjoy a meal in a pleasant environment. During quarantine, dining options are available via Room Service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  935 reviews

TripAdvisor Rating  4.0/5  99 reviews

Certificate of excellence 2022

Good location, comfortable room

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Enjoyed the stay with. Comfortable bed, nice shower, and quiet room.

Dear Amanda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team Novotel Saint-Etienne

Very good location near the main trains

Customer review rating 4.0/5

Bartek Business - Confirmed reviews ALL

Not the first time in the hotel. Very good location near the main train station and walking distance to the old center. Hotel parking quite small spots but there is a public parking next to the train station as well. Good, new hotel. Quite ok breakfast (good tea and caffe choice).

Dear Bartlomiej, We very much appreciate your comments regarding your stay at the Novotel Saint-Étienne Centre Gare Châteaucreux. It is always a pleasure to receive positive feedback. I will share your comments with our team. Sincerely, Novotel Saint-Etienne

Pretty overpriced and did not receive the usual Accor Gold membership welcome gift, complimentary drinks for number of people booked & discounts on dining. All Novotel staff had no idea about the Accor membership dining discounts at all.

Customer review rating 2.0/5

Bernie Families - Confirmed reviews ALL

Terribly overpriced. No hospitality shown at all.

Dear Bernadette, Thank you for taking the time to tell us about your experience at the Novotel Saint-Étienne Centre Gare Châteaucreux. I am sorry that your experience did not meet your expectations. Sincerely, Novotel Saint-Etienne

Lovely hotel

Customer review rating 5.0/5

Kelly Couples - Confirmed reviews ALL

Booked this hotel so we could attend a Rugby World cup match. Its ideally located next to the train station and tram stop. Comfortable and clean room. The team at the hotel were helpful and friendly. We would recommend staying here when in St etienne.

Dear Kelly, We very much appreciate your comments regarding your stay at the Novotel Saint-Étienne Centre Gare Châteaucreux. It is always a pleasure to receive positive feedback. Sincerely, Team Novotel Saint-Etienne

𝗡𝗼𝘃𝗼𝘁𝗲𝗹 𝗦𝗮𝗶𝗻𝘁 𝗘𝘁𝗶𝗲𝗻𝗻𝗲 | 𝗙𝗿𝗮𝗻𝗰𝗶𝗮

TripAdvisor rating 5.0/5

davewzaz Friends getaway - TripAdvisor review

Brilliant hotel located in a very ambient part of town. Novotel Staff impeccable polite and friendly throughout my stay, offering up superb recommendations and advice with travel. A true credit to Saint Etienne Novotel. Breakfast and in general food was extremely pleasant, especially the orange juices. Very well equipped for a long day ahead indeed. Convenient location, at the very front of the central train station and our room was spectacular very well furnished and comfortable. Highly Highly Recommended.

Thank you for your feedback, We are delighted that you enjoyed your stay and would be delighted to welcome you back. Sincerely,

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Other web-users rate our hotel

  • 199 reviews 8/10 Location
  • 302 reviews 8.3/10 Room
  • 300 reviews 8.3/10 Service
  • 140 reviews 8/10 Breakfast
  • 80 reviews 8/10 Cleanliness
  • 79 reviews 4.7/10 Food
  • 53 reviews 7.1/10 Amenities
  • 20 reviews 3/10 Bar

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