ibis Saint-Étienne - La Terrasse 3 stars

excellente

Location is great for me. Rooms are clean and mostly well maintained. Nothing luxurious but it does the job. Breakfast buffet is very nice… and mainly the staff is very friendly and helpful! The one thing is that the area can be a bit noisy at night, and the hotel is not very well noise-proofed (slamming doors, voices) I will stay there again!

Put in room 106 right next to tram line, very noisy late night and early morning

Having read some less than good previous reviews, and having been unable to find online any precise directions for accessing the hotel’s car park (see below), we were not expecting too much from this stay. However, we were pleasantly surprised. Our room was a reasonable size, clean, and in good condition. The ensuite was an adequate size, and, again, was clean with everything in working order. The air conditioning worked well and was quiet. The wifi was adequate (access code given to us at check-in). We did not have an evening meal at the hotel. Breakfast was standard Ibis fare in a spacious, quiet, and pleasant environment. None of the staff we encountered spoke English. This was not a problem for us, but is unusual for an Ibis, so might catch some people out. Now for the parking: Approach via Place Massenet, which is one-way. Keep in the left hand lane as you pass the tram station. Ignore the next signed turning to a car park. Continue until you are two car lengths from the stop line at the traffic lights and turn left at an unsigned turning, across the tram lines, and into the Ibis car park. You have the choice of above ground free parking, which we opted for, or underground pay parking.

Rooms very small, still +/- 100 euro/night and parking still has to be paid. For 120 euro I often stay in 4-star hotels, large and more luxurious rooms and mostly free parking. We also had a terrible diner experience. I left more than half on the table. Reminds you of your student/university food. Hotel however (after complaining) agreed not to pay for diner.