ibis Saint-Étienne - La Terrasse 3 stars

Customer review rating (ALL Rating) 4.0/5 701 reviews

Hotel extras

  • Secure paying car park

  • 10 minutes' walk from Geoffroy Guichard Stadium

  • Easy access by highway from LYONS and CLERMONT-FERRAND

  • "Aux Terrasses de Bacchus" wine bar restaurant with traditional cuisine from fresh ingredients

  • Already 20 new ibis rooms

Hotel location

ibis Saint-Étienne - La Terrasse

35, Place Massenet
42000 SAINT ETIENNE
France

GPS:45.467226, 4.377537

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE RESTAURANT

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our Ibis restaurants, ready to welcome you 7 days a week, 365 days a year, every night open at least 7 p.m. to 10:30 p.m.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  701 reviews

TripAdvisor Rating  3.5/5  413 reviews

excellent

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

excellente

Well located, very nice staff

Customer review rating 4.5/5

Eve Solo - Confirmed reviews ALL

Location is great for me. Rooms are clean and mostly well maintained. Nothing luxurious but it does the job. Breakfast buffet is very nice… and mainly the staff is very friendly and helpful! The one thing is that the area can be a bit noisy at night, and the hotel is not very well noise-proofed (slamming doors, voices) I will stay there again!

Uncomfortable and noisy

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Put in room 106 right next to tram line, very noisy late night and early morning

Better than expected

TripAdvisor rating 4.0/5

Yallands Couples - TripAdvisor review

Having read some less than good previous reviews, and having been unable to find online any precise directions for accessing the hotel’s car park (see below), we were not expecting too much from this stay. However, we were pleasantly surprised. Our room was a reasonable size, clean, and in good condition. The ensuite was an adequate size, and, again, was clean with everything in working order. The air conditioning worked well and was quiet. The wifi was adequate (access code given to us at check-in). We did not have an evening meal at the hotel. Breakfast was standard Ibis fare in a spacious, quiet, and pleasant environment. None of the staff we encountered spoke English. This was not a problem for us, but is unusual for an Ibis, so might catch some people out. Now for the parking: Approach via Place Massenet, which is one-way. Keep in the left hand lane as you pass the tram station. Ignore the next signed turning to a car park. Continue until you are two car lengths from the stop line at the traffic lights and turn left at an unsigned turning, across the tram lines, and into the Ibis car park. You have the choice of above ground free parking, which we opted for, or underground pay parking.

Price/quality not ok

Customer review rating 1.5/5

Peter Business - Confirmed reviews ALL

Rooms very small, still +/- 100 euro/night and parking still has to be paid. For 120 euro I often stay in 4-star hotels, large and more luxurious rooms and mostly free parking. We also had a terrible diner experience. I left more than half on the table. Reminds you of your student/university food. Hotel however (after complaining) agreed not to pay for diner.

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Other web-users rate our hotel

  • 113 reviews 6.8/10 Location
  • 270 reviews 6.1/10 Room
  • 321 reviews 8.5/10 Service
  • 10 reviews 5.8/10 WiFi
  • 155 reviews 5.4/10 Food
  • 84 reviews 7.6/10 Cleanliness
  • 73 reviews 6.5/10 Breakfast
  • 54 reviews 4.1/10 Value

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