ibis Saint Etienne Gare Chateaucreux Hotel 3 stars

Customer review rating 4.1/5 1,286 reviews

ibis Saint Etienne Gare Chateaucreux
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Room 1

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Hotel extras

  • Secure paying car park

  • Opposite CHATEAUCREUX TRAIN STATION - close to the tram and bus stops

  • 5 minutes from the city center

  • In the same building as "La Taverne de Maitre Kanter" restaurant, renowned for its fresh food

  • In the heart of the new business center in Saint-Etienne

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air Conditioning
  • Reception open 24 hours a day
Catering
  • Breakfast
  • 1 bar(s)

Hotel location

ibis Saint Etienne Gare Chateaucreux

35, avenue Denfert Rochereau
42000
saint etienne
france

Tel: +33477379090

Fax: (+33)4/77384765

Contact email

Check-in from 12h00

Check out up to 12h00

  • BELLEVUE-CHATEAUCREUX :  7 GARE CHATEUCREUX

  • DORIAN-LA RIVIERE :  8 GARE CHATEUCREUX

  • LA COTONNE-LE SOLEIL :  10 GARE CHATEUCREUX

  • By plane

    LYON SAINT EXUPERY At 75km / 46.61 miles

  • By plane

    ST ETIENNE BOUTHEON At 20km / 12.5 miles

  • By train

    ST ETIENNE At 0.1km / 0.06 miles

GPS :45.442645, 4.398946

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with one single bed

  • Max. number of persons: 1
  • Area: From 14 / 151 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Our guest reviews for
ibis Saint Etienne Gare Chateaucreux

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,286 reviews

tripadvisor

TripAdvisor Rating 3.5/5

313 reviews

Unsuitable for business

Customer review rating 4.1/5

Anonymous Business - 13/01/2020 Confirmed reviews ALL

Very disappointing with poor service. There was no WiFi in my room simply because it was at the end of the corridor. This meant I had to use my own personal data to conduct my business. This was unacceptable and the staff were unhelpful. I request to be reimbursed in ACCOR points to my membership account due to the additional expenses I had to occur during my stay at a hotel you advertise as having WiFi.

Agreable

Customer review rating 4.1/5

Lc Business - 05/12/2019 Confirmed reviews ALL

Personnel agreable, chambre tres correct, pas de bruit

Very good experience

Customer review rating 4.1/5

Anonymous Solo - 04/11/2019 Confirmed reviews ALL

I was welcome late at night without problem, had a very good room and enjoyed a pleasant breakfast

Very friendly and efficient service

Customer review rating 4.1/5

Robert L. Couples - 17/09/2019 Confirmed reviews ALL

Everything went smoothly and staff were very pleasant and professional. Breakfast was very nice and the self-service works well. Not sure about the motion sensors on bathroom lights as that means bright lights come on if you get up in the night to use the facility. A rubbish bin the the actual bedroom would be helpful rather than having to use the bathroom bin.

Mr

Customer review rating 4.1/5

Steve E. Friends - 16/09/2019 Confirmed reviews ALL

Rooms were clean and comfortable, Hotel Manager was first class as he helped us start the car with flat battery.

Comfortable hotel, good location

Customer review rating 4.1/5

Michael Solo - 15/08/2019 Confirmed reviews ALL

Welcoming and comfortable, Good breakfast.

Dear MICHAEL B., We very much appreciate your comments regarding your stay at the ibis Saint-Étienne Gare Châteaucreux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sejour sans histoire; prix raisonable

Customer review rating 4.1/5

Michel Business - 05/07/2019 Confirmed reviews ALL

Proximity to the train station is a great benefit. Staff is friendly. The room is OK for this class of hotel. I will come back.

Dear Michel M., We very much appreciate your comments regarding your stay at the ibis Saint-Étienne Gare Châteaucreux. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely Hotel in Saint Etienne

Customer review rating 4.1/5

Marcus H. Business - 25/03/2019 Confirmed reviews ALL

We traveled to Saint Etienne for business. It was an easy train ride from Paris. We left the train and walked outside and the closest building was ibis! Great location, friendly staff. We had a wonderful meal in the restaurant next door specializing in seafood, with a 10% discount from the hotel. The rooms are modest, but to our budget. The view out our windows was lovely. Well done.

Dear MARCUS H., We very much appreciate your comments regarding your stay at the ibis Saint-Étienne Gare Châteaucreux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Customer review rating 4.1/5

Antoine Business - 13/11/2018 Confirmed reviews ALL

professional & welcoming

Dear ANTOINE D., We very much appreciate your comments regarding your stay at the ibis Saint-Étienne Gare Châteaucreux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muriel

Work trip

Customer review rating 4.1/5

Anonymous Business - 27/09/2018 Confirmed reviews ALL

Quite nice hotel, friendly staff, clean rooms. Too bad for the construction works for the new tram line but that will be over in a few months.....

Dear ANDREA C., We very much appreciate your comments regarding your stay at the ibis Saint-Étienne Gare Châteaucreux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception desk

finance director

Customer review rating 4.1/5

Gary G. Business - 17/09/2018 Confirmed reviews ALL

clean and quite, good location, good service

Dear Shengshu g., We very much appreciate your comments regarding your stay at the ibis Saint-Étienne Gare Châteaucreux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location, comfortable rooms

Customer review rating 4.1/5

Ricardo Business - 08/09/2018 Confirmed reviews ALL

The hotel is located right in front of the train and tram station, so it's convenient when visiting Saint-Etienne. The room was comfortable, pretty similar to other Ibis hotels. The reception staff was friendly and the service was quick. One thing to improve could be the breakfast options for people with special diets (vegetarians, vegans, halal, kosher). They could add plant-based yoghurts or spreads to eat with the bread.

Dear LUIS RICARDO S., We very much appreciate your comments regarding your stay at the ibis Saint-Étienne Gare Châteaucreux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Management should check the little things

Customer review rating 4.1/5

G. Couples - 28/07/2018 Confirmed reviews ALL

Our bed side tables were on such an angle that our bottles of water,keys would slide off on to the floor( so frustrating). Other Ibis hotels have the same fitout but a proper strong bracket that keeps the top level. The window frame was wrotten and a big chunk of wood had fallen out / looked ugly ,bad for food safety/easy to patch up / Think about your customers ,put yourself in their shoes. You are in the people business. On a good note new Airconditioning fitted,great bedding, but lack of power points to charge your phones etc

Dear SINCLAIR G., We very much appreciate your comments regarding your stay at the ibis Saint-Étienne Gare Châteaucreux. It is always a pleasure to receive positive feedback. We did pay attention on the little things that you were talking about and we did refix the window and the little table on the bed side. We really appologize for that, and we hope that next time you would inform us directly, and we would give you a new room. We are soory again. Best regards, Sincerely, Muriel

Basic hotel in good location for visiting St Etienne

Customer review rating 4.1/5

Allan M. Couples - 08/07/2018 Confirmed reviews ALL

Good location for short stay in St Etienne. At the time of visiting there were major road works around the hotel so access to the hotel was not easy. Typical IBIS hotel with plenty of restaurants close by.

Very comfortable also due to location

Customer review rating 4.1/5

Ajay S. Business - 19/03/2018 Confirmed reviews ALL

Very pleasant stay

Dear Ajay S., We very much appreciate your comments regarding your stay at the ibis Saint-Étienne Gare Châteaucreux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception desk Muriel
Customer review rating 4.1/5

De A. Business - 14/03/2018 Confirmed reviews ALL

Conforme à nos attentes

Dear Virginie DE A. E SILVA, We very much appreciate your comments regarding your stay at the ibis Saint-Étienne Gare Châteaucreux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muriel

Insatisfait

Customer review rating 4.1/5

V. Couples - 27/12/2017 Confirmed reviews ALL

Simple

Dear GEORGES V., Thank you for taking the time to tell us about your experience at the ibis Saint-Étienne Gare Châteaucreux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Simple but good

Customer review rating 4.1/5

Fm Solo - 10/12/2017 Confirmed reviews ALL

Simple but good. Instructions for wifi not clear in the room.

Noisy early morning

TripAdvisor rating 3.5/5

tamachan2017 Business - 07/11/2017 TripAdvisor review

My room was next to the elevator, the staff start working around 430 AM, and I was forced to wake up because of the noise. You get a 10% discount for the restaurant next doors, which is a very popular place.

Good location in a great town

TripAdvisor rating 3.5/5

ITFCDragon Couples - 28/10/2017 TripAdvisor review

We stayed in St Etienne on our way north from Languedoc and timed our stop to coincide with a football match at Le chaudron. The hotel was easy to find from the motorway and has underground parking. The location was really handy to catch the tram to the football (the tram stop is over the road in fornt of the train station) and once back at the hotel there is a decent bar downstairs and a busy restaurant for which hotel guests get a discount; we at ehere and it was very good. The hotel is just on the edge of the town centre but its a short walk or a tram ride. The hotel is clean and tidy with very friendly staff on reception. I was very impressed with the town of St Etienne.

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