hotelF1 Saint Etienne Hotel

- Major renovation work was being done in the passage outside the room as well as most of the rooms in the premises. - Rooms smelled strongly of solvent and construction work related noise begun early morning. - Passages leading to the bathroom and toilets were temporary and often led to dirt coming back into the room. -Toilets were mostly soiled due to construction waste water disposal and were out of tissue paper mostly. - Room door was being worked upon, which meant I was unable to access my room at times.

Ugly, smelly...only the staff becomes 10 points

Excellente

Excellent accueil. Restauration proche.

Convivial

As an Accor member, I booked this hotel which was conveniently located. When I arrived around 11pm, it was near freezing temperature and the room window was opened... The following day, when I came back around 10pm, my access code was not working. The agent on the interphone had the attitude of a security guard rather than a patient service-oriented attitude trying to empathise with a client stuck outside in freezing temperature. According to him, it was my fault since I left in the morning without confirming that I would stay for the whole two days I had reserved and pre-paid... It was non-sense, particularly when it considered that my belongings stayed in my room.

It was overall OK. No major criticism.

Hôtel sale

The lady on the desk was a star sorting the dates of booking issue which arose with my internet booking. Many thanks. Also thanks to the other local guys in the foyet for show interest and helping to get the dates issue sorted. Lovely people.

Courte mais satisfaisante

The room was very noisy and there was a very strong smell of cigarette smoke.

The room smelled of smoke (signed posted everywhere to be No Smoking). The bathrooms were filthy and unusable. The showers were filthy and unusable. The walls were thin, we were woken up repeatedly by neighbors. There was nothing nearby BUT the stadium.

Very convenient

It was exactly as I expected. Simple, clean and not expensive. Staff were friendly also.

The hotel was adeqate, but it was impossible to get to the hotel by car as all roads were closed because of the football. I felt we could have been informed by email before traveling or for there to be something on the web site at time of booking. This meant leaving the carvover half an hours walk away.