Mercure Belem Boulevard 4 stars

Customer review rating (ALL Rating) 4.2/5 734 reviews

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Mercure Belem Boulevard - Image 1
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Trav Dom Romualdo De Seixas, 1560, Umarizal, 66055200 BELÉM, Brazil

Description

Hotel extras

  • Relax in a hotel with pool and gym

  • Event rooms for conventions and meetings

  • 19 minutes by car to Trabalhadores Highway

  • 8 minutes by car to Belém Water Transport Terminal

  • 15 minutes by car to Belém Bus Terminal

Our accommodation(s)

Hotel location

Mercure Belem Boulevard

Trav Dom Romualdo De Seixas, 1560, Umarizal
66055200 BELÉM
Brazil

GPS:-1.44626, -48.48353

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Varanda Restô e Café

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  734 reviews

TripAdvisor Rating  4.0/5  758 reviews

Pleasant Place

Customer review rating 4.0/5

Richard D. Friends - Confirmed reviews ALL

Nice rooms, clean, pleasant staff. Elevators and key system are poor. In our two day stay, we had to have six new keys and the elevator closest to the desk wouldn’t go to any floor except 30. The food is good for breakfast a d the location is very close to the Boulevard Shopping Mall

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

A brief overnight stay

Dear Martin C., Thank you for taking the time to tell us about your experience at the Mercure Belém Boulevard. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emanuela Calumby Front desk Coordinator

Great Loction

Customer review rating 3.5/5

Traveler Solo - Confirmed reviews ALL

Hotel was well situated. Close to everything. Safe location. Hotel was cleaned and well Maintained. Staff was friendly. Breakfast was, in my opinion, good, but not great. Not a lot of healthy choices. Pool was great. Gymn was small and not equipment old. Had problem with toilet and took a long time to fix. Hot water at shower sometimes not available or took long time to start flowing. The most annoying thing was the internet. It was streaming based which was constantly reloading. This made watching tv un-enjoyable. Overall, hotel was good. I hope management address the deficiencies I mention above. Doing so would make this hotel excellent.

Dear andres a., We very much appreciate your comments regarding your stay at the Mercure Belém Boulevard. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice stay

Customer review rating 4.5/5

Robert Couples - Confirmed reviews ALL

Very friendly and helpful staff. The room was very clean and well appointed. The restaurant had very good food.

Dear Debbie C., We very much appreciate your comments regarding your stay at the Mercure Belém Boulevard. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ariane Mathne General Manager

Bad customer service

Customer review rating 2.0/5

Fernanda Business - Confirmed reviews ALL

I never received the receipt of my stay (that I was told I would receive via email) and don´t manage to contact the hotel to ask for the receipt (nobody picks up the phone or replies to my emails).

Dear Fernanda C., Thank you for taking the time to tell us about your experience at the Mercure Belém Boulevard. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you need any information our help, please do not hesitate to contact. Sincerely, Ariane Mathne General Manager

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Other web-users rate our hotel

  • 205 reviews 8.9/10 Location
  • 443 reviews 6.9/10 Room
  • 468 reviews 7.8/10 Service
  • 43 reviews 7.3/10 WiFi
  • 246 reviews 6.8/10 Breakfast
  • 172 reviews 6.9/10 Cleanliness
  • 140 reviews 5/10 Food
  • 73 reviews 6.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.