Mercure Belem Boulevard 4 stars

Customer review rating (ALL Rating) 4.2/5 728 reviews

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Description

Hotel extras

  • Relax in a hotel with pool and gym

  • Event rooms for conventions and meetings

  • 19 minutes by car to Trabalhadores Highway

  • 8 minutes by car to Belém Water Transport Terminal

  • 15 minutes by car to Belém Bus Terminal

Our accommodation(s)

Hotel location

Mercure Belem Boulevard

Trav Dom Romualdo De Seixas, 1560, Umarizal
66055200 BELÉM
Brazil

GPS:-1.44626, -48.48353

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Varanda Restô e Café

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  728 reviews

TripAdvisor Rating  4.0/5  755 reviews

Great Loction

Customer review rating 3.5/5

Traveler Solo - Confirmed reviews ALL

Hotel was well situated. Close to everything. Safe location. Hotel was cleaned and well Maintained. Staff was friendly. Breakfast was, in my opinion, good, but not great. Not a lot of healthy choices. Pool was great. Gymn was small and not equipment old. Had problem with toilet and took a long time to fix. Hot water at shower sometimes not available or took long time to start flowing. The most annoying thing was the internet. It was streaming based which was constantly reloading. This made watching tv un-enjoyable. Overall, hotel was good. I hope management address the deficiencies I mention above. Doing so would make this hotel excellent.

Nice stay

Customer review rating 4.5/5

Robert Couples - Confirmed reviews ALL

Very friendly and helpful staff. The room was very clean and well appointed. The restaurant had very good food.

Bad customer service

Customer review rating 2.0/5

Fernanda Business - Confirmed reviews ALL

I never received the receipt of my stay (that I was told I would receive via email) and don´t manage to contact the hotel to ask for the receipt (nobody picks up the phone or replies to my emails).

Really nice location and hotel

Customer review rating 4.5/5

Cameron Couples - Confirmed reviews ALL

Had a brief but good stay. Staff were friendly and nice.

Hi Mr Cameron, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Belém Boulevard

Well located

Customer review rating 2.0/5

Marcelo S. Solo - Confirmed reviews ALL

This place is located in a excellent neighborhood. Several restaurants at walking distance. But you pay for this. The room is old, very noise and with old furniture. Breakfast is just regular. Cleanliness is good, with cordial staff. Overall, is very expensive for provided service.

Dear MARCELO, Thank you for taking the time to tell us about your experience at the Mercure Belém Boulevard. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emanuelca Calumby Frontdesk Coordinator

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Other web-users rate our hotel

  • 202 reviews 8.9/10 Location
  • 435 reviews 6.9/10 Room
  • 467 reviews 7.9/10 Service
  • 43 reviews 7.8/10 WiFi
  • 243 reviews 7.1/10 Breakfast
  • 172 reviews 6.8/10 Cleanliness
  • 139 reviews 5.1/10 Food
  • 102 reviews 6.9/10 Amenities

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