Grand Mercure Belém do Pará 5 stars

Customer review rating (ALL Rating) 4.1/5 1,302 reviews

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Description

Hotel extras

  • Prime location in the center of Belém do Pará

  • Hotel with pool and spa

  • Restaurant with regional and international cuisine

  • Convention Center for up to 600 people

  • Free WiFi available throughout the hotel

Our accommodation(s)

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Room 1

Hotel location

Grand Mercure Belém do Pará

Av Nazare 375
66035115 BELEM
Brazil

GPS:-1.45241, -48.48935

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANTE BACCALA

The Baccalá restaurant offers the best in national, regional and international cuisine. It serves a full buffet breakfast, a delicious lunch and an à la carte service at dinner. On Saturdays, guests can enjoy our famous feijoada.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,302 reviews

TripAdvisor Rating  4.0/5  236 reviews

Well located. Great food. Good connectivity.

Customer review rating 4.0/5

Ana G. Business - Confirmed reviews ALL

Excellent Stay

Customer review rating 5.0/5

Mauro M. Business - Confirmed reviews ALL

Prezado Mauro M., Agradecemos imensamente por compartilhar sua experiência positiva conosco. É muito gratificante saber que apreciou a localização do hotel, o conforto do quarto e, principalmente, a profissionalismo e simpatia da nossa equipe. Será um prazer recebê-lo novamente no Grand Mercure Belém do Pará em sua próxima visita à cidade. Agradecemos sua preferência e esperamos revê-lo em breve. Atenciosamente, Tony Caldeira Gerente Geral

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Prezado(a) hóspede, agradecemos muito por compartilhar sua experiência conosco. Ficamos felizes em saber que nossa equipe foi amigável e que você gostou das nossas comodidades. Estamos sempre empenhados em proporcionar o melhor serviço aos nossos clientes. Esperamos recebê-lo(a) novamente em breve! Atenciosamente, Tony Caldeira Gerente Geral

Satisfactory, not outstanding.

Customer review rating 3.0/5

Larry Couples - Confirmed reviews ALL

Prezado Larry, Agradecemos por compartilhar sua experiência conosco. Lamentamos que não tenhamos atendido plenamente às suas expectativas. No Grand Mercure Belém do Pará, a satisfação dos nossos hóspedes é nossa prioridade. Quanto à água, gostaríamos de informar que seguimos as diretrizes locais de sustentabilidade, incentivando o uso responsável. Quanto ao serviço de jantar, vamos revisar os procedimentos para garantir a melhoria contínua. Agradecemos seus comentários. Atenciosamente, Tony Caldeira Gerente Geral

Well located.

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Dear guest, Thank you for sharing your experience with us. We sincerely regret the inconveniences you faced during your stay at Grand Mercure Belém do Pará. We would like to assure you that maintaining our facilities is a priority, and we will take immediate action to address the issues mentioned. It is truly disappointing to learn that your experience was affected by air conditioning malfunctions and bathroom leaks. We apologize for the inconvenience and assure you that we will review our internal procedures to prevent such situations from reoccurring in the future. We hope to have the opportunity to welcome you again and provide the excellent lodging experience you deserve. Yours sincerely, Tony Caldeira General Manager

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Other web-users rate our hotel

  • 210 reviews 9.8/10 Location
  • 522 reviews 6/10 Room
  • 535 reviews 7.5/10 Service
  • 30 reviews 2/10 WiFi
  • 236 reviews 5.9/10 Comfort
  • 226 reviews 8.2/10 Breakfast
  • 179 reviews 6.6/10 Food
  • 156 reviews 5.6/10 Cleanliness

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