Ibis Landshut city Hotel 3 stars

Customer review rating (ALL Rating) 4.5/5 872 reviews

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Ibis Landshut city
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+ 19 Services

Hotel extras

  • Beautiful 360° bar

  • New design

  • Non-smoking hotel

  • Free parking

  • Free high-speed wi-fi

Hotel location

Ibis Landshut city

Bahnhofplatz 2
84032 landshut
germany

Fax: (+49)87140439559

Check-in from 15h00

Check out up to 12h00

  • By plane

    MUNICH AIRPORT At 39km / 24 miles

  • By car

    A92 ALTDORF 13 At 5km / 3 miles

  • By train

    LANDSHUT HBF At 0km / 0 miles

GPS:48.54626, 12.13403

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Pets welcome
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

CHILL Non contractual photo

Modern 360 ° bar with industrial style lounge furniture, four 49″ flat screen televisions with SKY and music.

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 21

  • Maximum capacity: 12 people

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Our guest reviews for
Ibis Landshut city

100% genuine reviews from our guests

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ALL Rating 4.5/5

872 reviews

TripAdvisor Rating 4.5/5

41 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great place with better staff

Customer review rating 4.5/5

Brandon Business - 13/10/2021 Confirmed reviews ALL

The hotel location was in short walk from downtown Landshut, which made getting there easier. The amenities there was good, but could have done with better toiletries. The bed was of good firmness for my comfort, the pillows was a little too soft but where nice. The internet was fast and had good coverage of the hotel and surrounding area to enable connection while there. The smart TV made watching good, but the like of HDMI connection was good. Breakfast was a great start to the day, the food was cook perfectly by the staff, the coffee was great by the add-ons of the flavor syrups. The staff was one of the best offering by the hotel. The hospitality they offed is want made the stay there the most pleasant that I have had at any hotel I have stay at in the past. They would be the reason I would return to the hotel in the future if plans enable me to do so. They are welcoming, helpful and all-round the best thing the hotel offed to me during my stay. There where a few staff members who when out of there way to ensure my stay there would be the best it could have been, and I believe they are the reason that my stay was the best it was. It is because of the outstanding characters of those individual who tried to make it so that I felt welcome and invited to this place so far from home.

Dear BRANDON EUGENE P., We very much appreciate your comments regarding your stay at the ibis Landshut City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The location to Landshut and the Hospitality of the STAFF is better than any hotel I have stayed

Customer review rating 5.0/5

Josh T. Business - 30/09/2021 Confirmed reviews ALL

I want to highlight the reason for my rating of Extremely Satisified experience. During our stay at IBIS Landshut City the STAFF is Professional in every way and made my team feel at home. The hospitality of this group was wonderful. Specificaly Vedrana, Lukas and Azemina are amazing hosts and treated us like family which is what we are used to in the US. This is the second time that I have stayed in this hotel and I have to say that the first was very good but this time exceded my expextations. I booked 6 rooms at this hotel for my team because of previous experience and then we extended our stay by another week because of the Hospitality and service. I have another team scheduled to arrive on 10/2/2021 which will be a total of 7 rooms. The original booking was for 1 week but because of the great experience we will be staying 2 weeks. I want to say thank you and I would like to make sure that these Staff members that I have mentioned in my email are noticed for there Hospitality and Professionallism. If there are any questions please dont hesitate to reach out to me.

Dear JOSHUA LOUIE T., Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Place to stay

Customer review rating 5.0/5

Jeff B. Couples - 26/09/2021 Confirmed reviews ALL

The hotel is modern and nicely appointed, the rooms are designed with a minimalist perspective, yet everything you expect in your room is there and easily accessed. The staff were always gracious and exceedingly helpful. It's a 20 minute train ride from the airport and 2 minute walk from the train station. Even Though trains are nearby the rooms are well insulated from and outside noise.

Dear JEFF B., We very much appreciate your comments regarding your stay at the ibis Landshut City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Okay, not great

Customer review rating 3.5/5

Paul Friends - 10/09/2021 Confirmed reviews ALL

I liked the location very near the train station. The hotel and room was very clean. The toilet seat was cracked. I mentioned it to the staff, but it was not repaired. I didn't appreciate the fact that the breakfast cost extra.

Dear PAUL S., Thank you for taking the time to tell us about your experience at the ibis Landshut City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Confortable new bed but booking not respected

Customer review rating 2.5/5

Andrei Families - 21/08/2021 Confirmed reviews ALL

Confortable room, a bit expensive but free parking. The only problem was that i had a guaranteed booking for one double bed and one single bed but i got only one double bed. Obviously they have given my room to someone else as on the drinking voucher was written another room number. Being a golden Member i found this disappointing.

Dear ANDREI M., Thank you for taking the time to tell us about your experience at the ibis Landshut City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great Location

Customer review rating 4.0/5

Jeff B. Couples - 22/07/2021 Confirmed reviews ALL

The room was very nice, space was a bit cramped, but nothing major. Staff was slightly rude and not helpful a few times.

Dear Jeffrey B., Thank you for taking the time to tell us about your experience at the Ibis Landshut City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nothing exciting

TripAdvisor rating 3.0/5

90stevej 13/10/2020 TripAdvisor review

It's a new Ibis hotel, designed and built in the typical style. Smallish rooms, with a nice bathroom. Located near the main train station which is only convenient if you arrive by train. The walk to Zentrum is not interesting and fairly long, about a half hour. Not inviting in the evening. Parking is sufficient, but the "secure" parking is available to anyone if they just walk around the gate. The lobby is nice.

Thank you for your feedback

Lovely reception staff.

Customer review rating 4.0/5

G. T. Couples - 24/08/2020 Confirmed reviews ALL

The lady on reception was great and very friendly and helpful. Cool decor. The only problem was that there was no access to the room available between 12 and 3pm even though I had already checked in and received an SMS from the hotel at 1230 saying all i had to do was turn up and collect the keycard to the room.

Dear T. G., We very much appreciate your comments regarding your stay at the ibis Landshut City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well designed

Customer review rating 4.0/5

Michael Families - 15/08/2020 Confirmed reviews ALL

Well designed and spacious hotel for a family of 4

Dear MICHAEL K., We very much appreciate your comments regarding your stay at the ibis Landshut City. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location, friendly staff, nice and clean

Customer review rating 4.5/5

Lyczezar I. Couples - 30/07/2020 Confirmed reviews ALL

Late arrival was a breeze, thank you. We have enjoyed the breakfast, staff was nice and friendly. It was clean and tidy. No excess of things not shortage of things. with a smile, can I suggest less energetic ambient music in the elevators as the marsh music stuck in my head and it kept me awake :-) or at least not at the evenings. Thank you, Silviya and Lyczezar

Dear LYCZEZAR I., We very much appreciate your comments regarding your stay at the ibis Landshut City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Terrible receptionist

Customer review rating 1.0/5

Vojmir Couples - 30/07/2020 Confirmed reviews ALL

The female receptionist was very unpleasant and shouldn't be allowed to deal with guests. Not only that, but she also forgot to give me a welcome drink voucher and I had to ask for it. (I'm a Gold member of ALL). She didn't even apologise. On top of that, she completely humiliated my companion by not giving him a welcome drink as well, saying that "the welcome drink is for one person only". I am so sick of hotels ignoring the rules of the loyalty program. If you're not going to respect the rules, you should leave Accor and rebrand as another hotel. I am never coming back!

VERY friendly and competent staff (I should say this twice!). Nice rooms

Customer review rating 5.0/5

Anonymous Couples - 28/07/2020 Confirmed reviews ALL

Comfortable, quiet.

Dear KARL S., Thank you

Not welcoming at all

Customer review rating 3.0/5

B.sr Solo - 10/07/2020 Confirmed reviews ALL

Day of arrival has shown me how Good or bad customer service reflects on an entire stay. It is not so much the facility but rather if you feel welcome as a guest. I arrived around noon at the hotel and the doors were shut. No ringing of the bell alarmed anyone of the personnel to let me enter. I waited and returned 1 1/2 hours later. My luck was that a guest exited the hotel so I could enter. A sign at the reception informed me that at 15:00 the receptionist will be available. A heavy set lady behind the bar was arguing on the phone. I waited and 5 minutes later she attended to me. I wanted to ask her if I could leave my car parked at the hotel parking lot ( a sign stated that parking is reserved for guests or will be towed away). Since I have not checked inn yet I’d rather wanted to be safe then sorry. Before I could ask a question she blurred out that the receptionist is not there. I need to come back at three. She is busy and has some other issues. I told her that it was not necessary to talk this way nor appropriate to welcome a guest this way. Later , other guests have mentioned her rude attitude towards them as well. I have only stayed one night and the rest of my stay was pleasant. I have Had a drink at the bar and ordered my breakfast and I was glad to see that all other personnel were polite and very nice. All I am saying is that one rude service personnel can leave such negative impression that you don’t feel like returning to the same hotel.

Lovely hotel with a cosy atmosphere

Customer review rating 4.5/5

Tina Business - 21/02/2020 Confirmed reviews ALL

Hotel has a good location, city centre is reachable on foot. Rooms are small and simple, but lovely and very clean. Breakfast buffet is basic, but really delicious. And very important - coffee is great! The bar offers pizzas if you're hungry in the evening (goes perfect with that glass of beer/wine you treat yourself with). So, overall, if you want to have a cosy stay (nothing fancy) where staff is friendly, rooms are clean and food is yummy - well then this is a perfect hotel for you.

Dear Tina S., Thank you a lot for this excellent feedback. We hope to see you soon again. Sincerely, Will Nadine

Comfortable experience

Customer review rating 4.5/5

Steve K. Solo - 22/12/2019 Confirmed reviews ALL

Comfortable and quiet night in a handy location for the railway station.

Dear Stephen K., Thank you for your rating and we are very pleased that you have felt so comfortable with us, I am happy to pass on your fantastic feedback to my staff and I hope to see you soon again.

Location/Location

TripAdvisor rating 5.0/5

Thompson R Business - 18/12/2019 TripAdvisor review

First time stay after recommendations from work colleagues who were also staying at the hotel. Located next to the station, much easier exit from Hotel to Autobahn/main roads than if in the town centre which can be a problem at peak times. As you would expect from a new hotel, the rooms were comfortable & functional. The reception and bar area was comfortable & inviting. The staff were all friendly & helpful, check in was prompt and efficient. The parking at the front and rear (secure parking rear for fee). One point should be made clear, the Hotel is a good 15/20 minutes walk or a taxi ride into the Old town centre if you want to have more options for eating/drinking. There is eating/drinking options nearby, but it is limited e.g. Bauhaus.

Thank you for your rating and we are very pleased that you have felt so comfortable with us, I am happy to pass on your fantastic feedback to my staff and I hope to see you soon again.
Customer review rating 5.0/5

Anonymous Business - 12/12/2019 Confirmed reviews ALL

Tip top

Sehr geehrter Herr Ingo G., vielen Dank für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Landshut City. Wir freuen uns, dass es Ihnen bei uns so gut gefallen hat. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

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