ibis Regensburg City 3 stars

Customer review rating (ALL Rating) 4.6/5 975 reviews

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Description

Hotel extras

  • Only 300 meters from the main train station and in the immediate vicinity of the old town

  • Car park and parking garage with electric charging stations for cars and bicycles

  • Green Key-certified hotel

  • Freshly baked waffles for breakfast with various toppings

  • 114 air-conditioned rooms and 4 modern seminar rooms

Our accommodation(s)

Hotel location

ibis Regensburg City

Furtmayrstrasse 1, Parking via Gemeinerstrasse
93053 REGENSBURG
Germany

GPS:49.010451, 12.102427

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RENDEZVOUS

Our bar is always open for you, serving beverages and refreshments, hot drinks and delicious food 24 hours a day, with live sports events and Sky TV.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  975 reviews

Customer review rating 4.0/5

Ralph J. H. Solo - Confirmed reviews ALL

Located near the main train station. There is also a bus stop just outside the hotel. City Center just 15 minutes away by foot. Room is nice. Worth it for the price.

Dear Guest, Thank you very much for your positive review! We are delighted that you appreciated our central location, close to the main railway station, public transport and the city centre. We’re also pleased to hear that you were satisfied with your room and the value for money. We look forward to welcoming you back soon! Kind regards, The team at ibis Regensburg City

Customer review rating 4.5/5

Helen M. Couples - Confirmed reviews ALL

We very much enjoyed our stay; our room was quiet and comfortable; the staff were welcoming and unfailingly helpful; and the location of the hotel, near the train station and the ‘Arcades’ shopping centre, yet only a short walk from the Altstadt, was perfect for us.

Dear Guest, Thank you very much for your wonderful review! We are delighted that you enjoyed your stay with us so much and that you particularly highlighted the comfort of your quiet room, the friendliness and helpfulness of our team, and our central location. We’re glad that our proximity to the train station, the Arcaden shopping centre and the Old Town made your stay perfect. We look forward to welcoming you back soon! Kind regards, Your team at ibis Regensburg City

Customer review rating 5.0/5

Guillaume L. Business - Confirmed reviews ALL

Room ok, breakfast ok, workers ok

Lieber Gast, vielen Dank für Ihre hervorragende Bewertung! Es freut uns sehr, dass Sie insgesamt einen perfekten Aufenthalt bei uns hatten. Schön, dass Sie mit Zimmer, Frühstück und unserem Team zufrieden waren. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Ihr Team vom ibis Regensburg City

Customer review rating 2.0/5

Sohrab T. Friends - Confirmed reviews ALL

basic ibis experience

Dear ibis-guest, thank you for sharing your experience with us. We truly regret that your stay, especially your arrival and check-in process, was so frustrating and disappointing. What you describe regarding the unattended reception and the difficulty accessing the hotel is absolutely not the level of service we aim to provide. Being unable to enter the hotel and having to make repeated calls before receiving assistance is unacceptable, and we sincerely apologize for the inconvenience this caused you. We are equally sorry for the repeated issues with your room key and, most importantly, for the lack of availability and support at the reception during that time. Having to search the hotel for a staff member and wait such a long time for assistance is not an experience any guest should have. However, what concerns us most is your impression of the staff’s attitude. Not receiving an apology and feeling that your frustration was not taken seriously falls far short of basic hospitality standards. Please accept our sincere apologies for this. Professional, courteous, and solution-oriented service is what we expect from our team at all times. Your feedback has been shared with the relevant departments and management, and we are addressing both staffing procedures and service training to ensure that such situations are avoided in the future. We fully understand your dissatisfaction and truly regret that we failed to provide you with the experience you rightfully expected. Should you consider giving us another chance, we would greatly appreciate the opportunity to restore your trust and demonstrate the level of service we strive for. Kind regards, Your Hotel Team

Customer review rating 4.0/5

Giorgio S. Business - Confirmed reviews ALL

Hotel employes very kindly. Good breakfast. Room Cleaning Very Good.

Sehr geehrter Gast, vielen Dank für Ihre positive Bewertung! Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben und besonders die Freundlichkeit unseres Teams, das Frühstück sowie die Sauberkeit der Zimmer so schätzen. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Ihr Team vom ibis Regensburg City

Other web-users rate our hotel

  • 528 reviews 9.5/10 Location
  • 563 reviews 7.3/10 Room
  • 615 reviews 9.4/10 Service
  • 330 reviews 8.8/10 Breakfast
  • 251 reviews 8.2/10 Cleanliness
  • 111 reviews 6/10 Value
  • 32 reviews 9.7/10 Bar

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